Like many others have said, if there was a ZERO star option, I would've selected that. HORRIBLE place. This is the kind of used car lot that gives used car lots a bad rap. My Yukon XL was needing repairs pretty regularly so after the last repair my husband and I decided it was time to get something else. Being as we were on a budget, we needed something used (but obviously reliable) and it needed to be a vehicle capable of towing a trailer, which my Yukon XL could do. It should be mentioned as well that this vehicle we were purchasing would be my daily driver (FT working mom, husband works nights, the chauffeuring is on me). We liked a 2011 Dodge Ram 2500 and it was within our budget. There were DEFINITELY cosmetic flaws, one of the salesmen REPEATEDLY reminded us that we were at a USED car lot so nothing will be flawless. We absolutely understood that and stated several times that RELIABILITY and LONGEVITY were what we were after. Well, we test drove it (not a long test drive) and it drove well. No check engine light, husband checked it over the best he could in a parking lot. We were reassured that it ran great, that their mechanic always inspects their vehicles, and when we asked if there were any check engine lights or codes when the vehicle was brought in they said NO. The windshield had a crack in it all the way across, and we were told they could replace it but we'd have to bring it back next week (we live in GP) so we decided to just replace that ourselves. We gave these guys $13,000 in cash (well, check, but didn't finance) and off we went. TWO days later came the check engine light. It was driving REALLY wonky, and I also could feel that there was a cylinder that most likely wasn't getting any power. I called and spoke to one of the gentlemen (not Brian, the other guy) and he basically said, "Well what do you want me to do about it?" He reminded us of the AS IS policy we signed. Yes, we were aware that it was an AS IS vehicle... however, it was EVIDENT that this truck had major issues when they got it at auction or wherever they picked this thing up. They UNDOUBTEDLY either cleared the codes or the person who brought it in did, probably put the BARE minimum into "band-aiding" the truck so it would get us around a couple of days, and basically told us to eff off. I explained that it was my daily driver, I have kids and a FT job, and also don't have any money for repairs since we just gave our savings to THEM. He said he'd pass my number to someone up the chain of command. WE NEVER GOT A CALL BACK. Well, we tore the engine apart, and here's what we found: the truck was ran when overheated resulting in the heads warping. Valve stems were burnt, valve seats and seals falling out. Warped exhaust manifolds and a damaged cam shaft. For those of you who know engine basics you know that all this means the TOP HALF of the engine was absolutely trashed. Took the heads to a machine shop and that cost $1,000. We ordered the parts which are at $600 and counting. All of these costs incurred so far does NOT include actual labor (except the heads going to the machine shop). MY TRUCK IS STILL IN PIECES. AVOID THIS PLACE AT ALL COSTS! We don't want anyone (especially hard-working, good folks on a budget) to be up the creek without a paddle. Or, in this case, up the creek without a FLOTATION DEVICE. read more