AVOID THIS MOVING COMPANY…read more **POST MOVE UPDATE: the company got back to me and offered me a $100 credit due to their lack of customer service. I decided to go with the company because I really believe in second chances and an all for small business prospering. I was absolutely WRONG to do so. The day started out okay. Three young men came with a truck and they started working. My husband and I supervised them to our best extent without getting in their way. We successfully packed the van and arrived at the new apartment. Once we arrived, I realized some of the pieces of furniture arrived scratched. Not little tiny surface scratches, but FULL on indents into the wood or pieces of the furniture cracking. Now I would kind it so much if they were old, but I literally purchased all these pieces in the past seven months. One of my dining room chairs had a scratch in it, my chest had chips where they carelessly couldn't put the drawers back in, the tv stand foot is cracking, my new dresser that I literally got in December/January has a broken piece (thankfully Macy's is sending a service technician), and the boys carried my mattress by the cover which ripped and is now dirty (found this out they left). I was most concerned with my wood pieces since it's hard to replace, my new dresser alone was over $500. I let the "lead" boy know, his name was Samson and he called his boss but didn't say anything, charged us, and left. I emailed the company with a follow up statement, they asked for pictures. I sent the ones I took, and SILENCE. I finally called today to follow up and spoke with Kyle. He told me their manager tried to call but I didn't pick up. No one bothered to leave a voicemail or send me an email. Kyle told me my options were a credit of $100 or sending a handyman out to fix the damages. Uh what? I declined the credit before ONLY to be offered $100 for you to damage my household goods?? I asked to speak to the manager and he said he wasn't available. I called back to see if he was available and they declined my call or let it go to voicemail. I've attached pictures of the damage AND my phone call receipts. Absolutely DO NOT use this company to move. If you're here on their yelp page, leave. Trust me, they are not trustworthy. They also falsely advertise military discounts, my husband andI paid OVER $500 for the move. I have never dealt with such a TERRIBLE business. I will be reporting them to the Better Business Bureau and Attorney General of Virginia-Consumer Protection. *UPDATE: After writing this review, I was contacted by Kyle and he explained the process to me (which I would have explained that I already knew). I will up the review one star for the promptness of quality control. However, he said that there was no record of me calling, so I'm attaching a screenshot of my attempts. All calls over five seconds were when someone in the facility picked up, said "hello, thank you for calling," and when I started to speak, they promptly hung up. Please don't get me wrong, I am all for small businesses prospering, but as someone who comes from a family that owns a small business, and has worked and managed it for over ten years, I also know that customer service is the cornerstone and foundation. I really hope this gives some insight into how the business is run and managed. ****** This review is based solely on just a business etiquette, I have not used the company. I need to move out of our current place in about a week and I've been super stressed and anxious since we've moved out here about seven months ago and the military moved us. I found this company on Yelp with great ratings and was super ecstatic. However, I am absolutely disappointed with the customer service I have gotten from this company. I i messaged them on Yelp inquiring about their services because my husband and I need to move soon. They responded in a timely manner, but when I tried to ask them about the time on the day of my move, silence. So I called them three times over the phone and they answered...but hung up on me. If you can't do the work and we've been communicating, a simple "we won't be able to accommodate your time" is the proper way to go about the situation, wouldn't you think? I was really hopeful about this company since there were so many great yelp reviews (and I live, love, and breathe by Yelp), but I'm so disappointed. I would no doubt give this company NEGATIVE stars if I could. I would definitely NOT recommend contacting this company if you plan on moving anytime soon. Extremely rude and unprofessional.

They couldn't find my apartment when it came time to pick up the boxes, so they called me. I missed…read morethe call, but called them 10 minutes later and they were gone. They said they waited 15 minutes, even though I had the times of the calls on my phone. That would have been fine, things like this happen, but they were angry and blamed me and told me I would have to make an appointment on another day. When they finally did come they fined me for stains on some the boxes. YIKES, it would have been cheaper to just buy boxes and then throw them out. I was just trying to be green. I'll never do that again.

Carefree postal is closed permanently. A passerby said that the owner retired. This was a quirky,…read morebut helpful place to have in this neighborhood! It will be missed!

Always easy to work with and very quick service. It is so much easier to mail packages and get…read morepostal products here than to go to a USPS center.

Justin and staff were attentive and respectful and f all our wishes . Fair pricing …read more We had a good experience all around !

Be warned, Do not book with this moving company! We had a move scheduled with At Ease Moving, LLC…read morefor over a month. On the day of the move, they pushed the move back by an hour. Then, shortly prior to their delayed arrival time, they cancelled our move due to a storm they reported an hour away from our location. Nothing but sunshine and clear skies at our location. My husband and I pleaded with them to complete the move but they refused to come. Then they called hire a helper to claim they could not complete the move due to weather. I was able to send pics of the clear skies to hire a helper and At Ease Moving, LLC was marked as a "no show". This whole situation has caused us stress and further financial obligations as we had to push all of our moving details back. Poor business and customer service on their behalf! We absolutely do not recommend this company!

Tammy has been amazing working with and working around a very chaotic situation. She has been…read morenothing but helpful in getting us into a unit and accommodating our needs as well as being understanding of our crazy situation. The units themselves appear clean and well maintained. These units like most we found in The CS area are more like large pods put together so they aren't as high inside as in other area of the country. They are very close to Peterson AFB. All things said the customer service has been great. We hope the rest of our experience with Storage Sense is as great as our experience with Tammy.

AMAZING service. Everyone is very personable! I recommend them to everyone!! I only got boxes for…read morenow, I will definitely be coming back when the time get closer to put my belongings into storage!!

If I could give a negative five stars, I would give a negative five stars. If I could sum it up to…read moreone quick statement about this establishment it would be... Rude ruthless money hungry thieves! I am already moved out of there.And they are still charging my account for that unit. And will not refund my money.Do not trust these people with your belongings

Don't have any business with this people. Terrible customer service. They are changing…read more rules without noticing. Surprised..you can be inside in your storage ..because they are put second locks for everyone storages! They are take payments automatically, but they are don't send any notes about changes. Now only my husband phone number can get password for second locks. Unfortunately my husband forgot his phone at home, and we can get any help. Very unhappy. We decided, that we don't whant us this business anymore.

NIGHTMARE MOVING EXPERIENCE: DO NOT HIRE THIS COMPANY. In…read moreOver 40 Years Of Living, I Have Never Experienced Such Terrible Customer Dis-Service. I hired 'This Is How We Move It LLC' to move my stuff from my old apartment to my new apartment which is an hour's drive from the old one. My original schedule was for them to arrive between 1000 and 1100 hours but the manager, Kat, changed that to between 1400 and 1600 hours; I said fine. On the day of the move the movers did not arrive until 1928 hours. As the driver entered and introduced himself, I could help but say 'wow you guys are late'. Those words turned out to be significant as the night unfolded. As soon as the driver and his partner got to the new apartment, he flipped completely. He got out of the truck and said I would be charged additional fees, and that I had been treating him badly since he arrived. I asked how I treated him badly and he said I told him he was late. I was ...SHOCKED. I asked if as a customer, I didn't have the right to be upset about their being late. Then he started cussing me out, calling me dickhead, mfer, and telling me I had no choice but to pay for his time as long as it took him, or he would leave with my stuff. That last part, he kept reiterating over and over, that he would leave with my stuff. He then said he was annoyed and because of that, he was taking a 15-minute break which I would pay for. He then tried to instigate his partner to do the same but that guy refused. I asked his manager about this and she said I would have to pay it - even though this was not on the contract. It seemed like they were both co-operating to fleece me. It did seem like once he saw the new place I was moving into, he thought 'this guy can afford this place, he can certainly afford to pay more'; hence him starting a disagreement over nothing so he could so he could justify a reason for him to be nasty and confrontational. He kept saying over and over that he would take my stiff away. At some point, while unwrapping one of the items, he flung the wrapping blanket just so that it hit me. He was spoiling for a fight so he could have an excuse to take my stuff away, so they could charge me for storage and redelivery. Instead, I texted his 'manager' Kat about his conduct. To my surprise, this woman was defending the driver while minimizing my complaints. She actually told me that I had to pay for his break even though that was not in our contract, nor was the additional $248 both of them told me I would be billed. I called the cops, and this guy all the while kept reiterating that he would take my stuff away. The cops eventually left after telling me to call them again if things escalated. The manager sent me an additional invoice for $700 before they would continue unloading and charged my cards. My stuff was basically held to ransom so of course I had to pay. Afterwards, I told his manager I would sue their company for harassment if he continued threatening to take my stuff away and cussing me out in my own home. After that he tried to be friendly and gave some psudo-smiles; I wasn't interested. After dealing with his shenanigans for about 4 hours, as they were about to leave, I saw they did not re-assemble my items like they were supposed. I asked about it and this guy had the nerve to tell me to ask him nicely. He told me he would be doing me a favor by assembling it! Y'all, can you imagine someone telling you, a paying customer, that? And because I was recording, he was attempting to gaslight me and pretend he had never been a problem that night. MY TAKE AWAY: This company is desperate to fleece you for as much as they can. That driver is someone who has nothing to lose. People like that can do anything and run away! He was certainly eager to take my stuff away, and I wonder why. Consider the ramifications of inviting such a person into your home if you hire this company - someone who is so criminally inclined as to verbally assault and harass their paying customer. I am sure this is an experience I would have loved to miss.

WORST company Ever!!! Came to our home stating F-bombs in front of my kids because they were short…read morestaffed. This is after they were over 4 hours late for the delivery. They left with our product after 5 min of being at our home. DO NOT USE THIS HORRIBLE DESPICABLE SO CALLED COMPANY if I could give lower review, I would.

The two guys that unloaded our 26ft truck were amazing. They were quick, some of the hardest…read moreworkers I've ever seen, listened carefully to where things needed to go, and even offered to help move boxes around inside the house once the truck was unloaded. They were polite, fun and efficient. With an unfortunate experience with the loading company (a different company), we were thrilled to have our experience turned around by Colorado Springs Movers LLC. If we move again, they are who we are going with -- unbeatable!

From the owner: Colorado Springs Mover LLC is a local Colorado Springs…read moreMoving Company that provides experienced movers, low rates and fast service! We excel at providing moving service to the community, our experienced Colorado Springs Movers love moving Families in the Colorado Springs area and are proud to have the highest repeat business and referral ratings in the industry. That combined with years of experience in the moving industry, and the fact that we are the best moving company in the area, we work very hard to make sure you have a great experience.