In February, I hired Alban, the owner (a Master Mechanic) and his team to take care of some major…read morerepairs/work on my '17 BMW 330ix M sport. I knew it needed a tune up and I suspected there were several other repairs that were necessary. And I was right. Alban confirmed that there were. The total bill was A LOT higher than I had anticipated, but I trusted that this was the right course of action to take. It is a great looking and running car. Low milage! Totally worth the expense. - A satisfied and returning customer.

The outdoor car wash runs a loud gas-powered pressure washer every day, including evenings, right…read morenext to neighboring homes. As a nearby resident, the constant noise makes it hard to enjoy my home. Please use quieter equipment and show consideration for your neighbors.

Got a flat in Yonkers on a family road trip. Called ahead and Joe told us to come in immediately,…read moreas they were set to close in an hour. Joe and Vic checked the tire. Was drivable, but were were nervous with a four hour leg ahead of us. They searched for new and used options, and didn't have a perfect fit. They sensed my family was nervous and found a mismatch tire that would get us home safer than what we rolled in on. 25 minutes and four ice cold waters later we were on our way for a modest sum. Joe was off to ravioli dinner with his mom and Vic to his adult kids. They took care of us like they knew us for years... even after they learned we were from Boston! Many thanks my friends in Yonkers.

Came in for a inspection. After inspecting the car, the owner told me i was "playing around" with a…read morestate inspection because i had laminated the vehicle registration and asked if i could do the same to the inspection sticker? For context, I do this because i take my vehicle to car shows and don't want my personal information displayed. The mechanic explained that they couldn't do that because of state law and that is fine. Then the owner accused me of putting the inspection on different cars!?! What is wrong with this guy? Save yourself the aggravation and go somewhere else. BTW - his workers are very respectful and hard working. His attitude cost them well deserved tips.

Called around 5 PM today after finding a nail in my tire, and even though they were closing at 6,…read moreFrank and Steven were very accommodating and got me taken care of quickly. Their staff patched my tire and I was back on the road in no time! I've been coming to Cross Island Tire & Wheel for the past 6 years for all my tire needs. Great service, friendly staff, and always willing to help. Highly recommend!

Come here!! Seriously…read more I had a nail in my tire and Cross Island Tires had me in and out in about 15 minutes. They patched the tire quickly, were polite, professional, and didn't try to sell me anything I didn't need. What really stood out was that I had previously gone to Mavis in Queens Village for the SAME issue and was told I needed TWO new tires. My car is only 8 months old! Cross Island Tires took care of the actual problem with a simple patch and had me back on the road. Fast, honest, efficient, and no nonsense. Exactly what you want from a tire shop. And a special shoutout to Jay -- he was the best! Friendly, helpful, and made the whole thing ridiculously easy. I'll definitely be coming here from now on. Highly recommend!

I have been a loyal Mavis customer for many years. I recently went in for a routine tire rotation…read moreand was told that my tires had dry rot and more than 60,000 miles of wear, so I needed to replace the entire set. Because I wanted to save money, the staff recommended Mavis Touring A/S 2 tires. Ever since these tires were installed, my vehicle has consistently vibrated at highway speeds between 60 and 70 mph. Trying to resolve the problem, I spent a significant amount of money replacing shocks, struts, and tie rods, but the vibration continued. I finally took my vehicle to an Acura dealership. They removed the Mavis tires and tested the vehicle with brand-name tires--the vibration disappeared completely. This confirmed that the Mavis tires were causing the problem. I returned to Mavis under 60 days because I was forced to stay with my dad in hospital far away in South Carolina for extended time. They said their warranty is 15 days even with the protection package I purchased I couldn't get a refund. Spoke to the store manager and he would not give me a refund because I did not return within 15 days. I was stuck in South Carolina unfortunately. I feel that I was pressured into purchasing tires that were defective or of unacceptable quality, and this experience caused me to spend a great deal of unnecessary money. I am extremely disappointed and will never return to Mavis again. Update: Mavis Corporate has agreed that this was unacceptable what these guys did to me and authorized a full refund for me. I am appreciative that they resolved the issue for me. I still wouldn't bring my car here again because of how a simple tire rotation ended up costing me a lot of unnecessary money because of a mavis branded tire.

I was at this location 779 central ave Thursday 9/17/26…read moreabout 1in the afternoon. I Was talking to the Macanic I'm trying to explain something to him and it got ugly he did not check and did not give me a chance to talk which was unnecessary I ask to speak to the manager he responded unprofessional disrespectful has no manners.

Excellent customer service. Honest people.They did a good job on my Land Rover defender. I highly…read morerecommend anyone with Land Rover to come here they are very knowledgeable and super professional.

I dont usually do reviews but i MUST...This morning I had a bit of a scared with my car on my way…read moreto work. Since i'm not found this area, I began to look for places for my car to be checked out. Loving through the reviews for this place I thought I would give them a try. Everybody knows how nerve recking it can be when you found out something can be wrong with your car, and even more nerve recking when you try out a new place, but this auto repair shop was excellent. When speaking with John on the phone I instantly felt comfortable with my car being in there hands. The were very friendly, professional, and honest. I felt like I was going to my own families shop. I will definitely make the trip from Manhattan when ever there may be some thing wrong with my car, or even a simple oil change. They definitely have themselves a new customer.

Mike and his team are magical, I presented them a very difficult task of making the wrong part fit…read moreand become the right part. Unfortunately when dealing with a 40 year old vehicle, many parts are discontinued - so you have to get the best supplemental version. Mike seamlessly did the impossible. His team not only made it work but before chalking up a win - continued to check to ensure that the work was solid. And it was - it ALWAYS is.

I've been taking my Honda to Mike's Auto Care for over 10 years, and I wouldn't trust anyone else…read morewith my car. What really sets Mike apart is that he goes above and beyond. When one part on my car broke, instead of just repairing it and charging me, he took the time to call the dealership to see if there were any recalls. It turned out the part was covered under a recall, which ended up saving me several thousand dollars! Mike always takes the time to explain what's going on, never pressures you into unnecessary repairs, and wants to help. He cares about his customers and takes pride in his work. I highly recommend Mike. He's kept my Honda running great for years, and I'm grateful to have found someone so dependable.

Avoid at all costs. They had a Yelp coupon which they refused to honor. So I said okay that will be…read morereflected in my review I'll pay the Bill. They refused to give me my car back. They took my truck, hopped the curb, and tried to bring it back into the garage. While waiting for the door to open I stopped the owner by standing in front. He hit me with my car. They also overcharged and performed services which I did not request. They stole my phone and I had to get the cops involved. Thank you Mount Vernon PD. Stay away.

When I lived closer to Total Car Care I took my cars there and even bought a great used car from…read moreReno, who works there. They were always super friendly, fair, trustworthy and competent.

If I could give 10 stars I would. Emergency flat rapidity losing air. Not only did they take me…read moreright away but they could not have been nicer! Even refused to charge me so I left some cash for a cold beverage for each guy. 10 stars! Thank you!

Been to this location a couple of times. Friendly staff always ready to help…read more I came for car inspection, they did advise (on the phone) it's only certain days of the week which saved me some time. I dropped off the car and they called me a few hours later to pick up. More recently, I got a nail in my tire. Came in around 4pm - fair warning, a lot of people come in 4-5pm - thankfully I came early enough to beat the after work crowd and there was only 1 person ahead of me. I sat down in a little seating area with TV on, waited about 20 min and they came back and told me it was all done. They plugged the tire and I was on my way. Everything took less than 1hr and they didnt charge me for the plug because it was so quick and I'm a return customer. Very satisfied with the customer service and overall experience.

Came here earlier today for first time. It won't be my last. They made me feel welcomed and…read moreinformed me about my tires after another location attempted to scam me Tony was amazing and "el Moreno" was also amazing Will return a million times

The cleanest tire repair center I've ever seen! They have real pride in what they do. Always very…read morepolite. They actually use patches consistently instead of plugs. Worth the higher price to get this kind of enduring repair made.

When I walked in, there was a Spanish-speaking woman who wanted an oil change. The owner brought…read moreover someone who spoke Spanish to explain that she didn't need it yet -- she could wait another month because she hadn't driven enough miles. That alone impressed me. Then it was my turn. I had just come from a horrible experience in Manhattan where they told me my car would fail inspection because of my rotors. The technician here looked at my car and said, "Your rotors and tires are new. They do not need to be replaced." I passed inspection with no issues. They probably saved me a lot of money. After seeing how they treated other customers too, I completely understand their great reviews. They've earned a loyal customer -- this will now be my go-to mechanic.

It's my understanding that this place is not only unprofessional but have no knowledge or expertise…read moreon repairing the proper way. Take shorts and charge for top service. Do not visit this location if you want to get rip off. Concern customer