After going to the same hairdresser for 30 years, I was honestly nervous about finding a new salon…read more When he retired, I struggled for a while trying to find someone I could truly trust with my hair -- until I found Salon 20/20 From the moment I walked in, I felt welcomed and cared for. The team took the time to listen, understand my hair history, and deliver results that exceeded my expectations. The quality of their work is absolutely top notch, and the attention to detail truly shows. Hands-down, I will be coming here for the next 30 years if they're still around! If you're looking for a salon that combines professionalism, skill, and a genuinely great experience, you must try Salon 20/20

I went in July 1 2025 for hair & makeup for my much anticipated first ever maternity photo shoot!!…read moreHannah was my stylist. My makeup was 10/10. Highly recommended. However, I am absolutely heart broken to say my hair was not done well and not HOW I ASKED it to be done. When I made the appointment, I asked for heat rollers to be used because even though my hair curls & holds fine at home, when I get my hair professionally curled it never holds. THE OWNER REPLIED TO MY GOOGLE REVIEW SAYING MOST SALONS DON'T HAVE HEAT ROLLERS. I WAS TOLD BOTH TIMES I CALLED THAT HANNAH WOULD BE REMINDED TO BRING IN HEAR ROLLERS. SO NOT ONLY WAS I LIED TO, BUT THE OWNER COULDN'T EVEN BE EMPATHETIC AND APOLOGETIC BUT INSTEAD BLAMED ME FOR NOT ADVOCATING BETTER FOR MYSELF. The morning of my appointment, I called again to remind them to ask Hannah to BRING IN heat rollers to use on my hair. I requested them a third time when I got to the salon for my appointment. Hannah shrugged it off, saying she believed the "velcro rollers" would only give me volume and not curl and that she would curl my hair with a curler & pin it for a few minutes to let it set. I trusted the professional, but I should have stood up for myself and insisted on using heat rollers. Within 30 minutes of leaving the salon, the curls were gone. I was absolutely devastated. This maternity photo shoot is obviously a huge deal, once in a lifetime thing, and I just spent $155 (tip included) for great makeup and flat, straight hair. I was so disappointed that my requests were not met. My appointment was scheduled to be three hours long, but it only took two hours if that gives you any idea how much shorter "pinning my hair" took than the heat roller method would have taken. I rushed to Ulta, seeking some sort of last minute option as I was absolutely heart broken that I had just spent so much time & money on my hair that was an absolute fair for such an important event. Ulta curled my hair for $30 and those curls lasted for most of the photo shoot. They also wondered why the salon wouldn't do what I requested and even said heat rollers is the tried and true method that worked for our mothers and grandmothers, having no idea what Hannah meant by "velcro rollers that don't curl your hair." Anyways, I made the best of the photo shoot (which was cheaper than the hair & makeup) but having to drive in 3 hours & out 3 more hours and spend hundreds of dollars and take off work etc etc I would have liked to have gotten the hair style I asked THREE TIMES for. Great salon, great makeup, etc but fine hair'd girlies whose hair may not hold a curl super well beware Photo is my hair within 30 minutes of leaving the salon.

Great atmosphere and skilled stylist. Larry delivered exceptional service to my hair in record…read moretime. Check them out.

First time going, scheduled an appointment with Hope. You schedule online and pick your stylist or…read morethe time and they will assign based on availability. The parking is in the back, small lot, I pulled into the wrong lot at first but don't worry there are signs for all the businesses around claiming their parking. You will know if you're not in the right parking lot/spot. Overall great cut, friendly staff, and clean. The place was nice, comfortable and didn't give that pretentious, we charge $150 for a trim vibe. Always overwhelming to find a new stylist and place to go. This place is a good find if you need a salon/stylist.

Very happy I found Leslie through recommendation of a co-worker. Being new to the area, I scoured…read moreYelp and social media for a good colorist. I didn't see anyone's highlights done as well as I wanted mine until my co-worker. I immediately asked her who did her hair and less than a week later, I had an appointment. Scheduling was super easy, and obviously with little wait. I had an amazing colorist at a hip salon in Chicago and was nervous about my first hair appointment in Louisville. Leslie was very welcoming from the start and understood exactly what I wanted while explaining how to achieve that. We had genuine conversation. I'm so happy with the outcome!! Only complaint is more about the salon space itself. I had never been there before and it was a little difficult to find just from Google Maps directions. The salon was a little untidy; cut hair on the floor of empty stations. The music over head was mellow, somewhat had break up songs interrupted by commercials. These are all little things that didn't really effect my experience. Overall, I am very happy with my partial highlight / balayage and definitely will be back to Leslie!!

Hi had a fantastic experience for my first time at Studio 3 Eleven Salon. I am new to Louisville,…read moreso I scoured Yelp to try to find where I should get my haircut. I called the salon one day, and they were able to schedule me for the following day. They put me down with Ryan, and I'm so glad they did! Ryan took time to talk me through my desired style and how it would work best with my particular hair texture. He was very nice to talk to, and the finished product was exactly what I wanted! He explained things to me that I hadn't realized before about different hair color pricing and strategies in case I want to do that in the future. I will definitely be back on a regular basis!

I came from out of state and needed specific hairstyles for two important days--Josh absolutely…read moredelivered! He brought my ideas to life beautifully and created the perfect looks. They held up all night and didn't feel uncomfortable or heavy at all! His presence is warm and professional, and I really appreciated how he shared helpful styling tips and tricks along the way. Would definitely recommend Josh for your hair style needs... does not disappoint!

What can I say, this place is phenomenal! My go-to place for hair and nails. Most recently I needed…read morean updo and I was blown away by the results - see photo. This hairstyle was my faithful sidekick for an incredible night of fundraising and dancing and my hair looked SENSATIONAL throughout. This was a major event that I spent months working toward and really wanted to look perfect and special for the night. So of course the first appointment I made was getting my hair done with the magical Antonio! Never once was I worried that it would fall apart or come undone (always a concern when doing something different)-- Antonio has normally done blowouts for me when I have a special event but I needed an updo for this particular dress. I wasn't sure what to expect since this was my first time asking him for an updo but holy hell did Antonio deliver. The amount of compliments I received throughout the evening was INSANE and I just felt gorgeous the whole night through. It was perfect! I didn't want to take it out when the night was over! Haven Salon is truly my home for all things self-care and beautifying. Antonio is the only one I trust with my hair cuts and styles. And he always "gets me" and just does wonders for my self-confidence. He's also a joy to spend time with and I always look forward to our conversations and his general positive energy. Also want to take a minute to highlight Julia who does my nails. I have lived in so many major cities - Chicago, Montreal, Toronto and she is honestly the BEST manicurist I have EVER had. Her work is impeccable and she is just so sweet and kind. She's the only one I see for my nails and she never disappoints. (Also, she's introduced me to Dazzle Dry which has been revolutionary in helping my nails look amazing and the color last longer than ever.) Also not to mention their adorable Little Haven which is where I get my daughter's hair cut. It is just the cutest, bubbliest space and my kids always love going to get their hair done for family pictures or cut for their first day of school. And they are just SO good with kids. We actually found Haven Salon because I was looking for a great place to get kid haircuts and the rest is history! (Can't review the kids manis yet cuz their school dress code doesn't allow nail polish but they have been begging to get kid manis so maybe we'll try over holiday break, stay tuned... All in all just a lovely place to have in our neighborhood for all our hair, nail and spa needs. So happy to have found this gem. We love you, Haven Salon and Spa!

I went to this salon for the first time and Katie was my stylist. I asked for a full highlight and…read moreshowed a photo for reference and left the salon with hair similar, if not, darker than when I went in and paid $370. I reached out to Katie asking is she could get me back in to put more highlights in and she responded saying the results I got were what we discussed in our consultation and saying I was changing my mind. I understand being a first time client that there can be miscommunication, but I showed a reference photo and stated multiple times how I wanted to be brighter and she instead put a dark color in my hair. I went ahead and reached out to the salon owner who told me that Katie told her she couldn't get me the results like the picture I showed her, which is simply a lie. I have been getting my hair highlighted for 25 years and never had an issue getting it blonde. I told the salon owner I did not feel comfortable coming back in at this point and wanted a refund since I was now being treated like I was the problem. The salon owner said Katie would reach back out to me and she did not. I had to reach out to Katie again and asked for a refund since I would have to go to another stylist for the results I wanted. She responded saying she will not issue a refund since I took time in her chair and used a good amount of hair products. This experience has been very upsetting 1. to be told I'm basically lying and 2.spending $370 and getting the opposite result of what I wanted. Very unprofessional and not what I would expect from a "high profile" salon.

J. Estell Salon is wonderful! I have been going to Laura for a year and it's been a great…read moreexperience! She always makes sure her customers are happy with their cut and color and is a great stylist! The owner is polished and professional and so nice to everyone! The girls are so friendly and nice that it's always a pleasure to get my hair done.

Phenomenal service and attention to detail. The shop is very attractive and comfortable with the…read moreTop Notch welcoming staff! They make you feel valued and appreciated and they are great listeners who are very skilled at what they do. Always fun to go here! Joseph's is the best of the best!

My hair has never been healthier and looked better! They listened to exactly what I wanted and…read moredelivered! I already have my followup appt booked. ;)

Absolutely amazing service from start to finish. They assisted my 92 year old client up and down…read morethe stairs and made her hair appointment so easy for her. Her hair looks fantastic and I can't wait to get my own hair done there! Thank you ladies!!!

I booked with Wibby and it was honestly the best hair experience i've ever had. I went in there,…read morenot knowing exactly what I wanted with Also very damaged hair. I showed her a Pinterest board. She had a great conversation with me before hand and expressed to me that while we can still make my hair look good we need to focus on strength and health and we cut a good amount off and right after she cut it off I can immediately feel the difference after the wash and after the color and after the styling, it looks so good. It looks so natural. It was exactly what I was asking for it had everything that I wanted it was full and healthy and dimensional definitely will be back!

I booked in for a blow out with Sam Moreland and it was a great experience. Online booking was…read moresimple (you will need to create an account). I was sent a text reminder to confirm my visit and another update 15 minutes prior to my appointment telling me to text Y when I arrived. I got there a couple of minutes prior to my appointment. Masks required. The team greeted me and got me a water, plus pointed out Sam to me. Fantastic shampoo and my hair smelled divine! Sam let me know the type of shampoo she was using on my hair and why, then helped me determine which style to go with for my event. I decided to do "sleek and smooth", which is exactly what I left with, and what I still have the following day. My hair feels great and Sam was kind. I appreciated her not rushing my experience and providing me with a great blow out. Reasonably priced as well, compared to other spots. I'll be back, 100%!

This place has my vote. It had my vote the first time I was here. I was a walk in. They took me…read moreright in. Natalie is my hair dresser. I think that's how you say it. She was really attentive to what I wanted and also my hair. She showed me some hair products that brought my game up a bit. She was able to shape my brows without making me look effeminate. I think that's how you say that. For fuck sake. I need to learn that word lol. But no seriously you should go in and ask for Natalie. She is awesome. She is for me. I like to sometimes unload some conversations with her about everything and so she listens. Even though she doesn't have to. It's like having a captive audience. It sucky sometimes when I say something not thinking lol. They take you upstairs to get your eyebrow waxed on a nice comfortable chair with a light. The downstairs is welcoming to anyone walking by or stopping in to get their hair done. The chairs are comfortable. Oh, and the complimentary drink is a plus. Thank you for the haircut Natalie.