Ashley was amazing and right on with instructions on the cut I wanted for my Mini Schnauzer! The…read moretime was great too, nice team!

I've been taking my dog here for almost the entire year of 2024. On Thursday, I dropped my dog off…read moreat 9 AM exactly. I received a call at 4:52 pm that my dog was ready. My husband left our home and clovis and arrived at 5:30 pm. He was "reminded" by Julie that they closed at 5. I'm not sure how we were expected to pick him up in 8 minutes during rush hour. My husband felt terrible and tipped 30%. He brought our dog Ani home and honestly? He didn't look groomed at all. We paid 107$. I'm so disappointed and will be seeking a refund. I have family members that bring their dog here, and we will not be returning. edit as of 11/09/2024 I was in contact with the owner, Marilyn, this morning. Over the phone she was great, cooperative, and understanding. She offered for me to come pick up cash from the business. I drove over about an hour later, and Miss Marilyn absolutely did a 180. She chastised me for "not specifying" that I wanted my dogs neck trimmed. She told me she fired her employee and she left in tears (not my issue - but she made it out to be). She let me know that "blasting her business on yelp" affects her family. I think what really affects her family is her gaslighting attitude. If you don't want your business reviewed on yelp, dont have a business page, and don't offer subpar services. I feel terrible for the employee caught in the crossfire but thankful she no longer has to work under such and unkind and unprofessional woman. Be aware, if you do not praise her services you will be attacked publicly.

Our dog needed a cut bad cus his hair was growing out like crazy. He's never gotten groomed before…read moreso we didn't know how he would react. Found this place on Yelp and this was our second choice since our first choice did not answer their phone. We made a quick appt over the phone and it was smooth sailing. We ran a little bit late and tried to call while on the way but they were not picking up. We finally got to them literally a light away from there and they said they couldn't hear the phone cus of the dryers. We finally got there and we dropped him off. They said to come back within 2-3 hrs which was fine with us cus then he should be done right after our son gets out of school. They never called or texted till way later. I assume they had a lot of clients. Went back and got him all cleaned up. No special haircut or anything cus from what they said, our fluffy frenchie should not be cut like shaved off a lot cus they said his hair might not grow back a lot. So he got a good trim under his butt, behind his legs and the part that looks like a lions mane. They cut his nails but said it was hard cus he wouldn't really stay still. They cleaned his ears. They couldn't brush his teeth cus he was moving too much they said. So the lady told us to try to train him on that?.. the regular trim came wit cleaning ears and cutting nails so it was I think $80 or $85. I think it would've been $10 more for teeth brushing.. they added a lil bandana as well to his neck. So cute. The dude we talked to when dropping him off was koo but the lady after picking him up was a lil stiff and sounded frustrated.. the place is kinda expensive compared to our first choice that offered $60-$65 for the same thing. The place walking in had shelves that was all empty. Not sure why..

8:15am set up appointment for Monday morning 8 am staff is not here…read moreVery disappointed have other things to do on my day off

I've been coming to this do-it-yourself dog wash for about five years now, and it's been such a…read moreconvenient and reliable option for bathing my dog. It's especially helpful if you live in a small apartment or don't want to deal with fur clogging your sink or tub at home. The tubs have latches to help keep your dog secure, which definitely helps if your pup isn't the most well-behaved during bath time (like mine). The facility provides soap, towels, and dryers, which is great, although I like that I can bring my own products since my dog has itchy skin. The staff has always been sweet and helpful, which makes the experience even better. They're welcoming, attentive, and happy to assist if you need anything. The stations make it easy to rinse and wash your dog without making a huge mess, and the whole process is much simpler than trying to do it at home. Even when my dog gets impatient by the rinse-and-dry stage, it's still far less stressful than bathing her in my apartment. After five years of coming here, it's still my go-to spot. I'd definitely recommend it to other dog owners looking for an easy, clean, and practical bathing solution.

Love, love, love this place. I have a larger size puppy who is an extreme escape artist when I try…read moreand wash her at home. It is so great to have somewhere that is warm and inviting for both myself and my puppy. Everyone that works there that I've come in contact with was super nice and professional and very, very helpful and great with dogs. The store was clean and I love that they had pet supplies and great treats for the babies. Every time I get the chance, I tell everyone they should totally try and go watch their dogs here instead of trying to do the doggy wrestle in their tub or in their backyard. If you have not been, it's worth the trip. I love the fact that it's one price and I get to use all of their equipment and shampoo and conditioners. The raised beds with the steps for the dogs to use are wonderful. I went to another place to use their dog wash and they did not have steps so I had to lift up this 30 pound puppy wiggling trying to get her in the tub. The steps, the raised tubs are so great on your back .

This is the second time my dog and they are fantastic. I have a pug and a Bernese mountain dog. I…read morewill be using them again.

The young lady was super friendly and gentle with my dog and she left him smelling great and with…read moresuch a cute trim !!

I cannot recommend Genesis enough! From the moment we walked in, Genesis was friendly,…read moreprofessional, and truly cared about my pet's comfort and well-being. she took the time to listen to exactly how I wanted the groom done and exceeded my expectations. My dog came home looking amazing--clean, perfectly groomed, and happy. It's clear they treat every pet with patience, kindness, and love. The shop was clean, organized, and welcoming, which gave me peace of mind knowing my pet was in great hands. If you're looking for a groomer who genuinely cares about animals and provides top-quality service, this is the place to go. We'll definitely be returning and highly recommend them to anyone looking for exceptional pet grooming services!

I recently took my pooch to get a fresh cut. Our groomer was…read moreLaura who was absolutely pleasant. I left feeling like Kevin was in great hands. When I got back to pick him up he was in a great mood and super exhausted and he needed a good nap. My family is so happy with his haircut, his nail trim is great and he just looks sooo cute. Everybody that we spoke to was nice and friendly. We will be back in a few months. Thank you, Laura!

Took our two Husky's for shots and annual check up Love that…read moreVet. He so kind and Lives all animals

Our family has been with Dr Gary for more than 25 years and I can't say enough good about his…read moreoffice. He is honest and relatable. We love this office!

We've been taking our cats here for over 10 years. We use them for regular veterinary care and…read morealso for boarding when needed. While this place isn't cheap--I suspect very few vets are what we'd call "affordable," I've always appreciated how loving all staff are towards any pet we've brought in--whether they were easy to handle or a bit spicy. I appreciate that price estimates are offered on a scale of "low" and "high" estimates-accounting for different contingencies that might change how much any treatment or procedure might cost. I also appreciate that they offer different forms of pet insurance. This is not something I've looked into, but I am considering it. I can't speak to the dog side of things, but I'm grateful to find a place that doesn't return traumatized cats to me. While they will take a pet back without you for a quick vaccination or procedure, they almost always allow you to be present with your pet if you prefer that. As for specific staff, there isn't anyone that we request or would recommend....because everyone that we've worked with has shown this same level of kindness and compassion. During our time with this location, we have lost a few of our fur babies, including one to an aggressive form of cancer. While this broke our hearts, as we consider pets to be family, I am grateful for the staff who made our pet comfortable and gave us the space and time to say goodbye and to be with our pet until they crossed the rainbow bridge. The only negative that I have for this vet is that they are not open on the weekends or evenings, which means that I need to take time off work in order to schedule an appointment for my pets. This has on occasion resulted in a delay in their routine care, especially when work is busy and I can't get away during normal business hours. I understand that keeping the office staffed and opened extended hours is a business decision and has costs that may not justify such a change, but it sure would make this clinic more accessible for their customers.

Dr Smith and Nurse Amy were pleasant. The front desk person was unpleasant. Arriving the computer…read moreand or person on the phone was more important. Checking out: someone else came to help. It wasn't busy. I walked out of an office ready to pay. Stood where I thought would get service. Left side serviced/checked out two customers before the guy in front of me stopped doing computer work to check me out.

Great visit. Got shots and exam. This vet is so nice and compassionate. Always hands on. Makes your…read moreanimals fell safe and in good hands

Dr G is always great and we have enjoyed all of our experiences there with our pets…read more Recommend them!!