So my daughter brought my car in on Friday a 2019 Crosstrek she picked it up after having the oil changed and 10 minutes into her ride home the car overheated. It had never overheated before, she called left a message. Didn't hear back from anybody. She was able to get the car home and when we called the shop on Monday morning, they were very kind bring it in. We gave her a rental car. Everything is good. Now they call us today and tell us that there is $7500 in engine damage and that we're responsible for it all. That's disgusting. I would never purchase from this company again. There are three stars says it all. Beware of their friendliness upfront, cause they'll just screw you on the back end read more

Everyone I worked with at Schomp Subaru were amazing. They were friendly, patient, professional and explained everything in detail. I never at anytime felt pushed. I would highly recommend Schomp to family and friends. read more

I didn't end up purchasing a car, but I wanted to leave a review because the experience was still great. Federico was welcoming, knowledgeable, and never pushy. You can tell he genuinely cares about helping people rather than just making a sale. If you're looking for someone honest and easy to work with, I'd definitely recommend asking for him. read more

I visited Schomp Subaru with my mom to look at inventory. Federico assisted us and was very educational. Although we didn't purchase a vehicle because they didn't have what we were looking for, Federico was amazing read more

Steven and Elliot are amazing guys. They made everything work after some banking issues. This is my 2nd time buying from them in the last three years for a total of 4 cars! They really work for you. Can't recommend Shomp Subaru enough. 10/10 stars. read more

I had a wonderful experience purchasing a used vehicle at Schomp Subaru. From first contact to driving off the lot, I felt supported by honest representatives. Especially Noelle Bergan, who held my hand the entire way and provided concise explanation of the process and options to make me feel confident throughout the buying process. Noelle was warm, engaging, and I couldn't recommend working with her enough. If I ever need to buy another vehicle, Noelle and the team at Schomp will be the first place I go. read more

I recently purchased a 2026 Subaru Forrester from Schomp, and I loved the experience. Alison Butters was a fantastic saleswoman who bent over backwards to find me what I wanted. I originally came in with an idea that I wanted a Subaru Crosstrek Sport- but didn't fall in love and was about to go back to the drawing board (I'd gone through about 50+ vehicles shopping by that point) before she recommended the Forrester. Which I had originally skipped because of a prior bad experience with a much older model. She never pushed, always was kind (and even helped my 70-year-old mother get around, and that woman is a bear sometimes. Sorry mom.), and helped me across multiple appointments because of my work schedule. She was exceptionally knowledgeable about each vehicle in detail- I haven't had someone know the different engines between each model off the top of their head in a long time. She was able to talk to me about financing, leasing, and the trade-in options. Enriquo was another absolute doll- we were checked on multiple times and offered snacks. I'm very pleased with the experience, even a few days later, and I will be recommending it to friends. read more

Eduardo fue un exelente vendedor! Fue muy amable comprencible y me me sacó de muchas dudas que teníamos yo y mi esposo, les recomiendo a eduardo para toda la gente que no hablamos inglés muchas gracias Eduardo ! read more

Takeshi was very helpful and kind when the clutch went out on my WRX. Even though I didn't end up using the dealership to fix it, he was not pushy. I appreciated his positive attitude! read more

I was able to buy my extended warranty online with no hassles. A link was sent to me, I followed the instructions and all went smoothly. My paperwork and receipt were emailed to me and the next day everything was updated to my Subaru app. read more

Had an appointment set for 9am now 3pm getting a response back saying will try to get your car in soon sorry for being a little behind, after getting that response back it just has been pretty disappointing especially not even working on your car for 6 hours. read more

I went to Schomp Subaru to purchase a 2024 Subaru Crosstrek and this place didn't disappointed me. They are very helpful and quick. I am so glad I made business with this company. Everything was straight up to the point without making waste my precious time. read more

Schomp Subaru - Subaru 2024 Crosstrek - Car Dealers Near Me - Aurora, Colorado

I see poor ratings with Schomp's service department so let me preface this review by noting that my experience here is strictly on the new car purchase experience. I waited a month after purchase to assess my pre- and post-purchase experience so this is a fairly long review: BACKGROUND: A month ago I drove from Texas to Aurora, Colorado to purchase a Subaru Outback for my dad, the first Subaru for our family. Why did I buy a car so far away? My dad wanted a specific car and we were unhappy with local Subaru dealership experience and selection. To find dad's future car, I used the Subaru website, Edmunds.com, and the dealers' websites. I called each dealership to discuss availability, price, process, and transfer options. Some dealers were willing to price match but others didn't. Comparative information were entered on a spreadsheet to help us make an objective decision, all things considered. PRE-PURCHASE: Schomp Subaru emerged as one of the top contenders for their price and customer service. Their sales staff provided us with information and options rather than pushing a sale. The sales person, Irena Milasinovic, was very enthusiastic, knowledgeable, talkative, and personal. She gave us several choices with vehicles on their lot and discussed the most advantageous option in financing the purchase. The emailed price quotes lacked the typical dealership-associated fees and unnecessary add-ons, which to us were very surprising. In fact, at one point we were skeptical of how unreal this experience was, especially after we had put down the $500 deposit and bought one-way flight to Denver. Irena called to put our mind at ease by assuring what we saw is what we'll get. PURCHASE PROCESS: Schomp dealership was not far from Denver International Airport. Irena offered us a ride but we didn't want to bother her since our flight landed long before the dealership opens. The Uber ride must have lasted less than 30 minutes and cost $35. Upon arrival, Irena met us in the show room and steered us towards "our" awaiting Outback. She also gave our dog a bunch of gifts and treats, which sealed the deal for our little fur boy. After going over the features of the vehicles, Irena sent us on our test drive while she begun the paperwork. There were lots of papers to be signed but we sat in the same place and worked with the same person. Irena explained everything very well and was clearly knowledgeable about Subarus and car history in general. Before we drove out, we received a brief overview by a new vehicle delivery specialist to help new owners understand the Outback's features. Being a car nut myself and having previously research the vehicle extensively, we curtailed the education session and drove out with Irena waving goodbye. So is Schomp Subaru legit with its "One Price, One Person, One hour" promise? For the most part, yes. Our out-of-state transaction took much longer than an hour to complete. However, the sales person was honest and there were no surprises throughout the entire purchase process. The only surprise we felt was how pleasant this entire experience was and hoped that a dealership like Schomp would be closer to home. AFTER PURCHASE: I received follow up calls and text messages from the dealership to see if we had any question or needed help. When I complained about my dad's difficulty in using the infotainment system, Irena took videos and sent us instruction for creating and putting shortcuts onto the main screen. This one-touch navigation access was a game changer for my dad. I was also pleased that Irena remained just as enthusiastic, helpful, and personable as she was before the purchase process. SUMMARY: Would I buy from them again? Yes. Although Schomp is a good two days drive from my house, we had a very pleasant experience buying a car from them. The dealership's no-nonsense policy is unique in the dealership world and their salesperson, Irena, was a star in making us comfortable throughout the long-distance purchase process. read more

Schomp Subaru - Doodle, Subaru Outback, dog - Car Dealers Near Me - Aurora, Colorado

I had the absolute best experience purchasing my vehicle from Schomp Subaru, and it's all thanks to Curtis! From the moment I walked in, he provided incredible customer service. He went above and beyond to make sure I was comfortable the entire time -- constantly offering drinks and snacks and checking in to see if I needed anything else. What really stood out to me was his patience and professionalism. I had my 1-year-old with me, and let's just say she was full of energy -- even throwing toys at him at one point! But Curtis handled it all with a smile and so much kindness. He made what could have been a stressful experience smooth and enjoyable for me and my family. If you're planning on getting a Subaru, ask for Curtis. You won't regret it! If I could give him more than 5 stars I absolutely would! He's a top 100 out of 10! read more

Jonathan was incredibly knowledgeable, patient and helpful. Thank you for respecting the limited amount of time I had due to my husband being in the hospital on the ICU floor. Your diligence and accuracy is appreciated. Providing answers to all my questions regarding coverage on different areas of the car and explaining the mileage and month owned service to the coverage on the windshield was so helpful. Also the compassion you showed towards our family during this challenging time was appreciated. Lastly going back and getting our garage door opener out of our trade in was exceptional, we did not have time to leave, realize we had forgotten it and drive back. Thank you! read more

Great experience from start to finish! I would highly recommend Schomp Subaru. Transparent pricing, fantastic staff and customer service!

I arrived at the appointed time and was met by a friendly service advisor who explained that Subaru recommends a brake fluid drain and refill due to the fluid being hydrophobic and capable of absorbing atmospheric moisture. Denver being high desert and about as dry as anywhere habitable, it sounded odd but, as the factory recommended it, it was fine by me. Secondly, he said that the front and read differentials needed to be flushed and refilled. Again, if Subaru recommends it, who am I to argue. After all, I want this car to last a long time and following manufacturer's recommendations never shortened the life of a vehicle. The service advisor pulled the car up a few feet to make room for new customers coming in behind me and left the wheels slightly turned to check tread depth. We looked at the driver's side front tire where we both noted a plug, a plug that I had no knowledge of. These tires are the ones that came on the car when we bought it. Neither my wife or I had ever had a tire repair done on this car and nobody besides the two of us and whoever drove it at the dealership have ever driven this car. Where did this plug come from? Later in the day, I was advised that the other front tire also had a plug. Both front tires had been "repaired" with a plug and we have been driving the car for two years on several 3,000 mile road trips at high speeds. The only time this car had been out of our immediate control was when the dealership had it for two or three days to diagnose and repair a suspension noise. My best guess is that we either purchased the car with plugged tires or the tires were punctured and repaired when the car spent a couple of days at the dealership. That evening, we retrieved the car from the dealership, went home and looked up the Subaru Maintenance Schedule on the Subaru website. Nowhere does it mention a differential flush at 30,000 miles. All I know for sure at this point in time is that I was charged $250+ for a service that Subaru does not apparently require and am looking at $1,000+ for a new set of tires because somebody punctured two tires on this car and plugged them without notifying me. I have shared this review with Schomp a week before posting here and have not heard a peep from them. read more

great experience with Irena! she has been in the industry for a long time and knows the business and the ins and outs of the cars!

We bought our 2025 Forester Touring on 9/2/25 from Dani (and Alex), and the entire experience was our best ever in over four decades of new car ownership! The dealership's "one price" "no haggling" experience, zero dealer fees, a bonus $500 off, coupled with a competitive match to CarMax for our trade-in made for two happy consumers! We look forward to servicing our vehicle here, and enjoying many years of dependable driving. read more

Dani is the best! She was so helpful through the whole process of getting me a new car. My mom and I thoroughly enjoyed working with her.

I leased with Schomp Subaru for the last 9 years. It's definitely taken a nose dive into terrible customer service lately. Not surprised they have 2.9 rating. read more

Work was under a recall. Personnel was attentive and helpful. Work was successful. However communication was poor with the system. Salesmen pushed to sell their cars. They repeating try to contact me to look at new cars. Even when I said I was not interested they continued to contact me to look at my car for an evaluation and trade in. It was upsetting and obnoxious. What turned me off was aggressive style to sell a car. They need to look at building relationships with their customers. read more

The entire process could not have been better. Kudos to Alyson Butters for her tireless energy in completing the sale.

NOT TRUSTWORTHY!!! Went in for an oil change and among the urgent repair items they suggested was replacing my K&N air filter (which gets cleaned and not replaced) and "accidentally" wanting to charge almost double for a bulb replacement and also recommending the replacement of my left daytime running light (see picture attached of it working just fine). A coolant flush was recommended at 88,000 miles though the paperwork says every 137,000 miles. My spark plugs were recommended though they were done at my 60,000 mile tune up and the document recommends every 60,000 miles (again I only have 88,000 miles on the car). They had no history of my previous maintenance and did not ask before asking me to approve these items. Either they are idiots or trying to take advantage of me coming in as a single female. read more

Schomp Subaru - Both daytime running lights working - Car Dealers Near Me - Aurora, Colorado

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They want to repair things that don't need repairing. Long list of unnecessary maintenance and charges way too much

Service department is fantastic. Very communicative & upfront with costs & expected time frame.

Just something to keep in mind... In April 2019 I purchased an extended warranty from Schomp Subaru on S. Havana St. Denver. The warranty was never submitted but instead it was voided in May of 2019. I never received any notification from the dealership and no check was issued for the voided warranty, 6 years passed before I found out when having my car serviced. Had the contract gone full term with no claim Schomp Subaru in Denver Colorado would have made 3k in addition to the sale. As it is, they charged me 3k for a 10 yr warranty, voided the contract then 6 years later they called it "an error", paid the 3rd party a prorated sum for the 4 remaining years then pocketed $1800.00 in profit! BUYER  BEWARE! read more

Went in for a routine oil change and they spilled oil in my engine and it's smoking on the way home. It's hard to breathe and my sinuses are clogged and my throat is sore. Very likely you will be hearing my attorney and my doctor. How could you screw up an oil change this badly? read more

Bought a used 2017 Forester in August 2024. By January 2025 I had to replace the battery. In April 2025 (8 months after purchase) my car broke down. Took it to a different Subaru dealership for repairs and they said it needed an entire engine replacement among other issues totaling $29,000.00 in repairs. I bought the car for $21,000.00 with full good service history. I did not have a warranty, but when I called them to see if they would be willing to give me a better deal on a trade in because it only lasted 8 months they said no. read more

Just got work done on my Subaru today. Once again, everything was perfect. The service person her name is Caroline. She was super nice and help me last time I was in I bought the car here and I'll bring it here for all the services.!! No regrets!!! Very nice folks read more

Schomp Subaru - Car Dealers Near Me - Aurora, Colorado

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In what seems like a life time of car buying. Schomp provided me with the best buying experience of my life. If you need a Suburu, this is the only place you should visit. read more

Schomp Subaru - Car Dealers Near Me - Aurora, Colorado

Time for an oil change. Prompt, courteous and professional. Schomp Subaru is my go to for service and maintenance. Located in Aurora-on Havana street. Normally I make an appointment but they have an Express Service that gets me in and out in about an hour. Even at the most busy times like Monday morning. The new Subaru's look stellar and of course reliable. Pop on in...... read more

Schomp Subaru - 2020 Forester. So coool! - Car Dealers Near Me - Aurora, Colorado

The service depart experience at Schomp Subaru is the best from any dealership I have dealt with in the past.  This is my first Subaru, and will not be my last. From the time you drop off the car at Schomp, to the time of pick up, the team delivers a quality customer experience. Michael C. and his crew do a wonderful job of explaining any repairs and staying in touch with you throughout the process.  During my last oil change, the check engine light came on as I was driving to the dealership (thankfully it happened before and not after). My CrossTrek is a 1.5 years old and I became concerned for a few reasons, I needed to be in Colorado Springs for work and would not be able to return for a few days and this car is a 1.5 years old!  At first there were no loaner cars, but Michael found one and did not hesitate when I told I would not be able to get it back to him for a few days. Thankfully, my car's issue was minor and the repairs were covered by the warranty.  The other time the service team came to the rescue was when my clumsy husband dropped his wedding ring between the front seat and center console of the vehicle. We searched and searched but were unable to find it. Months later when we dropped off the vehicle for its oil change, we told the service tech (sorry I forgot his name) about the dilemma. He said they would do their best to find it but if they had to remove the seat it would cost $1200. Somehow, they were able to figure a way to get the ring back and do it for free.   Honestly, when it comes to service -- Schomp delivers and their associates do care about quality customer care. read more

Review for maintenance only - Made an appointment on Monday using their automated system. I arrive at the scheduled time on the correct day, only to be told the system did not save my appointment. Now I've wasted an hour of my day and have to scramble to find someone else before my upcoming road trip. This is the direct result of cheap corporations not wanting to pay customer service employees. read more

They keep deleting my Google review because they don't want the poor rating. Avoid this place at all costs. Appointment times mean nothing. Terrible customer service. Extremely overpriced. Take your money, time, and vehicle elsewhere. they tried to pressure me to give a good review with the verbal survey they give at the end of service, but I wasn't pleased with the service and they wouldn't take no for an answer. read more

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Took car in for oil change. They sent paperwork it's 89$. After work and inspection the recommended 25$ rear windshield wiper replacement. Selected the wiper replacement and denied other services the recommended. Final bill came to 202$. Luckily my wife and I caught this and they said they would fix it. They also said on paperwork they sent I needed new daytime running bulbs but on video inspection the technician said all lights were working. Advisor apologized for that to and said they would replace bulbs for free. Yes they took care of "mistake" and supposedly put new bulbs in but had we not caught it we would have been over charged 70$. How many people are being over charged here? We will not be back. Will be going to different Subaru place going forward read more

I didn't think dealer still 'worked' perspective buyers over 1970's style anymore. WRONG. Their ONLY goal is to move THEIR cars off THEIR lots. Please do not EVER loose sight of this because they don't. This will explain every delay, every excuse, every 'roadblock', every change they 'have' to make to your specifications. There could be 30 perfect matches to the car you want out there but if securing that vehicle for you does not (1) result in a vehicle on their lot leaving their lot (2) under the financial conditions they will agree to, there will be no end to the excuses, the lies, the apologies, or the promises they will make to you. Yet, no car for you. The BIGGEST mistake you can ever make is assuming that a car dealership's primary allegiance, primary interest, primary decision making strategies have anything to do with you. read more

Purchased my 2020 Subaru Outback from Schomp with service plan. I was greeted and directed to the quick lane for my18k service. Michael C was my service manager. He was great, relatable, easy to talk with and knew answers to all questions. He gave a great recap of my service and what my next service would look like. Coffee in the waiting area is excellent! I had 3 vanilla cappuccinos. read more

Schomp Subaru - Awesome Coffee in customer waiting area! - Car Dealers Near Me - Aurora, Colorado

Bought my car here and everything was great. About two years ago I bought it works great people were kind. I did a wire transfer from another state and everything went smooth. This place is 5 stars for its staff and products. One star rating because every time I come in here they have CNN/ MSDNC blasting on the TV. I don't think I will continue business here because of it. Put on animal planet or something half of us don't need to hear the blatant racist lies they preach. Change the channel half of America hates this. Alienating half of your customers is a horrible business model. I'd give this biz one more shot but if I come in here and it's the same story again I'll take my money elsewhere. A place that actually loves America. read more

Schomp Subaru - Car I bought - Car Dealers Near Me - Aurora, Colorado

My 90-year-old dad's Subaru had a recall notice and I wanted to take care of it for him while visiting him. Because of the covid 19 situation I was reluctant to go to the dealership and take an Uber home. Yes, they offer free Uber back home while they fix your car and an Uber to pick your car up when it's ready. It's free within an eight-mile radius. I wanted to minimize exposure so they actually came and picked the car up where my dad lives and dropped it off, free of charge! Both the pickup and dropoff drivers followed social distancing rules and wore masks and gloves. They were awesome and communicated very well both about the pickup and drop off time. It gets even better. They brought my dad's car back sparkling clean..complimentary car wash! Yes!! Shout out to Angela who orchestrated the whole thing. She was terrific. She made sure everything ran smoothly and kept me well informed during the entire process. These are tough times and I'm very grateful to Schomp Subaru for looking out for their customers. Wonderfully fantastic, thoughtful, and professional customer service. read more