Excellent care: Nathan Way | Great service, great location…read more I have been here twice this past week and I am incredibly grateful for this place and the people that work here. I've been experiencing chronic hives for about two weeks now with no known cause. They come and go in the morning and night only on my legs. Over the two weeks, I've become more anxious and stressed out because I can't figure out what the cause is (no food allergies, no new detergent or lotions...etc). The first time I walked in, I was pleased with how quickly I was seen and evaluated. I wasn't that satisfied with the first doctor's evaluation at first because she said the same thing the other two advice nurses said prior to this walk-in appointment. I left with no answers but a prescription to manage the hives. Fast forward two days and today I experienced a panic attack while driving. I called my husband to come and pick me up because I knew that I couldn't be behind the wheel. I was shaky, cold, elevated heart rate, anxiety-ridden, dizzy/lightheaded.... it was bad. So he took me to immediate care here again. It was a busy Friday and the staff notified me that it would be a 2hr wait, but it's still much better than going to the ER. It was worth waiting for 1h 30m to be seen by Dr. Nathan Way. He asked me lots of questions and took his time explaining to me what hives are and how my body reacts to stress. I never felt rushed. He was very knowledgeable and had his assistant, who was also the sweetest lady ever, come and read my glucose levels and do an EKG. It really made me feel better to know that we could rule out some potential factors. I ended up leaving with the same prescription as the previous doctor but also with more knowledge that it's likely caused by stress. The staff are very friendly and patient here. They work hard to get everyone in. I would come back here again if I had to. Thank you so much!

Waiting in the exam room for an hour before I decided to just leave ! There was a whopping two…read morepeople In front of me in the waiting room. Do NOT go here you'll sit around miserable and not be seen for a hour or more

The most friendly people I've seen. Thanks for taking care…read moreof me with smile. No waiting no problem to check in.

I've been here a few times for myself and family members. The staff is always friendly, short wait…read moretime and always get my questions answered. Referrals are fast if needed and the providers listen well. I recommend this for any urgent care needs.

They were very friendly, helped solve my problem efficiently, and got me in quickly. Would go back…read moreagain.

The care was efficient, I waited 25 min. not bad since it was a weekend and a few days from…read moreChristmas. The staff was friendly, professional and kind. The waiting area was clean. I give 5 stars for everything.

The independent adult living facility where I live does not have a nurse or doctor on staff, so I…read morecalled Providence Express and made an appointment for the same day. I had been dealing with a very bad cold which went to my chest and I just couldn't shake it off. I got worried that maybe there was something serious going on, so I went to Providence Express Care on Kruse Way. I learned that there was a very bad virus going around and they had been seeing a lot of people who had it. The only advice was to get plenty of rest and take plenty of foods and wait it out. Fortunately, it wasn't pneumonia! I was sidelined for two whole weeks. A friend who had also been dealing with the bad virus said that taking Robitussin helped her a lot, so I tried it and it did help.

If you have united health care high deductible insurance, do not go here for a dr note for a…read moreprolonged common cold. Or expect a $360 bill for essentially common knowledge on how to treat a cold. I was in and out within 15min and got the work note and instructions to take over the counter cold medicine. I received a $360 bill for this and I know it's because of my benefits but if I had any indication on the expected bill, I would have never went. I called CS and they only offered a payment plan with no, one time, discount options. Truly horrible that is the healthcare system and Providence just so happened to be the middle man so they get the bad review.

I had a positive experience here during a painful issue I was going through. I had an arm injury…read morethat was slowly turning into frozen shoulder. This occurrence spanned over the course of 3 months due to issues with insurance and waiting for the next open enrollment. Dr. Vandana was quick to assess that my shoulder was indeed progressing into a painful frozen shoulder issue due to the small battery of tests she had me do. I could not get any Physical Therapy help during those painful 3 months due to insurance issues so I had to wait until the next open enrollment when I transitioned over to PPO coverage. This all took place a few days before the New Year. Out of the pocket visits to Physical Therapy were expensive ($125-150 per session) and I was not going to pay for that whatsoever so I had to find some alternative temporary remedies to power me through this ordeal. In the meantime, on my visit, Dr. Vandana wrote me a referral letter which was the key missing piece of the puzzle that enabled me to get Physical therapy help on the first week of January. Had I tried to get a referral letter through regular channels and through a regular Physician, I would have waited at least 3 months since I was considered a new patient. I didn't know that an Urgent Care doctor can write you a referral to PT anytime. Nurse Abigail B. did a great job taking my vitals prior to me seeing Dr. Vandana so I have to give her props as well. I was treated with the utmost of respect and my visit was less than 30 min. I'm thankful that we have these Urgent Care centers where we can get immediate help and going through the regular channels I find challenging since I recently found-out that the cause of these issues are due to lack of medical professionals because of shortage of personnel.

I had a very disappointing experience at this clinic. I brought my mother in for a prescription…read morerefill and wound care, but we were told they could not address two concerns in the same visit. As a result, we were charged $175 for each appointment, along with additional lab fees, which quickly added up. The 2 medications prescribed were extremely expensive--around $2,000 total--even though the doctor was aware that we were paying out of pocket. She initially acknowledged this and said she would switch to more affordable options. However, four days later, my mother ran out of her medication, and the updated prescription had still not been sent to the pharmacy. When I followed up, I was informed that the doctor was no longer able to change the medications. I was also unable to speak directly with the doctor, as the front desk would not allow it. Overall, the lack of communication, follow-through, and consideration for cost made this a very frustrating experience. I would not recommend this clinic based on our experience.

Do not go here. At all costs…read more They served my wife with a subpoena at her place of business for an amount that could not even partially recoup the court fees and collection costs for such an expense. Only barely 3 figures. We never even received a bill or late notice. They have also sent an amount to collections for me (mid 2 figures, not a joke) for something I have no record of. We can pay and are not criminals because your billing practices are hopelessly disorganized. Untrustworthy and malicious in its practices. Petty in its operations. Avoid. I would sue them myself if not for the fact that unlike them I am mature enough not to care about such petty amounts. Let's all hope the desperation is a sign of imminent failure of their business.

I cut a tendon in my left ring finger and went to the Portland Clinic to see Dr. Hwang who is a…read morespecialist. From my first visit I have been very pleased with most of the interactions with staff and Doctors here. Specifically, Veronica the MA in the orthopedic clinic, Dr. Hwang and his PA Michael Cunningham as well as Heidi Tyson my rehab therapist are all excellent. My experience at the surgical center was also as smooth as I could have possibly imagined. The staff, nurses, and anesthesia team were great. I never felt like I was in a scary hospital setting, and people paid attention and checked in on me often. As a fellow healthcare professional I know how to run a business and care for patients without my office feeling like a people mill. This is not like other large clinics or hospitals I have been to. It feels more personal and more like a family practice.

I recently had my second baby and unlike my first I wanted to have a lactation consultant home…read morevisit as soon as baby arrived. I have PCOS and had a low supply and tongue tie with my first and wanted to get baby checked out right away so we could do what we needed to help milk production. Rosemary was amazing and came right away and helped me navigate all the things related to breastfeeding and feeding my baby. I felt heard and very well cared for in those beginning days when you are so vulnerable. We had a follow up today and she reassured me that I'm doing everything and heading in the right direction. She was really there to listen to what I had to say and my concerns and gave the advice that I needed to feel confident and keep moving forward. So thankful for Rosemary and Bridgetown baby for the much needed support.

We had such a wonderful experience working with Katrina and Bridgetown baby. Their insurance…read morechecking benefits and automatic, matching with lactation consultant were extremely helpful. We were lucky enough to work with Katrina who from the very first meeting, was incredibly kind, patient, and supportive. She created a comfortable, judgment-free space where I felt heard and understood. What I appreciated most was her collaborative approach. She really took the time to listen to our concerns, answer questions thoroughly, and work together to find solutions that felt right for our family. Her guidance was practical, encouraging, and tailored to our specific situation. I'm truly grateful for her expertise and compassion, and I would highly recommend her to any family looking for knowledgeable and caring lactation support.

Do not use for primary care. It is a bait and switch. I…read morescheduled an annual physical. The first two times I scheduled with Julie Passon at the Wilsonville clinic. Both times, in an email the day before, I had confirmations with an entirely different provider, a man Christian. I had to cancel those because all I wanted was a Pap smear, which I did not want a man to do so. I had to make 3 separate appointments before I got an appointment with a female provider, causing a delay of 2 months. When I arrived for actual healthcare, a Pap smear, physical, or both, I made it clear that I was there for that, but my priority was a Pap smear. I was not given paperwork to fill out my history in the office myself, or beforehand. I told them I was a cash pay patient, had a crowd sharing healthcare plan (CrowdHealth). I made it very clear that I had no insurance and asked what the visit would cost. I told them I wanted to pay before I left and also wanted to know what the cost would be. They said they didn't know, it would depend on what the PA decided to do. The lady at the front desk said there were three different cost possibilities starting at $175, but up to just a few hundred dollars. My wait in the lobby was very brief, because I was right on time, and then an MA weighed me and did my vitals, then placed me in a room. I thought it was strange that she left without telling me to get undressed. After a few minutes, PA Kelly King entered the room. She was very nice. She sat down and informed me that she needed to get a history, and that we would talk about getting an exam later. What? That's literally what I made the appointment for. an exam.I am an ER nurse and I know very well how easy it is to enter data. I placed peoples histories and medication list in the chart for my job, but even a I placed peoples histories and medication list in the chart for my job, but even an MA can do that. Since when is it impossible to do an exam on the patient when doing their history? Anytime somebody is getting a physical there's going to be a history taken as well. I could've filled out my own history, family history and medications. That is all she spent time on, asking about these 3. No exam. That is data entry and not something a PA needs to do while a patient in the room. I did not book a data entry appointment. PA King said mid appointment she would not address any other health concerns within an annual physical this appointment. She said I would have to come back. What an idiotic process. I had recent blood work 4 months ago with LabCorp that I tried to show her. She did not want to see it. I offered to send these records of my recent labs to the office, and she said the front desk would take care of it afterward. When escorted out to the front desk, they wanted me to sign a release of records, even though I said I could print them and bring them in. I waited 25 min in the lobby while the reception staff said they still could not tell me the cost of my visit, because PA King had not entered the diagnostic codes, then that the bill was very high and I should wait and go home until they fix it. I explained before, and after I wanted same day cost & to pay. Then this morning I got an email that my bill was $726, all to be questioned by a PA about information I could've literally entered myself online. My Pap smear was converted to a data entry visit. What other industry do they absolutely refuse to tell you what something is going to cost beforehand, or afterward? In what other industry do you book an appointment for a product A, then get given product B, then they still won't tell you the cost? Healthcare is a total scam. This is coming from an experienced nurse, someone who's practiced medicine for 31 years as an ER nurse. In what insane world should a PA be able to charge $726 for 15 minutes worth of data entry basic work? That's $2904 per hour for just one PA out of several in that clinic. This was a scam, and I did not get the product that I directly asked for at the front desk, made appt. for, nor any transparency in the cost.

Scheduled an appointment and showed up, but then was told my insurance wasn't accepted through this…read morecompany. I've been to a zoom care in the last year.... also I had to take photos of my insurance card to make the appointment and it never said it was improper insurance or any identifiers showing me my insurance wasn't accepted here. Waste of my time for being sick a week.

Words truly can not express how much I was impressed by Nurse Practitioner Ally & the staff at…read moreMaxem. Ally went above & beyond assisting me with an over complicated issue. She reached out to her network to find a solution even after she was on the clock and kept me abreast the entire way. It's been a long time since I've had anyone to go to such lengths to help. You won't be let down by Maxen Health Urgent Care and the life saver Nurse Practitioner Ally!!

i, too, was impressed with Allie and Adrian. I was seen right away. Adrian took my vitals and then…read moreAllie came in to talk with me, setting me at ease with her calm demeanor. I am from out of town, here to help my sister-in-law and I get sick. Adrian ran tests for flu and covid. Positive, for Covid, but a mild case. I am not a Covid panic person, as I'm pretty healthy. Its just I was concerned about being around my relative. Allie told me exactly what to do, what precautions to take, reassuring me that I would recover well. I recommend this clinic without any reservations! The staff there is dedicated to serving the patient. Thank you, Allie and Adrian!

I go here for my family doctor. He's a nice dude and the facilities are clean and modern…read more This weekend I needed the Immediate Care portion of the clinic, so I came in at 2pm on Sunday. I was told that the wait time was 2 hours. 2 hours! They informed me that they only staff 2 doctors on the weekend. IMHO it's a bad practice to call yourself "Immediate Care" and run a 2 hour response time. I did not wait around even though I am in some pain. I can't sit there for 2 hours on the weekend with my wife and child. I'll return on Monday morning and give them another try (hopefully they have doctors employed by then). More review to come...

Long waits long waits long waits. Do NOT go in without an appointment. Especially if you are fastingread more