Reviewing as a total music novice family. We needed to rent a violin for my 5th grader for…read moreorchestra. We could not have been more helpful, patient and kind helping us set up a rental. Similarly, when we made the return at the end of the school year, the process was seamless! Highly recommend!

I have tried coming to the store twice now looking for help with clarinets. First time was about…read morerenting one and the second was inspecting one we had donated. Both times we had very bad experiences. The first experience made me feel dumb like as if I should know more the process of renting an instrument. The second experience, the gentleman helping me and explaining to me about fixing the instrument, answered the phone mid explaining, seemed to put the person on hold and then literally mid sentence stopped talking and answered the phine again and walked away. Even my child said he was rude. The second person who took over again made me feel dumb as if I should know everything about this instrument. I will not be going back to this store again

We bought our digital piano from Music Exchange. My wife visited on a weekday morning (easy to get…read morean appointment), and Armand was very helpful and patient (brought a rambunctious toddler). Very knowledgeable and played pieces on multiple pianos for comparisons. He didn't push any specific model; he was most interested in finding what suited our needs. Later when we ordered the piano from them, it was delivered 2 days later without any issue (the delivery team were professional piano movers, and assembled the piano in their truck before carefully bringing it into our home).

I popped in on a whim (I'd just dropped off my computer at Mobile Kangaroo across the street)…read morebecause, hey, music store! Ann was incredibly helpful. I had (at the time) a piano I was trying to sell, or even give away, because we're trying to get ready to move, and we couldn't justify hanging on to it any more. Despite the fact that I absolutely was not going to buy anything, she went out of her way to help me figure out how much our piano was worth, and gave me some suggestions on piano movers too.

Haven't written a 5-star review in quite a while, but Quicksilver absolutely deserves it…read more My high school alma mater from back in the day was having an alumni concert in dedication and homage to the band director there who plans to retire at the close of the school year in a few weeks. Given that I played under him back in high school and enjoyed my time in band, I knew I had to be there. So I took out my trusty ol' tenor saxophone that hadn't been played in ages. It didn't take too long for muscle memory to kick in and for me to remember how to read music and play the instrument itself. BUT I still had a problem. Whenever I'd blow into it, I'd hardly get any sound unless I blowed very hard. I figured that, after all these years, the pads inside were worn out. Back in high school, for any work needed on my sax, I'd go to World of Music in Cupertino and West Valley Music in Los Altos. WoM ended up closing, but WVM was still nearby. However, I found Quicksilver from a simple Yelp search and read almost all great reviews, so off I went. Facts: * They're located in a small building on Imperial Ave in Cupertino. The only available parking is street parking, but you shouldn't have too much trouble finding a place to park. * It's a bit dirty and cluttered inside, but don't let that dissuade you. The guy who runs the business knows what's he's doing. * They , from what I could tell, don't accept appointments. I believe they're pretty much walk-in only. * The owner, Robert, is really nice and will look at your instrument on the spot. In my case, he looked at my saxophone and determined right then and there what was needed, how much it would cost, and how long it would take to be ready to be picked up. He did warn me that he, admittedly, isn't the best at calling customers when their instruments are fixed so to call him instead. I left my sax there for roughly one week. After the week had passed, I called and Robert said it was ready to go. All in all, I paid $196.15 for replacing worn out pads and a few other things that needed, but it was well worth it. The sax sounded so much better, and I was able to partake in the concert. Overall, if you need your woodwind or brass instrument to be repaired, this is the place. Robert is a G. SUPPORT LOCAL AND/OR SMALL BUSINESSES. 5 stars all the way

Finding a good musical instrument repair shop is an art…read more Quicksilver Music came recommended and I was delighted at the outcome. Bob Zacher is an experienced technician. He quickly diagnosed the reason my clarinet wasn't sounding. Not only did he repair the problem- the same day! - but he replaced or reseated some of the pads and gave the instrument a thorough "tune-up"; such that the clarinet plays and feels like a new instrument. In fact I don't believe it's ever played like this up to this point. This all at what I would consider a very reasonable price. In fact it was slightly under the estimate given when I dropped it off. Bravo Bob!

One of the better prices for hourly rehearsal space in the Bay Area! Super clean, A/C and WIFI work…read moregreat, and all of the gear I've used there is tuned perfectly and in great condition! The owner is super friendly and very attentive so if you need anything he's right there to help. I will definitely be back soon!

Fearing the repercussions of drawing the ire of our neighbors, my band sought a place to practice…read moreand found Unitone on Craigslist. With the promise of convenient and easy-to-reserve practice studios, we gave it a shot. We had such a good time practicing in the well-equipped Room 5 that we've been back multiple times. We've made good use of the PA system and in-room kit, and I'm sure we've tested the limits of the room's sound dampening. We've been able to count on Unitone, and Siga has always been helpful, friendly, and accommodating when we've needed some extra time. Our lead guitarist also rates Siga's fretboard work as "absolutely buttery".

I wasn't able to come through with a transaction but Vision Guitars (and Bryan) really tried to…read morehelp me acquire a guitar. Maybe sometime in the future. But really courteous customer service and cool people. Thanks guys.

Parts heaven! Almost overwhelmed by how many guitar parts and accessories there are! I could spend…read moredays here just going over pick ups.

Forget the Guitar Center or Norman's Rare Guitars in Los Angeles…read more This is the place you need to go for your instrument purchase and repair needs! They gave me a much better deal then those overpriced places and shockingly better then Craigslist on a twin reverb in excellent new condition. I felt quite at home there and they were very very helpful . I mentioned the Doobie Brothers by chance and they jubilantly explained in deatail that their building was once a recording studio where the Doobies first started at. They had an amp the Doobies had used for pre-show warmup for sale and was labeled as such too! The shop is well organized and displayed, the inventory was drool worthy and I was given quite the tour, even into the inner sanctum, where the King's jewels were displayed. A most memorable visit and a steal of a deal! Highly recommended! I will return. And avoid the other places .

Pretty cool that my son & his dad earned a sticker because they said a specific word when they…read moreentered the store!

First of all, a little background: I am an older gentleman…read morewho has owned and enjoyed playing many different guitars for over 3 decades. I recently purchased a new Martin which required some adjustments to lower the action to accommodate my particular taste and style of playing. To say the least,Mr Reynolds did an excellent job and at a more than reasonable price. Thank you Mike!

Amazing care for the instrument. Goes the extra mile and their experience shows in the quality of…read morework. Can't recommend enough!!

As a professional violinist and violin teacher, I was very pleased to find this shop. The luthier…read moreis very skilled and made a big improvement in the sound of my ailing violin. New bridge, sound post and fingerboard needed attention. I was traveling from out of town and the shop accommodated my travel schedule with a very quick turnaround. When all was said and done, the invoice was for a very modest price. Highly recommend for service work. If you are in need of a fine student instrument, Scott Cao violins is a leader in providing high quality string instruments that will serve an aspiring string player well for many years to come. I would recommend this shop for students of all levels.

A few years ago, before I had ever gone to Scott Cao Violins, I was a little timid about trying out…read moretheir shop, because I was more familiar with the older, more established violin shops in the area: Kamimoto Strings (my longtime go-to), Stevens Violin Shop (are they even around any more?), and Patrick Heaney Violins (a little far for me; plus, their service in one encounter was really disappointing). At some point, I became dissatisfied with the service I received at Kamimoto Strings and so I decided to give Scott Cao Violins a try the next time I needed some work done on my cello. I have to say I was really pleasantly surprised with their service, in terms of quality, price, friendliness and turnaround time. Since then, I have been going to Scott Cao Violins pretty much exclusively. I love the convenience of the location and hours for my personal situation, and I haven't been disappointed once with their service. They always deliver what they promise, and I'm really glad I finally decided to give this lovely store a try. In fact, I even bought a cello bow from them recently. Can't recommend them enough.