Very knowledgable and friendly service. Honest and will explain to you in detail the problem and…read morethe solution. Keeps you informed of the status at all times. I recommend them highly.

Highly recommend Greystone Tire and Auto. Have used them for years. Car battery was at the end of…read moreit's life. Appointment was made quickly and replacement installed. Very helpful manager. The company also gives a discount for Costco members. That's a nice perk. Call them.

as a woman, it is hard to feel like you can trust the people who are taking care of your car,…read moreespecially when you don't know that much about cars. However, since the first time that I came to Franklin automotive, not only was I well taken care of, but I was given trustworthy and reliable information. Today was the third time that they have taken care of my car in the past three years, and the service was incredible! I had planned to wait at a coffee shop nearby, and they offered to drive me there so that I could wait comfortably for my car service to be done. When it was over, they called me and sent someone to pick me up, every person who I have interacted with at Franklin automotive is not only kind but also very good at their job. So grateful for this auto repair shop!

Just bought a 2017 vw tiguan and needed an inspection to see what i needed done for the car. The…read moreonly thing pressing was a serpentine belt. Several days later my car wouldn't start and my engine light came on. It turned out to be a key fob battery. When i fi ll up on gas in an area that was potentislly unsafe i had gased up leaving my car running apparently this is whst caused my engine light to come on not to mention a fire hazard. Apparently, static electricity can cause and explosion. In my defense, i am an 80 year old widow living on a pension. In the 40's and 50's not only were there no cell phones, there were no computers. You can see how vulnerable i am. Nic and Brody have listened patiently and provided all the info i needed. Infact i was given a list of all repairs that were needed and the corresponding price. These were divided into those i needed right now, those that coul wait a momth,, and those that could wait longer. They both approached me with respect and kindness which has prompted this review. This is background so you will understand my impression of this busiiness. First of all they were.johnny on the spot. I arrived and they promptly got my Tiguan(my baby) back after Nic and i discussed that she Was a used car and i love her and wanted to take care of her. I had just driven her from the car lot. I wanted to check her out from bumper to bumper. Not only did their mechanics check her out, they provided me wuth a listed in order of priority and cost of each. I was prepared to leave when Nic said to me that the serpentine belt was about to break. I thought Nic was going not going to let me leave wi th it in the condition it was in Nic sent one of his workers t7o go get the belt and put it on. Took an hour including picking up the belt. I got the feeling he was trying to inform me without scaring me. What did i know about serpentine belts.Not a thing! Everyone i encountered behaved that way. I have not felt that way since my husband passed. It was quite touching. Now i learned a new woŕd KeyFob. It has a CR 2032 battery. If the battery is dead so is your car. Lesson # 2. Now being 80 at night when i needed gas if i felt frightened, i would lea e the car running while i gassed up. Did you know that would cause the engine light to come on. Lesson #3. Or that you should never have the car running while gasing up because like static Lesson #4 electricity could cause the car to catch on fire or worse.

I stopped by this business as I passed it on a morning drive and decided to ask them if they could…read morehelp me with my mid 1980's Camaro sound system. They made it a point to understand what type of speaker upgrade I was looking for and they performed a sound check to identify what was required. I was concerned about taking the dash apart (factory speakers) because of the age of the vehicle. Once they recommended replacement speakers, I let them know that I could schedule an appointment for later to come in for the installation, but they were able to get the speakers and install them while I waited. They were very knowledgeable about the replacement process and the speakers sound great. This was something that I had wanted to do for a very long time and this shop made it happen quickly. I am very happy with the results and I will to use them for other services in the future.

The service was good. I still have some things to follow up on. It's just the owner is a bit…read morecondescending in his tone and makes you feel like you don't know what you're talking about. Someone close to me recommended this place and the quality of service is great.

I've used them for years and never had issues like the other person stated. Ever! They're very…read morehonest and trustworthy. I'd recommend them to anyone!

The men there are fair, honest and they know their work. What more could you ask for from your…read moremechanic? 5/5

I am so very disappointed…read more Brought my 2 year old Honda CR-V in because an 18 wheeler side-swiped me. The damage was only about $3,000, so not too terrible. We picked up the vehicle and yesterday noticed paint drips on the door.I will be taking it back, and I hope they stand by their work and fix this.

Recently took vehicle in for body work. Did the repairs quickly and a fair price. Would definitely…read morerecommend them for body work and repair.

Been here a couple times now. No appointments, so first come first serve which isn't bad if you are…read morejust dropping off. They are no BS. They will recommend but not pushy and tell you straight up if it's needed or not. I'll be going back for sure. Great service, quality and value.

Honest reliable courteous service quick I drive 40 miles to have my car serviced here. They are…read morevery reasonably priced.

Amazing place. The mechanics were not able to help me and were serious about letting me know my…read moreoptions. I would go back in a heartbeat.

Excellent service, friendly and helpful staff! They are an extremely professional and reliable…read morelocal option for having your hybrid worked on. With three Toyota hybrids in our family, there are our go-to option!

Great and trusted service, Billy will make sure your vehicle is taken care of! I've purchased…read moretires, had brakes serviced and oil changes many times. They are always a pleasure to deal with and very professional.

I normally do not do reviews and have not been asked to do a review, but I felt like I needed to…read more This business is nothing less than awesome! They are fair and honest and very professional. I highly recommend!