After going to the same hairdresser for 30 years, I was honestly nervous about finding a new salon…read more When he retired, I struggled for a while trying to find someone I could truly trust with my hair -- until I found Salon 20/20 From the moment I walked in, I felt welcomed and cared for. The team took the time to listen, understand my hair history, and deliver results that exceeded my expectations. The quality of their work is absolutely top notch, and the attention to detail truly shows. Hands-down, I will be coming here for the next 30 years if they're still around! If you're looking for a salon that combines professionalism, skill, and a genuinely great experience, you must try Salon 20/20

I went in July 1 2025 for hair & makeup for my much anticipated first ever maternity photo shoot!!…read moreHannah was my stylist. My makeup was 10/10. Highly recommended. However, I am absolutely heart broken to say my hair was not done well and not HOW I ASKED it to be done. When I made the appointment, I asked for heat rollers to be used because even though my hair curls & holds fine at home, when I get my hair professionally curled it never holds. THE OWNER REPLIED TO MY GOOGLE REVIEW SAYING MOST SALONS DON'T HAVE HEAT ROLLERS. I WAS TOLD BOTH TIMES I CALLED THAT HANNAH WOULD BE REMINDED TO BRING IN HEAR ROLLERS. SO NOT ONLY WAS I LIED TO, BUT THE OWNER COULDN'T EVEN BE EMPATHETIC AND APOLOGETIC BUT INSTEAD BLAMED ME FOR NOT ADVOCATING BETTER FOR MYSELF. The morning of my appointment, I called again to remind them to ask Hannah to BRING IN heat rollers to use on my hair. I requested them a third time when I got to the salon for my appointment. Hannah shrugged it off, saying she believed the "velcro rollers" would only give me volume and not curl and that she would curl my hair with a curler & pin it for a few minutes to let it set. I trusted the professional, but I should have stood up for myself and insisted on using heat rollers. Within 30 minutes of leaving the salon, the curls were gone. I was absolutely devastated. This maternity photo shoot is obviously a huge deal, once in a lifetime thing, and I just spent $155 (tip included) for great makeup and flat, straight hair. I was so disappointed that my requests were not met. My appointment was scheduled to be three hours long, but it only took two hours if that gives you any idea how much shorter "pinning my hair" took than the heat roller method would have taken. I rushed to Ulta, seeking some sort of last minute option as I was absolutely heart broken that I had just spent so much time & money on my hair that was an absolute fair for such an important event. Ulta curled my hair for $30 and those curls lasted for most of the photo shoot. They also wondered why the salon wouldn't do what I requested and even said heat rollers is the tried and true method that worked for our mothers and grandmothers, having no idea what Hannah meant by "velcro rollers that don't curl your hair." Anyways, I made the best of the photo shoot (which was cheaper than the hair & makeup) but having to drive in 3 hours & out 3 more hours and spend hundreds of dollars and take off work etc etc I would have liked to have gotten the hair style I asked THREE TIMES for. Great salon, great makeup, etc but fine hair'd girlies whose hair may not hold a curl super well beware Photo is my hair within 30 minutes of leaving the salon.

Amber was AMAZING!! My hair is... what's the word...a pain. It is really thick and refuses to…read moresubmit to cute hairstyles. She knocked it out of the park though!! Thank you!!

If you are looking for a new place to get your hair done. May I suggest The Loft at Hubbards…read more Located near St. Matthew's this is just odd Hubbards Lane at Shelbyville Rd. A nice place that is locally owned and clean. A full bank of stylists that can help you and your needs. Please check them out. You won't be disappointed.

Very happy I found Leslie through recommendation of a co-worker. Being new to the area, I scoured…read moreYelp and social media for a good colorist. I didn't see anyone's highlights done as well as I wanted mine until my co-worker. I immediately asked her who did her hair and less than a week later, I had an appointment. Scheduling was super easy, and obviously with little wait. I had an amazing colorist at a hip salon in Chicago and was nervous about my first hair appointment in Louisville. Leslie was very welcoming from the start and understood exactly what I wanted while explaining how to achieve that. We had genuine conversation. I'm so happy with the outcome!! Only complaint is more about the salon space itself. I had never been there before and it was a little difficult to find just from Google Maps directions. The salon was a little untidy; cut hair on the floor of empty stations. The music over head was mellow, somewhat had break up songs interrupted by commercials. These are all little things that didn't really effect my experience. Overall, I am very happy with my partial highlight / balayage and definitely will be back to Leslie!!

Hi had a fantastic experience for my first time at Studio 3 Eleven Salon. I am new to Louisville,…read moreso I scoured Yelp to try to find where I should get my haircut. I called the salon one day, and they were able to schedule me for the following day. They put me down with Ryan, and I'm so glad they did! Ryan took time to talk me through my desired style and how it would work best with my particular hair texture. He was very nice to talk to, and the finished product was exactly what I wanted! He explained things to me that I hadn't realized before about different hair color pricing and strategies in case I want to do that in the future. I will definitely be back on a regular basis!

Phenomenal service and attention to detail. The shop is very attractive and comfortable with the…read moreTop Notch welcoming staff! They make you feel valued and appreciated and they are great listeners who are very skilled at what they do. Always fun to go here! Joseph's is the best of the best!

My hair has never been healthier and looked better! They listened to exactly what I wanted and…read moredelivered! I already have my followup appt booked. ;)

Great atmosphere and skilled stylist. Larry delivered exceptional service to my hair in record…read moretime. Check them out.

First time going, scheduled an appointment with Hope. You schedule online and pick your stylist or…read morethe time and they will assign based on availability. The parking is in the back, small lot, I pulled into the wrong lot at first but don't worry there are signs for all the businesses around claiming their parking. You will know if you're not in the right parking lot/spot. Overall great cut, friendly staff, and clean. The place was nice, comfortable and didn't give that pretentious, we charge $150 for a trim vibe. Always overwhelming to find a new stylist and place to go. This place is a good find if you need a salon/stylist.

Monstera Salon was a new home to my hair stylist, which gave me the opportunity to stop in. I…read morewouldn't have found the salon otherwise. It is tucked deep into an office park and on the backside of the building. Plenty of parking and the entrance door was clearly marked. True to its name the owner decorates the space with monsteras and other greenery. I love the painting on the wall as well and the pops of color. The space is relaxing. Only side note is about the salon chairs. They were a tight fit for my pear shape. I've not had this issue before and felt self conscious. This fit could be tough for a future client.

A hidden GEM in St Matthews! Once you stop in the Monstera Salon, you know you are in great hands…read more The salon is super chic, clean and the stylist are all amazing! You will not be disappointed.

Got kicked out by Being offered a "kid friendly place like McDonald's " instead when their website…read morereads "good for kids" & I was sitting there with my 5 year old in my lap the whole time waiting on a friend to get their hair done. I felt The approach was rude and inconsiderate as we had come together and were excited about trying this new place out.

I absolutely love going to J Michael's salon located at 4121 Shelbyville Road (in the old Sears…read morebuilding). Paige is the stylist I see, & she does a phenomenal job on my hair. I normally get a touch up on my color, she trims up my hair, she also styles it (sometimes she uses a straight iron to make my hair straight & smooth) other times she curls my hair, if I'm headed out for a night on the town. Most times she waxes my brows for me as well. A typical visit includes a stop at the color bar where the freshening up of my hair color takes place. The chairs are comfortable, & there are snacks nearby if you need a little something to hold you over until lunch or dinner. Every time as soon as I enter, I'm greeted by the receptionist, & she asks if I need anything to drink - a soda, or water (you can get a canned soda, or a glass with ice) they also have wine & bourbon as well if you're really having a bad day or week. I usually sit at the color bar while the touch up is being done, as well as the time it takes for it to process. After that, it's off to the shampoo bowl (which is probably my favorite part)! The color is rinsed off, I get shampood, conditioner, & toner. This is also where my brows are done. Lastly we go to her chair where she trims & styles my hair. The salon is very well laid out, there are 4-5 salon chairs laid out in each section, so when your stylist is taking care of you it doesn't get so loud that you can't carry on a conversation. At J Michael's you can get a manicure, pedicure, a facial, you can have your makeup done, get a massage, lash extensions, and even microblading. They are definitely a full service salon. It's bright & airy, people are friendly, & there's always music playing, & it's generally a wonderful place to get pampered. There's plenty of parking just outside the door of the salon. I'd definitely recommend J Michael's if you're looking for a good place to be spoiled. The products Paige uses on my hair leaves it feeling soft & looking healthy. I typically buy several of those she uses on me, every other visit so I can keep my hair looking just as nice as when I leave the salon.

Absolutely amazing service from start to finish. They assisted my 92 year old client up and down…read morethe stairs and made her hair appointment so easy for her. Her hair looks fantastic and I can't wait to get my own hair done there! Thank you ladies!!!

I booked with Wibby and it was honestly the best hair experience i've ever had. I went in there,…read morenot knowing exactly what I wanted with Also very damaged hair. I showed her a Pinterest board. She had a great conversation with me before hand and expressed to me that while we can still make my hair look good we need to focus on strength and health and we cut a good amount off and right after she cut it off I can immediately feel the difference after the wash and after the color and after the styling, it looks so good. It looks so natural. It was exactly what I was asking for it had everything that I wanted it was full and healthy and dimensional definitely will be back!

Hilary is still amazing after 12 years of getting my hair cut by her. Woooohooo. Keep cutting…read moreHill....you are amazing.

Service was good. Lady that cut my hair was very professional. Couple of people asked to use the…read morebathroom (including myself). Told it was no longer available to customers. This apparently was the decision of a manager. Heard that this has angered some patrons. What kind of bonehead would treat their customers in this fashion? That individual needs to sit by the bathroom door and personally tell patrons and possibly their children why they can't use it. My last comment is you want to have a welcoming atmosphere in your store. Asking them to use the restroom at Duck Donuts is beyond stupid.

I went to this salon for the first time and Katie was my stylist. I asked for a full highlight and…read moreshowed a photo for reference and left the salon with hair similar, if not, darker than when I went in and paid $370. I reached out to Katie asking is she could get me back in to put more highlights in and she responded saying the results I got were what we discussed in our consultation and saying I was changing my mind. I understand being a first time client that there can be miscommunication, but I showed a reference photo and stated multiple times how I wanted to be brighter and she instead put a dark color in my hair. I went ahead and reached out to the salon owner who told me that Katie told her she couldn't get me the results like the picture I showed her, which is simply a lie. I have been getting my hair highlighted for 25 years and never had an issue getting it blonde. I told the salon owner I did not feel comfortable coming back in at this point and wanted a refund since I was now being treated like I was the problem. The salon owner said Katie would reach back out to me and she did not. I had to reach out to Katie again and asked for a refund since I would have to go to another stylist for the results I wanted. She responded saying she will not issue a refund since I took time in her chair and used a good amount of hair products. This experience has been very upsetting 1. to be told I'm basically lying and 2.spending $370 and getting the opposite result of what I wanted. Very unprofessional and not what I would expect from a "high profile" salon.

J. Estell Salon is wonderful! I have been going to Laura for a year and it's been a great…read moreexperience! She always makes sure her customers are happy with their cut and color and is a great stylist! The owner is polished and professional and so nice to everyone! The girls are so friendly and nice that it's always a pleasure to get my hair done.