I've been three times, and it was truly a tale of one great pizza and two heartbreaks. The second…read morevisit? Chef's kiss. The pizza had a perfect balance of toppings, with pepperoni covering every bite like a cozy blanket of deliciousness. But the first and third visits felt like breakup texts at 2 AM--disappointing and half-hearted. Half the normal amount of pepperoni both times, and the person making the pizza looked like they'd rather be anywhere else. That lack of enthusiasm translated directly into my pizza. Consistency matters, folks.

As long-time residents of Mountlake Terrace, my family and I have always taken pride in supporting…read moreour local community and businesses. Unfortunately, I am compelled to bring to your attention the increasingly unacceptable conditions and service at the Mountlake Terrace Papa Murphy's location. Over the past few years, our experiences at this location have significantly deteriorated, prompting us to consider taking our business elsewhere. Here are some specific instances that have contributed to our frustration: Consistent Bias in Treatment: On multiple occasions, we have experienced biased treatment based on our appearance. During one visit, when we were dressed casually in house clothes, no make up and we were treated with blatant disrespect. In stark contrast, during another visit where we were dressed in work attire with hair and makeup done and jewelry on, we received much better service. This discrepancy in treatment is deeply disheartening and unacceptable. Promotion Miscommunication: Recently, we received an email promotion for a BOGO offer. Nowhere in the email did it mention that the offer was "online only." Despite having five different people read the email to confirm this, the staff at the store refused to honor the promotion. While we understand the importance of following promotional rules, we were already at the store trying to get a quick dinner for our family due to a recent bereavement. The refusal to honor the promotion, coupled with the rude, curt and flippant behavior of the staff, left us feeling upset and devalued. Lack of Customer Service and Cleanliness: During our visits, we have consistently observed a lack of customer service, empathy, and kindness from the staff. Their rude demeanor, coupled with the store's poor cleanliness--littered floors, dirty counters, and staff without proper hygiene practices--has been shocking and unacceptable. As well as the staff bragging that the owner "supports this behavior and dicisions". It is disheartening to see such a decline in service quality and cleanliness at an establishment we once loved. Given the current global climate, it is more important than ever to approach each customer with kindness and patience. Disagreements can be handled professionally without resorting to rudeness or disrespect. As much as we have enjoyed supporting Papa Murphy's over the years, we can no longer continue visiting the Mountlake Terrace location. Instead, we will be referring our business to the Lynnwood or Edmonds locations, where we have received much better treatment and service. We hope that these issues can be addressed promptly to prevent further disappointments for other loyal customers.

Very good pasta and sauce! My cousin had their meatball and…read moresauce and it looked amazing! I had Fettucini Alfredo, add shrimp. The shrimp was fresh tasty, sauce was delish even if a little thin. No problem! I added parmesan cheese to thicken it a bit. Caesar with house made croutons and dressing? Outstanding. Clean tables and bright lighting. Service with a smile and very accomodating. I asked for veggies to include with my pasta and the owner/manager said no problem! Iʻd come again.

Hands down my favorite spaghetti and meat sauce. The bread that comes with it makes my mouth water…read morejust writing about it. The Parmesan fries are chef's kiss. I'll eat the entire bag on the way home to eat my spaghetti. #worthit I recommend ordering the bucket on a Sunday and having a delish dinner and countless lunch leftovers for the week. We use to go to the Kirkland location. Then to the Bothell. And now to this location. We will follow you anywhere you go!

BAD SERVICE. I ordered a personal pizza and wings for carry out. I arrived to find my order sitting…read moreon a closed buffet counter for anyone to grab. Mine were the only two boxes so the cashier handed them to me and I left. I got to my hotel room to find my expensive wings were instead bread sticks. Plus everything had cooled down since it wasn't left on top of an oven or on a heat rack like most other places. I called the store and was told the manager was on a break and I would get a call back when she returned. I waited over 20 minutes and called back and was told the same thing. I'm writing this at 10pm, nearly an hour and a half since the first call and still no call back. The order was wrong, the pizza was cold and my attempts to contact someone were ignored. I am not from the West Coast so it is rare that I get RTP. This was my first stop after leaving the airport. I've eaten at other RTPs in the Seattle area and as far as California with positive outcomes. I won't let this experience stop me from eating at the chain, just this store!

If I could give fractions, Round table is 4.4 stars…read more I did a side by side by side comparison of three different pizza places for Christmas eve and got a medium combo and veggie (with no cheese) at each of them and all were about same price for the size of pizza. Round table produces a really solid pizza. Of the three places i tried that same day, RT was the best. Of course they are the farthest away from me. The place was clean. Staff nice, pizzas ready on time. They have a really nice balance of toppings, sauce, and crust. I am perplexed on why some reviews are so bad. I've been there several times over last few years and they are as good as any of the "good" places (eg Pizza Coop). The pics of their pizza really say it all.

Great pizza! Great family vibe from a small, family-owned local business. They remember you from…read moreone visit to the next. Been going here for years. I think the prices are still very reasonable. A focused, pizza parlor menu: pizza and basic pastas. They don't try to do everything Italian--just the basics well.

Something about Spiros! Family joint I worked there when it first opened, loved the Greek family…read moreaspect! And I've never had pizza quite like the pizza at spirios, I've tried others but Spiros has something special!the ingredients are fresh, they don't overload or skimp on anything, it's consistent and I haven't worked there since 1995 but it still feels like a part of the family, it's the only big fat Greek pizza place that really nails it.

The sandwiches are as good as the other locations I have been to. Parking isn't ample, but not…read moretheir fault. Seems busy for a Sunday afternoon. Music is a bit louder than other locations we have been to. A bit hard to hear a person sitting across from you. Otherwise it would've been 5 stars.

None of the tables were wiped down. I had to grab a handful of napkins and wipe it down myself…read morewhile the 3 employees were gossiping, getting food and drinks for themselves and dropping "F" bombs. Had to go into the other bathroom to get toilet paper.

Garlic Jim's is officially our go-to "easy dinner fix." When you don't want to cook but still want…read morehigh-quality toppings, this is the spot. The Pro-Tip for Parents: I love that they let you customize half-and-half toppings on a single pizza. It's a game-changer for us--we were able to get a totally non-spicy side for the kiddos while keeping the spicier, bolder flavors on our half. Everything felt fresh and arrived hot. I'm already eyeing the Chicken Tikka pizza for our next order--it sounds like a unique foodie twist on a classic. If you need a reliable, customizable family pizza night, Garlic Jim's delivers.

Garlic Jim's pizza is incredible! The flavor profile is fresh, cheesy, sweet, salty and delicious!…read moreI ordered the smokin sweet bbq pizza and it was spectacular! On top of the food being phenomenal the customer service I received by 2 gentlemen on November 6 at 7:30pm absolutely made my day. They were so kind and made my experience truly blessed. When I called he answered with such respect and care. Lastly the place was very clean and I could just tell they actually care about their job and the food they serve. You guys are so kind it made my day! Please continue to stay fabulous. I love you guys! If I knew your name I would call it out and tell your boss you deserve a raise!!

Now this is what I'm talkn bout! So good! So much cheesy…read morecrispy crust ! And the shredded pepperoni! OMG! The salad is a hit too! And their ranch dressing ! Wing stop good!

Last summer we ate at the Tacoma location and it was life changing. I was shocked my how flavorful…read morethe pizza was and how crisp, rich and buttery the crust was. I'm pretty sure I have that location 5 stars. I have a friend who lives in Snohomish County and I had told him about Jet, so we decided to get pizza during the Seahawks Playoff run. Immediately, I was concerned. When he called, we got a bot and the bot couldn't understand our order. We wanted to remove peppers from the pizza and add flavor crust and the AI Bot fumbled all of that. When we got the pizza, it tasted nothing like the one I had in Tacoma, this was dry, lacked flavor and crispness. And the AI Bot didn't get our order right. My friend, who is a certified Pizza Fiend, looked at me like I had sold hold on life changing pizza that tasted like it came from a grocery store freezer. I ate one slice and tapped out. He ate 2, which is far few then he would normally have and the kicker was him telling me to take the leftovers with me. He is a certified day 2 pizza guy, but he waved it off. I'll be honest, that pizza was so bad, I don't know if I'd even go back to Tacoma. Oh well, there is no shortage of pizza on the planet, so we'll all be okay.

I was surprised how efficient and fast two of the employees were. We came in on a Sunday (7/19)…read morewith just three people in front of us and placed our ordered. Then 10 more came in. Between the two, they were able to take our orders and ring us up without us waiting long. The place was nice and clean. We dont mind making this out regular spot to go to.

my pizza was undercooked and told them but they didnt do anything about it. I had to throw the…read morepizza away.