Good company to do business with. The price was reasonable and below other bids. We needed to have the chimney box replaced after finding the primary leak and subsequent water damage. The roof was 30 years old and due for replacement. They fit us in their busy schedule and during this years storms to get the job started and completed. We're very happy with the outcome. read more

I recently had my roof replaced by Second Generation Roofing. I must commend them on a job well done. Would not hesitate to recommend them for your roofing repairs. Their roofers are courteous, knowledgeable and professional. They finished my roofing job in one day and when they left my home was spotless. No need to look anywhere else for your roofing job. Second Generation Roofing is a 5 Star operation. A very pleased customer!!!!! read more

We had a leak during the rains. They came out quickly and fixed the leak in the rain! Great work!

This July, we had our 28-year roof replaced (along with gutters & downspouts) by Second Generation Roofing. Everyone from Jackie in the office to Noel, the project manager, and all the installers were professional and courteous. They worked long hours in some really bad heat and never complained. The roof looks amazing and we are very pleased with the job! read more

Noel and team replaced my roof in one day and did an incredible job. Their price, communication, and quality of work were all great. I will be recommending them to my neighbors. read more

I have used Second Generation Roofing for years. Noel and his crew have done wonderful work and get the job done. I have given their name to many friends who have also used them. They are a company that is great to do business with. Cindy Machado read more

My experience with them was fantastic from the initial correspondence with Jackie. They were very accommodating and Noel came back a few times before the start of project to make sure everything was correct. Once Noel and his crew showed up they were done in 2 days! Both times they left my home cleaner than it was before they even showed up. They always had someone with a giant magnet checking for nails, staples etc at the end of the day. I had seen them working on a neighbors house and knew that would do great work. When it came time to have my reroof there were no surprises in the quality and professionalism of the work. read more

We recently purchased a home that was way overdue for a roof replacement. Second Generation got the job done with a competitive bid and no hassle. Friendly and efficient crew. read more

They installed a beautiful new roof using a high quality product.However, they did manage to damage my $4000.00 Leaf Filter system, which is made of heavy duty plastic. Their butane torch got too close to the filter. read more

Second Generation Roofing replaced the roof on our home in April 2024. We hired them based on a recommendation by the man who cleans our gutters and had seen the high quality work SGR had done on a roof whose gutters he cleaned. The estimator was courteous and knowledgeable, the estimate was competitive, the work was done well, and on time, and the workers cleaned up the site beautifully. I highly recommend this company and would call on them again. read more

We had a wonderful experience withg Second Generation. They were very accommodatig with our availability to meet at the rental property to get a quote. Excellent communication from Jackie at the office to Noel. Performed the job as scheduled. Our tenants were impressed with how professional, respectful and kind they were. They sent us detailed pictures as soon as done. It looks beautiful! Without a doubt this company is very honest and the prices very reasonable. I had to call the friend who referred them to us to thank her. We will hire them in the future to do the roof on our home and won't hesitate to refer them to others. read more

Responsive, do a good job quickly and in an era when jobs seem to be taking a long time went from our accepting the bid replacing the roof in 2 weeks. You cannot ask for a nicer bunch of guys hammering on your roof. No surprises, the roof looks great. read more

Noel is the estimator but also works on the roof, which the other estimators we interviewed did not. He is very knowledgeable and easy to work with. These guys showed up on time, cleaned-up, didn't smoke or play loud music, and did a great job. We got 8 bids and Second Generation had the lowest price for a 30yr shingle and tied for lowest for 40yr. This was about $12k lower than our high bid! When our solar installers had to move a downspout after our roof job, Noel and a helper came out to reinstall the downspout in a new location and refused to take any payment! (We did pay the helper on the side.) It didn't take long but who does free work nowadays? We would not hesitate to use 2nd Generation Roofing in the future. We are very pleased. read more

The crew did a wonderful job! The In-charge person Noel is very nice and professional, the office Manager Jackie is such a sweetheart who is pleasant and patient to communicate and responding timely even at nigh time after receiving my questions! read more

My experience with Second Generation was exceptional, from start to finish. Noel, and Jackie were great to work with. All involved in project appeared to be knowledgeable and experienced. Was impressed with how quickly the work was completed, and how respectful for property they were, leaving all neat and clean. It hasn't rained since installation, but assuming all will be fine. Will let you know. read more

We have 2 styles of roof...your typical peaked roof, which 2nd generation did a fine job on ....thus the 2 stars... Our other roof is a slightly sloped roof---if I could give negative stars I would. It has been a problem from the first winter. I won't go into it...long story short, they are poor at communication, follow up, or resolving it. Do not get a flat or slightly sloped roof from 2nd Generation Roofing! read more

We just had our old stone tile roof ( with no under lament ) replaced by Second Generation. We are thrilled!!! The bid that we received was reasonable. We had received other bids over the last few years that were much higher. Jackie in the office was a pleasure to work with. Noel and his crew were professional, timely and absolutely surpassed all expectations!! We were absolutely shocked that they were able to come in , remove the old tile roof and put the new roof on in two days! Everybody that worked on the crew did a great job!! They were constantly cleaning up as they went along. I cannot say enough about how happy we are that we decided to use them. read more

These guys were fantastic! From my first conversation with Jackie to saying goodbye to the guys at the site on the last day, I was so pleased with the professionalism, work ethic, communication, and value that this company provided. Noel (the foreman/estimator) was super chill and yet works above and beyond to make sure everything is how you want it. He gave me his personal cell so I could reach out with any questions or concerns in the weeks leading up to the job and throughout the job. He came out for the initial estimate and then came out two additional times to help me figure out ordering my replacement skylights. I had shopped online at Home Depot, and I was confused about some details, so he simply stopped by again the same day that I called him, and he re-measured and looked at the Home Depot site with me. His crew was super professional and I loved how they showed up with their own shade tent and table and chairs and cooler so that they had a wonderful pop up lunch site that I wanted to join! I liked that they really seemed to know how to rest efficiently and take care of themselves, because we all know that leads to quality work and improved mood and quality of life. The only complaint I have is that when they first started the demo some of the guys were a little excited to get started and stuff starting flying off the roof before another crew member below had fully finished laying the tarps the planter beds below, so there was a bit of a mess in one section of the yard with super tiny hard to clean bits of debris in the topsoil and a little bit in my fishpond! I kinda freaked out and they were super apologetic and totally took care of it, picking out each tiny piece so that it was like it never happened. They have done the roofs of about 15 neighbors in our little development over the years, and they all recommend these guys except for one neighbor who doesn't like them. That particular neighbor's opinion is easy to throw out for a variety of reasons, which are actually so hilarious that I am saving that character for a screenplay I'm writing (no, seriously.) I recommended these guys to the neighbor behind me who then had her roof done right after us and she was totally happy. Lowest price as well! read more

We can't recommend Second Generation Roofing enough. They are very professional and do great work from beginning to end. They installed a new roof on our house 4 years ago. This last storm was a doozy and we discovered a small leak. They came out right away and fixed it at no charge. If you are looking to have your roof replaced, give them a call! read more

They did an amazingly quick, friendly, professional, respectful job. I had to do zero cleanup !! that never happens !!! Our 1 story home (1350 sq feet) took less than 2 days and included gutters. Woop Woop read more

When we decided to get a roof we looked at several installers. Two of the installers left an instant distaste in or mouths. And then came Noel. He sold me on Second generation, immediately. Throughout the process, both the office coordinator, Jackie, and Noel, were quite attentive, agreeable, and helpful, with all my concerns and questions. Now, my wife and I were on vacation when I got the call to start the job, so I wasn't around to "inspect". It didn't matter. There was nothing that indicated they were ever here. Not a spec of material was left behind. My yard and surrounding area were spotless. The roof looks terrific. The gutter guards were appropriately mounted. The roof vents were installed. The color of the roof matched things nicely, and enhances the appearance of our home. To Jackie and Noel, I say thank you, and a special tip of the hat, and our appreciation, to the crew. Couldn't have gone better. Edit: Forgot to mention. 1 day to install. read more

This company also goes by the name Second Generation Roofing. This has been the worst experience I have ever had with a company in the 37 years (and 8 properties I own). The most important thing I can pass on to anyone from this horrible experience, is to make sure you do most of your dealing with them via email and not on phone conversations or text, because they do no stand behind what was said or texted. In my original conversation with Jackie Farris, the office manager at Second Generation Roofing, I had advised her that the Property Management and HOA at my son's complex required that all the roofs be some sort of charcoal gray color. She sent me a pic of a charcoal GAF roof sample in an email. I responded by phone asking for a lighter gray as the 2 story peak roof home was already very hot upstairs much of the time. She responded in an email: From: jackie@secondgenroofing.com Subject: RE: Roof Shingle Sample Color & Gutter Screens Date: September 16, 2021 at 1:44:16 PM PDT To: "'Kim Sousa'" kksousa@comcast.net Hello, Here are the colors for the gutters, and also a picture of the lighter gray you were asking for ( there are 3 different grays Thunderstorm Gray, George Town Grey and Moiré Black). Hope that helps. Thank you, Jackie Farris Office Manager Second Generation Roofing, Inc. (707) 765-8512 I responded again by phone with Jackie letting her know I liked the lightest one, "Georgetown Gray." Next email: On Sep 29, 2021, at 9:28 AM, Kim Sousa (kksousa@comcast.net) wrote: Hi Jackie, I can't find the pics anywhere of the roof I picked. -Next email to Jackie From: Kim Sousa [mailto:kksousa@comcast.net] Sent: Wednesday, September 29, 2021 9:38 AM To: Second Generation Roofing (jackie@secondgenroofing.com) Subject: Re: Second Generation Roofing - Updated Bid Proposal & Contract - 8290 Windmill Farms Dr. Cotati_21-269 I found it - Georgetown Grey 50 yr. shingles and Deg. white covered gutters. On Tuesday 10/05/21 I met with Noel (Second Generation appraiser), and paid him $10,275 in cash for the roof, gutters, and permit. I stated to him that the roof looked "dark." When I got home that evening I went over the pictures my son had sent me of the shingle packaging and found it was not "Georgetown Gray" shingles but a completely different brand (GAF) in Charcoal (GAF's darkest roof they make). This is totally opposite of what I had repeatedly discussed over text, phone and email with both Jackie and Noel, that I wanted the lightest gray roof, not black. They denied any error on their part since the contract stated "charcoal" under roof color. I was not concerned about the word, as Jackie and I had discussed choosing a the lighter gray color, and often were refer to the gray colors as charcoal shades as well. My email confirmed I had chosen the lightest Georgetown Gray in some other brand she email me, and they put on the blackest roof from GAF in charcoal. I am sickened by all of this. It was expensive, and they made an error they are not standing behind. My son's home will now be hot for years to come, and they could care less. I would never use this company. read more

Absolutely no regard for their surroundings, these guys were doing a roof for me neighbor and I could hear their leaf blower blasting debris at my windows, they completely dusted out my driveway and both cars. Pics included. How hard could it be to take two minutes to blow my driveway out? Dude seems to know how to use that dang leaf blower well. Seems to be on par with the rest of their reviews. You know, my gut told me not to call, the way the properties are setup my car is less that 10' from a section of roof they were working on. If they were not able to tell what they had done then I would fire that whole crew because that's ridiculous and nobody was paying attention. At one point I heard the oldest man yell "just spray the shit out of it and move on, who cares!" Yeah, people should know what they are getting into. I am a business owner as well, maybe this crew is your B team because you are so busy you needed to hire them to keep up. As a fellow owner myself I would honestly take the cut in business rather than have these guys represent my company, because stuff like this happens. Ask yourself is it really worth those few extra roofs a week to have guys like this representing your company, it was so bad that a neighbor had to write a review! I didn't even mention the cigarette butts in my driveway. read more

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I was very happy with these guys doing my roof. Everything was super fantastic. They would have got five stars but I had a real hard time getting in contact with them. I knew they did a great job because my neighbors had them do their roof a couple years back. They were reasonable priced and totally reliable. When it came time for me to do my roof, I called several of their phone lines and left numerous messages. No call back. Two months later, I called and left another message and got a call back. They were very busy but were able to get the roof done in one day. Zach is wonderful and so was his crew. The only feedback for areas of improvement was the lack of communication. If they fix that they are golden. read more

I'm a homeowner in Windsor. Winter rains haven't come yet and I hope that Second Generations total roof replacement of my home proves to be a good job. But I have some questions and concerns as a portion of the roof looks roughed-out, looks bad. I've left message after message asking Zack to meet me, he hasn't called back. I hope he and his company are okay ? they worked well and took care of my property while on the job. But their lack of response and follow-up worries me, that I can't rely on them for any follow-up, for when any problems occur. Unless I hear otherwise I must give Second Generation a poor rating. read more

Hopefully they roof better than they communicate. Didn't show for an estimate appt. Never called, never followed up. Most be nice to be busy enough to blow off returning customers. read more

I have owned an apartment building up in Santa Rosa for about 10 years. For the entire time, I have known I needed a new roof, but didn't have the money to do the job. After a decade of saving, I had the money to do the job. I called 6 contractors (mostly found on Yelp) to bid the project. Despite having a pretty clear job scope, the bids were all over the place. Dale and the team at 2nd Gen had everyone beat by a mile. They came recommended to me by another apartment owner. Dale confirmed the time to re-roof a week in advance and met me on site. He provided me options to save money on repairing the damage. He notified my tenants for me and his crew was professional and polite. His gutter work was great and he cleaned the apartment at the end of the job. A + for pricing A for communication A+ for follow up Thanks guys for a great new roof. read more

Second Generation Roofing did a great job replacing our roof. The workers are polite, friendly and conscientious. Noel and Jackie were great about communication and paperwork. The crew arrived on time on the scheduled day, and finished the roof the same day. They then did all the clean up! I'm very impressed. read more

We had Second Generation Roofing do the roof on our investment property and we were really happy with their work. The price was competitive and the work was well done and in a timely fashion. I have also referred Second Generation to my real estate clients and they chose Second Generation over multiple roofer bids and were also happy with the work and prompt completion of the project. read more

This is a wonderfully professional company! Communication was great, very friendly service. I originally asked for a bid on the flat roof on my detached garage and a week or so later I asked for a bid on the roof of my house. They were very understanding and didnt seem bothered coming out twice for two different bids in close succession. I ended up going with their bid on the garage because it was the most pressing. They called me up when they had a surprise opening, which I eagerly took. Work was done quickly and with quality and I have been very pleased that my garage roof is now leak-free. Thank you guys! read more

Noel and his team were fantastic from start to finish as was Jackie in the office! Beginning with the quote and through the entire project to completion, we were pleased and impressed by their professionalism and quality of work. We found out later several of our neighbors also hired Second Generation and we're also very satisfied with the price and quality craftsmanship. Highly recommend. read more

Best value. Got 4 bids. Second Generation and another company were close in cost, a third company was a little more and a fourth was much higher. Went with Second Generation based on two recommendations. I am picky and expect a company to do a professional and excellent job, no matter what the amount of the bid. I have installed two roofs myself. I like to make sure a job like this is done to my satisfaction. Aside from some minor issues, which were dealt with, I am very satisfied with the end result. The crew was professional, friendly and helpful. The new roof looks great and should last for many years. read more

Second generation roofing did a great job on our roof and gutters! We needed a new roof on a house we bought. They had the lowest bid and were able to get the job done soonest. Communication was great starting from the beginning with Jackie. They got the roof and gutters done quickly at good quality. In the winter we thought we possibly had a leak and we called and Jackie got someone out to our house within hours. And after going into the attic and roof, and taking pictures, they showed there was no leak. Definitely impressed all the way around with this company. Would recommend this company to family and friends! read more

Zack gave us a competitive bid. Did our home and garage in less than two days. The crew was great. Whenever they were walking from one part of the job to another they were constantly picking up the occasional whatever had fallen to the ground. They ran a magnet carefully over the drive/parking areas of our property. The office checked in with us as the startup date approached and the guys came when they said they would. I can't imagine a smoother operation. read more

We recently had our roof and gutters replaced by second generation roofing, I called many places and got a few quotes. This was the best price, zack was professional and very easy to work with! They were timely and efficient, had the job done in a day and a half! They did an excellent job, I highly recommend them read more

I just hired second generation roofing to go over my thirty year comp roof. They were very professional, very clean, and so easy to work with. Their prices were reasonable and I couldn't be more happy with this job! read more

After several years I went on my roof to paint. When I did I found that the flat part of my roof was retaining water. I asked 2nd generation to come review their work. The first person looked the roof over and stated the roof was not sloped correctly but would have to take the information back to his office. After a couple of calls because my wife and I had not heard from anyone we were told another person needed to look at it. This person said the roof is ok and the slope was ok. Most flat roofs have an inch of pooling water. Even though ours was a couple inches it was still within specs BUT they could fix the drainage issue for 500 dollars. Since I had two different opinions from the same company. I decided to contact the owner. After no returned calls for three weeks I went to their office. The secretary, who was very nice, contacted the owner. I talked to him on the phone and after asking why two employees had different responses I was pretty much told that they didn't cover the flat part of the roof and that the standing water wouldn't cause any problems. But they would be willing to fix it for several hundred dollars. There was no "let me come over and see why two employees differ " or "let me take the time to look at it myself" just I was wrong and that they did not cover the drainage of flat roofs even if they worked on it. Except for the secretary and the first guy I have pretty much been told I don't know what I am talking about and the two plus feet of pooling on my roof is ok. read more

Second Generation Roofing, Inc. - Roofing Near Me - Sebastopol, California

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Owner is a nice guy but very unprofessional to work with - didn't return calls, didn't keep the agreed-upon appointments, didn't clean all the debris off portions of my roof even after I'd asked specifically for him to do that. Didn't charge me for an initial inspection like other companies were going to do, but next time I need roof work I'll be going elsewhere. read more

Had a complete tear down of my roof 6 years ago and new installation.. Roof shingles started to develop bulges in a few areas and called for warranty repair. Steven Daniels, Project Manager responded and agreed to fix the roof. Roof was fixed this Wednesday. Good to know that a company stands behind their work. Very pleased with Steven and his excellent crew. read more

When I needed a new roof this year I took 4 bids. All pretty much described the same work. The price differentials were beyond belief. Since Second Generation had been used by three of my family members in the past and they had encountered no problems, my wife and I went with them. They arrived on time and immediately went to work. Perimeter of house was covered by tarps and the old roof commenced to disappear. The materials used were top notch. The crew efficient and polite. They answered all my questions. My new roof was installed in the two days promised. It was exactly as promised. I am holding up on the 5 Star rating only to wait and see how it holds up to a major rain storm (if that ever happens again) I am confident that we shall have no problems and if they do arrive Dale will stand by his 5 year warranty on workmanship. Amendment: Had an unusual midwest type storm, hail heavy rains and winds. Thus my upgrade to 5 star rating. Very pleased! read more