Bought my son a used bike for Christmas and thought it needed some work . Erika checked it out for…read morefree and only recommended minimal work. Very honest guys , appreciate that

I bought my first skateboard at Erik's several years back, but most recently, I took my bike in for…read morea flat tire repair. The repair team at Erik's managed to find the tiny piece of glass that made me 30 minutes late for work embedded in my back tire's inner tube. They replace it, filled up my tires and I swear my bike rides better than it did before. A totally clean, professional job--hopefully I never need to come in for a flat tire again, but if YOU need one, Erik's is the place! Now my one...kinda tiny but not tiny gripe is that Erik's has absolutely no bike racks outside. It feels a little unfathomable that a bike (and skate etc) shop doesn't have any bike racks? I've come to Erik's on my bike before to get some accessories and I recall very well how flabbergasted I was. You might think those red bicycle sculptures right outside are bike racks. If they are, they are terribly constructed. You cannot roll your bike up to the "racks", you have to lift it up the concrete steps. If there are cars parked in front of them, this becomes way more difficult. The gaps in the sculpture aren't intuitive for looping locks through. So, no, I don't consider these bike racks. Erik's is a wonderful, wonderful bike and board and accessory shop--please put just a regular old bike rack in the lot!

Michael was outstanding! He helped refit my ski boots and make sure I was comfortable in them. He…read morewas also highly informative and took the time to explain the process to me. While I waited the store waxed my snowboard and skis. I bought my skis here years ago and I will continue to give them business because they are so excellent. I cannot recommend Viking enough!

Staff are friendly and very helpful! I went in to check out helmets and goggles as a novice skier…read moreand learned a lot during try-on, which is invaluable vs. ordering online. Prices are competitive or even better than you might find elsewhere and you're supporting a local business. Can't say enough about the good staff. I'll be back for socks and maybe to upgrade my coat or base layers because they have good sale prices. Do note there are no returns or exchanges, but they will spend the time with you to find the right thing and try it all on without being pushy.

Are you a professional skier? Are you an amateur skier? Are you an intermediate skier? It doesn't…read morematter here at the board shop they treat you like you are a real person and they were very kind to me while I was here. They do lots of stuff between Evyn helping or fitting with boots and the care after the boots is amazing as well they helped me heat mold them and they even did she work on them for free and I bought bindings here. They are amazing bindings

GREAT SERVICE!... The owner (Jayson) is a great guy and cares about the customers experience..if…read moreyou need skis,boots or apparel this is the place. And conveniently located right in lake Geneva! I walked in intending to get new skis and boots and walked out with a great pair of used skis with bindings which he did not need to do..he could of sold me new skis but he listened and knows when to proactively give suggestions without being pushy and it turns out the used skis were exactly what I wanted! Jayson is a real genuine guy that listens! He has a lot of knowledge and after the purchase of the boots I came back and did a custom fit because of a few pressure points in them which made skiing unbearable..after an hour I had a custom fit on the liners of my boots and they are SO COMFORTABLE NOW. During the whole process he graciously explains what he is doing and the reasons for it which made the whole experience seamless. I love my new skis and boots and I cannot wait to put them to good use. Most ski shops near Chicago or Milwaukee do not offer what board shop has and that is QUALITY Service..and a listening ear. They actually care; which sets them apart and really is "gold standard" for ski shops which is rare. Thank you Jayson you're doing it right!! So happy this is so close to home.

So happy we found this place in the area to tune and wax our skis…read more The owner is very patient and knowledgeable as I had many questions. And, He has a nice selection of gear if you're looking for anything. Highly recommend checking this place out if you're in need of any snow sport equipment or service.

Great shop, but they will be closing soon. There are no…read moremore rentals- they are selling off their gear. Come before they go.

I bought an Aventon Level 3 commuter eBike and Duncan was amazing to work with. He helped me pick…read moreout the gear I wanted and explained everything clearly. I left with my bike and toured Lake County in the afternoon. Thank you, Duncan!

Too expensive for repairs especially if they need to diagnosis something. The technicians they had…read morebefore were way better

Great shop with an amazing selection of very cool stuff…read more Brought my bike here for some work and the service was excellent. Will definitely be back. Not to mention it's a very cool little suburban downtown which makes the stop worth it if you are driving a bit further.

Staff here is very helpful. Came in to get fit for skis before an upcoming trip. Excellent service…read moreand excellent skis. I am planning on coming back this summer and getting a new bike. Will be recommending to friends who need ge

Art in tech support saved my vacation!!! He, and and every associate I spoke with, were most…read morehelpful, but Art needs a shout out. I came in on MLK day. The place is kind of non-descript on the outside, but when you walk in, it's a super store for everything Ski and Snowboard and it was busy. I needed a repair, same day, as I leaving for the mountain on Tuesday. Even on a super busy day, he was determined to get it done and done right, and he did. I can't say enough good things. I would buy anything and everything from Viking as their Service is amazing.

Viking is the best shop in IL and for me the best one in the country. They have a wide range of…read moregear, they almost always have the latest and greatest boards, boots and bindings on the shelf. Craig the has always remembered me even when I'm not in for years, he has an extremely wide range of knowledge of snowboards and snowboarding itself. Craig is the only guy I'll buy boards from at this point. The value I get for my dollar here is so high, my gear is never over priced and I always know I'm walking out with the right thing. Thank you Craig and everyone else at Viking!

After being turned away at another ski shop, we found this gem! We are life-long skiers and…read moresnowboarders from California, but my son who is going to college in Chicago needed new ski boots. The service and knowledge of the gentlemen running the shop were excellent, and the boots were competitively priced. They seemed to also have an excellent supply of a lot of items for a smaller store. I highly recommend coming here for your winter/snow sport needs!

Piotr is the best! He's not only extremely helpful in picking out what you want but is also a great…read moreguy that truly knows everything skiing related. The shop itself carries the highest quality ski equipment and clothing which I love. It's extremely hard to find such well stocked stores with excellent service. I got my Head skis 2 years ago on recommendation from Piotr and I absolutely love them. I also got a pair of Leki poles which are awesome. This year I decided to splurge on new ski clothes and Piotr new exactly what to show me. They carry this new brand from Poland called 4F that has amazing high quality base layers and fantastic ski pants. I can't wait for my ski excursion and 100% recommend this store!

Omg Colin is the absolute best and recommend him for EVERYONE seriously I wish he worked at every…read morestore!!!!

I just wanted to share how much I appreciated the service & selection when I brought my 5 year old…read moreboy in for some new Hockey skates. I'll be back!

I needed a new helmet - salesman helped me and got the best-fitting helmet I've ever had. Highly…read moreknowledgeable and friendly salesman was right on with what I was looking for price-wise too. So glad I went to Gunzo's.