This place is awful. They did low grade work on my septic system. After they finished the job, the…read moredirt reclamation was not done properly. Everywhere you step you sink down like a foot. Then, the previous owner had some valves replaced, and when their service person pushed on some pvc pipes that weren't properly secured, he broke the system, which eroded my whole side yard, and sent water up against our foundation. I called to ask about them coming out to fix the problem. They scheduled an appointment to come out on Tuesday. The scheduler was not very friendly either. After waiting for an hour after the appointment, they called and said they weren't going to service our address. So they are refusing to honor their warranty, and they refuse to tell us why they won't take care of their work! What a joke this place is!!

Great service! Ethan came out the very next day and I felt he was very honest with the pricing;…read moreexplaining that we could spend ~$200 to replace the parts on a 20 year old toilet or spend $400 on a new one. He was fast, very knowledgeable, polite and most importantly, had fair and transparent pricing. I would highly recommend.

For those of you who are looking for excellent service with Heating and Air Conditioning, call…read moreRandy!! I received a prompt response from Randy which was quick to respond to my request and after 1 phone call, Randy said he could come out to the house the very next morning. Randy arrived exactly on time and he was so knowledgeable, respectful and kind, and I immediately felt comfortable talking to Randy. He was thorough and considerate to ensure my home stayed clean. After we discussed what needed to be done, Randy gave me a few quotes on a new air conditioner because he showed me how the motor on mine was about to die. He even added the coolant to see if that would work to buy time, but it was time for a new AC. We have been contemplating for a few months before the air conditioning went out to get a new heating furnace and I've been wanting to get a purifier and and blue light air cleaning system for clean air, and so I brought this up to Randy and he went over very reasonably prices on air conditioners, and heating units and I thought it was to good to be true!! But it was true!! Randy didn't upsale anything!! We were then scheduling a new air conditioner and a a brand new Heating furnace with an air purifier and air cleaner with Blue Light!! It was literally a breath of fresh air to have found Randy!! I scheduled install the very next day! I was expecting to pay for a service call for him coming out for today, and Randy said, "you don't owe me anything today"! I'll see you bright an early tomorrow morning ". Wow!! I knew I found the right company to work with!! That afternoon, I had a question, so I called Randy and he immediately answered his phone. I asked him if it was possible to maybe move the new air conditioner? Instead of telling me yes or no, he said he could come out after a job he was working on, and he took time out of his busy schedule to come back to the house that afternoon to look to see if the air conditioner be moved and my husband was home from work and he was able to talk to him and give him excellent feedback. Not only did he come back, I had a few questions earlier about the purification system, and Randy brought the blue light unit so I could see how it worked!! It was so cool!! When Randy left, both, me and my husband looked at each other and said, "Randy is awesome!! He showed us that he cared!! You don't find that these days!! We were really excited to have found Randy!! The next day, Randy arrived on-time, just like he said he would at 9:00 AM and he introduced us to his worker and team mate where 1 would be working in the basement and other outside. When we met Karla, I knew we were going to be in good hands because as soon as I seen Karla and Randy together, they were ready to go and so insync with each other and ready to start a full day of work. Karla and Randy were so professional and both their expertise was so impressive!! They both took control, and by 5:00 pm, I had a brand new Air conditioner and a brand new heating furnace with an air purification and blue lights in my duct work installed and working beautifully! I could literally smell clean air after trying the furnace and the air was so refreshingly brisk and clean!! I witnessed the best teamwork I have ever seen!! It was so cool watching a father and daughter work effortlessly together, where 1 worked the basement and the other worked the outside where both their expertise Tige together was outstanding and a job so well done!! I can't forget, both went out of their way!! While installing these units, my water heater was next to the furnace, and they noticed a part on my water heater that was rusted out, Randy stopped what he was doing, drove to the store and changed out that piece on my water heater and he didn't even charge me! He seen it and knew it needed fixed and he fixed it!! That showed me how much this company cares!! We had bought a new thermostat for the units at the store and without a question, and within minutes, Karla pulled out her electrical belt and tools and in minutes she had the thermostat hooked up to both units and working effortlessly with the thermostat. We are so impressed with both Randy and Karla!! After the thermostat was installed, it was like clockwork, received a text from Allison who works in the office asking how the work went and took care of the billing! It was awesome!! Everything went flawlessly and they were so attentive to our needs! I received a paid invoice with printed out Manuel's and warranties for all parts for the unit handed neatly to me and on top of the part and unit warranties, Randy gives us a additional 2-year warranty from his own labor and parts!! Wow!! Thank you Randy, Karla, and Allison!! You put your heart and soul into your work and it showed!! Randy called us the next day to ensure everything was working and if we needed anything, to just call the office!! THANK YOU!! We highly recommend Randy and his family owed business!

Randy was prompt in coming by to look at the issue, but never returned, or was not interested in…read morethe job.

Beware of this company they charged me double the price for a job.I had a part replaced on my air…read moreunit that cost 10-30 dollars.I was charged $650.My air went out on one of the hot days because live in a colonial style house it was extremely hot.I spoke with several other companys the job is under $300.Meanwhile I've tried to reach out to a manager several times and can't get a resoonse.

I had a horrible experience with Comfort Zone Healing and Cooling. Their customer service is awful…read moreand Denise is the rudest front person I've ever dealt with. She wanted payment upfront without telling what the problem was and doesn know how to treat customers. I wouldn't do business with this company and wouldn't recommend any of my friends or colleagues either after my interaction and lack of customer service with Denise.

We received multiple quotes from various companies to replace our old air conditioner. John and his…read moreteam were professional and thorough. All companies explained it was a more complicated job than usual due to some our home's dynamics, which we understood, but they spent more time than any other company measuring and investigating during the initial visit. This was crucial in setting a fantastic example of their customer service. John was great with his communication through e-mail, texts, and phone calls. The team completed the job a couple hours earlier than expected, which was a nice surprise. The guys were great with our two dogs and two children trying to watch the whole time, for which I was most grateful (and apologetic). We've had the new a/c for a few weeks with no issues and are very satisfied customers! They left without a trace - I'd definitely recommend them!

Excellent, reliable & reasonable! Great people to work with! Explained options thoroughly and…read moreanswered all my questions . I am delighted with my new furnace & a/c!

Terrible customer service. The job to install the HVAC wasn't completed on time, and the workmen…read moredamaged the hardwood floors by dragging their ladders across the floor. I attempted to get the issue corrected, or handled, and while in discussions with them about repairs to the floors, they sent the $400 remaining portion of the bill to collections. I attempted over the course of three weeks to call and talk to a manager or owner, however never was anyone available, nor was a simple phone call returned. Do not do business with them as they do not stand behind their bond nor correct their screw ups.

The only reason why I am even giving these guys a one is so I can leave this feedback. These people…read moreare the worst people ever. I would never ever have them come into my home and fix anything. If you expect them to come out and they decide they don't want to they will not call you. They have done this to me twice now. And when you call to confront them theyll just hang up on you. Both times have been on a Friday through DTE energy protection plan. Funny how both times was on a Friday and both times they didn't call. They do not know customer service at all. Would never recommend them to anybody I will let everybody Know exactly how they do business they don't know how to fix Anything right the 1st time. So just before warned people!

Greg was quick to respond and scheduled a startup and check service appointment within 24hrs. Easy…read moreto work with, friendly and very reasonably priced. Replaced two sprinkler heads, changed a valve and pipe fitting and ensured everything was in working condition. Highly recommend!

A top-notch job. Greg was very thorough and explained everything in detail. A big improvement…read moreover the sprinkler repair companies I've used.

VERY honest and knowledgeable! They scheduled us in two days…read morefor a non emergency. And didn't beat around the bush about the chances of the repair lasting on my old refrigerator.

Matt was amazing! He was able to arrive early, he was very informative and he fixed my AC during a…read more95 degree heatwave! Also, it cost less than I expected. Thanks so much!!!

This is our second time using Moreno, great pricing and fast service with wonderful people. Jus…read morerecently we had a small problem with our water heater ( which had nothing to do with Moreno) they came out first thing the following morning and got us up and running. Would HIGHLY recommend them for any of your needs.

From the owner: It doesn't seem like your thermostat is accurate. You have it set at 70 degrees, but it feels more…read morelike 80. Don't stress-the team at Moreno Mechanical is here to help. We're an HVAC contractor in Oxford, MI that you can trust. You can choose our services to get your HVAC system back to normal. Our team will always put your needs before our bottom line. Call 248-342-9571 to schedule services with our HVAC contractor today.