Great fast and quick at your convenience Love them together…read moreare all awesome I recommend you to please try them

Clean and good service had a pedicure and the lady did excellent job. Would recommend and will be…read moregoing back

Best nail Salon in Chattanooga! Kelly is amazing, but whoever you book with will be wonderful…read more Great nail art and very clean salon

Marcus did the best job! He was quick and efficient and it was exactly like the picture!!! Thank…read moreyou Marcus!!!

best of the best nail salon in downtown,chattanooga! great…read moreenvironment and bery experienced nail technicians! good service-and prices! excellent service too! highly recommended!

This was possibly the WORST experience I have ever had at a nail salon. I spent 3 hours here to…read morejust get basic dip nails with a french tip design. The nail tech did not listen to me, did the opposite of what I asked for, and gave his opinion on what would be best after I said I did not want that. I immediately left and went to another salon to get them fixed. I went to Belleza to get them fixed and they gave me a discount because they felt so bad that I had such a bad experience at Zen. I then called the store and asked for a refund after I spent so much money and time at the salon. The manager could not even offer me a refund after I said I had such a terrible experience. These nails were for an important event and I thought the least they could do was help me with that. The manager couldn't even come to the phone to speak with me. Do not spend your money or your time here ESPECIALLY if you want them to look good. If I could give zero stars I would. At least the girl working at the front desk was kinda nice.

I went for a pedicure today and it was fantastic. The customer service was top notch and the…read moreattention to detail and satisfaction is second to none.

My experience was lovely! I came promptly at opening but the store was not open at its posted time…read more Things happen so I completely understand. I waited in my car for about 30 mins. When I got in I was well taken care of. Drinks offered and my servicer helped me figure out the best manicure for my best friend's wedding in Hawaii. I got dip with tip ($50) and added cuticle care ($10) and a gel polish change on my toes ($28) with cuticle care ($10). I asked for a flower design that I saw online. It was difficult but Nolan made sure he did his best and I am so thankful for him. Very small imperfections but I love my nails. Total $118

I had to wait 30 minutes even though I had an appointment. My nails weren't done to the cuticle so…read moreit looks like they grew out already and the nail artist didn't know how to do a simple design that I asked for. Plus I was charged extra for the length of my nails which aren't even long? My cuticles are dry and look terrible, she also didn't finish with lotion or a hand massage.

Second time I've had an appointment and left with no service. They were so overbooked and crowded -…read more not worth $70 to wait an hour when I had an appointment.

Have been going to this salon for 4+ years and have never had an issue with their products…read moreincluding sculpture nails. I always get a pedicure and fills. Professional and accommodating

Walk-ins welcome. Affordable and quality service. I got my previous gel removed and a gel manicure…read moreand was very satisfied! They made it very easy and quick to get the manicure done. Place was clean and employees were very friendly!

I was a walk in on a Monday afternoon and was lucky enough to have Mel give me a pedicure. I…read moredecided on the organic white tea special and it was wonderful. Mel was so gracious and took her time. She gives a great massage and my toes and heels look fantastic! She doesn't rush you and attends to your every need. The salon is very clean and they have comfortable chairs and a variety of services available. They offer water or wine to drink and it was a great, quiet and relaxing time. I will definitely be back!

left with polish outside my nails and on my skin around it, (I will insert a picture) service was…read morevery rushed for some reason. Also rude employees ; she asked me if I wanted my eyebrows done , I replied no and she said "but you have hair under them"

The "green" nails picture was on day one at the shop. You can see it isn't all the way down to the…read morecuticle. It looks like it needs a touch up and it was just done. My finger nails were VERY SORE when I left the shop. As the days went on they continued to feel very sore and sensitive. When the nails finally came off...because I wasn't going back to have them done again.. My nail beds were severely bruised and blood blisters were under my skin were these nails were. This was at least two weeks later. I didn't pull the nails off so it wasn't bruising from that. I have been getting my nails done for YEARS and that never happened to me before visiting this nail spa. I wouldn't recommend going there...which makes me very sad because I live within walking distance to this place.

Hate to be mean but probably one of the worst pedicures I've had :(. Feel like would have done a…read morebetter job at home. They don't scrub your feet well. Yes I have some callouses but she acted like she had never seen a callous before. Usually when someone does a pedicure they scrub a pound of dead skin off and here, she barely scrapped them. When the callous came a bit ragged she got nervous and wanted to leave it like that. It was only after encouraging her to try a file (since she didn't have a pumice stone) did she try to get rid of the jagged edges. The painting was also poorly done, I could tell she was trying but she has a bit of a tremor and got it isn't the cuticle creases. Also with the cuticles... Barely took any off-- (probably because didn't let the feet soak (at all really)- my pinky toe easily over grows with cuticle and it looks like she just painted over the cuticle debris. Yes I'm probably picky given that I live in southern California where they scrub and polish your feet till they shine (for only $18!) but it's really not much more device than if you were to do it at home. I can see why the Google review said she was rude as I didn't like here abrasive approach but I think overall she was kind. She also took time to do the foot massage and although I was annoyed by the male trying to convince me I didn't know what I was talking about by saying I don't like gel, I think he was really trying to be helpful. If you're not picky I'm sure it's fine but I'm currently tempted to go get them redone elsewhere...

Connie is very sweet, and does a great job. She will spend quite a bit of time on your haircut,…read moreunless she senses that you want something quicker. I have been getting regular trims from her for some time and think she provides a great value.

Unprofessional, uneducated, unskilled. They don't know what they are doing. I had to go home and…read moreFix everything. My cuticles were bleeding, my polish was ruined, they were out of everything. Out of polish, out of towels, out of drying spray, EVERYTHING! They use cheap products as well, things you can buy from Sally's for $2-3 The lady at the front desk was clueless, couldn't answer any of my questions. A complete waste of my time and money. Will never be back and don't recommend anyone going. I wouldnt trust my hair nails, etc. anything with these people.