I pulled up and was worried that my 10 min rule wouldn't be correct due to the line being to the street. However, true to form we pulled up 11:36 and was through to the other side by 11:46!!! We love this location. The guys are always nice and the car looks great! read more

ScrubaDub Auto Wash Centers - fresh and clean on a great summer day - Car Wash Near Me - Boston, Massachusetts

It gets a 2 because sadly I've had worse. Went for a n express inside detail and wash, inside detailing was not open, said cancelled for the day. I paid for the top service and care barely looked clean when I came out. Containers of clothes were all mixed and overflowing so you had to search to try and find clean ones. Spray bottles were empty. Not worth it. I pay about $35 to have my car cleaned well and inside express detail in Allston. read more

I've been going to this ScrubADub for the past three years and each experience I have been outstanding and one of the best experience I ever had. Every visit the employees are welcoming, nice, respectful and well trained. Five stars across the board. My only wish is that the ScrubADub company would invest in renovating the building along with installing a vacuum station. read more

Decent monthly car wash prices. But double check what they actually do on the interior clean. The cleanliness doesn't depend on the price it depends on how busy it is. I have have had better $15 cleans on my door interior than on the $35. They will remove empty cans but not trash. Again the about of actual work done was more for the $15 in the past than the $35 I paid for today. read more

This is a case of where I wish Yelp would allow ratings in half point intervals because this should really be a 3.5. The employees have always been friendly, but I haven't always had the greatest luck with the actual car wash. I've been coming here for years, but on several occasions, the car didn't get completely clean and I've had to go through again (three times once). read more

Really great service. Loved everything about it except that it is not called ScrubaDab. 4 stars for not keeping up with the times.

I think my first mistake was coming here on a Saturday - the line of cars was all the way back to Boston Street. Since I had never been there before, I only hoped that i was in the right line because there were 2 lines. 15 min later I was at the front of line, ready to enter the wash. I had bought 6 washes with a Groupon, so i handed them one of the coupons and had no idea what i was getting in return. At the end of the tunnel of brushes beating and whipping my jeep, it was still dirty and soaking wet. (I'm used to the hand dry at Bubbles) The lot was was full of people drying their cars (I didn't get the memo to bring your own towels) or you could get in another massive line to wait to get your interior cleaned, for additional fee, of course. Luckily I was not far from home so I could get there before it dried and wipe it off. I thought to myself, I shouldn't expect much more, this is Dorchester after all. I decided to try the Scruba Dub in Brookline next to see if their residents hold their car wash to a higher level of quality... Read that review to find out. 2 things to remember: BYOT (Bring your own towel) If you want your car clean, wash it before you come read more

I feel strongly about my experiences here to care enough to write a negative review. In general, I tend to believe the best in people and places, often giving second and third chances. Unfortunately, I gave this place too many chances (5 washes). These are the specific reasons why I am choosing not be a returning customer: 1. Customer service: Consistently non-existent. I wouldn't have minded so much if the wash was worth it, but it's not. Of note, people that like to use coupons, they will find every reason not to use the one you hand them. My latest experience was discovering that my coupon wasn't used while my car was already rolling into the wash, so I walked back to inquire about it after the wash. I was told to come back the next day and use it (meaning that I would need to pay again)...Really....pay for a second wash just to use a coupon. I didn't know whether to laugh at how ridiculous the answer was or smack the guy for being so arrogant about it. I was also told that they can't make adjustments as it isn't possible. Not that I really care about saving $7...just ticked off about how it was handled 2. Quality of exterior service: Consistently poor; My car hasn't come out clean where I didn't have to rub off dirty spots (note, I'm not that picky and my car is never that dirty) 3. Quality of interior service: Same as above. It's too quick of a job to do a good job 4. Wait time: I agree, it's lengthy during the weekend secondary to the volume of the cars, but it's also secondary to their inefficiencies. In sum, for what you pay for a wash, I think one should at least come out with a clean car. read more

I used to love this car wash. It made my car look nice and shiny. All of this changed within the past year when they decided to try out a new dual conveyor system. One conveyor washes the car and the other conveyor is for the vehicle's interior services (armor all, vacuum, windows, tires, etc.). The line for the interior services gets long which means your car does not get towel dried on time. This causes the car to be spotty. The service is now rushed and with the new conveyor system came new extremely high prices. The employees at Scrub A Dub are great. The policy makers have huge issues. I have cut back on going here but the car washes are still slightly better than everywhere else. read more

I haven't been here in a couple of years but I needed a wash and wanted to kill some time. This place is expensive! I got the ultra wash-$23 and interior cleaning -$12. The places I go to in Brockton charge $21 for both services and give you an air freshener. I don't care I won't be back. Maybe I should get into the car wash business! read more

Went to the Dorchester location after my bf requested I go to this one. Was slightly shocked by the $23 price tag for the ultimate wash put my car was pretty gross from all the rain and leaves falling on my car the last few weeks that I thought the ultimate was the best option. Waited for about 15 min to get to the cashier. 2 gentlemen were working the register(one looked to be training) after going thru the car wash I was disappointed no one was at the end to dry the car. That's when I noticed my car hood, and roof were gross, still had several dirt marks and streaks from where the car was had passed but missed sections. The sides were ok but some dirt residue still present. The 2 previously mention employees were the only employees around. (Their we construction workers working on the interior side) Since there was no one to talk to there was no way for me to not get stuck in a wash line again. I knew my car was gross but if you need to upsale me in an additional option please let me know before letting me spend $23 on a service that's not going to work. Super disappointed of these services!! Update: after speaking with Mat and Bruno (managers) they were able to resolve the problem. The first day I was at the car wash there was a lot happening at the business and construction going on, on the street. After coming on a slightly quieter day I saw that there is an office door at the end of the wash that I completely missed on my first time here. The staff resolved my problem and because I was not 100% happy they made it right. While I am keeping my first review to show that sometimes places have a bad day they did an amazing job correcting the problem. I will definitely be returning to this location in the future read more

This location is average, gets the work done. Need to fix pot holes that they have here. I can only rate exterior wash since that was what I got"unlimited". Would have given 3.5 star. The line here some time is slow moving. The wait some time feel like it's not moving. I have waited on occasion 10-20 min for 3-4 car ahead, and 30 min for 7-10 car. The way the line move almost feel like they went on break. Cause it moves suddenly and fast once it does. read more

They are fast & don't pay attention to detail. I've left with water spots all over, car still semi wet. One time this past summer, they hit the parking brake & the car make the most awful sound. It was obviously a mistake but they could have care less. They said "nothing wrong, don't worry". Hmm, not great customer service at all. read more

Good place but be prepared to wait forever!! Very long lines!! And the dryer doesn't really dry your car.

Line here is a little crazy and the car isn't quite clean afterwards.. enough to get the basic wash but for the price not worth it. There's also no self service vacuums. They want you to pay (and wait in another line to get the interior done) not worth it. Alas, no real choices in terms of locations so I'll go here after a storm. read more

Very disappointed with this service! I called to ask if they could please just shampoo my back seats and the guy said that they have one price which is $119. I ask him if it's impossible and if they can accommodate just to shampoo back seats because I didn't need a detail. He hung up on me! Very unprofessional! read more

Great place and great service. Staff are so nice and professional. Except for the interior services, it needs some improvement. Overall, it's a great car wash, if you pay unlimited you can go as many times as you want and you can save tons of money. read more

I was not impressed with this location. What I didn't realize until after I had gone through the wash is that it is not 'touch less'. Meaning my moderately sized Subaru Forrester got smashed. Windshield wipers all in disarray, antenna also broken, lost the protective cap over the back wiper casing. This place is right across the street from my apt but I will not be back. They do have a few 'touch less' places outside of the city and since I already bought the Groupon I will be going there. read more

This place is terrible. My brand new Dodge charger has several new scratches on it after leaving this place! There are no workers there to dry your car off which I find unacceptable from a place whose business is cleaning cars!!!!!! They are very busy which means they have little time to listen to your needs without making you feel rushed and unimportant. Needless to say, I won't be back! No thanks! read more

Hands-down the worst car wash experience I've ever had. It's very confusing figuring out how to get in to the place. Very few of the workers there speak any English, so trying to communicate about the services is near impossible. I had a regular car wash and basic interior clean and they did not vacuum out the trunk, put the floor mats back or vacuum the backseat. It looks like they went in with a cloth and just threw the dirt around. Sorry guys - but for less money in Los Angeles my car always looked amazing. read more

Packed so dont come on weekend especially on nice days. But overall got great service. They didn't stall the car and the quick interior clean for $8.00 was great. read more

The wash is always consistent but really not any better than any other car wash. The location is really convenient from the SE expressway. Customer service is mediocre. read more

Been sitting waiting to get my interior cleaned for an hour. 4 cars ahead of me still. Are you kidding me....nobody has come to explain the delay. Just sitting here waiting for my EXPRESS interior cleaning. Never coming back to this dump. read more

I've been a member for quite some time I thought this place was really good I come to find out that my car goes through the car wash twice because it wasn't cleaned the first time the second time I go through it's still not clean I go talk to the manager let him know my frustration and all he does is give me my money back and say sorry not sorry let me try to get this right I am done with scrub a dub they get no stars zero I would like someone to contact me please read more

ScrubaDub Auto Wash Centers - Car Wash Near Me - Boston, Massachusetts

TERRIBLE LOCATION!!!! Getting my car washed here last May was a nightmare. The track malfunctioned and pushed my car over 6 feet back into the car behind me. My bumper was damaged but luckily the car I hit wasn't damaged. The car wash center claimed that the incident was my fault and has refused to respond to the MULTIPLE attempts by my car insurance company to get the car wash center to pay for my damages. After nearly a year of fighting I fear that I will end up covering the damage. DO NOT GO HERE unless you want your car to be damaged. I would have given zero stars but the review wouldn't let me post that read more

Dont go to Scrub a Dub in the hood! If you have to go to them, go to the ones in the white areas. No disrespect, no racism intended. Ive been going to Scrub a Dub for many many years and I always chose them becuause they were convenient, were brushless, and offer a warranty on their washes. I like how they re-wash your car if you're not completely satsfied, and give free Birthday washes to members which I am. As of lately I think S.A.D (scrub a dub) fell off in quality. I gave them a try after a long fall/winter break and Im pissed off and feel like I got taken for my money! First off they charged $17.50 for the "Works" car wash, okay no problem. The car in front of me is not moving because either the wash is malfunctioning or the employees started shutting down vital parts of the car wash because they want to go home early tonight either way closing time is another hour away?? While Im waiting to go thru, one kid takes a broomstick with a brush head on it and pre-washes a few spots on ONE SIDE of my car only while the other guy pre-treats just my front driver side wheel with a spray gun. Finally the kid at the register manually adjusts some kind of lever on the track then it gets moving again. I finally start going thru the wash. I notice maybe a few cups of water spraying on my car. Then some faint suds and the DRY washing wheels swirl my paint on both sides with nothing but dirty water and dirt/salt residue NO RINSE. I come out and immediately mention a refund. Professional customer service would refund and rewash or rewash and give a coupon for a free future wash. I was only offered to go thru again after I sign their clip board and give a reason why Im going thru another time. Pissed off I hesitate then decide to go thru again. I noticed all these neon signs that are supposed to light up and let me know when the under carriage is being done, then when simoniz is applied, Blue Coral, etc.. but NOTHING lit up ever. So I just paid $17.50 to have the dry salt swirled around on my paint and an express wash. R U kidding me!!??!! At that point I attempt to speak to a mgr as I dont like the way the kids at the drive thru register are running this multi million dollar corporation. The door is locked and lights are out in the inside store/office. At that point I just say F___ it! get in my car, and peel out leaving skid marks thinking how if I ran that company how many changes I would make. When you damage someones car or scam them out of their money, "YO, my fault yo" is not an acceptable response. I did take my complaint to the mgr the next day without "snitchin" on anyone, and he gave me the okay to get another wash and reset my 4 day clean car guarantee. When I finally got there I explained my issue to a different mgr and he at first gave me a hard time, then he just scribbled his name on the receipt and told me Im good. Now I can see why people dont support inner city businesses. They always think somebody is out to make a easy dollar off them, and if youre not trying to scam them, they are thinking of ways to get over on you. So in all I have driven thru that car wash 4 times in a week span, and my car is only 80% clean. There are still spots on it, and the wheels still have the same brake dust that was there the first time and wait.....heeeeell naaawww my oem lug nut cover/wheel cap is missing! Now Im so pissed off Im laughing to my self like a crazy person. No these mutha____s didnt..... All I wanted to do was pay for a good car wash. Is that too much to ask? I really liked S.A.D. before this even though most of the cars I have owned in the past went thru some kind of trauma there (rear wiper snatched off, body trim pieces being ripped off, scratched wheels, and more). I stuck it out thru all that, but as you get older you tend to not settle for just anything considering you work hard for your money and the economy is tough. In Natick, Woburn, or Shrewsbury Scrub a dub if this happened they would refund your money, and offer to do a complimentary interior clean with a rewash. Maybe throw in some coupons. This is where I feel customer service in the hood is lacking. If you know your people need a job, Im all for providing a job to keep another person off the street, but dammit somebody teach that whole place customer service. Next time I'll just go to Autozone and spend $20 there and get car care products that will last me thru the summer and do the car washing by hand. read more

After I wrote corporate and stated my issues, within a few hours, I received an email from the president, Danny. The email was very sincere. He informed me that he would investigate and get back to me and today he kept his word. WOW. I am so impressed that someone else believes in what is considered an "old fashioned" way of doing business. I wish he ran a few corporate companies that I have worked for including my current one. I appreciate the gift card very much and will use it. I appreciate more your thorough investigation into this matter and making some changes. On a personal note, If I ever see a job posted within your company that fits my background, I'll be applying. read more

Thank you to Scrubadub for making my white Audi Q5 look amazing again. My car sustained copper/rust stains from a leaking garage pipe but Bruno and Linares buffed it out completely. Thought I would need a new paint job but these took care of it in less than 3 hours. They also took care of the inside, which looks awesome now. read more

I have been going to this car wash for three years now. They recently changed the layout of their car wash. Previously, you got out of the car at the entrance, they vacuumed it and it went through the wash, unoccupied, while you went inside and paid for your wash. The car was then met at the end of the tunnel, pulled forward and then five or six workers dried it and cleaned the windows. Now, you drive up, remain in the car, pay, and drive through the wash. If you have chosen to get the interior of your car cleaned, you need to make a U turn at the end and drive around the building and enter a parallel tunnel where the interior and windows are cleaned. The problem is that it takes much longer to clean the inside than the outside, so there ends up being a long line of cars waiting for the interior cleaning. This results in the leftover soap drying on your car and leaving white streaks. Also, they are in such a hurry to clean the inside, that they do a lousy job. Yesterday, they only armor-alled two of the four tires and they forgot to vacuum the front passenger side of my car. The old way was much faster and they did a better job. read more

This place does a great job for the price you pay. I'm sure those complaining probably get the express service which is also the cheapest they offer at $8. If you spend a little more and get the interior detail as well you won't be disappointed. I have the unlimited wash membership $25/month. Then I go in about every other week and pay the additional 12 bucks for the interior cleaning service. They take out all my carpets and vacuum the and they hose down all my rubber mats. They say if you are not happy with the wash you could always run it through the machine again for free. read more

I like this place because they have a cheap barebones interior wash for $8. That being said, it's not thorough. But it will quickly and cheaply make your car not embarrassing to have people in. read more

I have been going to this car wash for about 2 years and they never disappoint! During the winter months, my car can get pretty dirty and if one run through doesn't get everything, they always give me another wash for free. Today, I tried the interior wash for the first time, (btw only $11!) and the team did a great job! I have 2 labs with lots of fur. They spent at least 20 minutes vacuuming and cleaning, paying attention to detail. While I was waiting for the interior to be done, the Assistant Manager Damon came up to my car and noticed that there were few scuff marks on it. He told me to pull around after the wash so he could take them off for me. He and another worker had all of the marks off my car in 2 minutes! (even some I didn't know I had.) Damon was very nice and went out of his way to make my car look brand new again. Definitely recommend, they treat your car as if it were their own. And you really can't beat the price! read more

Unfortunately I don't really have anything good to say about this car wash. Last time I received an interior clean from them, they sprayed something on the piece of clear plastic that covers the speedometer and tackometer that left splotchy marks by taking the finish off in some places, making it look dirty all the time. Lines are typically very long on weekends, especially for interior wash. read more

I bought a new Civic back in 2010 but this was the first time I took it to a car wash. I went to Srub A Dub on a Saturday afternoon and cars lined up all the way from the entrance to the street (there were more than 10 cars in front of me). The wait was about 15 minutes. Staffs were friendly. They directed me to drive onto a narrow belt (I was so afraid I'd miss it). Then my car was surrounded by some gigantic cloth pads and brushes. In about one minute the wash was over and I entered the drying area. Some large dryers blew off the water from my car. After existing the car wash I parked on the side of the parking lot and checked on the car. The wash was fine, all the bird poop, loose dirt and leaves were gone; there were a few tiny stains left on top of the trunk. I noticed there was water and foam in some areas, such as the sides, mirrors, and the bumpers. Luckily I had clean towels in my trunk so I spent a minute to hand dry it. This is probably not ok if I had to pay full price, but since I got a deal from Groupon so I didn't complain - you get what you paid for. One thing I want to complain about is the neighborhood. I don't feel safe driving in Dorchester becuase of the many shooting/killing stories I read in the news, and the roads are bad, streets are narrow and confusing (got lost many times), drivers are extremely rude -- cursing, honking and cutting off other cars. I felt like entering a different world once I entered Dorchester. After I use up my Groupons I probably won't come to this car wash again. It's not worth it. read more

worst place to clean your car!!!! i waist 200xxx to the best package they scratched my car and broke my brake lights, if you like your car don't trust them with your car. i called them and the manager told me it is nothing they can do about it, if i want i could fill up a complain form but they will give me the same answer " we looked at the cameras nothing happened here", and he started laughing. so guess what i did the complain i received a letter saying exactly what he said. read more