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    Scratch Food Truck

    3.9 (8 reviews)
    InexpensiveSandwiches, Food Trucks

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    Wood + Paddle Eatery

    Wood + Paddle Eatery

    4.2
    (113 reviews)
    0.2 mi
    $$$

    While staying at the Royal Sonesta hotel for a conference, I dined at the Wood + Paddle Eatery two…read moretimes during my stay. Wood + Paddle is located inside of the Royal, it's their hotel restaurant. On my first night in Minneapolis, I'd arrived to the hotel for check-in around dinner time. Not sure where to go and tired from the flight, I headed down to the lobby and walked over. When I asked if I could get a table for 1, she asked me if I would be comfortable with eating at the bar. It was a Sunday night, so I think she wanted to reserve tables for parties of two or more. I was fine with it, but I noticed there were quite a few empty tables. A few days later, I had lunch with a colleague here. We got seated at a table, and the service was really good. Our waiter was attentive and made sure we kept our lunch within our time requirements so we could get back to the conference without issue. The food was really good. I tried to order or sample local or MN specialties during my trip. Below are the menu items that I tried: - Bison Burger with Fries - State Fair Cheese Curds (w/ house made, smoked ketchup) - Pork Chop (w/ a Norwegian inspired sauce) - Habanero Wings

    Food came out fairly quick after ordering, but it wasn't too busy during 5:30-6pm on a weekday…read more You can customize the fries and how well the patty is done. Bison burger patty had a charred taste. The garlic dry rub wings have a good salt and dryness to them. The flourless chocolate torte is a satisfying dessert. Rich, creamy, tangy, and indulgent. I feel like they are missing out on a happy hour menu.

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    Dining and bar
    Dining and bar
    Garlic wings
    Garlic wings
    Hibiscus Punch

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    Hibiscus Punch
    Potbelly

    Potbelly

    3.3
    (81 reviews)
    0.1 mi
    $

    I stopped in for breakfast. They offer 3 different breakfast sandwiches. I've been here dozens of…read moretimes for lunch but this was my first breakfast visit. I came at a weird time so it was pretty empty and quiet. But I can see it getting busy during lunch since it's located inside the IDS center. I had the bacon egg and cheese sandwich and it was pretty decent. The lunch sandwiches are definitely better.

    I just want to recap the horrible experience and customer service from this weakened, on basically…read more350.00 worth of orders. 1) Order places on Saturday for 11:15 delivery shows up at 10:45, so it sits on the table for a half hour until the 11:15 break when people can eat. 2) The person who ordered just a double cheese grilled cheese with no toppings took one bite and started chocking and could not breathe, if someone did not have an epi pen they probably would have died, because the sandwich was just loaded with chicken which they are deathly allergic to. 3) I tried to contact the store for over 24 hours and just kept getting the message my call call can not go through as dialed, I had 5 different people try from diofferent phones and locations and nobody could get ahold of anyone at the store. 4) I had no idea if my order for Sunday was even going to go through since I had no contact and did not know if there was an issue at the store, so I had all the trepidation and had to decide if I had to make an order with an alternate place to make sure people got their lunch on Sunday. 5) Someone from the store called Sunday morning, I thought to address my concerns, but all they called for was to add additional ones to the pile, they said everyone that ordered the potato soup is SOL, because we don't have it anymore. 6) When I told her about all the issues from the order from the day before and someone almost died, she said I'll tell my boss and have them call you back right away, nobody ever called me back and when I returned the call to the number she called me from, just got voice mail and I left a message someone needs to call me back on this as soon as possible, 9 hours later and still no call. 7) In a totally unbelievable addition to this fiasco the apple walnut salad the same person ordered who almost died the day before because of the chicken that was added to their grilled cheese had chicken in their apple walnut salad even though the order and the sticker on the bowl cover said no chicken. At least she saw the chicken this time and could throw it away before taking a bite, but she did not get to eat her lunch either day. So in summary, order delivers a half hour early, everything cold before anyone could eat, same person almost killed twice because they put chicken on two items she ordered that should never have chicken on them, not able to contact store for the entire weekend, when someone did call me, just added more issues to the pile and promised the manager would call as soon as possible to address concerns and nobody ever called and when I called that number back they did not answer and did not respond to my e-mail. I think it would be almost impossible for anyone to top this customer service fiasco and total lack of responsibility and even acknowledging a phone call back. I guess they are lucky that person did not die, because then it would not be me trying to contact them and they probably could not just brush it off and ignore me.

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    Potbelly
    Potbelly
    Potbelly

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    Scratch Food Truck - sandwiches - Updated July 2026

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