Lose your glasses at the beach ? We did. Eyemart Express was able to replace our glasses same day…read morein about an hour, while you wait. Highly recommend.

Joyride is amazing I've got a half r cut and told the cutter about joyride amazing and it's also…read morecheap af I'm a kid my dad loves joyride we both love Ryan Trahans candy watch him when you have it

It's time for me to have cataract surgery! Dr. Fellner takes…read moretime to explain the procedure, the different types of lenses, etc. and he makes me feel a lot better about it. Jenny, Nancy and all the staff are excellent at their jobs, so the whole process is seamless.

Been going there for years. Friendly staff and great Eye Exams. Dr Fellner did my Cataracts years…read moreago.

Great experience overall with eyeglass frame shopping. My son was paired with a representative that…read morewas finishing up helping another customer. Once her attention switched to only us she was phenomenal. They have easily over a dozen name brands. The show room is clean, but kinda average. My son found two candidates. The one name brand,, the other a generic. The price difference was high. Ultimately my son found a pair, but wants to make one addition stop.

Great customer service. Will be first visit so will update. Recommended by two friends.read more

My husband and I went to Target Optical in Hilltop. We were helped by Sandra . She is just…read morewonderful. Very helpful and kind. We went there last year and she helped us then as well. Was not expecting to see her again, but was so glad she was there. She just made the whole experience fun, but with professionalism. Highly recommend her and the optical dept there.

They're not able to access your prescription if the doctor you originally saw moved to a new…read morelocation. You must call the doctor directly yourself to obtain.

LensCrafters, once located in a multi business out parcel center on the site now occupied by Shake…read moreShack, was really difficult to find. The old location, on the corner of Constitution & Virginia Beach Boulevard. must have still been listed as the address in my GPS. It kept leading me into that parking lot. Finally my friend, who I was taking to purchase glasses, called for directions. The current location is directly across Constitution, occupying the end of a building at Town Center with an entrance on Main Street. It was easy to park where we were and walk across the street to LensCrafters. The store is beautiful with an aesthetic exterior, as is required for all the businesses at Town Center. I've passed it a plethora of times on my way to the back entrance of my bank. It blends in with the area decor so nicely that I never noticed it was there. That isn't a bad thing because I no longer require eyeglasses. If I still did I probably would have noticed the store. The interior was clean, spacious and laid out nicely. Frame displays were well spaced with plenty of room to browse. We were greeted by a friendly employee who provided my friend with a box with spaces in which to put frames that interested her. After filling the box we proceeded to the fitting table. Lilly was very helpful in adding input to the opinion of my friend and myself. One frame was the perfect shape for her face but was in a color that wasn't. Lilly indicated that she had the frame in a different color, which turned out to be just right. She went through the different options for the lens that would fit the prescribed requirements, offering economical options to provide the solutions needed. Even though my friend's insurance provided a discount, Lilly found a LensCrafter's discount that was less costly than using insurance. This was a great experience with wonderful choices and customer service. If I still had to wear glasses, I would most certainly choose LensCrafters for my purchase.

I have needed glasses for a very long time and just kept putting it off. After doing some research…read moreI determined LensCrafters was my best option based on my insurance and AARP membership. I couldn't have made a better choice. I knew there was a location at Towne Center so my friend who was nice enough to take me since I am not cleared to drive yet after having Surgery on my right hand, put the address in her cars navigation system and off we went. After some GPS confusion and a call to the business for direction, we finally arrived. Located on the corner of Constitution and Main with the entrance of the store on Main. We were greeted immediately upon entering and helped by a very nice employee named Lilly. She allowed plenty of time to look around and choose frames I liked and she even provided a tray with numerous dividers to place my frame choices in. After looking through and making my frame choices, we sat down at the fitting table. Lilly, my friend and even the other employee were very helpful with helping me choose the right frame. Liking the shape of one but not the color, Lilly told me she had that frame in another color and the other employee handed me the new color frame almost before Lilly finished her sentence. Talk about a group effort! After checking my insurance benefits, Lilly indicated a LensCrafters discount would be a much better deal for me. After going through the lens specifications on my prescription and giving me options that would be more economical for me, we were ready to order my glasses. This experience was went so smoothly, I couldn't have been more pleased. If you need glasses, I highly recommend LensCrafters.

I have been going there for a couple of years now. Dr. Komornik and staff are excellent and…read morefriendly. Thorough exams and care received. Go once and you will have an Eye Care Team for life.

Dr. K has been my optometrist for 3 years. He is knowledgeable and kind. He cares about his work…read moreand patients. That reflects in the staff that he hires. The staff is friendly and helpful.

Contact Optician Teresa for all your prescription eyewear needs…read more I have a very strong eyeglass prescription that prevents me from buying sunglasses from certain websites. I found a pair of sunglasses and sent them to her location. Teresa was able to add my prescription, so now I can enjoy wearing sunglasses at the beach without squinting. Even though I don't live in the area, she made the entire ordering process smooth and easy.

This place is very professional. They go above and beyond to make sure you love your glasses and to…read moresee if your new eyeglass prescription will work for you. If you love the vintage glasses this is the place to go! My eyeglasses and sunglasses arrived within a week of ordering them.

Immediate customer service when I walked in with a prescription for my son…read more Located in the Lynnhaven Mall by JC Penny's. Two options for parking are garage and surface. Both free. Great selection of brands, but ultimately nothing worked. They offer 40% off prescription glasses promo now. Prior to leaving a follow up from another rep.

Unfortunately I had the worst customer service experience of my life here yesterday. As a brief…read morebackground, I've been wearing glasses for 27 years. My parents both wear glasses and we had previously been going to the optometrists and retail LensCrafters in MacArthur Center once a year every year for as long as I can remember and always have had a great experience. That store has now relocated and the closest to me is Lynnhaven Mall. I had previously walked into the retail side and a lovely woman named AJ helped me adjust my glasses that my toddler broke until I could replace them. I was looking forward to coming back to her to help me pick a style after my exam. I scheduled my appointment yesterday morning for that afternoon at 4pm. I arranged for my husband to get out of work early and watch our son to accommodate this appointment. I showed up at 3:55pm. At the front desk were 2 women one 20s/30s and one was older. The younger one greeted me and then proceeded to say and I quote "...yeahhhh we didn't have a phone number on file for you and your email didn't work so your appointment was canceled." The form did not require me to input a phone number or insurance. It even said on the confirmation email (of which I received THREE confirmations to the same email that "didn't work" for them) that I could fill out forms and provide insurance in person at the time of my appointment. They continued to tell me they could reschedule me for another day. I'm a very patient and understanding person, I don't enjoy confrontation. There was no apology for wasting my time. No effort to accommodate me. The lady beside her was her supervisor as I learned when asking to speak to someone else. She also met me with attitude, rolling her eyes and refusing to look at me, typing on her computer while I was desperately trying to seek resolution. Unprofessional, disrespectful and just downright rude. I wasn't yelling or cursing I was just upset at the situation and honestly, even a simple apology for the mistake would have gone so far. But not once did they even say sorry, in fact, blamed me saying I must've spelled my email wrong or there was a problem on my end. I received various spam emails and work emails to my same email after booking. Aside from this, I don't even understand why the appointment had to be canceled. I could've provided this info on the spot. My appointment was confirmed as BOOKED multiple times via email. I suggested perhaps there was an issue with their email host. Again met with blank stares. Disappointed is an understatement. Neither one of those women should be in a customer facing position. I'm disheartened to take my business elsewhere for my eye exams however AJ and the other gentleman working the retail side are absolute customer service rockstars and tried to help me afterwards.

We make our appointments three weeks ago and came in this morning to see Dr. Julie Robarcheck for…read moremyself (re-check for existing glasses) and a routine eye exam for my 15 and 11 year old, hair verifying their vision is on point. We came in right at 11 (on time), did paperwork (a separate set for each person) and they did our pre-screens while we waited for the Optometrist. They let us know that they were running a bit behind because they'd taken an emergency patient this morning. No problem. Appreciated that they told us ahead of time! One HUGE thing is that while their waiting room is very small and there's no kids area, they were super patient with my toddler as she ran back and forth... being a toddler. Haha... they didn't mind at all that she was chatty and wanted to look at things. I finally got in and they did my exam. Dr Julie was EXTREMELY THOROUGH. Wow! I have never seen an optometrist that is as in-depth as this for an exam. Maybe I've just had really crappy doctors, but she was great! She did more than just the standard flip through "can you see this now...? Which is clearer?"... she checked my optic nerve, discussed my results with me (instead of just handing me a piece of paper with a script). As I said, they were running behind and they asked if we would be available to come back at 2:30 for the other two eye exams, after lunch. They said that they could still see us in a short while but coming back, there wouldn't be a waiting room sit. So, we said "yes" and went over to the outlet mall for lunch and to check out the sales for Spring Break. I didn't mind a bit and I actually appreciate that they made the offer, knowing that we have an impatient toddler in our company. Haha. We came back around and got all of our eye exams wrapped up and they provided our prescriptions on the spot. Very grateful for quick and friendly service. Often, place "on base" can be lacking in this area, and they are not at all!

Dr Miller is very personable, thorough and professional. He's been my optometrist since I moved to…read moreVA Beach after staying in Norfolk for about a year. When I had stabbing eye pain symptoms after a major cat accident in March 2022, Dr Miller squeezed an appointment in to make sure the symptoms are addressed. Would recommend Dr Miller hands down!

I highly recommend Dr. Andrew Miller! I had my first ever official eye examination today and I must…read moreadmit that I was a combination of nervous and scared. I met Penny and Beth and they were both so wonderful! So friendly and accommodating! They really helped me to relax a bit. Then I met Dr. Miller. Such a caring man who definitely does his job with excellence. He explained everything so clearly and was quite personable and funny too. If you are in need of an eye doctor, you will be more that amazed and happy with Dr. Miller and his staff!