I was locked out in the middle of the night with my dog inside, Shay came exactly on time when he…read moresaid he would and handled my lock out profesionally and calmly, even with my dog screaming and crying on the other side of the door. It was a stressful situation he made a lot easier for us and did the job effectively and quickly!

Called Shay at 7:14pm on a Monday night since the listed location is 8 blocks away from my home and…read morethe business was still listed as open. He said he would be there in 30 minutes. I gave him another call at 7:56pm, since I hadn't heard from him and was wondering when I could expect him. He said he wouldn't be there for another 10 minutes or so. By the time he got there, it was 8:15pm and he charged me $175 to pick my lock, which took about 45 seconds. I wish I spent more time shopping around for other quotes, since a nearby business only quoted me $80. It was helpful overall but I would only use it again in a true emergency.

Very Satisfied with the work Done. Bought a new lift master opener…read more Brandon was Knowledgeable and did excellent work. We ran into some bumps in the road due to a previous installation and a small door opening and more. He went the extra mile to resolve the issues and make me happy at a reasonable price. He did not try to upsell me with things I didn't need, Kudos to Leslie the office manager as well. Ted

The spring on our elderly pull up garage door broke. The wheels also fell off the track. After…read morecarefully researching online reviews on Yelp for local garage door repair companies, we reached out to Doors Done Right. The repair was scheduled two days later. Technician Scott B. showed up early in a well-stocked work van, and quickly got to work. Scott B. was proficient, professional, and personable. 40 minutes later, the garage door was gliding with ease. The price paid was fair for the quality of the work rendered. We look forward to having Doors Done Right Back to install an automatic garage door opener. I highly recommend this company!

Darren is the BEST! I locked myself out AND had food in the oven (yes I was scared asf). Called…read moreDarren and he told me he could make it over in about 25 minutes. Indeed he did. He unlocked my door with ease and had me inside within seconds. I showed him my ID, paid him and he was on his way. Once again Darren thank you thank you. If you're locked out call him up. Also nothing burned in my oven

Prompt and excellency service replacing my door locks. Reasonable price. I highly recommend Darren.read more

I don't usually write reviews, and I understand every experience can be different, but I felt…read morestrongly enough about this one to share. I initially called this company simply to get a quote/estimate. Instead of answering my question, the receptionist immediately asked for my address and availability and scheduled me for a service window. I had to clarify multiple times that I did NOT want to commit to anything yet, as I was only looking for an estimate and didn't want to risk being charged. I was eventually told that a technician could come out and provide an estimate before any commitment to service or payment. The technician did arrive within the scheduled window, which I appreciated. However, things went downhill quickly. Instead of trying to open my garage door using the interior switch, he forcefully pushed the door open. As a result, my garage door is now completely stuck open when originally it was only about one-third open. This alone was extremely frustrating. From there, the interaction became very uncomfortable. I was at work and had arranged for my father to meet the technician, since I wasn't home. I made it clear that I was only looking for an estimate and was not prepared to make a same-day decision. Despite this, the technician repeatedly pressured me to decide immediately, saying he had other customers to get to and he cannot wait around. He also made comments that were very off-putting, such as saying my job was "too small" (under $300) for him to come back another day, and that the company would not return if I didn't agree to the service on the spot. This completely contradicted what I was told when I first called. At one point, when I asked reasonable questions about whether fixing just the pulley could lead to other issues, he became impatient and dismissive. He kept repeating that he "already gave you your two options, change all parts for $525 or just the pulley for $250" and "wouldn't know until he fixed it," even though I was simply trying to understand my options. He also said things like, "Did you look at our website? We have over 500 5-star reviews," which came across as dismissive rather than reassuring. To compare, I called another company later that same day and specifically asked if I could get an estimate and decide later. They had no issue with that and told me I could absolutely call back when I was ready. To be clear, the price quoted here was not bad. My issue is not with the cost but with the experience. The technician's attitude, the pressure to make an immediate decision, and the way my situation was handled turned what should have been a simple estimate into a very negative experience. I'm sharing this so other customers know what to expect.

Sam and the installers were great to work with. Highly recommend them for all overhead door jobs…read more We had a commerical roller door installed and they measured, gave an estimate and installed in under a week. Other companies we contacted were over 6 months out and cost more. We would use these guys again.

Mario is fantastic. I submitted the request via yelp, because a torsion spring broke on my garage…read moredoor at 10pm and within 2 minutes. Mario called me to confirm what was needed and was at my house the next day. Very fair pricing, honest, knowledgeable, and I will definitely use again. Highly recommend!

My garage door suddenly stopped working. Mario responded quickly, knew exactly how to get the door…read moreopen and resolve the immediate issue by replacing the sensors and making sure both remotes worked. There were some strange aspects to the original installation. Mario came back for a second time with the tools and supplies he needed to take my Amityville, Horror of a garage door and reduce it to its current humble state. The first visit was just a service call, including lubricant for the tracks. The second visit was reasonable. Quick, efficient and responsive for a fair price. Who could ask for more?

Terribly overpriced !!!!…read more Little to no communication between owner & workers. I had to remind workers constantly that they could not smoke on my premises because oxygen is in use. Sign in front window in English AND Spanish advising of such. Owner & (not always onsite) supervisor(s) speak English but it was difficult to communicate with onsite workers because I do not speak Spanish. Makes you wonder if these workers are per diem and/or have green cards.

5 stars! Working with TOM and Gene was totally stress free. From signing the contract for our 2…read moreAnderson custom bay windows to the installation day was easy. Gene came to the house, he was very knowledgeable and professional. TOM and Gene know their windows. Anderson are the best quality around. The prices are very competitive. We also had POWER come out to the house and their pricing was higher for windows that were not even custom to what we wanted. We would have had to settle for less and pay more. TOM helped us design our windows and we got exactly what we wanted without having to settle. The customer service I received was outstanding. They kept me updated on the progress of my order. Installation day was a breeze! TOM the contractor/installer was a professional. They showed up on time and the first thing they did was put clean tarps down to keep my stuff clean. TOM let us know what he was doing every step of the way, (no "wondering" why or what when they did the work). No other contractor that I have had in my home has done that. I always had to ask. Tom's team was very polite and friendly. They knew what they were doing. They worked well as a team. Toms workmanship on the wood interior window frame, molding and sills was exceptional. The outside capping and window trim was perfect. They cleaned up, you would never have known they were there. Except of course my new beautiful Anderson Custom bay windows!! The windows are the best quality you can get! And it shows. The SMART SUN glass is baked into the windows so there are no spots or dirt on the outside after rain. I was a skeptic, but it is true. It has rained and I have 60 trees on my property, we get a ton of dirt and spots when it rains on our windows. But NOT these windows, they are crystal clear. I will definitely refer them to my friends and family. 5 Stars for sure!

I strongly suggest to use this company. They are very fair. They are not out to upsell anybody they…read moredo a very neat job. They leave the job the way they found it very high quality work

Peretta Overhead Door was great to work with. Their pricing was very reasonable and they responded…read morequickly, even during a holiday, which I really appreciated. The customer service was friendly and professional from start to finish. I would definitely use them again and recommend them to others.

Jim, a Philly Doors technician repaired my garage door today. He expertly replaced the broken…read morepulley, examined the springs, cables and rollers and determined that everything was in good working order. His pricing for his labor and parts was very fair. I would not hesitate to call Jim and Philly Doors should I require service in the future. They are excellent technicians and they are honest and fair in their pricing. Nathan, a satisfied customer

Buyer beware. They installed a motorized rolling door about 3 years ago. Now I have a judgment…read moreagainst me from L&I for almost 100k because they installed it without getting a permit.