We hired AE about a year ago but I wanted to wait a while before writing this review. To get to a…read moresteady state so the review could be more objective. In short, we were impressed by the quality of the service and, because we shopped around a bit, found the prices to be reasonable. AE remodeled our old, tired bathroom. Originally, we did not understand that we would be responsible for selecting the materials. But after that sunk in, we did our diligence with the helpful assistance of AE. Jenny was very informative and responsive. She answered our questions, both those that related directly to the bathroom but also those relating more generally to remodeling strategies that arose from our inexperience. What do you think of this material? What do you think about this type of sink in this space? What kind of shower design is best for this concern of mine. Etc. I can't recall an instance where Jenny did not immediately and helpfully respond to email or text. Jenny also proactively made good suggestions. The remodel went well. We really liked the result. We were delayed a bit by the city and permits. But Jenny and her team were always patient and committed. In one instance, the city inspector came back with some surprising feedback. But Jenny and her team with due dedication and versatility adeptly executed on the feedback and made the inspector happy. Anyway, it's been about a year after the remodel. A few small issues came up recently. I contacted Jenny and she sent her team to handle without hesitation. The follow through was very impressive. Jenny will be the first person we call when we're ready to remodel the other bathroom.

Was excited to work with these folks. Very nice and up front costing…read more However the fine details of the finished product was missing. Small dents here and there. They Scratched hardware that we purchased and we had to purchase another set. We spent a week waiting for new shower cartridges because they didn't know what type we should get. I wish our project came with an actual project manager who would tell us what we needed to do and by when. We felt like we had to plan and purchase so many things on our own They stuck this sticky plastic all over our carpet to prevent stains but when it was removed left adhesive residue everywhere and now my carpet is ruined. When I asked how to fix they ignored me. I regret starting this project with them. After this post there is a response from the "business owner" stating they are sorry and then a lengthy set of excuses which equates to a false apology. Bottom line is 1) you scratched up the hardware we gave you 2) we bought all the HW ourselves and asked if we bought the right cartridge. You all said yes. Give the right answer else we waste time. 3) we rejected your attempt to fix the carpet issue because your team had already used a wipe on the carpet and it didn't work. And then you offered to dump vinegar all over to clean it. Of course I'm going to reject that. What other excuses would you like to provide? And tbh you should be concerned whether your customer feels disrespected not your own feelings on the manner which is of opinion. And by the way your contract that we all signed includes a 1 yr warranty. I hope to not use that but your response seems to imply you are going to abandon communications with us which is a legal breach in your own contract.

We worked with Paul at the beginning of the year to remodel our kitchen. We are so pleased with the…read moreworkmanship on our custom cabinets and we have yet to come across something a few months later wishing it was done better. His whole team is awesome to work with and Paul provides excellent guidance throughout the whole project! We highly recommend this company for your remodeling needs.

We just completed our kitchen remodel and we are so pleased. Thanks to Paul and Kitchen Reface…read moreDepot, we now have a functional, well thought out and gorgeous space. The process was smooth thanks to Paul's experience, professionalism, expertise and easy-to-work with, flexible demeanor. I have heard my share of horror stories but I'm so please to say that our overall experience was quite pleasant. I wouldn't hesitate to recommend KRD to friends and family.

I'm currently doing a bathroom remodel. I visited the store and bought several items for the…read moreremodel. Told Thom my time line and i want to make sure the tub would be here in a reasonable time frame. He told me a week and a half. I ordered the tub on 2/14 and it's now 3/11 and no tub. The daughter told me a different story that all the tubs from that brand are made to order and take 3-4 weeks! That it's set to ship on 3/13. I don't appreciate being lied to and having a 2 week delay on my remodel! We are a family if 4 down to one bathroom.

Phenomenal business - excellent products and GREAT service!…read more First off, as a first-timer, home renovation is super overwhelming. There are so many decisions to make and so many options AND so many stores you can go to...it was hard to know where to start. I'm so, sooo glad I came to Kitchen & Bath Design Center. I'd live to give a HUGE THANK YOU to Gianna who was tirelessly patient with me as I went through the process of finding fixtures, pull handles, faucets, tubs, toilets, etc.. I had no idea what I was doing or what I wanted but Gianna was so patient and so kind. She helped me select and order everything for my two bathrooms and kitchen. She was clear and very communicative about when I could expect my items to be ready for pick-up (an extra challenge with the global supply chain issues). When we hit a snag on just one (of the many) bathroom items I ordered, she and Tom jumped through hoops to accommodate me and fix the problem. So while I hope to never have to renovate anything ever again, if renovations ever are in my future again, I would definitely come back here. I cannot recommend these guys enough! Great family-run business by people who care about their customers AND deliver excellent products. Thank you!!

My husband and I had an absolutely wonderful experience here! We visited several other stores…read morebeforehand, but no one took the time to explain things as thoroughly as the team here did. The receptionists were incredibly friendly and accommodating, even when we arrived just 10 minutes before closing because we got off work late. Despite our profuse apologies for coming so close to closing time, they warmly welcomed us, offered us coffee, and took the time to help us. We returned the following day, and Thy helped us find the perfect flooring. She was patient, knowledgeable, and thorough throughout the entire process. Her communication was outstanding, and she made what could have been an overwhelming decision feel easy and stress-free. We also had our flooring delivered to our home, and Quan, our delivery driver, was just as wonderful. As first-time homeowners, we especially appreciated that he took the time to explain different parts of the process to us. Since he is also a contractor, he was able to share valuable insights and tips that helped us better understand what to expect during installation and beyond. We appreciated his friendliness, knowledge, and willingness to educate us! From start to finish, everyone went above and beyond to provide exceptional customer service. We truly had a fantastic experience and look forward to returning as we continue making upgrades to our home. :)

Love this tile/ bathroom kitchen store so much. Found it with a google search and they were open on…read moreSunday. We were greeted right away and offered the best iced Vietnamese coffee while we shopped and designed the small bathroom reno. We were assisted by 3 people, Hailey, Lu and Hong. Shop here. You won't be disappointed.

I had a great experience purchasing cabinets from KZ Cabinet, and especially want to thank Fenny…read morefor all her help! She was very patient, knowledgeable, and professional throughout the entire process. She took the time to answer all my questions, helped me choose the right cabinets, and made the whole process so much easier and less stressful. I really appreciate her attention to detail and willingness to help. If you're looking for cabinets, I definitely recommend KZ Cabinet and especially working with Fenny. Great customer service and a wonderful experience!

Our experience buying from KZ was outstanding from start to finish. One of the biggest reasons we…read morechose KZ was their showroom. They have so many displays to explore, including kitchen cabinets, countertops, flooring, vanities, and complete bathroom setups. Since this was our first home remodeling project, it was incredibly important for us to see examples in person because we weren't sure exactly what we wanted. We visited several other stores, but none of them had nearly as many displays or design ideas as KZ, which is why we kept coming back. We had the pleasure of working with Coco, and she was amazing throughout the entire process. She took the time to explain every product, answered all of our questions, and recommended design options that fit both our style and budget. She also helped us create our kitchen floor plan with precise measurements that our contractor was able to use, which made the installation process much smoother. What we appreciated most was that Coco continued to support us throughout our remodel. Whenever we had questions about our purchases, she was always available and happy to help. Having someone so knowledgeable and responsive gave us a lot of confidence during a project that was completely new to us. We highly recommend KZ for anyone planning a remodel, and we especially recommend working with Coco. Her expertise, patience, and excellent customer service made our remodeling experience so much easier and more enjoyable.

Home Expo & Design transformed our 1980's bathroom into a dream…read more Anne and her team were professional, friendly and addressed every detail of the project. The bathroom went beyond the initial plans due to Anne's vision and knowledge. Her style is tasteful and has a European flair. Gabby, my contact at the counter, was priceless. She returned every call, shipping updates and her attention to detail steered me toward materials cohesive in design. Robert is knowledgeable on construction. He introduced ideas and explained the process, enabling me to communicate with contractors. I gained an understanding of the construction. I walked in, no appointment, felt welcomed, brought photos, measurements, and design ideas. Believe me I was a frequent visitor. Anne selected materials and created the design palette. 1. Anne worked with my measurements to select and calculate floor tile and grout. I had an existing shower accent tile. 2. Anne selected vanity finish and designed a number of drawers and size. 3. Anne selected frosty Carrina countertop for vanity, which is gorgeous and easy maintenance along with the Kohler Ladena sink. 4. The custom mirror was mounted on same finish as the vanity and hanging brackets. Great quality mirror material. 5. Gabby helped select the faucet, shower head and shower valves, all Hansgrohe. 6. Gabby wrote up purchase orders and verified all items and prices. 7. Robert shared his expertise on lighting, tile installation and doors and hardware for the existing closet. He was confident the closet and vanity matched and am so happy with the results. The team was professional, respectful and offered options of material costs, shipping fees, dates and even problem solving as the project began. The showroom displays helped to visualize the remodel. Anne's selection of vanity material, which I would have never looked at on my own, is a stunning piece. The hardware for all the plumbing is on display. The showroom floor is installed with tiles to help visualize size and layouts. Bathroom remodel is a challenge and Home Expo made it enjoyable, upped my game and helped to produce a beautiful bathroom. I'm so impressed with the Home Expo & Design. I definitely recommend them and look forward to many more projects with Home Expo & Design in the future. I definitely recommend them and look forward to many more projects with Home Expo & Design.

So this is a smaller size store but it is packed with stuff so it makes for an efficient…read morewalkthrough when planning. All of the major brands are represented and they have everything from entry level to ultra high end on display. Some have mentioned the no photos allowed, but I did not see the signs and no one seemed to care that I was snapping away. Plus how are you supposed to see how stuff works in you space?? The service was unobtrusive which is how we like it

My contractor sent me here to look for a vanity. The vanities here are much nicer and more stylish…read morethan what you can find at Home Depot or Lowe's. This store pretty much has all their vanities on display so you can see the different wood finishes and size options, which ones come with a sink and which ones have a separate sink. The prices are great compared to other custom vanity places. The store is huge and seems overwhelming. They carry a lot of products for your kitchen, bathroom and other rooms in your home. Since I was focused only on purchasing a vanity, I tried my best not to look at all the other products they carry, such as floor tiles, wood floors, bathroom tiles, shower fixtures, toilets, mirrors, shower doors, etc. So much to look at!! Richard helped me with my questions. He was knowledgeable and patient. He showed me comparable products around the floor then put my order together. Most items are in stock! That's great!! No need to wait for delivery. What I like about PHD is that I can purchase my products and my contractor can pick them up. I don't have to haul a vanity in my tiny car. Returns have a restocking fee. Make sure you like what you're getting.

PHD is a great showroom to work with. I'm a designer and collaborate with them regularly, and the…read moreexperience has been consistently positive. Special thanks to Erica -- she specializes in kitchens and is truly amazing. She's professional, helpful, very service-oriented, and always knows how to guide the process the right way. Honestly, a big part of why the experience is so good is because of Erica. Highly recommend working with her and the PHD team.

Olivia Qin was very helpful. I have always bought from KZ…read morecabinets and they helped me design. Kelvin also helpful and works well with my contractor.

We were shopping for closet organizers for our remodeled home and visited several big-box retailers…read moreas well as online stores. After visiting this store, we were very impressed and satisfied with both the products and service. Their closet organizer systems offer great value, and the designer was experienced, knowledgeable, and very helpful throughout the process. We simply provided the dimensions and shared our expectations for each of our four closets, and they created designs that matched our needs perfectly. We are very happy with both the final designs and the quality of the products. Highly recommended!

Our contractor recommended this place and coincidentally we also found this place through our…read moreGoogle search as we needed a showroom for some visual inspirations. Anthony Cao, the owner, is super nice, knowledgably and pleasant to work with. They carry a couple major lines of cabinetry. I was able to find the brand that is slightly taller 34.5" that fits our needs (vs the standard 33"). The shop's focused on custom made or semi-custom made cabinetry. With my odd size vanity requirement, they were able to quickly offer a 3 cabinet solution that covered my needs. They will also suggest a couple countertop places to shop for and ordering via Excelle gets you a 10% discount. I visited the shop multiple times and happy to report that the experience has been consistently pleasant. Good coffee, good music, sound advice and they are super patient to let us visualize the colors and styles with different samples. Lead time is reasonable within a week for us and delivery was trouble-free.

Highly recommend Excelle Kitchen…read more It took us nearly three months to finalize our design, as we went back and forth on numerous options. We were set on using Shiloh Malibu cabinets with a reeded design and built the entire kitchen around this focal point, which made the design process both complex and unconventional. Throughout the journey, Kailun created what felt like 20 different design iterations and cost estimates, helping us carefully evaluate every possibility. In the end, we couldn't be happier with the result. The quality of the Shiloh cabinets is outstanding. The natural wood tones give the kitchen a warm, organic feel that is anything but bland. The variation in the wood grain makes the space feel truly unique and custom. We decided to mix two different wood tones, which initially made us a little nervous, but the final outcome exceeded our expectations. The soft-close features are excellent, and the craftsmanship is evident throughout. We highly recommend Kailun and the team to anyone looking for a thoughtful design process, exceptional service, and beautiful, high-quality cabinetry.

OMG the worst customer service! Ran (fast) from this business. I only scheduled an appt because our…read morecontractor recommended them as a cost effective cabinet company.

gas efficient service designed by kitchen in 30 minutes. I'm still waiting for the appointment for…read moreHome Depot. I would shop here pricing was good and the service was good.