Have been here multiple times between 8-8:30pm. Employees have the lights turned off. We went through the drive thru and the person comes on the speaker to say they are closed!!! CLOSING TIME SAYS 9pm!! RIDICULOUS!! read more

The service is terrible, they don't know what they're doing. After waiting 15 minutes and then forgetting my Cinna buns, I asked for an extra frosting and was declined. That is not customer service in my opinion. For such an expensive "fast food" option, they should be accommodating. It's actually no wonder why there are hardly any locations left. read more

Ordered medium original with xtra olives and horseradish sauce. No sauce... Ok... Still paid the money. Got home.... No olives.... Tried calling.... No answer. My answer? No more business from me. And oh yeah the manager was such a jerk when I ordered it almost came to fisticuffs... What a horribly run business read more

Friendly service and good food! Every time I go to this location the manager goes out of his way to be friendly and makes sure everything is satisfactory, which is not my experience most other places. read more

Good things start with the bread. The bread for my sandwich was awesome, different and very enjoyable. Now, if there was meat to go along with the bread, I would have been in good shape. There was less meat on here than leaves on a tree in New York in the middle of winter. I may have caught them on a bad day because the service was slow. I came in because the sign outside said "Dad's Eat Free" for Father's Day. So I inquired with the cashier if my children needed to be present. I was told no. So I ordered and got handed the bill. I was very confused with the whole interaction. The only thing that was free was the breath I wasted. I don't think that the "A" team was on today. I may come back and some point and give it another shot. That bread is hard to resist but can't carry the rest... TBC. #vino2 #vinosquared #vino2ultimate read more

Schlotzsky's - Delis Near Me - Phoenix, Arizona

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The Original Regular vs Original Deluxe.? For $2.00 alot more meat.I could not finish. Very good.

A little pricy for a drive through, but they sure do have good shaved steak sandwiches.... and you can order one thats as big as your face, seriously! Good for a hurry. read more

Came here today for the first time in years. The girl that came to the front quickly greeted us and was very sweet and helpful. The food was delicious and came out in a good amount of time. read more

Nostalgic place for me. Used to eat Schlotzkies once a week when they were everywhere. Great sammy brings back memories. I tried to stop here whenever I'm in the area.. and it's lunch or dinner time. read more

Stopped in while waiting for an oil change. Short wait and very curteous staff. They brought me napkins with my Club on a nice plate. Just a tad pricier than something like Subway, but better quality. read more

Their sandwiches were exceedingly delicious, their buns were nice and crispy. The meat was stacked and fresh and went very well with condiments. Their medium size seemed bigger than what a medium should be but not gonna complain, a bit pricy as well but you get what you pay for I believe. Loaded Potato soup was great as well, especially on a rainy day. Service could've been a little more friendly, but in all, it was very satisfying and delicious! read more

Well they can't do drive thru well so went in. Watched him making sandwiches while he was eating chips!!! The language they used as they forgot I think we were still inside waiting and complaining about the people in the drive thru. read more

Glad to see this establishment take a stand against people bringing in fake service animals. Lady tried to bring her dog in and the management informed her politely of the restaurant policy. Outside of that that had the turkey on rye and a side salad. The blue cheese dressing and salad was really fresh. read more

Schlotsky's sandwiches are delicious! This location makes a great sandwich. They have salads. The counter help is friendly. They also have Cinnabon if you want a sweet dessert!! read more

I wasn't impressed with their customer service. I drove up to the drive thru and didn't get a response from anyone so I parked and went inside. There was one couple who claimed that they'd been waiting for more than :30 mins for their food. Another couple had been waiting outside for a while as well. I wasn't greeted for a bit at the register and the cashier was less than courteous. The food was good, however. I didn't wait too long for my order and it was correct. I doubt I'd revisit this location. read more

Amazing service and food!! Been here many times and always great! The app is super user friendly! Totally affordable and awesome! Will miss this place when I move... P.S it has Cinnabon!!! read more

Schlotzsky's - Chicken Bacon Smokecheesy is my favorite thing ever!!! - Delis Near Me - Phoenix, Arizona

First time at this chain. Had a taste for a nice sandwich. Unfortunately I didn't get one. Got a medium original. It just wasn't good. Like nothing about it was good. I was hungry and I paid for it so I ate it but nothing about that sandwich would make me go back. Reminds me of Arbys. Gave it two stars because the chocolate chip cookie was bomb. read more

I just wanted to give a shout out to this Schlotzsky's....the owner/manager is always there and provides wonderful customer service along with his employees!! The food is also great. Drive thru is also nice. read more

Wanted to talk about the terrible customer service in this place. I placed an order at the counter and wanted to use the rest room while I waited. I asked the young man at the counter the code for the door. As he was telling me, the girl in the back prepping the food asked me a question about my order. I didn't hear what code the guy gave me so I asked again. he seemed so put off and yelled it this time in s disrespectful way. After getting my order and a drink (The order was for someone else) I asked the young man for a drink holder tray. Without missing a beat he just walked right past me and snarled, "We don't give out holders for a single drink". Like REALLY? No wonder the place was empty on a Sunday at noon. Work on your customer service guys ! read more

Every time I try and eat here it is just an awful experience. They never acknowledge the drive thru, My order is never correct. The staff here is not very pleasant either. I always try and come by in the mornings to get breakfast for my team. States that they open at 7 am. Never am I able to. The response is that sometimes they open at 7 and sometimes they don't. Like is that really acceptable. I will not be spending anymore of my money at this establishment. Really sad. I wish that I could just enjoy this Schlotzsky's as I do the others. read more

Got the French Dip on pretzel roll. It was very good with tender meat, lots of provolone, and a cop of hot tasty dipping sauce. Wish there had been a dill or chips with it but happy with the sandwich. It is an order at counter, pick it up when called, and bus/clean your own table. Atmosphere and no table service caused the lack of more stars. read more

Super nice dude up front awesome sub extra bacon yummy no lines fast service clean and ready read more

Schlotzsky's - Delis Near Me - Phoenix, Arizona

They changed the pizza sauce. It used to be an original homage pizza sauce, now it tastes like a pre made dollar store sauce you get in a bottle. read more

Found a Schlotzsky's in the valley when we were down there a few days ago. Love their chicken fiesta sandwich on their jalapeno cheese bread. Wish they would open a shop in Prescott Valley! read more

So disappointed in this Schlotzsky's. Person who waited on us made us feel like we were interrupting something he'd rather be doing. Got sandwich to go. When got to our destination found out we didn't get pickle or the ranch we requested. This is not a typical experience at other Schlotzsky locations. read more

Food is great! Love love love the grilled cheese and soup. Walking in the girl upfront made us feel welcomed and she also guided us to a better menu since it was my husbands first time there.. she was very nice and had a nice personality! Wish I got her name.. read more

My cinnamon rolls were soggy and cold and wet. The glaze had fully hardened. The drink was a very mini size filled mainly with ice. I wasn't knowing I bought a $3 dollar drink for a mini size. I asked for cookie they gave brownie. The center of roll I ordered and payed for was not even in my bag. Would not recommend at all. Nasty. read more

If you want COVID, you'll get it here! No masks, no gloves. Pretty sure I watched the lady pick up my Cinnabon with her bare hand and then definitely watched her turn on the sink and just washed one hand and didn't even use soap. It was the slowest drive thru ever. Will not be wasting my money here ever again... read more

So I saw an ad online for Schlotzsky's. Made me want some. I asked my husband to please go get me a sandwich. I told him I wanted a large original with sour cream and onion chips and a large Coke. I haven't eaten all day. I'm hungry. He went there. He ordered mine and then started to order his. The order taker stopped him and said are you sure you want a large sandwich? It basically feeds two. And now you want to order more. She talked him out of ordering a sandwich for himself. I have to share my sandwich with my husband. Aren't you in business to make money? If I come in and order 10 large sandwiches, are you going to tell me I can only have 5? What is wrong with you people??? Who are you to dictate what I eat?? Not coming back. Or sending my husband again. How stupid. read more

My friend Brian and I are always having date night here at Schlotzky's Deli, We order the medium size turkey club sandwich on sourdough bread and the Vegetarian Pizza. Fresh vegetables, and bread are always delicious, this is plenty for us, and leftovers for the following day. We also enjoy the Cinnabon cinnamon rolls, or fresh baked chocolate chips cookies. I prefer the raisin cookies. The order taker is always friendly and polite and recommends drinks or dessert, we have only had to wait a few minutes for our order to be brought out to our table. One of my favorites is the green tea with fresh lemon, but Brian prefers soda. read more

So I passed by the other day & decided it's been years so I would stop in for a sandwich. This Schlotzsky's is in a kind of weird quiet strip mall on Bell Road. There was hardly anyone in the restaurant at lunch time. It took a while for anyone to notice I was at the counter. When I finally got my order it was the same great sandwich they have always served. read more

Schlotzsky's - Delis Near Me - Phoenix, Arizona

I'm writing this review with much sadness..... I really like this particular Schlotzsky's and the employees. This is my third time ordering and picking up at the drive-thru. The person greeting me at the window is wearing a mask. Unfortunately the masks stop there. After seeing this three times I will not be back until after Covid-19 is behind us (which could be a very long time due to people refusing to wear masks and protect each other). There is a City and County ordinance requiring that everyone wear masks in public. I don't understand why people think they can prepare and handle food and not wear a mask!! The law isn't being followed here. Where is the common sense? Owner? Management? read more

Food is always delicious but the bread just brings it to another level!! Suggest the original turkey or southwest chicken, cobb or orchard salad and all the soups!! read more

Finally, we live closer to a Schlotzky's. Although, I find it very mean that now they have a Cinnabon display right in front of the counter. How can you resist? It's a love hate relationship for sure. Schlotzky's never disappoints. I love their sandwitches. This time hubby and I shared a regular turkey club on sour dough bread. Baked to perfection and super flavorful. Just the right amount of turkey, mayonnaise, and lettuce and cheese. Sounds simple but yet they manage to make it special. So far it has always been clean and staff is friendly and professional. I will be back. read more

I went to Schlotzsky's for a freebie Cinnabon for Nurses Week. The person at the drive thru handed me a mini instead of a regular even though the advertisement clearly said you're choice of regular, mini or bon bites. I politely asked again to get a regular to which I was told that I could only have a mini. I was then handed a mini Cinnabon in the box without even being put in a bag or given utensils to eat it with. I immediately opened the small little box to discover that the mini Cinnabon had been dumped over and looked like it had been dropped on the floor. I just drove away. I guess I know how they feel about Nurses now. So much for Nurses Week read more

I am a actual fan or Schlotzsky's but I have visited this location 3 times and each time the service is poor and the sandwich is never made the same. They make to take a stick with a number in it then make you come get your order when it's ready . The seating area is t kept clean and often it seems like when i order they are put off by having to stop there conversation to take my order sadly after 3 times won't be going back here ever again. read more

When it comes time for a lazy Sunday and figuring out eating drive thru cafe food this is the place to be ! I love the fact they always pull me in with the plethora of coupons! The French Dip is always delicious and I highly recommend it ! read more

By far the best place to grab a sandwich or salad. Not your normal 'fast food' feel. Use real plates. Manager treats you like royalty. Never a bad experience read more

Schlotzsky's - Delis Near Me - Phoenix, Arizona

Turkey Bacon Club on a fresh-baked sour dough = perfection. Also location has Cinnabon and FREE wifi read more

Schlotzsky's - Delis Near Me - Phoenix, Arizona

I work on this side of town and this is my first visit to this location. It was the usual lunch rush so it was fairly busy but nothing that should have been unmanageable, but it appeared quite overwhelming to the staff. The person who took my order was barely intelligible as she didn't speak much more than a mumble. She was distracted by customers attempting to pick up their food but the number the kitchen called out didn't match the receipt or the number they were handed (this happened to me as well). She clearly didn't want to be there and neither did the man working in the kitchen. The only person moving with purpose or possessed a friendly demeanor was the manager who was rushing about as if he were herding cats. My suggestion, get new staff. read more