They were hired by my property manager to add a deadbolt to a garage hinged side door above the…read moreexisting original doorknob/lock assembly that was to remain. I did not want this to be removed. The added deadbolt was to be installed above the original knob/lock. Kern instead did unauthorized actions. Kern completely violated the agreement and instruction, and stole my original doorknob/lock and will not return it to me, and will not even return my requests for a contact back, with these requests coming from both me and from the maintenance supervisor with the property management company. They must return my property to me that they never should have stolen, and another company will have to correct all of this as per my original instructions that never should have been violated. Update Oct 28 2025: This company refuses to return the stolen item, and is not addressing the other issues which include but are not limited to the fact that they "deviated" from the instructions and terms of the work order at their own whim, and did so without the required contact to the property manager for owner approval of any possible changes. Update Oct 29: KK continues to not explain why they discarded the perfectly working original doorknob after wrongfully removing it, all of which they did in defiance of the work order, and without authorization, why they stole the owner's property, why they did not follow the work order instructions and terms of contacting the management company supervisor as agreed if there were any issues or questions, and the solution offer has been declined for weeks and they do nothing to address the issues that they continue to ignore.

What a wonderful company! We just bought a house with these funky old doorknobs and locks, and…read moreseveral sets of keys, none of which seemed to work in any of the locks well. Dathan with Kern Key to the rescue! All of my locks are rekeyed, and faulty ones rebuilt! Kern Key folks are magicians! I cannot say enough good things about them. Punctual, courteous, friendly and technically skilled! Forget about looking further, just hire Kern Key, they are the best

Trevor was a total pro…read more He was on time. Very responsive. and did an amazing job on a door repair. 5 star review. I would recommend him all the way for any jobs you may be in need for. Joe D

trevor fixed two of my French doors that were not aligning, a dysfunctional door handle, and keyed…read morethree dead bolts in a little over an hour for a reasonable price. It's nice to have a business that can do doors and locks, since they overlap. Highly recommend!

Locked myself out side the house and this guys came super quickly and saved my night!…read moreThank you guys for a great service and a great price!

I must admit, I am a bit of a space case. I usually lose my car/house keys at least once every few…read moremonths. Don't even get me started with the rest of my bad habits. Anyways, it is so nice to have reliable business like Dr. Lock permanently on my speed dial when I find myself locked out. I have used a dozen other locksmiths over the years and none of them respond faster than these guys. Take my word for it, don't call anyone else. This will be the first and last call you ever have to make. By far the best locksmith in San Diego!

Jim is legit. I had done all my research on every security keypad lock out there and thought I knew…read moremy stuff. The previous locksmith who installed Schlage locks for me was not very experienced with the system and took three times as long to install. He also didn't know how to program (hence why I spent forever learning and doing for him). Jim doesn't even need instructions manuals. He's so experienced that he read off the instructions in his head to me (while i had my manual to confirm). He's amazing at problem solving while being honest, fair, and ethical. I think his prices are very reasonable compared to the other quotes I've gotten. I wouldn't hesitate to use him again. What other locksmith goes above and beyond. Jim does :)

On June 24th at 4:00pm one of the drivers for this company took a left turn on a red light while I…read morewas entering the street honked the horn for 5 minutes and proceeded to brake check me while cussing and flipping me off I hope that you guys put more effort into hiring professionals that won't put lives in danger especially when running a business.

I spent several hours trying to install a new deadbolt & doorknob with lock. It should have been…read moreeasy- or so I thought! I was close, but could quite finish the job.. I turned to Yelp for a local recommendation and signed up for projects, where I immediately received 6-7 responses from local locksmiths. Most asked me to send photos- which I did, but one, after seeing the photos, offered to walk me through the installation at no charge- I was done with the DIY, so I asked when he could come, and he arrived in 15 mins with no extra 'weekend fee'. Fast, efficient, and very reasonable! My little project looks professionally finished, works great!! I only wish I would have called Snir before I wasted my afternoon ! Save his number! Call him for home, auto & garage repairs & projects!

I locked my keys in my car on a Sunday evening and called SG Locksmith to unlock the car. They came…read morein about 30 minutes, which wasn't bad and unlocked the car in a few minutes. They didn't cause any damage to the car either, which was great. Now you may be wondering why I rated them two stars. The answer is the price. They only told me what it would cost once they got there, which was $288! My family was shocked when I told them it cost that much. They said 70-80% would be covered by insurance. However, even if you have great auto insurance, it is usually extra to include tow and lockout services in your insurance plan, which most people don't. The result is that $0 is covered and you're stuck with a massive bill. Moral is to just get a AAA membership, which would have been less than half of the price of this one lockout charge. Shame on SG Locksmith for the misleading information, lack of price transparency, and predatory prices. I will never be using them again.

Erez is the best. He came out to help us redo all the keys for our house and made the whole process…read moreso easy. He was fast, professional, and very honest. I thought we might need to replace the entire lock system, but after checking everything, he told me the locks were actually good quality and that all we needed to do was change the keys. I really appreciated that he was honest and did not try to sell us on unnecessary work. His pricing was very fair, and the service was excellent from start to finish. I would absolutely call Erez again and highly recommend him to anyone who needs a locksmith.

10 out of 10 recommend! I lost my mail key and he was super responsive. He came over as soon as…read morepossible to replace the lock in the key.

Referred Jim Hood of Bonnie & Clyde's & worked with him for several years now & he is very…read moreprofessional & always arrives on time making our tenants happy

We still use Jim at Bonnie & Clyde. He is nice, neat and clean and a VERY REASONABLE locksmith. He…read morecan change new locks, re-key or just make the old locks work (if they are still in decent condition). Call them!!!

I have called ISD Locksmith to my home three different times and each experience was exceptional…read more He installed my treadmill, replaced my front door lock, and later set up another fitness machine for me. Every visit was done with the same level of professionalism and care. Isaac is not just a locksmith. He can handle almost any handyman work around the house, and he does it with real skill. He works quietly, patiently, and respectfully, and what impressed me most is how clean and organized he is. He picked up every bit of mess, cleared all the packaging, and left the space spotless after each job. His prices are fair, his attitude is warm and reliable, and his work quality is truly top tier. It is rare to find someone who combines honesty, professionalism, and this level of attention to detail. I highly recommend him with full confidence. When you find someone like this, you keep their number and call them again because you know the job will always be done right.

This incredible experience was amazing five bussiness establishments needed an on the spot job and…read morehe nailed it .We will refer him to everyone we know ,this is a true honest businessman with total.respect for his clients needs and never upsells. Our disaster turned into a very pleasant transition, thank you so much We really appreciate your integrity sir ,godbless you