The area itself is terrible, which unfortunately is not much the hotel can do…read more The size of the room is pretty big, bathroom counter is also a decent size with a touch screen light up mirror which was fancy! These lamps have GOT TO GO. It looks like dirty hair covered the lamp. Horrendous. Staff was nice, but probably wouldn't be back only cuz of the location, would look for a better area !

Clean, interesting Roman Tub in the bathroom, friendly breakfast bar attendant (which is unusual…read morenow days) We stay here whenever we visit & it's near our friends & a good value. When we recently visited I left my makeup bag in our room. Of course I was desperate to get it back so I called right away when I realized. The first time I talked to Monica ( I hope I got the name right. I know she works at 3.. The girl before her sounded very unconcerned & not very helpful but Monica assured me that they had it & it would be sent She deserves more than the five stars than I can give her here, just for her kindness & helpful & great attitude & follow through, so I'm not taking stars away. I received the makeup suitcase yesterday & was so grateful I had to take time to yelp her! We need more like her. Thank you Monica.

The front desk receptionist is an amazing human being. She is very quick with her responses and…read moreprofessional and it's so nice having a young face greet our family so kindly. We were here for my children's spring vacation and we were very pleased with Cienna. However, the reason why I didn't give the hotel five stars because her male supervisor looked like he was having her do more than she was supposed to in her job duties. I saw her moving from place to place during our stay and she was not able to remain at the front desk--that poor thing! She deserves a raise for how she treated our family.

This is simply the worst hotel ever. It's more like a cheap motel. The room smelled like mildew mix…read morewith sweat. I asked the front desk to do something about the smell they simply sprayed room refresher to cover up the bad moldy smell. The towels were so old that they turned grey and I could find pieces of hair embedded in them. The worst is that there is no working shower! I was taking a shower at night and the water shut down in the middle of my shower. I called the front desk and was told that no one was on duty to help. How can any hotel have no maintenance people on site and on call????? It's a major violation of the safety protocols and putting every of the guests at risk. Save yourself from hell and avoid this horrible place!!!

February 2026: still half of the garage taken up with construction items, but not out in the open…read moreas in prior stays. Much better service this time and got the room requested. I've stayed at the BW Redondo Beach Inn a few times, and each time my room has been large, clean and good. However, I got home in Nov'25 from one of the longest rainstorms in LA history and the already cramped and not enough parking spaces parking lot was full of construction materials. I can't understand on a weekend why they couldn't be put somewhere else? Also, despite checking in around 4:30pm, they had not held our room on the top floor I had asked for, so there was some noodling around to get it. We got a very large room on the top floor and everything was perfect, except on night 2 the roof starting a slow leak. They offered to move us, but it wasn't a huge deal, but beware, they are working on the rooms now for awhile.

Awesome location, next to the beach and shopping. This best western plus started our family out…read morebooking with the company. I will say the parking lot is a bit of a problem at this location, you can walk to everything you need close by. If you drive out make sure your back before 5pm or good luck.

I highly recommend the Portofino Hotel & Marina. We have a stunning oceanfront room, and you can…read morehear the sea lions barking in the not too far distance. It is such a fun and uniquely coastal touch. Our suite is lovely, spacious, and very clean, and the bed is incredibly comfortable. We are also within walking distance to the pier. The staff has been so welcoming and quick to offer great recommendations, which really adds to the experience. We originally planned to stay two nights, but we are seriously considering extending it to three. Everything about the hotel and the staff here has been wonderful so far!

I flew all the way from Charlotte, NC to spend the weekend with my family, and unfortunately our…read moreexperience started off on the wrong foot. We arrived around 12:00 p.m. to check in and were told our rooms wouldn't be ready until 4:00 p.m. We were assured someone would call us when they were ready, but no one ever did. Not a huge deal. We made the best of it and enjoyed our afternoon. When we finally returned to check in, the front desk couldn't even find my reservation in the system, which only added to the frustration. Before booking, I specifically called the hotel because our priorities were simple: two double beds, a balcony, a water view, and rooms close together for our family. I wanted to confirm this before spending the money. Unfortunately, none of those expectations were met. What was most disappointing was the "Marina View." I'm currently looking out at a parking lot with a small glimpse of the marina in the distance. Calling this a marina view feels very misleading. If you're paying extra expecting to wake up to a beautiful waterfront view, you may be very disappointed. To make matters worse, the manager approached me and said, "I already spoke to you." I had never met her before. It left me wondering if he had confused me with another guest. It's really unfortunate because the hotel itself is beautiful and the interior design is lovely. But great design can't make up for poor communication and disappointing customer service. My advice is to call the hotel directly before booking, ask very specific questions, and write down the name of the person you speak with so there's accountability if the room you receive doesn't match what you were promised. Just sucks to spend all this money and be looking at cars. Also the kayaks are not free. Only the bikes are. That was also false news.

I had an absolutely wonderful stay at this hotel, and I can't recommend it highly enough. From the…read moremoment I pulled up, the atmosphere was welcoming, but what truly set this experience apart was the incredible service. ​A massive thank you to Angel at the front desk. Truly an asset to the team! Angel greeted me with such genuine warmth and went above and beyond to ensure my check-in was seamless and that all my requests were handled with a smile. It's rare to find someone so attentive and professional; they really made me feel like a valued guest from minute one. ​The room was pristine, the amenities were top-notch, and the location was perfect for exploring. If you are like me and get anxiety about Parking be rest assured spacious Parking lot $25 fee but we'll worth it. However, it's the "people first" attitude--led by staff like Angel--that will definitely bring me back here.

Clean, modern facility with kitchen and bar. Friendly bartender, Michael, and nice front desk girl…read more Food at the bar was very good and they have "Happy Hour" prices until 6:00. Be aware of the $25 per night parking fee! While I didn't pay (Diamond member) this is outrageous! Giant homeless camp on the property next door that drifts onto the property. I will say, I mentioned the homeless issue and the girl at the front desk ran them out of the smoking area outside. Welcome to California.....

We loved this hotel! Our room had a beautiful view of the marina and you can see the amazing sky…read moreviews in my photos. Housekeeping was great and the room was perfectly stocked and spotless. We had brunch during our stay and enjoyed happy hour with live music. Everyone we encountered on the staff was so friendly and welcoming, from valet, check-in personnel, restaurant staff, and housekeeping staff we chatted with while walking around. We had a great time and will be back soon.

My husband and I recently spent a couple nights at Shade Hotel for a wedding that was taking place…read moreat the hotel. Shade Hotel is located in the marina district of Redondo Beach. The area has several boating clubs, a few seafood restaurants, hotels and event venues, and some small bars. It is definitely a quiet area that closes up early in the evenings. The hotel itself is really very lovely, though I wouldn't call it fancy. I will start by mentioning a few things that I didn't like. First, it is really too expensive. Likely it was more expensive than usual, as we booked late and they only had suites left. Also, I didn't like that the hotel restaurant and room service stop serving food at 10. Even after the wedding, when several people tried to go to the bar, around 10:30 on a Saturday, they stopped serving drinks. Further, we arrived to check into the hotel around 10PM on Friday night and were informed that all of the restaurants in the area were closing, so we had to drive to the next town over for dinner. I guess the area this hotel is located in is a bit too quiet for my taste. I also didn't like the $49 per night valet parking, with zero self-parking. Now, on a positive note, I enjoyed the welcome drinks, which were two mini strawberry daqueries... they were actually not too sweet and quite stiff. The staff was super friendly. They were always available and tried to be helpful. Whenever we went to the lobby they would give us bottled water. In the restaurant bar, they gave us free coffee and Diet Coke to take to our room. Our room wasn't overly impressive for a suite, but it was still very pretty. I loved having a view right on the harbor walkway. It was nice to walk out of the hotel and be right on the harbor. The balcony was a lovely place to sit with coffee. They also have an outdoor bathtub right on the patio. I love when beach hotels have outdoor tubs and showers. The room was comfortable with plenty of outlets and digital color-changing lighting. It was very clean and modern. All in all, I think the hotel was more expensive than we would choose had it not been for a wedding. However, I really did enjoy my stay. It was a friendly hotel with nice views and a bit of a resort vibe.

The view is beautiful. The amenities such as fire place and…read morethe TV didn't work. Great guest service at the front desk.

**Good Night, Don't Let the Bed Bugs Bite**…read more Since 2020, The Beach House in Hermosa Beach has been my preferred staycation destination. Although the front desk staff often made me feel more tolerated than celebrated, the stunning views kept me coming back and with no room service available, my interactions with the staff were limited to check-in and check-out, allowing me to enjoy my visits in peace. After my mother passed away in July 2025, I chose this hotel to help me cope during my first birthday, Thanksgiving, and Christmas without her. The beach has always served as my sanctuary. However, during my last stay in December 2025, I unknowingly left with an unwanted holiday gift: BED BUGS. That's right BED BUGS AT THE BEACH HOUSE, HERMOSA BEACH, CALIFORNIA! Throughout 2025, The Beach House was my only travel destination. In January 2026, I began to notice itching, and by February, I was experiencing severe reactions without understanding the cause. One night around 3 a.m., I spotted a bug crawling on my pillow. After killing it, taking a pic and asking Google to identify, I discovered it was a bed bug. Having lived in my home for over 50 years without any bed bug issues, I was shocked. I immediately contacted an exterminator, who confirmed the presence of bed bugs, likely brought in during my December visit. Given that my only travel in the past year was to The Beach House, I knew where they originated. Fortunately, I caught the problem early, but it still cost me $2,000 to eradicate them before they became an infestation. I stayed on the 3rd Floor in an Ocean Front Suite I guess you can say I got more than I bargained for. SHAME ON Beach House Hotel Hermosa Beach for not maintaining a higher standard of care to protect guests from BED BUGS!

The staff were all really great here, from check in to check out This is a really good central…read morelocation in Hermosa Beach, with lots of great stuff in easy walking distance, including the very nice beach itself. Unfortunately there were a few problems, one being at least half of the outlets didn't work. Really inconvenient. There was also almost no room for clothing, so unless you are traveling REALLY light or are only staying one night, you will feel this right away. Also, not very good windo coverage. If you are a rooster, waking up with the sunrise is great. If you are on vacation, not so much. Not a horrible hotel, but they really missed the mark on what I consider basic hotel stuff.

We called for a last minute overnight and had the best time. Natalia helped us and check in was a…read morebreeze. Room was spotless and quiet, continental breakfast was delicious, and you can't beat the beach proximity. AC was quiet and blackout curtains were much appreciated. There's e-bikes, beach chairs and umbrellas. Would definitely stay again!

Looks nice online, however our room was dirty. Bathroom floor was dirty with tiny pieces of…read moresomething black. There were toenail clippings around the bed! You can tell nobody swept for sure. The rooftop area would have been nice if it wasn't in total disarray & NONE of the fire pits had propane. Yes, we tried every single one of them! Beds were also uncomfortable. Definitely wouldn't return.

This hotel was clean & quiet, so no complaints here. It was serviceable & I was able to get a quiet…read morenight of sleep. Rooms were small, although the suites seemed to be a nice size. I didn't really find that I wanted to spend time at the hotel or in my room because it was dark. There is no one at the front desk, but you can always get someone on the phone easily. I should note that the location is great. Easy walking distance to all of Hermosa's restaurants and activities.

This review is limited to being a guest in a work gala in the Penthouse event room, visiting a…read moreformer colleague in the first floor, eating at the restaurant, and viewing the Samurai of the Diamond mural. The hotel is located on Hawthorne Blvd in Central Torrance. The parking is now a paid lot. The Penthouse event room is very nice and offers a nice view of Torrance. The work event that I attended was grand and with excellent catering. As for the restaurant and the mural experience, those are separate reviews. Have to mention the famous DoubleTree cookies. Those are always a delicious treat! Overall great experiences at this DoubleTree. 4 stars!

I'm tired (awake for 27 hours), so I'll make it quick:…read more - When we got here, no bellman assisted us, despite what looked a few wandering around the lobby - the door is so thin you can hear everything outside in the hallways; people walking and talking, carts rolling by, etc - worst of all (picture related) I found hair (pubes??? Short hair like that seems to be trimmed from somewhere unsightly in my opinion) on the very pillow I was going to lay my head on!!! Genuinely disappointed, mildly disturbed, never again. The 3.7 rating or whatever ratings has by the time you view it are lying to you. You'd be better off staying somewhere else. Normally Hilton has some pretty decent places, but I'm ashamed to say this place generally felt very... meh. I'm not making this one star because the receptionist was nice about my reservation, even after having a bit of a hard time finding our reservation (someone else's reservation showed up for us somehow) and found an accessible room for my family and I (elderly individuals in my family). Very old and outdated, no valet or bellman as mentioned above. Very deceiving looks. I would say goodnight (as of the time of writing this), but I doubt I'll be getting any sleep after the "pillow hair incident" of haunting my dreams.