The service provided here was friendly. I came in with a USPS label thinking they can still send it…read moreout. I was mistaken about that and they nicely explained I was wrong, lol.

I don't often leave Yelp reviews, but when something is really great, I like to acknowledge it--and…read morewhen it's really terrible, I think that deserves to be shared too. Unfortunately, my experience at this UPS Store fell into the latter category. From the moment I walked in, the customer service I received was unnecessarily rude. The employee I interacted with just generally spoke to me like I was stupid. When I tried to ask a simple clarifying question, instead of helping, she responded with noticeable attitude and impatience. I understand that retail and shipping environments can get busy and stressful, but professionalism and basic courtesy should still be the standard. Customers shouldn't feel talked down to for asking questions. I hope management takes this feedback seriously, because this kind of interaction reflects poorly on the entire location. I would think twice before returning.

Great service and they were very friendly,y and efficient. The parking was in a private lot. Good…read morevalue.

You have typically been great but today I called (4/23/26) and the woman who answered said she was…read moreclosing in 10 min. I said I was on my way and going to try and make it. I called at 6:20. I got here at 6:26. She had already locked the doors and wouldn't come let me in. I only had package drop offs, didn't even need her to do any actual work. Not cool. I understand wanting to close on time but if a customer calls and says they're on their way and you close early - Not cool. I also called at 6:27 from outside and no one answered the phone. Manhattan beach location.

I've been a regular customer at Box Bros for buying boxes, but one experience has soured me on…read moreusing their shipping services. I paid $300 to ship a package to Europe -- nearly three times what the post office would have charged ($120). A month later, the package was returned to me. When I investigated, the post office explained that Box Bros uses a third-party vendor for overseas shipping, and that vendor sent the package back. When I brought the returned package to Box Bros, the employee on duty was sympathetic but said there was nothing they could do. In other words: I paid $300 for a service that was never completed, and was told I was on my own. I ended up shipping through USPS for $120, bringing my total cost to $420. I returned to Box Bros seeking a refund. The owner acknowledged the issue and promised to make it right -- possibly a partial refund or store credit -- but was vague about the details. That was over six months ago. Despite multiple visits and assurances from staff that the owner would reach out, I have never been contacted. **Bottom line:** Box Bros is still a great spot to buy boxes -- it's the best option in the area for that. But I would not recommend using their shipping services. You'll pay significantly more than USPS, UPS, or FedEx, and if something goes wrong, don't expect a resolution. One star, because they promised to fix this and never followed through.

Great service! Didn't catch his name but they didn't have the box I needed but without hesitation…read morerecommended the next spot I can try. Just genuinely helpful and they have a lot of different boxes in stock compared to other spots I checked out but we just needed a very specific box for guitar.

The Baseline: For a printing and mailing center the business should have great service, good…read morestaff, and ability to find solutions to any issues. Service Requested: I had some 3x5 cardstock flyers made up for the local Wiseburn Educational Foundation Rock Around the Block that I gave a file the night before and picked up the morning of the event. The turn around was great! Sheidy and Mariah helped me size up my print to make it look great. Great team members! Quality: Professional quality prints and were cut to size. No extra work on my part so I was very satisfied. Value: There was a special running for the prints and I got a great value for the advertisement flyers to hand out. Paid under $300 for over 500 3x5 cardstock color flyers cut to size. If you think what that would take on a home laser printer and time on a cutting board you will realize what a Great value this is.

Do not have your items packed or shipped by FedEx, especially not at this location. Recently, I…read moresold an $800 turntable on eBay and decided to ship it with FedEx. Their "FedEx Office Packing Pledge" states that if you have fragile items, at FedEx, "You'll get the right solution, along with the ultimate peace of mind" with "Packages packed by FedEx Office team members at a FedEx Office location". Additionally, they state, "In any event, FedEx liability for fragile items, items of extraordinary value, and other items whose market value is difficult to ascertain is limited to $1,000". However, when my turntable arrived at the customer significantly damaged, FedEx refused to honor that commitment. The turntable plastic cover arrived cracked and broken in multiple areas. Parts were left unsecured, causing damage to the stylus and possibly the arm, which is needed to actually play a record, and most notably, the corners of the turntable were chipped on both sides. This is a heavy and sturdy turntable, which means the turntable was either forcefully dropped multiple times onto the corners, banged on something before shipping, or the turntable wasn't protected at all despite their claim of being professionals. When I submitted my claim to FedEx, I went through weeks of pushback and policy loopholes. They stated the most they could refund me would be $115. So now I have to return the customer's payment, and I have a significantly damaged and possibly unusable turntable that costs $800+ to replace, in addition to a $250+ stylus. Again, I paid for FedEx to ship and package the product, and paid extra for fragile item shipping. And still they refuse to support. It's shameful that such a big company makes these grand promises to provide great services, and when they fail, they refuse to take responsibility and leave the customer paying for their mistakes.

This is the ONLY place to go for all of your postal needs!! My husband and I needed to get a Loan…read moreDoc signed / notarized and Zack went above and beyond for us!! He came in early to help us get everything done correctly. I've also gotten my passport photos taken here (which I learned you can't have your shoulders showing or be wearing a white shirt - that's a heads up for those of y'all that didn't know that, like me!) Not only does this place have friendly workers, the owner, Zack, is THE BEST!!! I highly recommend coming here... tell your friends too!! P.S. THEY SELL THE BEST STAMPS HERE TOO!!! ;)

I brought in a small amount of paperwork to be shredded. The young man who helped me put the…read morecontainer with the shredding onto the scale and gave me a price. I asked if i had to also pay for the weight of the container. The owner (I think) told him to just put the papers onto the scale without the container. I thought this was odd, as the place i used to go would weigh the shredding in the container, then weigh the empty container, and subtract that from the total weight. I didn't think about it at the time, but i did not get to see them put it into the shredding bin. It's not a guarantee that it's secure, but i feel better when i see it go into the shredding bin.

Super convenient that this location was open until 8pm. Very clean and super friendly service, even…read morewhen I walked in 20 min to closing.

1 Star generous! came in to ship a package with the label just needed to buy the box and bubble…read morewrap. Should've been simple. Instead, they didn't want to tape it. They didn't wanna help and they told me that they couldn't seal the package for about an hour. Made what should've been super simple to complicated. I simply went to another FedEx store where they made it simple and easy.

People are often quick to leave a negative review, but rarely take the time to share a positive…read moreone--this business truly deserves it. I ship items almost every day, and I've never experienced this level of service anywhere else. The owner, Bryan H., is genuinely one of the nicest people you'll meet, and his team reflects that same standard. They're consistently friendly, incredibly helpful, and impressively efficient. I also purchase my shipping supplies here--they always have what I need at fair prices. I can't say enough good things about Bryan and his UPS Store. I highly recommend them for all your shipping needs (they offer a wide range of other helpful services too). I'm grateful to have this as my local UPS store! Thank you Bryan. Cheers! Markus (The Watch Guy)

I am writing to formally express my concern regarding an incident that occurred during one of my…read morevisits to your store. Upon entering the store, I was confronted about a previous review I had written. My post had been printed and pinned to the wall behind the counter, and I was identified by two staff members--a woman and a gentleman--as soon as I reached the counter. Shortly thereafter, I was confronted by the manager, Brian. At no point during this interaction was I asked how the business could earn back my trust or improve my experience. Instead, the situation appeared to be predicated on the idea of "getting back at" a customer for leaving feedback. The conduct demonstrated what appeared to be a coordinated effort by staff to single me out rather than address concerns constructively. During the exchange, Brian also yelled "A** H***" in my direction. Regardless of the intent behind the remark, those words should never be spoken to a customer under any circumstance. Given the scene that had been created, I felt it was necessary to disengage from the situation out of concern for my own safety. The fact that employees had coordinated to target me made it clear that the situation had escalated far beyond a normal customer interaction. As I left and reached the door, I realized I had forgotten to give them a receipt for packages received. When I returned briefly, I observed staff laughing and cheering about the incident that had just transpired. The core issue here is the weaponization of a group of employees to target a customer. This behavior is unacceptable, and every customer deserves to know that such conduct occurred. To Brian and the staff present that day: your cheering and sense of triumph--"we got him"--has resulted in the permanent loss of a customer of over 11 years. I will no longer be doing business with this location. I hope you recognize the long-term cost of that decision and reflect on how future customers may be treated.

Alpha Postal Services has become my go-to for both my business and personal needs. I initially…read morestarted using them for my company's postal services, but over time I've also relied on them for passport photos and printing building plans for our projects. Having a local business that offers so many services in one place has been incredibly convenient. Vanessa is fantastic she is always responsive, efficient, and provides excellent customer service. Every interaction has been smooth, and I truly appreciate how quickly she handles requests and follows through. In addition to shipping and mailing services, Alpha Postal Services offers printing, office and mailing supplies, and a variety of other business solutions. It is truly a neighborhood gem and a valuable resource for both local businesses and residents. I highly recommend Alpha Postal Services to anyone looking for reliable postal, printing, and business support services. Great experience every time.

Second time I came to this postal service To do…read morefingerprints There are 2 ladies very helpful, nice and polite Explained everything, did smoothly, fast In Beverly Hills it was $72 here I paid $57