I had a great experience with my eye exam! Doctor Merritt was incredibly sweet, patient, and took…read morethe time to explain everything clearly. The staff was just as kind and welcoming, making the whole visit comfortable & efficient from start to finish. The office was very clean and well organized, which I really appreciated. Overall, a wonderful experience--I highly recommend this place for anyone needing an eye exam!

A very positive experience. The whole staff was so kind and the doctor is so patient and…read moreprofessional. Mary Beth P.

I have been a patient for over 15 years and my 2 daughters, always excellent service. Had an eye…read moreappointment yesterday, new people, new doctor, all were excellent in their service to me. The young lady that I dealt with on my lens prescription was very informative and gave excellent customer service. The cashier was awesome, very friendly and was chatting with us, very informative also. She checked us out and we left . We went to lunch and I went to look at my invoice and I notices it did not show my vision insurance copays. I called back to the office and spoke with a nice man, named Darrin. He got my info, looked up my account and said they did not have my insurance info in their system, he got what he needed and said he would get with the optical department. I got a call this morning, he told me everything had been entered and yes, I was due a refund and he could credit my card right then if I could give him some info. He ran the card while I was on the phone with him, told me how much everything was and this $$ was my refund back to my card. He apologized for the office's error. I just want to tell the whole office staff and to Darren , Thank You for your Prompt service of correcting this error. This kind of customer service is why I keep coming back to Orange Park Eye Center. Sherry Reinhardt

Ridiculously invasive request for personal information. I went to the Orange Park Eye Center to…read morelook for frames. The lady at the front desk asked me for my name and phone number to "put me on the schedule." I told her that I was just looking and did not want an appointment. She pressed me further and told me that they wanted to know who is in the building, which seemed odd. So, I gave her my name and phone number. Then, she asked for my birthday. I'm more or less flabbergasted at this point, since the business is located in Orange Park, not Beverly Hills. I told her to just put down 1/1/2020. Another staff member came out to request my birthday because they want to know who is in the building. Good grief, do they have a lot of thefts in that area? I have never had anyone ask for my personal details in order to look at eyeglasses frames.

I've been wearing glasses for 40 years and been to a lot of places. This is by far the best one…read moreI've been to. The exam was great and in depth and they explained everything very well. They're super friendly and professional. The lady that helps with your glasses has so much knowledge and absolutely cares about getting you into something you'll love and that best suites your Rx. I wish I had found this place sooner. The office is nice-the people are nice and the service is great. Definitely recommend.

I have been seeing Dr. Michael since he joined the practice, before that I was seen by his Dad, Dr…read more Len. When his Dad got ready to retire I was concerned because was the absolute best Optometrist I'd ever seen. I shouldn't have worried! Dr. Mike is an excellent Optometrist in his own right and they have always had the most up to date equipment with which to check and treat your eyes. I couldn't Dr. Mike and his practice any higher.

I've had two appointments here. The first was to get a new prescription. And it was the usual…read moreappointment. They were on time, did the usual tests and I saw the doctor within minutes. She said she wanted me to return for another test. Whole thing took about 30 minutes more or less what I'm used to. So we arrived today at our appointment time. It was 30 minutes to be seen for the first tests, one for my peripheral vision. Then they tested my eye pressure and vision and sent me back to the waiting room to see the optometrist. And I'm still waiting. It's been 35 minutes. By the time I see the optometrist it will have been a two hour appointment which, I can most certainly say, is the longest appointment I've ever had at an optometrist in 62 years of wearing glasses. And I'm still not sure why I'm here. I'd understand if I had some kind of eye disease or process that requires extensive testing. But this? As I said I'm still not sure why I am here. So once I'm seen it's the last time I'll come here. Don't get me wrong. The staff are nice and professional. But this is a ridiculous wait for an ordinary appointment. You'd think I was at the ER.

Everyone at this office is friendly and welcoming. Dr. Guier is awesome. The new technology to fix…read moreyour vision following cataract surgery is amazing. I'm seeing better than ever

Personal and attentive and good prices ! Local business which is great and you feel like he cares !!read more

Ken and his son are the absolute best. Our granddaughter began wearing glasses about three years…read moreago and, luckily, we found Ken's. Father and son are very kind and patient with her and they have a good selection of frames. If you're looking for personal service, (which is very hard to find now days) this is the place to go. You will not be disappointed.

Dr. Reiswig did an excellent job reading up on my history and offering a new perspective on my eye…read morehealth. Would highly recommend her!

The Dr was nice; very polite, helpful, and truly cares about what she does. The problem is the…read morefront support staff... my appt was at 3:20- I showed up 20min early, yet DID NOT WALK out the door until almost 6pm!! It seemed a bit disorganized and the staff were flustered over a patient record being misplaced, causing someone to be there an extra hour... Never have I had an exam take this long from start to finish; I spent a lot of time sitting waiting to see the DR. This is all after my appt was rescheduled two days prior - they say they called me and left a message, but I have no missed calls or messages from them. I would make sure that if you come here, make sure you plan a little extra time.

RaceTECHGadgetsfl@iCloud.com everything was simple and easy…read moreto understand the staff an amazing job cater to all my needs. I feel like I'm one of the family.

I just want to brag on this businesses for a moment…read more. Dr. Minesinger has seen me constantly for 2 weeks for an eye problem I've been having. Never have been a patient before, but last week they told me to come on down with no appointment. I've been in several times over the last 2 weeks and this guy is just awesome. They have went above and beyond to accommodate me and solve my eye issue. I couldn't be more thankful for his office at the moment! Kudos to them!

lady at front desk in front of customers accused me of coming in without having payment extremely…read moreunprofessional here's what happened. My wife called in payment earlier, but did not have the card ran until the exam was complete. when it was the lady ran the number and said it declined even tho I know We had $ on it to speed up the process I gave her My ATM . she said that declined . I know there was plenty of $ to cover the charge But to get out of there I gave her my credit card and that declined . I asked If they could bill me . she said I would have to go to the bank and get the $ or give back the prescription. I'll obviously I gave it back. I told her there was plenty money in the account. She said the problem was not on her end so what she is saying is I intentionally went in there to get the eye exam and not have the money to pay. mind you guys this is $49 and I have insurance I left without my prescription that the Dr. gave me. I gave it back to her all in front of other costumes publicly shaming me for her mistake. later she called my wife and said it was their card reader she ran her own card and it still declined

Grumpy receptionists poor choices of eyeware , definitely don't deserve their VSP accreditation…read more Not sure I even got a good prescription, either my eyes haven't adjusted because everything is blurry or I'm just stuck with a crappy prescription. My sister asked for help picking out hers and even though she was eligible to get transitions, the person that worked with her didn't include them and when we askef to have it fixed they advised there would be a charge even though our vsp plan states if we don't like them we can get a free pair within 30 days. We won't be back.