Not sure why I haven't bought here before. This place is great. As for customer service, it's the…read moreluck of the draw: I went in with a part for which I needed a replacement. No identifying marks -- unless you knew where to look. The first woman dismissed me right away, saying they don't carry those parts. The man next to her took the part and went straight to his computer and searched it out. Found it. Amazing! He clearly knew what he was doing; she was clearly a DEI hire. Turns out they don't carry the part, but he found a place that does and printed out that information. Smart customer service. When I went exploring for a door, another store guy saw my lost look, guided me straight to the right aisle and was right on target, including suggestions. So I'm a big fan and would go back, being careful to avoid the DEI hires, of course.

Not coming back here again. Every experience has been unpleasant. Bad service. Rude reps…read more Have been going here for 10 years almost and enough is enough. All the employees act as if they're owed something.

My contractor friend brought me here to look at tiles and it's a huge upscale warehouse of home…read moreimprovement ideas!! Our sales associate Alex is very friendly and full of great suggestions! I'm looking for a specific tile for my bathroom floor. Alex is AMAZING, sweet and decisive which is a great combination!!

So, I had such a great experience here that I took my clients to buy tile for their new design…read morefacility. We went over the plans in advance and figured out what was needed. Gayane took great care of us. The conversation quickly escalated to slabs. They have an amazing selection and each piece is like art. My client asked if they had any close outs and she showed him $150 slabs. They were rust damaged but there was enough useable material deformity what he wanted to fabricate. I was running late so I put my client in touch with my fabricator and he visited again himself the next day. Gayane told him she had a few more damaged slabs that were $50. My client wanted all 26 she found- some here and some up north. We'd have to take those FOB at the yard up north. My client made arrangements We went today to pay for them and met the GM and kind owner. I had not met them in past visits. They are kind and very knowledgeable. We were promptly told the 9 slabs up north were not available and all were broken. We had only 17 to work with, after spending a ton of time redrawing the plans yesterday to accommodate the slabs rather than the Italian tile we'd chose for the interior. I gave them my resale and my client had cash in hand. we waited for the paperwork. At nearly 4pm and we were told to come back tomorrow because they were having a meeting. I love this place for the beautiful stone that is as beautiful as anything as the Pacific Design Center and am appreciative of how they were able to shift gears from tile to their close out slabs for my client. I always highly recommend this hidden gem of a design resource.

I have never been more amazed with an entire staff! The entire team from Sevan and Hooshig to the…read moreguys helping me with my bulky items took their time and assisted me with the most detail knowledge and effort. They are the ONLY store in the entire LA area that carries such a wide variety of stock, multiple colors and types of Schluter's and trim that is nearly impossible to find unless you special order. They have it in every color every style every finish and to top it all off everything's in stock and nothing needs to be special order.

They dont have a lot but what they have is low prices. on one item i saved few bucks…read morethis place i would recommend

Oshin was so informative, patient and knowledgeable. I've shopped many yards and this one is the…read morebest I have come across. They also have cranes that can take out the slab of marble so you can really see the entire peice.

Fantastic and courteous help from Antoni and such an incredible choice of stone slabs to choose…read morefrom-i drove a couple of hours to get here after a friend recommended Stoneland and I'm so pleased I took the time. It's an actual treasure trove of stone. It's like buying the most incredible jewelry for your home. From a classic Carrera to Viola there is literally something for everyone. Highly rec

Great service, fair pricing and very A to B…read more Bought some samples from Albert who was helpful.

Thank you Adrian. I was looking for some thick, coping tiles for the new stairs built at my house…read more Adrian helped me to find, price, and get all the materials I needed. They have a great Design showroom with a lot of materials and options.

We can't say enough positives about Elements Room, the general manager Flavio, and his team…read more The first thing you'll notice when you visit the location is the remarkable selection of stone. We visited numerous options and none came close to the quality and uniqueness found in Elements Room. They just have options that did not exist anywhere else, and you'll see that in our pictures with stone we selected for our fireplace called "Galaxy Blue," which is a one of a kind stone with a sandblasting process that gives it an unreal texture and dimension. Flavio, the GM is a 30+ year veteran in the industry and he visits quarries overseas multiple times a year to source the best materials. His knowledge is unmatched and you can instantly tell that he is wise and experienced. Even if you don't go with natural stone, Elements room has a broad selection of the latest man made materials like Dekton (which I love and would totally use in my next kitchen). His team is also wonderful, with strong communication and patience with us as we selected the perfect slabs for our fireplace. Another review complained about price, and we did not experience that at all, Elements Room came in similarly to or below other locations we visited. We would not hesitate to recommend Elements Room to anyone looking for natural or manufactured stone. They are open 6 days a week which was important for us. Good luck on your project!

They have the best selection in natural stones all over the world. Marbles, quartzites, exquisite…read moregranite.

Highly recommend Jay and Lucero from Legacy Stone. Fair pricing, easy to communicate with, helpful…read moreand all around great people. Will definitely purchase from here again

Very nice and special owner and workers! Bought our beautiful Taj Majal quartzite and our kitchen…read morecountertop looks beautifu!

My husband and I recently purchased our first home and needed to complete several renovations…read morebefore moving in. After more than six months of tile and slab shopping, we were feeling overwhelmed by the prices and lack of personalized service we encountered everywhere. Luckily a friend recommended Eric and Ruben at Forma Design Center. From the start, Eric and Ruben were incredible. They jumped on a call with us before we even visited the showroom to understand our design vision and preferences. Within just two visits, we had chosen all the tiles and slabs for our entire home. Their knowledge, patience, and taste are unmatched. It felt like we had our own private design consultants guiding us through every decision--from surface materials to finishing touches. They made the entire process feel simple and stress-free. Their communication is outstanding, and the product selection at Forma is just as impressive. They truly care about helping you achieve your vision without compromising on quality or budget. We can't recommend Forma Design Center enough!

Horrible experience. I was told at the beginning of May (when I did my first project) that the…read moredoors would be in stock and available to order at any time. I even asked in advance whether I should purchase multiple doors to avoid any complications, and Reuben specifically told me, "No, we will have them in stock." That turned out not to be true. This has been one of the most disorganized stores I have ever dealt with. The owner was extremely unprofessional and actually yelled at me over the phone because their order was delayed. Apparently, it's my fault. I have now been waiting over three months without doors, and my house is still incomplete because of their delays and poor communication. I have to hire new contractors and spend additional expenses. Ridiculous.

Fantastic price for the quality. I've been working with Maria on a Historical House kitchen…read morerenovation and she's knowledgeable and personable. Highly recommend!

This is a second location for the best option for prebuilt solid wood cabinets for kitchen and…read morebath. Their first location in LA area has been a go to spot for years. Parking is easy, near 170 freeway. Showroom is beautiful and they have inventory in stock for cabinets, countertops. They have design services which are very helpful to pick your custom layout for your home. I've owned first purchase of cabinets since 2019 and it's worth every penny.

They have a beautiful variety of marble, quartzite, and granite stone available. Service is…read morewonderful, extremely helpful and friendly. The prices are fair and they have an endless selection, there is something for every one! Great option if you're looking to remodel your kitchen or bathroom.

Great service from "Chito"…read more This review is based on my first visit purchasing prefabricated counters for a rental unit. Though they are primarily a slab dealer, they do have a nice selection of both Stone and quartz prefab. Nothing custom, you can only get right or left hand unless you do bathroom countertops. But all in all nice selection, in and out fast, order was in ahead of schedule, and they set up an independent delivery person which we really appreciated.