Simple to schedule and smooth exam. Although I have a new doctor, the transition was seamless.read more

My husband and I had appts scheduled for months. I was called by a staff member named Penny to…read morechange our appts.. Penny called me to change our appointments for the second time and she was supposed to call me back with the new date. She never called back so I called this morning, March 23, 2026 to confirm our new appointment date. I spoke with a young lady and unfortunately I didn't get her name. She said our appointments were cancelled but, were never rescheduled. Now they are saying they can't get us in for 4 months! The person I spoke with was so matter of fact. It was an oh well attitude from her. No thanks! Not only did you lose my husband and I as patients, you lost my mom as a patient as well. You obviously do not need to keep the loyal patients you've had for years. It's a shame because Dr. Tran is fantastic. After reading other reviews I see I'm not the only person with the unprofessional attitude from the staff at this office. If you like rude and unprofessional office staff? This place is for you. If you want kind and professional employees.. FIND ANOTHER PRACTICE!

Eye One Unique Eyewear continues to be an exceptional optical store in Oakwood (Ohio)! What makes…read morethis particular business unique and attractive is because of the owner, David Brown. David is dedicated to helping each customer select the best frame from the wide variety of high-quality, distinctive eyewear. He has incredible knowledge, a friendly rapport with his customers, and delights in providing 100% satisfaction. As a long-time customer, I highly recommend David Brown and his friendly, skilled staff for the purchase of your eyewear!

If you are looking for great looking eyewear with top notch service, Eye1 is the place to go!read more

I dropped in on a weekend to have my glasses adjusted. After a short wait my glasses were…read moresatisfactorily adjusted. Staff was friendly and helpful.

***DO NOT GO TO STANTON OPTICAL*** Went to Stanton Optical…read morein Beavercreek Ohio for a eye exam. My eyes had suddenly been getting worse so I made an appointment at Stanton's. I had never been there and was a little shocked that the receptionist gave me part of my eye exam. Then sat me in a room with a tv monitor and said the doctor will be with you soon! Yep! Sure enough the doctor comes on the tv screen, has me read some letters and that was it. I go out into the store pick out my glasses, get transition lens, anti glare, anti scratch. She said it will be less than 2 weeks and that will be 322.00 after insurance. Roughly 4 weeks later I picked up my glasses. One week later the lens fell out and I took them back to be fixed. I told the girl I was having a hard time seeing and she said that I just needed to get adjusted to them. My eyes are getting worse with bad headaches so I end up getting another eye appointment at another doctor ( a real live doctor). It took her less than 20 minutes to tell me I have large cataracts in both eyes. I had them test my glasses from Stanton and she said there was barely a prescription in them, that they weren't much more than readers! Now I'm looking at having to have surgery that I could have possibly had 3 months ago! I'm waiting to hear back from Corporate to see about a reimbursement. Fingers crossed!

Always excellent service from everyone!!!!! Thank you so much! I have very complex eye diseases…read moreand trust Dr. Zeser!!

Was so disappointed with this local business. I went in and had insurance to use, had the brand in…read moremind, the girl in charge of glass fittings refused any service (clearly they weren't making enough$). I went to another local eye business, they gladly helped me get the exact pair I wanted. Now I will be forever loyal. I did not see the Dr. but feel he should know.

The customer service is poor at this location. I waited for thirty minutes for an associate to even…read moreacknowledge my presence in the store when looking for glasses. Only received help once I asked for a supervisor because no one had asked me if I wanted or needed help. Spent over 1000 dollars just to be treated poorly when it was time to pick up my glasses I had to call both times to see if they were ready for pickup. The first pair I picked up the guy acted as if I was bothering him when I asked to be fitted to the new glasses. Then when I called for the second pair to see if they were ready the girl who answered said yes we sent you a message on the 30th. I advised her I received no messages or calls telling me my glasses were ready and she said well I can send it now an I replied there is no reason to send it now if you gave me confirmation that they are ready now an she just hung up in my face . I will never use this lens craters location again. I spent too much money to be treated so disrespectfully.

After getting the runaround at another location, Zoe at the Fairfield Commons location couldn't…read morehave been more helpful. She answered all our questions and was so easy to work with.

New customer here - wish I'd found this place decades ago!! From the nice and very efficient…read morereceptionist to the magic woman who put drops in my eyes without me noticing it - the entire staff made it a wonderful experience. Dr. Christine was extremely thorough and professional. The best part was picking out frames. She asked what I was looking for and I said honesty. She delivered! Very helpful in finding frames that fit and flattered my face. The whole team there are fantastic. I could not imagine anything better!

Expect to pay 3x more for glasses here, not to mention wait times of over a month. Staff is…read morefriendly but not worth the exorbitant pricing

Got glasses here, I didn't get the 80 dollar option for anti reflective lenses. I waited 3 weeks…read morefor glasses, and when I look at any lights now there are giant streaks of light. To the point of them being in-wearable. And all they can tell me is "well we can put anti-reflective lenses in for as low as 37$". Ridiculous! So I paid over 120 $ already for glasses, and now I can't wear them unless I pay more money ?? This place is the worst optometrist location I've ever been to. I've never had "anti reflective lenses" and never had this problem with lights. I would not recommend going here.

overpriced and didnt fully explain things. said i had a cataract-i had to ask if it was ready to…read morebe handled and where. Dr J and assistant mumble readings, like it's a big secret-irritating. then did contact exam, said 2-3 business days. had to call after 2 weeks. problem with the order not connecting. Norway to figure it out unless i called. now over a week later crickets and no returned call. had to leave a message, prob wont hear back. Will be looking for a new optometrist.

Absolutely love this place! The attention to detail and friendly staff went well over my…read moreexpectations and made my visit a wonderful experience!! -Megan Miller

Horrible service, no wonder they're closing up!! Takes forever to get glasses then they don't even…read moreknow when they do have them or where they are. When we finally picked them up we weren't the only ones upset with the service

I bought my glasses here after getting my prescription elsewhere. Sam who helped me was incredible…read more I had stopped at a few other places to look at frames and the prices were very high. By the time I stopped here I was feeling defeated. He helped me find the perfect frames and the price was reasonable. The whole experience was--dare I say it? Fun! Sam is the best!

My daughter had an appointment there 2 weeks ago. Our exam was well over an hour past the…read moreappointment time but I gave them the benefit of the doubt. Today my exam also ran over an hour past the original exam, then they called yet another person ahead of me. Had I stayed my exam would have been well over 90 minutes past my initial appointment time. Clearly the quality of this establishment had gone down. Not to mention my whole account some how was deleted along with all of my exam history.