Women's and men's bathrooms both very clean…read more Stalls well-stocked with 4 tissue rolls attached in each stall. Also have toilet covers. Water fixture is one where you push down and it times out after x seconds. Like any of those in any location, the water never runs long enough for you to do a thorough lather and then wash off your hands. So you have to touch it again to finish hand washing which I don't like. So then, I use my elbow or sanitizer after. Blow dryer instead of hand towels. Easy to get into rest stop and out. If they had drink vending machines like most do, it wasn't obvious but I didn't go around the back or sides to see. A very small amount of grass. Enough for your dog or small child to run around and get energy out. Feels safe during day. Can't remember lighting outside at night, but remember being glad my husband was there.

Missing from Apple Maps but available on Google Maps. Small but accessible from South and North 395.read more

Clean. Efficient. Grateful for this midpoint stop on our…read moredrive from Seattle to Spokane

Stopped here on a long drive through eastern Washington and it turned out to be one of the better…read moreLove's I've been to. As soon as you walk inside stuff welcomes you with "hello welcome to loves". The place is easy to get in and out of right off I-90, which makes it convenient if you're just looking for a quick stop. The bathrooms were surprisingly clean. The store itself was stocked with the usual road-trip snacks, drinks, and travel gear. They've also got showers and a dog park, which is a nice touch if you're on the road with pets. There's a Carl's Jr. inside for when you want something more filling than gas-station food. Service was decent a couple staff were really friendly, others just kind of going through the motions, but nothing bad. I noticed was the wait times over at the truck care center. As usually, not truckstop fault that people want to take their breaks at the pump If you're rolling in with a rig and need repairs, you might be sitting for a while. For regular travelers though, fuel and quick food are smooth and easy. Overall, solid stop clean, convenient, and plenty of parking. Not perfect, but I'd definitely pull in here again when passing through Ritzville.

DYLAN is one of the most customer oriented employees here. He has gone out of his way on several…read moreoccasions to help me to find things or with issues on the diesel side. Keep up the good work! Just one more thing its not only Dylan that gives good customer service here but it seems he stands out when I am there.

I was having a blood sugar incident and the employee made sure I was doing good. I appreciated the…read moreemployees concern. I just wanted to say thank you.

Rude employee gruffly told us "you can't park here" as we stopped with our boat waiting for the air…read moreto pump up a tire. We didn't even leave the vehicle. I said "yes, we will move" and he continued to gruffly tell us "you can't be here". There was plenty of room to wait for the air but we left.

Update, a couple years later, this motel is still a great value. I love it that I can park my car…read moreso close to my room. Some rooms face the lake. :-)

If I could give this place 0.... I'm accepting the 1 star just because you have a great view of the…read morelake. Here goes. So. This. Place. You walk into your room and bam... that smell. It's like a mixture of dank and mushrooms. After placing a cup on the nightstand.. my hands brushed over sprinkles of sugar that had been left on the nightstand by the previous guest. Also left behind was a handful of trash. The BBQ they mention? Don't. Just don't. I know a motel isn't going to be the Ritz... but... no.

Looking for a general contractor? Look elsewhere! This company lacks communication skills,…read moreintegrity, and honesty. Our builder died during the process, the widow knew and requested this companies assistance. Here is a brief summary. We were told after installation of electrical we had gone over the bid, we were over $2,000+. Even though our contract stated that we had to sign off for overages before the work was done. They chose to take it out of the savings we made on our HVAC system. They never responded to text or emails about bids for plumbing fixtures or tile. They verbally told us we were in budget. Then when we requested refund for money spent out of pocket for items in the bid they never responded. Nor did they refund. They refused to show us proof of receipts of where our money was spent on overages. We are out thousands. A week before the home was to be finished they stopped all communication. They did not even let us know the widow was in charge. The home was done over a month past the time they said it would be done. We had to find temporary housing. As for the rest of the business, we do not trust this company. We will never recommend or return to this place of business.

Highlighting the efforts of those standing in to support the ease of life. Laura housekeeping made…read moremy stay phenomenal. Jennifer and Jessica on front desk staff went above and beyond checking us in and very knowledgeable of surroundings and attractions. Pay special. Indy's to the "ands keepers and utility workers perfecting the outside unit... stop in for a spell. Support local. Tip well. Exchange a king word thanking your hosts for their efforts in your lives.... God bless Thank you stewards for blessing us... In the words of Shane from brother to sister beyond

I've stayed at the BW down the road by the lake and wasn't happy there so we tried SureStay this…read moretime. I'm glad we did. Our room was clean and comfortable and the bed was very comfortable. The bathroom was clean and the room was quiet. We stayed on the first floor behind the pool and never heard a sound from upstairs or people in the hallway or next door. The breakfast the next morning was complete and more food for breakfast than I've eaten for a long, long time. Well, let's see, what did I consume on that 7am food extravaganza: Delicious scrambled eggs, yummy bacon, perfect breakfast sausage and a wonderous strawberry waffle with whip cream. At that point I was sure I was either going to explode or have to roll out of the breakfast room. The coffee was very good, I think they had 4 or 6 different kinds, but I never saw decaf. Bad for the folks with heart conditions that! The clerk at the counter when we checked in was very kind and gracious and gave me great directions to Dairy Queen. Yummy vanilla cone time! So we'll be back.

Great very professional and friendly staff. The room was also very clean. Enjoyed my visit and…read morewould come again.

Great experience!…read more The room was clean, well appointed and comfortable -- nothing fancy, but everything you need... fridge & microwave, comfortable beds & pillows, USB plug-ins for our phones, perfect air conditioning, extra blankets in the closet, functioning ice maker just a few doors down. The rate was reasonable considering the season. The place was fully booked & we soon learned why. The decor of the place is homey--almost gives you the feeling that you walked into someone's home. The staff is very personable and professional, but friendly in a way that made you feel truly welcome. And then, there's the breakfast!! I have no idea exactly how they managed such a spread on an average Wednesday morning. I only saw one staff member I took to be the kitchen staff yet she appeared to have everything under control. I hesitate to list it all lest I forget something, but just to give you a general idea... fruit juices, fresh fruit, varieties of yogurt, cereals, several choices of bread & bagels, biscuits, gravy, eggs, potatoes, sausage (patties & links), ham, and screaming hot waffle irons all set up to cook your own hot waffles! If I need a room when coming through this area again, you can be sure this will be my choice!!!

Outstanding new hotel that has changed brands to a Holiday Inn Express & Suites. Conveniently…read morelocated off I-90 and within 10 minute drive to the Gorge outdoor ampitheater and concert event center. Modern hotel with all the new amenities and hot breakfast bar you can expect from a IHG brand Holiday Inn Express. Owner and staff are friendly and will make you feel welcome during your stay.

Stayed here while passing by through George. Great hotel that is modern and very clean. Employees…read morewere very friendly. Highly recommend.