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    Security & Smarthome Pros

    3.7 (3 reviews)
    Closed 9:00 am - 4:00 pm

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    6 months ago

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    3 years ago

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    3 years ago

    Requested a quote, was prompt and scheduled a time to meet. Never showed up and never returned calls. Would not recommend.

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    Argenta Home Theaters and Automation

    Argenta Home Theaters and Automation

    4.6
    (17 reviews)

    This is our third time around with Argenta and setting up a system. I think most people think…read morethey're just a home theatre shop, but they also sell 2-channel systems and offer a lot of great options for equipment. I previously worked with Justin on the setup of our home theater, and they did a stellar 5 star rating on that job. It still sounds and works really well. For this project we wanted a new 2-channel setup and Justin worked with me all the way. He talked to me on the phone and over text about my options, during business hours and even after business hours. He has a real passion for 2-channel systems, so can talk about it forever and offers a lot of insight into what one needs based on room, budget, preferable sources, etc. Justin and Declan came up to our house and did the install over the course of a few hours and it was amazing. I can't say enough good things about their care of the equipment, our house, and the detail they showed in setting everything up and then measuring it. You really cannot go wrong with them. If you're looking for a home theater or 2-channel system I would start by giving Justin a call as chances are he will be able to find a solution to your needs and offer great insight. You won't regret working with him or his team.

    I am just writing this review after having two projects (about 4 total days of work) - my wife and…read moreI moved out to Salt Lake City recently and the house we purchased was not wired at all. Tanner with Argenta was excellent at planning a way in which to wire ethernet and fiber throughout the house in a way that was minimally invasive. We also had speaker wire routed from existing speakers to a central location in the garage (along with the ethernet/fiber) with Sonos Amps, along with your typical TV/speaker mounting. The planning process was very smooth and excellent communication throughout. Tanner is a standup guy, very knowledgeable (even figured out a great small TV to fit in our kitchen perfectly). In addition, we had Starlink setup as a backup ISP given Comcast's inconsistency. Specifically on the install work, Tanner C (different Tanner) aka "TanC", and Ray, were my primary guys for all the onsite work. These two are rockstars, efficient, incredibly clean (no mess left whatsoever), smart (I only have to say things once and they just "get it") and are excellent at their craft. They really can work magic with an existing home, and went well beyond my expectations. If you have an existing house, I highly recommend these two (and obviously Argenta does new builds and I'm sure Tanner is great as a project designer for that as well).

    Sounds Good Entertainment

    Sounds Good Entertainment

    3.5
    (13 reviews)

    Very unprofessional. Do not do business with these people. I would give 0 stars if possible.They…read moreonly care about you until they get your money and then leave you high and dry when it comes to future customer service. Estimate given for install time was a 3 days. It ended up taking them 3 weeks start to finish. They tried to charge me for painting my wall when their management agreed it would be waived due to the painting needing to be completed becuase of mistakes made by their installer. After they took my money they have ghosted me. When I called them to honor the warranty for the $500 subwoofer they installed which blew out 6 months after install. They have yet to respond 3 years later after repeated attempts to reach out for assistance. Also the projector does not always fully boot up and was installed way to close to the back wall to where the hdmi cord is kinked. I could go on and on. There are too many problems to name with install, quality of product and most of all customer service. There has been a real feeling of hostility and animosity from this company ever since the shoddy workmanship they performed and collected the check. 3 1/2 years later and I have little hope they will ever try to make things right. If they are still in bussiness and you are concidering them to do a custom install for you. I recomend to run away as fast as you can before you go through what we did.

    Ben was easy to contact and quickly set a date to come to my home. Nate came to my home on the…read moreappointed date and time. He was very thoughtful, polite, and thorough. He initially inspected all aspects of our internet and tv connections. We use CenturyLink for internet service. He tested this service for speed. Although we were told we should receive information at 40 mb/s, he could not receive more than 20 in spite of the new modem we had just installed. He suggested several things that he thought might improve our internet and wifi reception. These have improved reception and consistency throughout the house but have not increased internet speed. Because our remotes (10 year old Control 4) were battle worn and out of date, they suggested and replaced ours with logitech. I was very dissatisfied with these. Reporting this to Ben, Nate soon returned and replaced the Logitech with another brand. We are much more satisfied with the new replacements, which are much more intuitive and easily used. My only complaint is that we didn't identify at first our desire for more user friendly remotes than the Logitech. This resulted in increased time and replacement of the recently installed controllers. Nate has been very accommodating and helpful. His knowledge, skill, and personality are very comfortable, and make us feel very prone to call upon him if and when we need additional assistance.

    Fluent Home

    Fluent Home

    1.0
    (3 reviews)

    Horrible company. Requested cancellation of service in writing at end of May. Was told it would…read moretake 30 days and to not send additional emails in the meantime. Contacted again after receiving no response after 30 days and was then told that Fluent and API had severed their business relationship and I would need to call API and that I can find their number by going to their website. I've never had contact with API while being a customer of Fluent. Thanks to Fluent's total lack of communication and customer care, I now have to pay for another month of service with a company I want nothing to do with. Avoid BOTH companies. They're both horrible.

    Service is poor. Cameras don't work. I was under contract until today, July 24, 2025. I emailed…read morelast month to verify end date and stated I no longer wanted the "service" at the end of my contract. They tried to sell me a continuation, offering options. I refused, and when I tried to contact them to make sure I would no longer wanted the service, which I sent daily starting 7/16, they ghosted me. I called the company today, and again, they kept trying to sell me a continuation their service, refusing to take no for an answer. She went so far as to ask if there was another family member who could take over the contract, seeming to imply that I'm not competent to handle my own affairs. She claims that I never asked to have my service and payments for it discontinued, so they will charge me for another month. When I asked for sn email that gives me written confirmation of my request and end of service, she told me I had to call another number. Surprise! It goes directly to voicemail and I've gotten no return call. Thus is a company that should be avoided at all costs. They provide terrible service and customer service, and are basically committing highway robbery.

    Security & Smarthome Pros - securitysystems - Updated July 2026

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