This review is just for the pool/beach area. We didn't stay at the hotel; however, we bought and…read moreused a "daycation" pass through ResortPass. The beach and pool are both beautiful. Attendants are very helpful too. Loved the included amenities and accommodations. Options to snorkel, go out on personal sailboats, and other stuff too. We'll definitely come back here again the next time we're in St. Thomas. It's a fantastic alternative to regular cruise excursions.

An absolutely amazing and unforgettable luxury vacation in St. Thomas! My husband and I have stayed…read moreat the Ritz-Carlton three times now, and our most recent visit was for a family vacation and it was hands-down amazing! The views are simply breathtaking, and the property is immaculate and beautifully maintained. We enjoyed walking through the gardens and landscaping, and the pools are pristine. I especially appreciated the dedicated children's pool, which is perfect for families. The on-site restaurants offer great dining options, and the location is just a short ride into town, making it easy to explore. One of the highlights of our trip was taking excursions on the stunning Lady Lynsey catamaran. I've done both the Maho Bay Snorkel and the Sunset Dinner Sail to St. John--both experiences were incredible and I highly recommend them! The staff is warm, attentive, and truly elevate the experience. We can't wait to return!

We had a great stay at Elysian Beach Resort. We visited both restaurants and enjoyed the food and…read moredrinks at both places. The front desk was helpful and accommodating when we had issues. The rooms were clean and AC worked great. There is a laundry room available to use as well as a pool & hot tub for guests. It has its own beach front access & lounge chairs available to use free. Our favorite place was Rico's bar located next to the pool. He gave us the best recommendations and we had such a great time hanging at the bar with him. Definitely stop by for a drink at Rico's bar! Personally I wish it was located closer to the main road but we had a rental car so it wasn't a big deal. We stayed on the 3rd floor bldg Y. Our room had a fridge.

Booked through AirB&B so this experience might not be the same for members. We got to the resort…read moreeasily from the airport via taxi. We were allowed to check in 2 hours early, so that was a plus. The lobby is small but has cold water, a small lounge, a bathroom and an ATM. But no concierge (front desk person: "I don't know where she is--I haven't seen her in a long time.")--so had to figure out everything ourselves. They had a concierge contact us from one of their sister properties but she never texted back when I asked about a time to connect. Only one restaurant was open on Sunday when we arrived so we were barely in time to order before they closed. The dive shop was supposed to be open but was not. Even though we were advertised a late check-out, we only got 30 more minutes so stored our bags and went into town as they did not have guest showers on property to be able to enjoy the beach after we checked out. The room was nice, clean, and spacious for a studio king. The kitchenette had a blender, toaster, coffeemaker, small fridge, and cups/plates/silverware etc. Bathroom had towels, shampoo, conditioner, bar soap, and lotion. Room had a safe. There was a dresser and end tables and a small table and chairs inside. On the balcony, there was a table and chairs and one chaise lounge chair. Each room has its own air conditioner. The property is built into a hill but relatively easily accessible (not ADA accessible but not crazy) despite the stairs. The grounds were well-maintained and the pool was a decent size and clean. At first I was not impressed with the beach because it was a bit rocky especially on one side and had lots of boats on the bay, but after touring four other properties on the island, I realized ours was the best we had seen. The lounge chairs are adequate and towels are provided both in your room and at the front desk. The shore is dotted with trees for natural shade if you want it. The water is clear but a bit rocky. The dive shop offers snorkels, boat rentals (kayaks, SUPs, and paddle boats), sand toys, sundries like sunscreen and tampons, and gear like hats and shirts and waterproof bags. They also offer snorkeling excursions departing from other nearby properties. Shout out to the attendant working the shop this week--he gave us great recommendations. No market or store on property--go into Red Hook (small nearby town) to the shops. Also, warning, you can't go to the glamorous property next door even to have lunch as they do not allow visitors on property. The two restaurants onsite were fine for our needs. One is pizza and sandwiches (Sangria's) and the other is more upscale (Caribbean Fish Market). But definitely recommend going into Red Hook to enjoy the local cuisine! I would recommend this hotel for a less expensive option than many competitors, especially if your party wants to go out and explore and do activities. The beach was the best we saw on the East End, and being close to Red Hook was a real plus. There are lots of options to take a boat road or the ferry to St. John and it's a pretty quick ride. If you want an immersive, pampered experience, this place isn't likely for you. But this is a good home base to enjoy all that USVI has to offer.

Sapphire Beach Resort on St. Thomas sits right on one of the island's prettiest stretches of sand…read moreSapphire Beach itself, that long, curving crescent of white with calm turquoise water perfect for snorkeling or just floating away the hours. It's got that secluded, east-end feel: far enough from the cruise-ship chaos of Charlotte Amalie and Red Hook that you can actually hear the waves instead of engines, and at night, with the right room, it's just you, the lady, the trade winds, and whatever mischief the darkness allows. Whatever happens at Sapphire stays at Sapphire no prying eyes, no judgment, just the kind of quiet romance that makes you forget the mainland exists. But let's not kid ourselves: this place has seen better decades. It's a condo-style resort with wear and tear showing in the rooms some units feel updated and decent, others lean toward faded Motel 6 vibes with dated fixtures, inconsistent maintenance, and that middle-of-the-road luxury tax that hits harder these days with inflation. You're paying a premium for direct beach access, pools, a marina, nearby spots like Sea Salt for a solid meal, and the privacy that seclusion brings, yet for a few extra bucks you could land something fresher and more polished elsewhere on the island. It's hit-or-miss depending on the unit you draw, and if you're on a tight budget, the value can feel stretched. Still, I've come back multiple times because that beach is iconic, the seclusion is a rare gift in the Virgins, and in the right light with a cold drink and no agenda it delivers exactly the kind of unpretentious escape that keeps pulling you back to these islands. If you're chasing flawless five-star polish, look elsewhere; if you want real, raw, beautiful imperfection with a side of solitude, Sapphire still has soul.

We rented a condo in this resort. It's a crazy drive from the airport with dozens of turns on small…read morestreets. Driving on the left takes some adjustment. We finally arrived. Our condo was in the "F" complex. I suppose the resort as a whole is ok. There is a resort pool, bars and restaurants on the beach, and Sapphire beach is perfectly fine. But for a family that is used to going to Hawaii I can't really say that we were all that impressed by the beach. The guidebooks say Sapphire beach is one of the nicest on the island. It is fine. Our condo definitely is showing its age. I would guess the resort was built in the 1960s or 1970s. It is sort of rundown and many things need repair. The condo itself has a nice view and is functional. But it is not "luxury." Screen doors are hard to open and close. The bathroom door does not close all the way. The mattresses are thin. They did not give enough pillows for three people. Worst of all, the AC sounds like a jet taking off and it cannot be changed because the temperature is centrally controlled. All you can do it turn it on or off. Off makes the condo too hot so we are stuck. I don't think that I would stay at this resort or this specific condo again.

Our visit was June 2017. The view from the hotel was absolutely fantastic. Our room had a panoramic…read moreview of the bay. The night life is not much, but we did enjoy the piano player in the main lounge - I wish he'd play more and there was a designated dance spot, but we managed. Getting to other food spots on the island is a bit convoluted if you don't want to take the taxis (pretty expensive) but the safari cabs are within walking distance. The beach was a bit rocky, but mostly fine. You can do snorkeling on the beach, and if you really struggle you can cross to the next resort through the water (a bit unsafe to do that though). For the price, this was a great place. We'd stay there again.

I came here to celebrate my birthday and had to try very hard to not let the experience I had with…read morethe resort kill my mood. Resort/Merchant Error I was double charged by the resort the day before my flight home. I don't think the resort cares or understands the amount of working hours and monetary sacrifice that goes into planning a 5 day all-inclusive trip here. I spent a good 3 hours with my bank, Sugar Bay's Anna, Laurel and Lissa trying to square things away. They needed me to sit with them while I called my bank since their software isn't sophisticated enough to see they charged a customer twice. So that morning on my all-inclusive trip I wasted at a small kiddie like table, killing my battery instead of enjoying the beach and sipping a rum punch. I figured I'd get some sort of compensation, voucher for an activity, or some damn breakfast because we sat there for so long but nope. All Sugar bay could tell me was they didn't know how this happened and most likely was their merchant. Aesthetics (Property) St. THOMAS IS GORGEOUS. Step outside and plants, trees, sky, the smell of rum and even those pesky grecos is amazing. Sugar Bay has a manmade beach but it works, and if it doesn't there's a ton of beaches you can travel to since you chose to stay at the cheaper resort. Like I've seen in other reviews there is construction taking place. It's an eye sore but they weren't really loud and only saw them in one spot (next to my room ofcourse). The newest owner is animal friendly so there's a bunch of cats around mainly on the steps by the pool. Aesthetics (Room) My water in the room (618) was the color between mustard and dirt. I let the water run for about 10 minutes and yup still had dirty water ready to contaminate me with whatever bacteria was floating around in there. I let the front desk know and they suggested I email reservations. Emailed Camille Aubain from reservations (Resagent1@sugarbayresortandspa.com) on 10/15/16. Then was instructed by the front desk to send an email to Chris (Reservations@sugarbayresortandspa.com). Neither one of them responded nor did anyone from their team. Also, don't come here expecting wifi because there is none. Staff performance The staff here is beyond friendly and accommodating! Especially Jennifer at the front desk, the bartenders, Executive Chef Peter, Chef Anthony, Jermaine, and all of the awesome ladies/gentlemen at the restaurant. I liked them all so much I almost want to go back (Almost but not). Feedback I can't stress enough that I would not stay here again. I would not recommend anyone else to stay here unless you planned to just eat, drink, and store your luggage here. Next time I'll spend a little more and stay at one of the other resorts.

We visited this restaurant while vacationing in St John. It was an amazing experience. The…read morerestaurant reminded me of an Italian villa. The ambience was impeccable as was the service. Alexandra our server was very well spoken and informative. She checked on us several times during the evening. We did not feel rushed at all as our boat back to St John was 2 1/2 hours after our dinner reservations. The food was amazing and came out hot. I ordered the lobster schnitzel which I loved. The drink menu was extensive although I felt my drink was not very strong. The portion sizes were very large. Everyone enjoyed their entree selection. The price was what you would expect on a private island resort $$$$. But the experience was well worth it.

Don't eat there on a Saturday night, unless you want to brush up on your waiter/waitress skills. If…read moreyou must, then order and pay for your appetizers first, and then come back for entrees. DO NOT add a gratuity because you will be serving your own food and beverages.

4 stars for: Clean rooms, well kept property, nice employees, 2 nice pools, beachfront…read more.. Downsides (and why it's not 5 stars): just one restaurant on property and food was just ok, service was slow, prices for snacks and things like sunscreen are astronomical ($25 for a spray bottle of sunscreen, $15 for a bottle of water?!), lack of amenities (no spa/massage), entertainment was listed incorrectly or not at the time posted. Property was just a bit boring tbh.

Sucks that away from everything and no snacks near by room doesn't get cleaned during stay. Doesn't…read moreoffer bottled water during check in Too much time trying to get you to purchase future trips rather than focus on current one not enough to do at this resort

The only place my late father ever vacationed was St Thomas, and the only place he ever stayed was…read morePoint Pleasant -- he stayed here over 40 times in his lifetime! I first stayed here when I was 16 years old, and just returned with my partner 20 years later. Point Pleasant is even more magical and incredible than I remembered it. The perfect spot, on the quiet side of the island, with the most spectacular views. Dani & Willie were AMAZING -- Willie has been here since my father stayed here and upon arrival, Dani & he gifted us a bottle of Prosecco! Dani was also super accommodating as I had an important call and needed a late checkout. They both went above & beyond to make us feel like home, as it was such a meaningful return trip for me. If you want a calm, comfortable & peaceful trip -- book your stay at Point Pleasant!!!

Beautiful resort with friendly staff, well-kept grounds, and two wonderful on-site restaurants to…read moreboot! We got in fairly early on a Saturday, got our rental car, and drove to the resort which wasn't too far from the airport (St. Thomas is small). Check-in was at 4, the guy at the gate was very clear in his directions on how to find the main office. We found it and were able to check in successfully. Then they sent someone to show us where the condo is and help us get our luggage inside. He was also filled with suggestions on places nearby and recommended a couple of activities within a 1-mile radius. We thanked him, tipped him and explored the resort. The place was clean although it could have used a general update in some parts of the condo. The huge sliding glass doors boosted a beautiful view of the ocean and the neighboring island St. Johns as well as other land formations surrounding St. Thomas. They were kind enough to leave a birthday card and a full-sized bottle of rum to welcome us. We didn't drink the rum but it was a nice gesture. The condo we stayed at were up the highest hill which could make for a challenging climb after meal times if you're dining at their on-site restaurants. You could always drive offsite to Red Hook, a town with restaurants and some night life that is conveniently located only about 5 minutes away. I loved the veranda view of the condo we stayed at. You can feel the cool breeze while you relax, take in the scenery and have something cool to sip on. A vacationers dream! There is a small kitchen, a nice living room with comfy furniture, and a queen bed. The biggest complaint I have is that the air conditioning unit is restricted to the living room which means the bedroom is the hottest room in the condo making it hard to sleep at night sometimes. They did provide fans but it's not quite the same. If you sat on the dining room table, you're freezing to death from the air conditioning but the bedroom you would be sweating. There wasn't a nice balance of airflow. But we made do. The resort has 3 pools. One is located up the hill, maybe 3 condos and down a flight of stairs away from where we stayed. Another was by the nature trail/near Ocean 180 and the third is right above the Sun and Sea Bar. There's no gym but trust me, just go up and down the hills a couple of times a day and you'd get your fill of cardio. Of course, if that is not your jam, they do offer a ride if you call the office but only during office hours. There are taxis they can help you get as well. We did not use either of these services so I can't speak to it as we had a rental car. There are free parking for those staying at the resort and they do issue you a parking pass. The staff were very courteous and friendly. I can't say enough good things about them. If we ever find ourselves back here again, I would not hesitate to book this resort.

Gorgeous resort but I came home with severe itching.. after 21 days and the second visit to my…read moredermatologist.. she diagnosed it as scabies ! which are tiny mites that burrow in your skin!!! Finally got some relief by using Permethrin

Very disappointed... bug infested bed…read more After my wife and I woke up each morning with tons of bug bits, we asked the office to please change bedding, but that didn't happen. We also brought it up to staff each day and they didn't really care or make it any kind of concern. We also had a manager look over room before we checked out and he made me feel like I was just a complainer and made many excuses. My research 4 Signs Your Hotel Is Infested By Bed Bugs: 1. Blood spots on mattresses, pillows, and sheets...YES I found 2. A stale smell ...YES it did smell stale/moldy 3. Live bed bugs YES I found some. 4. Waking up with bites from bed bugs...Yes we have many bites every morning. Very bummed and disappointed with our room situation. Mark

What an amazing view! The food was good, drinks were great and the wait staff was friendly!read more

You want a fancy place with all the frills and updates...this is not the place for you…read more You want relaxation, amazing staff, non-crowded beach and pool, and immaculate vibes? Look NO further!!!! We had the most relaxing vacation. Exactly what us moms needed. We had room 220 (2 double beds) and a fantastic view. Never needed to rush to the beach to find a spot. Always had a spot at the pool. We sat at the bar most of the time without a problem. Every staff member we met was so nice and friendly (007 is a total gem!!!) - please do not listen to the negative reviews!!! Treat them like people - say "good morning, how are you today?" and they will treat you like family. Ocean was so nice, not crystal clear like Sapphire or Linquist but clean and so nice. Pelicans were super fun to watch. We couldn't stop raving about this place every minute to one another. I was there this Saturday when they had an issue with their water. I want to say - I have never seen a place go above and beyond to make sure the guests were taken care of. I'm sure you all were freaking out but you did so good at mitigating a terrible situation!!! My best friend and I didn't even realize something was wrong till it came to dinner time. We got to our room with a gallon of water and multiple water bottles waiting for us. Dinner was a buffet (really great spread). The only really "problem" was it was our last night and we were really hoping to get more of the bang bang shrimp tacos (which are to die for!!). Guess we will have to come back for them. Only real "complaint" - the rooster could be a little quieter...it is vacation spot dude lol but nothing a sound machine couldn't muffle. He really wasn't so bad, I could always roll over and go right back to sleep. Thank you Bolongo and St. Thomas for your warm hospitality! We will 200000% be back.

What a fantastic way to work out while on vacation!! I was recently in St. Thomas for a long…read moreweekend, and took both the SUP yoga class and the SUP fit class. Both were truly great. Yoga is obviously better for those looking to stretch out and relax the mind, while Fit is for those looking to get more of a workout in (you use a resistance band to work upper body, and she even incorporates burpees on the board!). You will certainly impress yourself with your ability to do these movements on a floating SUP board! What makes these classes as good as they are, though, is definitely Katie and her outgoing personality. She's extremely optimistic and positive, and those traits are contagious when she teaches! She makes these class wonderful - a great way to start any day!

SUP Yoga VI was an amazing addition to our stay at the Frenchman's Cove Marriott. The instructor…read morewas friendly, personable, and energetic.