I have the extreme pleasure of doing business with this amazing company. They are professional,…read morekind and humanize every interaction. You're not just another customer or a case number you're someone that they value and truly do business with. One person in particular is BETTY! BETTY, is not only knowledgeable, kind and purely amazing she has a heart of gold. BETTY MAKES AN EFFORT TO ALWAYS PROVIDE A GREAT EXPERIENCE AND TRULY HELPS IN ANY SCENARIO SHE CAN. MY ADVICE TO YOU READING THIS REVIEW IS , stay on top of your payments, be TRURHFUL AND most importantly be ONTIME. I recently ran into some hardships in my life and Betty has really helped to turn my shit-u-ation around! It brought me to tears to my eyes having Betty to be able to help me espeically this time around. Berty, takes amazing care of me when most businesses and even family or friends don't. Thank you thank you thank you Las Vegas Finance and especially to Betty! Go in today and see my girl Betty! She will take good care of you as do all the wonderful people that work here. I highly recommend!!

Very rude and condescending staff. They will not work with you if you need an extension on your…read morepayments and harass you about reporting you to the credit beurow. When I asked for a reasonable extension on my loan I was told "well can't you ask someone to borrow some money". Super unprofessional . Will not be working with them again.

Hello all, I've gotten a loan from this location. It was fast and easy. I was welcomed with a smile…read moreand they provided me with payment options that was suitable. Thanks to Jesse, Levi & Carlos

Adelina made our experience very quick and easy. She was very helpful! Every time we visit it's…read morealways a very satisfying visit!

I just wanted to be fair and give an update to my previous review. I got a call from a check city…read moremanager Luis and he absolutely apologize and said that they are going to receive a lot more training at that branch and I am definitely satisfied with their response to my review.

I was in this store a few weeks ago and had the pleasure to meet the lovely Vanessa!!! She's…read morewonderful and knowledgeable. She is an asset to your company!

The worse web site sucks and they act like its your fault very unprofessional .. what business…read moreanswers the phone " hello".

Wendy was amazing. She was honest and thoughtful. she helped When I thought there wasn't anyread more

James was super helpful, courteous, and easy to do business with…read more Hitting all the customer service marks!

Cash Kingdom has been a terrible experience for me. I believe the company uses high-pressure sales…read moretactics and that some employees behaved inappropriately toward women while conducting business. James pressured me into taking out a $3,000 loan that I was hesitant to accept. He repeatedly told me he had worked very hard to get me approved, making me feel obligated to go through with the loan despite my reservations. Throughout the loan, I remained in communication with the company regarding my payments. Despite that, they repossessed my vehicle. Since the repossession, they have been uncooperative and evasive about allowing me to retrieve my personal belongings from the car, which has only added to my frustration. Based on my experience, I found their business practices to be unprofessional and unfair.

Poor service and sketchy for those that don't know, they don't give you your change back unless you…read moreask for it.

My Name is Frank Jones, Ive been a customer for years and just recently got a larger loan than…read morenormal, the two ladies that work there are great. Being respectful and responsible are two suggestions that I have for anyone that's a customer, Responsible borrowing and be respectful to the ones loaning money. Ive never had a problem.

Very unethical business practices and may they receive what they spew. No communications and then…read moremy account was all of a sudden transacted upon.

Your app is garbage. Kept showing errors and conking out. Not even sure if this is a legit business.read more

I would leave ZERO stars if not for the app not allowing. Absolute garbage customer service unless…read moreyou enjoy listening to coworkers and customers discuss weed dispensers for a 1/2 hour waiting in line with other pissed off customers. A guy walked out of line because of this stupidity. Which I should have also done. Absolute garbage !

Maria, Shorty & all the ladies at this location are very nice & they are always very helpful. Have…read morebeen coming to this office for about 6+ years. Thanks ladies:)

They ask for way too many details and too many too much paperwork. It got laborious to say the…read moreleast so I just walked away. It's too frustrating.

Staff was very helpful and willing to accommodate my needs…read moreFor sure I will recommend Thanks

After having unpleasant experiences with the collections department last year at Cash Factory USA,…read moreI decided to give them another chance. I recently applied for a loan online using their website and was preapproved. The following morning, I received a phone call from a friendly and professional representative named Rachel. She needed recent copies of my pay stubs and was able to update my current address on her end, which was very convenient. While going over the contract, she encouraged me to ask questions. The funds were available in my checking account the next morning. I'm thrilled and delighted that Rachel turned my negative experience into a positive one by providing excellent guest service.

Attn; CEO or Rod Avery…read more My name is Matt and I called in to pay off my loan. I was answered by the rudest person Rene and James Ext 1323 and Ext 1321. They then proceed to tell me I was in breach of contract and why did I get a loan from Cash Factorry in the first place. This place is aweful and I will make sure everyone hears of my experience with CF. You guys are a joke to yourselfs and society. And Rene and James are he reason I am speaking my story to he whole internet. Ext 1321 and 1323. Listen to the calls. TERRIBLE CUSTOMER SERVICE