Unethical business practices - expect retaliatory public defamation from Actual Malice if you…read morecomplain about this business. How many of their reviews are legit? How many bad ones were removed after their bullying - as they are doing to me now? Erik never sent me the requested additional quote as they said he would. Finally replied a week later to say the refuse to do the chimney repair without a valid reason. I then posted a 2-star Google review after my time and effort was wasted working with this company's reps. Within 2 hours, my own small business suffered a fake negative 2-star review on Google from someone who never hired my business, retaliation for my review constituting 2 violations of IL law: Defamation PerSe and Actual Malice. Watch and see as this company anonymously posts a fake negative review of me and my business on Yelp.com out of unethical retaliation...

Highly recommend! Everyone at the Company I've interacted with has been very friendly and explain…read morethings well. We had a complex issue with our chimney and Chimney Crafters presented the most pragmatic solution. The Valor insert they installed is better than I could've imagined.

Absolutely the best customer service Showroom beautiful…read more They replaced our fireplace just outstanding helping us making selection

Mike and his team are super friendly and helpful. Great selection and transparent pricing. Felt…read morelike fair pricing and they didn't push into higher priced selections.

Coast-to-Coast did a great job fixing several small brick repairs around my house. Their quote was…read morevery competitive and fit me in their schedule in just a few days. Plus the work quality was excellent, the bricks they replaced matched up perfectly with the others.

Professional, well-mannered young man came to give me an estimate. I had 4 other estimates. One was…read morea little lower than Coast to Coast. The reason I went with them is because of their timely responses and attention to my needs. The other company ( I won't name ) not even a salutation or a thank you, in his correspondences. After Coast to Coast completed the job, I was thoroughly impressed at their work and care of my lawn while doing their repair work on a huge brick planter which needed repair. I would definitely use them again if need be and I higher recommend Coast to Coast for any masonry work!

Jake, Matt and their team did a great job relining our chimney, putting a new crown on the top, and…read moremaking sure we were good to go for the season. Their prices were fair and competitive and they responded quickly when we had questions. The crew was neat and clean while working in our home, and they finished the job on time. Highly recommended!

We had a fireplace that was unused since buying the house. We've never had a "gas starter"…read morefireplace before and didn't want to burn the place down. I looked around at vendors and liked what I saw about High Rise Chimney so made an appointment with Maggie, who was wonderful. First impression was a good one as one of the owners came out himself! Matt was excellent. No pushy sales pitches, no trying to downplay anything, and frankly shocked me by saying the fireplace was fine and usable but needed some exterior work in the future (again, no pushing). We talked about making it gas only and he talked me through that as well. Best of all, he showed us now the thing even works and gave advise on using it. Fantastic! Absolutely one of the best visits ever. I will be using them for all future needs. Thanks Maggie and Matt!

Nick was so helpful! Prompt, kind, Honest and gave me a wealth of knowledge for my options!…read moreDefinitely recommend Nick and his partner. Nick spent a lot of time explaining things to me and giving me different options. I can't rave enough about how satisfied I am with the appointment. I was unfortunately unable to convert to woodburning at this time, if and when I decide to, there would be no one else I would even consider calling! Thank you again and also please thank your partner I did not catch his name, you guys make a great team!

Nick helped us with a very difficult wood burning insert replacement and installation. He was not…read morefinished until he thought it was perfect. He was very responsive and kept us informed regularly as pieces were back ordered. The new insert looks and works great!

Alaskan Fireplace replaced two gas fireplaces and did an awesome job. Very professional staff…read more Highly recommend them.

I accompanied my mom to Alaskan fireplace to look for brick or stone to replace the ceramic tile…read moreshe had on the front of her current fireplace. She had a fireplace mantle made and explained to our salesman what she wanted and showed him photos of the mantle. He said that will never work. My mom told him again what she wanted and described what she had and he told her again that won't work. He even asked her if he needed to speak slower so she could understand!! She then went to Burlington fireplace where they understood and they were able to assist her and her fireplace turned out spectacular. If you want kindness and good customer service Alaskan fireplace is the last place you should go

Josh did such a great job remodeling my kitchen! I was working with a really tight budget so we…read morehad to make it work with what I had. But, that didn't change the excellent quality of work he performed! And what's better is that he is very meticulous and a bit of a perfectionist and it shows! These are definitely two of the best qualities you should look for in someone doing this type of work. Pricing was reasonable and fair. I will definitely be calling him for future projects!

I would have given 10 stars if I had the option. Josh was fabulous! He came to my new home and gave…read moreme a quote for the things I needed done-and he stuck to it! He was patient with all my questions and did excellent work. He helped me identify what needed to be done to keep my home secure and in good shape. He did carpentry, plumbing, and electrical work. I can't say enough good things about him and his work ethic! I will definitely call him again!!!!!

The cap of our chimney flew off in last weeks wind storm. Peter came out (when others said it would…read morebe weeks before they could help) and put it back on same day. Super fair prices. We are SO grateful for how easy he was to work with and efficient and fair. Thank you Peter! Will be recommending to everyone we can.

If you're considering hiring this company, do it!…read more We had them come out to inspect and put on a chimney cap. He took the time to teach us about our new to us fireplace and make sure it was safe to use. They will only perform services you need and not upsell you. Quality service!!

Art was very professional, knowledgeable and respectful!…read more Great work and customer service. Will be calling Chimney Monkey back every year for a cleaning and inspection!

I found Chimney Monkey on Yelp. I reached out to 5 different companies for an estimate and was and…read morestill am very impressed with the Owner Art and his team. Art answered all my questions while keeping all answers short and simple with no gimmicks. Once I scheduled I received a follow up text to let me know Team Chimney Monkey was on their way. The team arrived 10 minutes early, introduced themselves (Alex and Vitaly), wore bootys to protect our wood floors and explained the process. Approximate time was given for maintenance and Vitaly was right on! Inspected the roof top chimney and offered his expertise. Our Gas fireplace looks brand new. I highly recommend Chimney Monkey. Honest, competitive and their customer service is beyond 5 stars! Thank you Chimney Monkey.

Great experience from start to finish. The technician was prompt, professional, and extremely…read morethorough--not just with the cleaning itself, but with the full inspection of the chimney and fireplace. They took the time to explain what they were seeing, pointed out areas to keep an eye on, and made sure everything was safe and functioning properly before leaving. The cleaning was done carefully with no mess left behind, which I really appreciated. It's clear they take pride in their work. I feel much more confident heading into the season knowing everything has been properly checked and serviced. Highly recommend.

Inspection and sweep we're quick and clean. Very knowledgeable and professional for a fair price.read more