I purchased a kitchenAid dish washer 05/21/2026. Jordan Clayton was very helpful and the the total…read morebuying experience was great. would highly recommend her and Appliance factory. Thank you Ed

I had the worse experience with Cheyenne Appliance Factory in frontier mall. Jordan didnt explain…read moreat time of purchase i would have to have plumber come to remove water line. So fridge had to be delivered a week later Jeramiah had no explanation or help saying Jordan was new and we forgot to tell her about that. Then when fridge was delivered they forgot the filter and when I called Daniel said its nit a practice of ours to provide the filter. I call bs as the delivery driver explained they are supposed too. When I explained that to Daniel he hung up on me. I called back to confirm he hung up on a paying customer and said he would leave the filter up front for me to pick up! It was a hassle and I had to call several times to get rescheduled and anyone who knew how to do their job. I suggest you go somewhere else. Although ONLY MANNY AND ROBERTO were helpful who were the delivery guys. Both were professional and helped me with what I needed. DANIEL JORDAN AND JERMAIAH ALL NEED TRAINING OR SHOULD GET ANOTHER JOB OF THEY DONT LIKE TO HELP CUZTOMERS AND PREFEF TO HANG UP AND USE PROFANITY!! NEVER AGAIN! I CALLED CORPORATE 6/18/25 I will update after corporate investigation with results. Super unhappy customer! Horrible!​​

I was so impressed with the customer service I received by b &b!!!!!…read moreThe team was very friendly and helpful, and they went above and beyond to make sure I was satisfied. I highly recommend this company to anyone needing any type of appliance repair! The whole team is amazing and over the top to help us! Thank you b & B ! For being there for us and for being so reasonable

When I moved into a new home, I bought an oven, microwave, overhead exhaust fan, 3 refrigerators,…read moredishwasher, and 2 stands ...a total in excess of $9k. The third refrigerator was problematic and I spoke with B&B while the appliance was still under warranty to which they said, sounds like it as coming unplugged. The problems became more acute and I requested a service call. The serviceman came out and described the refrigerator as cheap piece of junk and unrepairable. Initially, I did say I would come in and buy a new one but I had to move and I opted not to buy another "cheap piece of junk. Today, while unaware of service bill, I get a very aggressive and threatening phone call demanding I pay $150 for a 5 minute service call. Rather than receive another threatening phone call. I guess I will pay. My mistake was patronizing B&B because they were local but frankly I would have paid less , received a military discount, and been treated much better. My advise is Lowe's and Home Depot has better quality and profoundly better customer service.

We had a fridge delivered on January 16th. The delivery guys…read morebasically just dropped the fridge in and left. It was not balanced. Will not purchase from menards again. Not a good experience.

The worst hardware/home store I've ever shopped in! NOT because of their merchandise -- they have…read moreTERRIFIC stuff, it's packed with super good merchandise. BUT, their gimmick "11%" rebate is a total JOKE! They suck you in thinking you'll be saving money. But, I spent nearly $1,000 here on three visits and never got a nickel back! They give you a form on your way out of the store, asking you to fill it out, document your purchases, answer a bunch of questions, and mail it in (with your own stamp) to see if you "qualify" for the 11% rebate on any of your purchases. If you do, they'll supposedly send you a check two months later! Filling out the form and putting all the info together is WORSE than filing your taxes with the IRS! Seriously, Menard's 11% discount program is a total joke, possibly bordering on fraud. Bottom line -- if you don't fill out their forms correctly, you end up spending MORE on merchandise that you can get at other stores, or on Amazon, with instant discounts. Just give me even 5% at checkout and I'd be happier than getting NOTHING trying to fill out all their stupid forms, mailing them in and waiting forever to hopefully get some money back. With Home Depot, Walmart and Lowe's nearby, who all offer instant markdowns and savings, plus many online options, there is no need to waste your time or money at Menard's. They'll never see another penny from me again!

I called A+ Charlie's because I had an Electrolux 600 series washer (that came with our house) that…read morewas draining extremely slowly, because a couple of throw blankets threw off a lot of fuzz and clogged the pump filter. Charlie was available that morning! He came out, took apart the machine to clean out the filter (dumb design by Electrolux!) and got it working again. Definitely will call him again for other appliance repairs.

Charlie examined our oven, ordered the correct element and installed it - all within 7 days. Thank…read moreyou, Charlie.

Terrible at customer service when scheduling my appointment to get my dryer fixed. Technicians…read morecame out multiple time to fix dryer never updated me on anything and there was always random pieces left near the dryer after they left. Another company came out and said they really messed up the dryer

It was a pleasure to purchase an appliance from The Appliance Guy. The washer works perfectly and…read morewas delivered "single handedly" (Partner was ill) the next day. Going back for a refrigerator now!

Swedes appliance service was awesome! James communicated well, and got the dryer fixed in record…read moretime. We gave him the model # over the phone and he came prepared and had it fixed in less than 2 hours. The part comes with a year service warranty and I'm happy to have this company in my Rolodex. Price was more than fair, service was legit and the dryer works great. Highly recommend!

I have used Swedes numerous times for my personal home and the property I manage. James has always…read morebeen honest, trustworthy and reliable. Excellent customer service!

Very please with Wyoming Appliance Repair or Elite Appliance Repair been to my home 2 different…read moretimes and they are very professional, polite, quickly did the job and were gone before I knew it. Everything is working perfectly. I would highly recommend.

Daniel is amazing and stands by his work 100 % I am so glad I found him for repairs!read more

Lowe's delivery service is a sham. My mother wanted Lowes to deliver 15 bags of manure. So, she…read morepaid Lowes 40 bucks to deliver it, but Lowes gave the delivery to DoorDash. Effectively, making the DoorDash person deliver the manure in his tiny car. As verified by the delivery person, door dash didn't receive the 40 bucks to deliver the manure. Therefore, Lowes got 40 dollars for doing nothing! One thing is for sure; my mother will never have anything delivered from Lowes again. Since she felt guilty, she felt I had to pay the delivery driver 10 bucks in tips. My advice, never ever use Lowe's delivery service.

Reading some of the other reviews, I don't recognize the store they are talking about. But then a…read morelot of the reviews are several years old, so maybe it's just things have improved. I can say they were hit hard on several levels during COVID. I wouldn't judge any store by their reviews during COVID. But I have rarely had problems with finding someone who won't drop everything to give me a hand. There are a couple employees who might be a little less than cordial on occasion, but they always do their job and I leave with what I need or an idea where to find it if they don't. I've always been able to find someone who would be willing to help me brainstorm on odd project. Cheyenne Lowes is always my go to if I'm going to a big box home improvement store.

Steven here at this local branch has absolutely no control over his emotions. He treated us with…read morecomplete disrespect and frustration when all we were trying to do was get clarification on our payment schedule. We were behind and called THEM to make the due payment. This is what we were treated with. We contacted Aarons customer service and was told we'd be contacted by Paul, the regional manager to figure this out. We refuse to deal with this man any more. He has a poor attempt as intimidation that will definitely not work with us. They play low ball very poorly.

Been a customer going on a year, or should I say Prisoner?…read more The people were nice at first, of course, but then when we noticed the climbing monthly payments and confronting them about them we saw the genuine colors they really offer...and I will assure you it's not vibrant blue or white.... Our problems led us to contacting the regional manager, who gave me his name as the RM that had been fired a month before and did absolutely nothing about the issues we presented to them. To top it all off the couch we purchased had components that didn't work (USB, backing piece of the armrest broke) and we asked for them to be repaired, that was in December, it's now September of the following year and nothing. We are paying out our account tomorrow, and we will not only talk to people about their service and products but pre-warn them about the issues they absolutely WILL encounter. The day I hear they closed their company for good is going to be a good day...I'll sleep much more sound knowing they won't target people and syphon their money at every corner they can. This company isn't your friend, only your money is of interest to them CONSUMER BEWARE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!