I purchased a kitchenAid dish washer 05/21/2026. Jordan Clayton was very helpful and the the total…read morebuying experience was great. would highly recommend her and Appliance factory. Thank you Ed

Associates that offers the very best customer service that puts other businesses to shame!…read more I went shopping for a washer and dryer to install into a new home and was immediately greeted by a knowledgeable associate who knew everything about all the appliances being sold. The store was split into multiple sections, new in box washer and dryers, discounted washer and dryer ( cosmetic scuffs or damage), fridges and freezers, and mattress. I was asked what I needed/wanted in an appliance then walked through what would suit my needs best. When I finally decided on the model I wanted we bought the appliances with a pickup time later in the week. The whole process was painless and smooth. I do wish the team told me they sold the hoses and power cable separately. Overall, I had a great experience and this will be my first stop for all appliance needs in the future! The value was great and appliances are a decent price.

When I moved into a new home, I bought an oven, microwave, overhead exhaust fan, 3 refrigerators,…read moredishwasher, and 2 stands ...a total in excess of $9k. The third refrigerator was problematic and I spoke with B&B while the appliance was still under warranty to which they said, sounds like it as coming unplugged. The problems became more acute and I requested a service call. The serviceman came out and described the refrigerator as cheap piece of junk and unrepairable. Initially, I did say I would come in and buy a new one but I had to move and I opted not to buy another "cheap piece of junk. Today, while unaware of service bill, I get a very aggressive and threatening phone call demanding I pay $150 for a 5 minute service call. Rather than receive another threatening phone call. I guess I will pay. My mistake was patronizing B&B because they were local but frankly I would have paid less , received a military discount, and been treated much better. My advise is Lowe's and Home Depot has better quality and profoundly better customer service.

Although the repairmen are nice enough, they don't follow through. I've been waiting since October…read more11th for them to fix the dryer in my apartment. People keep coming out, futzing with it for a few minutes, then declaring "it needs another new part". This has happened THREE TIMES. Last time they were here, October 17, I was told that the new part would be in this week and they'd be back this week. Tomorrow's Friday , Oct. 25, and I haven't heard a damn thing from them. I'd have called in someone else by now, but the apartment corp insists on working with them for some reason. IF I have another appliance problem, I'm going to insist they use someone else besides B&B. The one star is ONLY because the repair techs were polite during the very short times they were here. UPDATE: 10-28. After calling B&B last Friday and getting assurances that they'd call me back that same day, BUT NEVER DID, I'd had enough. By today (Monday) my apartment manager still hadn't gotten anywhere with them, so I asked if we could just exchange a working dryer from an empty apartment, and they could deal with B&B without me in the middle of it. I got my "new" dryer within 2 hours. B&B has TERRIBLE customer service!! I'd give them NO stars if it were possible.

Love Menards and their deals…read more Christiana at the front desk (blonde/middle aged woman) had a foul attitude and found humor in the loss of thousands of dollars of plant life in the woefully neglected garden center. No intention of speaking with management. Joked about them being over watered. Cold snaps, whichever way they put it- the garden center is abysmal. It's beyond depressing. Other shoppers spent more time remarking on the death counts of plants instead of shopping for them. Crispy ferns. Dead monstera. Fruit trees dead in their planters and wilting. Corporate needs to know that they are bleeding money by not taking care of their products, and it's a shame because the selection would be nice if they would just... water them. Not laugh and tug themselves around when they could just simply hook up the hoses and give 10% effort. Idk if they are short staffed or what, but even the garden center manager is "aware" of the issues and each time we've gone in (3-4 times this month and a half for home projects) the situation is getting worse and worse. They just let the trucks dump the plants off and leave them to die. Why take care of something and give customers something of value when they could just hope someone can save one off the truck before it winds up at the morgue for plants. Look at the photos. Tells you a lot. And again- talked to staff. They even find it funny. They don't care. Just- tremendous waste of life. Both with speaking with the care desk and with how they handle plant life.

We were in desperate need of a propane tank for our 5th Wheel as one of them would not open or…read moreclose. And the cashier Barbara was rather snippy. She said put that up here and suggested that we turn it around so that she could use her little scanner gun to price our tank. When I asked her about the rebate that came with it, she said oh those are over there at the counter and you have to mail that in, but you do have a year to do it. When I asked her where we could fill the tank with propane, she said oh we don't do that and they don't do it anywhere in Cheyenne. We thought that was a little off. So we asked her again and she said oh you have to go 45 miles south to Fort Collins. So we thought well that's where we're staying is in Fort Collins so we figured that was OK. So when we got out to the truck, we googled it and you can fill it at several places in Cheyenne as you can anywhere else. So Menards does tell their employees that you can't fill new tanks within a 45 mile range of their store. And when you look it up, it's because they want you to exchange it in their outside exchange bin where they make more money. So little Barbara lied to us telling us that we had to go to Fort Collins when we could've just gotten it filled in Cheyenne before every place closed in Fort Collins by the time we got there. That is the reason we gave Menards a 1 rating. I've never really like Menards to start with when we visited areas that have them and probably never go back there. We'll do the extra travel to Home Depot or Ace Hardware in the future when traveling. By the way, Cheyenne and Wyoming have no such law stating you cannot fill empty tanks or refill tanks. Individual stores can refuse for any reason that it's unsafe to fill the tank because of damage or the tank is old. But there's no loss saying that they cannot fill tanks in the state or city or anywhere else in Wyoming.

I called A+ Charlie's because I had an Electrolux 600 series washer (that came with our house) that…read morewas draining extremely slowly, because a couple of throw blankets threw off a lot of fuzz and clogged the pump filter. Charlie was available that morning! He came out, took apart the machine to clean out the filter (dumb design by Electrolux!) and got it working again. Definitely will call him again for other appliance repairs.

Charlie examined our oven, ordered the correct element and installed it - all within 7 days. Thank…read moreyou, Charlie.

Matthew repaired our dryer. He replaced the controle board, realized it must be something else…read more Found that part of the heating element, when it warmed up, was grounding itself to the housing. This caused it to over heat. He explained the fault, didn't charge me for the control board or the extra time. Matthew have great integrity and technical skill. He's my go to Appliance Guy.

Terrible at customer service when scheduling my appointment to get my dryer fixed. Technicians…read morecame out multiple time to fix dryer never updated me on anything and there was always random pieces left near the dryer after they left. Another company came out and said they really messed up the dryer

Swedes appliance service was awesome! James communicated well, and got the dryer fixed in record…read moretime. We gave him the model # over the phone and he came prepared and had it fixed in less than 2 hours. The part comes with a year service warranty and I'm happy to have this company in my Rolodex. Price was more than fair, service was legit and the dryer works great. Highly recommend!

I have used Swedes numerous times for my personal home and the property I manage. James has always…read morebeen honest, trustworthy and reliable. Excellent customer service!

Not only was the tech able to reattach the drainage hose without taking the entire front of the…read morewasher apart (as was shown by YouTube - nightmare fuel) but he showed me tricks of the trade for cleaning out the filter. On top of that, he showed me why the dryer was saying it was 80% or more blocked at the vent by blowing out the entirety of the vent. We literally had just moved into the house and had NO idea how much lint was trapped/built up in the vent. Showed me a trick for doing that same thing myself in three months. And the price? MORE than fair! Don't compare appliance repair companies......hire Elite Appliance Repair. You will NOT be disappointed and you'll be happy you did.

Daniel is amazing and stands by his work 100 % I am so glad I found him for repairs!read more

Lowe's delivery service is a sham. My mother wanted Lowes to deliver 15 bags of manure. So, she…read morepaid Lowes 40 bucks to deliver it, but Lowes gave the delivery to DoorDash. Effectively, making the DoorDash person deliver the manure in his tiny car. As verified by the delivery person, door dash didn't receive the 40 bucks to deliver the manure. Therefore, Lowes got 40 dollars for doing nothing! One thing is for sure; my mother will never have anything delivered from Lowes again. Since she felt guilty, she felt I had to pay the delivery driver 10 bucks in tips. My advice, never ever use Lowe's delivery service.

Reading some of the other reviews, I don't recognize the store they are talking about. But then a…read morelot of the reviews are several years old, so maybe it's just things have improved. I can say they were hit hard on several levels during COVID. I wouldn't judge any store by their reviews during COVID. But I have rarely had problems with finding someone who won't drop everything to give me a hand. There are a couple employees who might be a little less than cordial on occasion, but they always do their job and I leave with what I need or an idea where to find it if they don't. I've always been able to find someone who would be willing to help me brainstorm on odd project. Cheyenne Lowes is always my go to if I'm going to a big box home improvement store.

Steven here at this local branch has absolutely no control over his emotions. He treated us with…read morecomplete disrespect and frustration when all we were trying to do was get clarification on our payment schedule. We were behind and called THEM to make the due payment. This is what we were treated with. We contacted Aarons customer service and was told we'd be contacted by Paul, the regional manager to figure this out. We refuse to deal with this man any more. He has a poor attempt as intimidation that will definitely not work with us. They play low ball very poorly.

Been a customer going on a year, or should I say Prisoner?…read more The people were nice at first, of course, but then when we noticed the climbing monthly payments and confronting them about them we saw the genuine colors they really offer...and I will assure you it's not vibrant blue or white.... Our problems led us to contacting the regional manager, who gave me his name as the RM that had been fired a month before and did absolutely nothing about the issues we presented to them. To top it all off the couch we purchased had components that didn't work (USB, backing piece of the armrest broke) and we asked for them to be repaired, that was in December, it's now September of the following year and nothing. We are paying out our account tomorrow, and we will not only talk to people about their service and products but pre-warn them about the issues they absolutely WILL encounter. The day I hear they closed their company for good is going to be a good day...I'll sleep much more sound knowing they won't target people and syphon their money at every corner they can. This company isn't your friend, only your money is of interest to them CONSUMER BEWARE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!