I brought a new-used bike in because I stripped the pedal holes and needed new crank arms…read moreinstalled. I brought the necessary parts. I was told I had the wrong parts and they needed to order the right ones. They kept my bike for a few days before calling and telling me they needed to order the right ones and some of it was on backorder for a month. The price and time frame didn't work for me so I took it to another shop for a second opinion. The new shop installed the parts I brought and said they WERE the correct parts. I don't know if this was just a mix-up by the technician at North Rim or some other kind of shenanigans to get me to buy expensive parts from them instead of using what I provided. Either way, my trust is gone. They also charged me $20 to take off and put back on the same broken crank set.

Picked up this beast two weeks ago and I am Loving it! Was hesitant to pull the trigger but the…read morestaff helped me out and got it in stock for me. Had a great fitting done yesterday to tweak all the angles and heights to fit me perfectly! Would definitely recommend this shop to everyone! Also highly recommend the fitting. I'm amazed at what a difference a few millimeters one way or another improves your ride comfort!

I recently got hurt on my road bike and decided to go back to my mt bike. upon putting on the tire…read moreI tweaked the driveline and gears. I took it there and dax fixed it in 5 minutes. I used to go to Chico bike and board then campus bikes. But hands down love the vibe here compared to other places. Definitely will go back

In town for the weekend, and had an amazing experience here. Mechanic helped with my persistent…read moreflat issue. Great customer service and really appreciated him taking the time to explain how to right size the tube to avoid the problem in the future. 11/10 would recommend.

I was in town had a blowout. These guys got me on the road quickly. We're happy to help me and fair…read morepriced at the same time thank you guys. I appreciate it. Maybe, we'll see you again.

Took a bike in, was prepared for the worst...this place and will were honest as they come. Found…read morethe issue and repaired it . Cost was 1/10th of what I expected. Just can't say enough about the honesty! Great people!

Great place to get your E bike. They have the best deals and helpful staff. we ended up getting the…read moreAventon current mtb. It's amazing. Thanks Erin and Eric!

Had an appointment for him to come and pick up my E bike never showed up never called supposed to…read morebe here at nine is now 10 o'clock

I have been going to Sensible Cyclery since i moved to chico in August and needed my old 1996 bike…read morefixed up from Coastal rust and lack of use and maintenance. Brian is a terrific guy, gave me an extremely reasonable and afforable quote and let me know about the mission and how this buisness supports those in the community who need extra support through working opportunities, learning hands on skills, and giving back. A wonderful buisness to support. I also came back to buy some new bikes for my friends as they have a terrific selection of refurbished bikes ranging from 100+ - 300+ last time i checked in April. I have needed some bike maintenance here and there over these months and Brian has been nothing but prompt and informative each time. Best place in town to get all your bike needs and questions answered.

If you are looking for a refurbished bicycle in the $100-$350 range this is the place to shop. Ash…read moregave me a tour of the repair shop and the store. They sell mountain, road and hybrid bicycles some with auto shifting and other enhancements. They are one of three businesses on the property under the Caminar umbrella to enable people with disabilities to participate in the community.

Quick, professional, affordable tune up of my bicycle…read more Highly recommend, let's help this local business survive!

Went over to Paradise Bikes to have new inter tubes installed on my grandson's BMX bike. The bike…read morewas ready to go in a couple hours. Great work at a reasonable price and customer service is outstanding. If your bike needs service this is the place to go and plus you are supporting a local business. They also sell bikes.

I traveled from Lincoln, CA--about 80 miles--to have the 18K service done on my '21 S1000XR at…read moreOzzie's BMW Center in Chico. After contacting several BMW‑certified shops closer to home, Ozzie's straightforward communication stood out right away. The shop is now run by Jessee Auer, carrying on the legacy his grandfather Ozzie started some 50 years ago. And you can feel that history. This is a family that rides BMWs, knows these bikes inside and out, takes pride in doing things the right way, and treats customers fairly. That's how you stay in business for half a century. Throughout the process, the team was professional, honest, and respectful. They gave me clear, experience‑based guidance on what service was actually necessary, offered solid maintenance advice, and even saved me money by steering me away from work that didn't need to be done. Their integrity and technical expertise showed at every step. From here on out, all my bike's service will be done at Ozzie's. It's refreshing to find a shop that combines deep knowledge, fairness, and genuine care for both the rider and the machine. Ozzie's BMW Center is one of those rare places, and the 160‑mile round trip was absolutely worth it. Ozzie's is the real deal.

My buddy and I were on a 3 day 1000+ mile ride when, due to being an absolute amazing rider and…read moreusing the front tire to the maximum (or stupidly thinking it was still good to go after 10k miles), I wore through it to the cords on day 2. Showed up unannounced to Ozzie's and without hesitation they put me in front of the other work, tossed a tire on, and didn't absolutely pillage me on the price. If you're anywhere near Chico and need work done, go to Ozzie's. Thanks so much for saving the ride guys! -Joseph

This place rocks!! I was trudging South back home to Joshua…read moreTree a couple weeks ago from Hyder, AK. I started to hear my chain smacking around as I passed through Shingletown. It sounded like the chain was about to snap right off. I thought, better to have it checked out before I'm away from service deep in the backcountry roads and mountains. As I was pulling out of Chico, I just happened to roll by Northstate Power Sports. They told me my back sprocket was "shark-toothing" and my chain was about to go. They didn't have the part, but spent the time to call around to all the other shops to see if they could find it. Nope. So just as I was on the phone with another shop 70 miles out, Eric, one their incredible mechanics just happened to be clocking in and asked what's wrong with my KLR. I told him what he could plainly see and about the misfortune that no one near by had the part. Then he says, " I might have what you need." I'm sure I looked suspicious, but then he told me he rides a KLR and had the stock back sprocket laying around which he'd be happy to help me with if it fit. It did!! He had me back on the road in a couple hours with a fare price for labor, a smile and a restored belief that their are angels of the road out there. Thank you Eric!!

Took my 2014 Suzuki V Strom DL1000A in for new fork seals they did a great job,…read morejust wish they could do the valve adjustment on my 2017 KTM SDR 1290 but i guess it takes some special tools, that they don't have because they are not a KTM dealer, i would recommend the service department, fast & friendly work done in the timeframe they gave me.