Very knowledgeable staff who greet you as you enter and readily available for information and/or…read moreadvice Huge selection. of food and all sorts of pet supplies and wash tubs and groomer I always enjoy shopping there with my little Aussie.

We took our dog to Pet Supplies Natick for grooming. Kathy did a fabulous job. She was so sweet and…read morekind to our dog and took her time to bathe and groom him. Highly recommend this place and mainly Kathy for grooming services.

They pay Google so that when you search for a pet groomer near you, this place comes up wherever…read moreyou are so you call them and realize how far they are, you decide to cancel the appointment, they start threatening you with stupid charges telling you they'll charge you full price for canceling. They then Threatened to charge me $25 all the while not having my payment info, for an appointment I canceled the same day! I've actually taken my dog all the way just to hate the groom job that was done. The second time I called was a year later searching for a groomer near me, I realized after that they were the same people and they were too far away so I canceled and those are the threats I got. Never again!

Cute new pet store in Wayland center located across from ACE hardware. Super clean store and very…read morefriendly staff at today's grand opening weekend. They provide pet food (I think just for dog & cats?), dietary consultation, grooming services (full & self wash), toys, treats, dog puzzles, beds, etc. Call or book online for grooming. Plenty of parking on street and in shopping center.

Always very nice helped me with find the right food for my dog Also helped me find a good food for…read moremy kitten I love that it's small and locally owned. Good variety a little pricey, but worth it.

Not for cat adoption. Woman who runs it definitely is judgy based on appearance and age. Not…read morepleased with the way we were treated by the person we needed to speak to about meeting a cat. Filled out the form handed it to her and were told no. My daughter well into her mid 20's asked about a cat and was told only serious inquiries and they have to qualify. She asked ok who do I speak to lady said me and turned her back. Mean while others that walked in did the same thing and were allowed to visit. Very rude and acts all high and mighty. We were interested in meeting an adult cat which I'm sure doesn't happen too often when surrounded by kittens. Visited on 2/21 3pm That being said Love the variety of products. The front counter employees and sales floor crew are super nice and helpful. Beautiful location. Love that Blue is still around but wondering if he likes the new place seems not as social as he was at the other location. Cat habitat is gorgeous minus the rude cat lady.

The staff here is really friendly and helpful. Would definitely use again. Lots of products.read more

They did an ok job on grooming my dog. I would suggest going to a professional dog groomer to get a…read morereally good haircut even if it is a little bit more expensive.

We hosted my daughter's 8th birthday party at Sweet Meadow Farm after reading about how amazing…read moretheir birthday parties were and we were absolutely blown away by our experience. From the ease of the booking process to the day-of execution, the entire process was 10 stars. Hannah and her team went above and beyond (which I now understand is their standard MO.) They effortlessly managed all of our decor, seemlessly and joyfully wrangled 12+ children (and twice as many extremely excited adults.) The experience was educational and extremely interactive (We decorated mini horses! We held/pet so many incredible animals! The kids rode unicorns!) Even the coloring pages had our daughter's name printed on them. There was not one aspect of the day that felt like an after thought. The attention to detail and the care they show is so amazing. I really can't thank Hannah and her crew enough for hosting (far and away) the best birthday party my daughter has ever had. Core memories were made by all of us.

Beautiful barn, highly recommended. amazing service, very nice people there. love it.read more

We have been going to see Matt for about a year now to groom our Samoyed. If you've never seen one…read moreof these before they look like a giant puff ball of cotton. We had heard great reviews about Matt but that barely scratched the surface for how we feel about him. He always does exactly what we ask with extreme care and precision and Peeka is always really excited to see him! He is so attentive to our asks and always encourages us to come back within a few days if there is anything we want adjusted. We've never had a single thought of going back because he gets it right every time! Samoyeds are very docile so they are not difficult to groom but we've had some terrible groomers in the past that don't understand their coats so "risking" her beauty by just anyone wasn't in the cards for us. We will forever be Matt's clients!

They don't have a huge selection of things, but things are always tidy and clean. I like their…read morepuppy clothing section, but my kitty's do not. Plenty of parking and the employees are always so nice and friendly.

Apologies in advance for kvetching but sometimes Gen Z employees make me want to scream. I am well…read moreaware that if I ask for a help in PetSmart, I will pretty much always either get help from a knowledgeable, customer service oriented, animal loving employee OR I will get nothing from an employee who is working hard at doing the minimum required to not get fired. By now you have likely guessed that today I got the latter. After closely searching the aisles for the item I needed, I rolled the dice and asked a cashier for help. Me : " where can I find a poop bag holder that..." Gen Z employee: *cuts me off mid sentence* " in the toy aisle." Me: " which toy aisle? there are more than one." Gen Z " the one over there" *gestures vaguely* Me: " I looked, so where exactly in the aisle is it?" Gen Z: *frustrated look* " OK I'll just show you." I follow Gen Z to location and she gestures to an area with I have searched already since there are similar items there. I ask her where exactly and she points to everything and says "all of these," clearly having zero clue what I was looking for since she stopped listening before hearing what I needed. I say I looked already and it's not here. Gen Z : "Then we don't have it" and walks away in a snit. She stole my snit! She wasted my time, gave me attitude and may as well have flipped me the bird to top it off. So I was irked. So, dear Yelpers, I came here to have my snit. Many thanks for indulging me. Now I'm over it. Have a lovely day.

I've been a loyal customer of PetSmart for four years, but my recent experience at the grooming…read moresalon was incredibly frustrating and disappointing. I arrived 8 minutes late for my dog's 9:45 AM grooming appointment. Upon entering, I found a line out the door and patiently waited my turn. Unfortunately, no one greeted me, and I felt completely ignored. A groomer, Hannah, glanced outside but didn't acknowledge the growing line. After waiting, I was told I was too late, even though I had been outside for 10 minutes. The groomer seemed stressed and said, "I can't do it. You're late," without offering any alternatives. She mentioned I should've called, but calling while waiting in line wouldn't have changed anything. Instead of offering solutions, I was told to cancel and reschedule. However, there were several options they could have taken to resolve the situation: Rather than turning me away immediately, they could have asked if I was willing to modify my dog's grooming experience to fit the time I arrived. A shorter grooming session, or adjusting the focus of the session, could have worked for both of us. If my assigned groomer wasn't available, they could have quickly reassigned me to another available groomer, which would have minimized the delay and ensured my dog was still taken care of. Alternatively, since PetSmart offers walk-in services, they could have added me to a later slot that day, even if it meant a slightly longer wait for my dog. This would have shown flexibility and a willingness to accommodate. I left the salon discouraged, only to realize I had another appointment in 15 minutes, making me 45 minutes late. I returned, explaining how inconvenient this was, but was met with no resolution--just a dismissive "Have a nice day." The lack of empathy, communication, and professionalism was appalling. A simple acknowledgment of my situation and a few alternative solutions could have turned this into a positive experience. Instead, I was left feeling completely dismissed. As a loyal customer, I expected much better treatment. This experience has left me questioning whether I'll continue using PetSmart for grooming moving forward.

I have been bringing my dog every 7 wks for 3 yrs I think…read morethey are fantastic and very kind groomers

Ash and Jill are fantastic with our dog! We've been going to Metro Pets for 3 years and it's…read moreabsolutely worth the drive!

Gracie is just perfect. She is my second adoption from Buddy Dog. They are terrific people-- very…read morekind caring and very thorough in matching up.

We did adopt an insanely great dog from Buddy Dog after our Sato sadly passed away. The staff have…read morebeen with this organization for many many years. The care and well being of their animals is clearly displayed. I salute their values and commitment and highly recommend Buddy Dog.

The owner rocked. Caught a really rambunctious wrasse for me. Very personable. Highly recommend!read more

Katie and her staff are amazing. She takes care of my home reef tank and my office freshwater tank,…read moreand they are both STUNNING. She is great with any questions or issues. Visiting the store is like going to a candy store for me: so many beautiful fish. She really cares about her animals. I recommend highly!