Service is subpar, front desk rude and incompetent, stylist seem like students, And since the owner…read moreowns a cosmetology school I'm wondering if he's using students to work on the public and passing them off as licensed? They have a no tipping policy which invites more people in. When they make a mistake or provide poor customer service they refuse to correct anything there is no money back guarantee.

Sharing my experience this morning at William Edge Institute New Braunfels…read more.... The young lady was very professional and eager. The owner, William came over to instruct. I asked what color they were applying. He got bent out of shape. I said well I need to know what color your applying. He said isn't that what you wanted since I mentioned my regular stylist uses a certain color level. There was no consultation on what color I wanted on my hair. In his mind, he decided what I (the client) was getting. At that point, I didn't even see the color examples. He then says, do have a problem? I was so blind sided by his condescending behavior. Anyone who intimidates a client, who merely asks a question is teaching these student on how NOT to gain clients, how NOT to make money. In the closing, I got out of the chair and tipped the young lady and told her I would go somewhere else.

I had a fantastic experience overall. The esthetician was exceptional--knowledgeable, professional,…read moreand attentive. The treatment room and the ambiance were absolutely lovely, making for a truly relaxing visit. However, my experience was significantly marred by the front desk staff. The front desk lady was extremely rude and dismissive, and her behavior was downright obnoxious. She refused to take the time to help with my concerns and made me feel unwelcome. It's disheartening because the rest of the visit was so positive, but this behavior has unfortunately soured my perception of the place. It's truly disappointing, and while I appreciated the esthetician and the environment, the poor customer service at the front desk means I won't be returning. A business's success depends on every team member providing excellent service. I would also like to add I commented this just a week or so ago and they removed my comment so I would like to add it again.

Sweet little school, obviously up and coming. They have great product and a tight knit team of…read moreprofessionals running the place who seem to genuinely care for their students. I noticed they are adding massage and night classes too. If you come for a service, give them time with their services, remember they are students learning... Overall I like this place. I think they are an asset for this community.

Listen...if you're not booking beauty services at Ogle, you're missing out on a hidden gem…read more Yes, it's a school--but don't let that fool you. These students came to WORK. I walked in hoping for a little glow-up and walked out feeling like I had a soft launch into my "new era." The instructors are clearly invested, guiding students every step of the way, which made me feel comfortable even when someone was hovering over my eyebrows with precision and purpose. And can we talk about the prices? Because my wallet was smiling just as much as I was. Pro tip: Give yourself a little extra time, because perfection takes patience--but honestly, it's part of the experience. Relax, scroll your phone, and enjoy being pampered on a budget.

I brought my daughter here to get her eyebrows waxed and was so impressed with not only the service…read moreprovided but by how many services they provide. The instructors watch the students as they service clients in a kind demeanor. You can tell everyone there takes pride in their work. If you haven't checked them out, give them a try. There's so many services offered at a fraction of the normal cost,

Lillian was my student . She takes great pride in her work. Communicates with client as to what I…read morewanted in my color and style at end of servic. I'm not used to getting a head massage at the end of my shampoo. It was so soothing.

Lilly R was the most professional, delightful, skilled hair dresser and far exceeded my…read moreexpectations for my high lights, cut and style. What a Super Star! Lilly is truly a gift to the industry!

I absolutely love the service. I got here. I went to get my nails done last week and they were…read moresuper nice and the prices are very decent and fair. I would recommend trying to bring cash for tip, they really did an amazing job because I went to go to a pottery wheel throwing class for making/shaping clay and I was expecting for my nails to be destroyed but the quality of the nails was so good that everything was fine and I was just making sure to clean my nails well and not to put my hands directly in the clay so it went fine for me. I totally recommend this place 10 out of 10 experience , only thing I would say is it took a bit longer than expected, but it was totally fine and they made sure I was comfortable! I'm also thinking about going to this place for their barber class because of how good of an experience I got and how well they seemed to communicate with the students, they all seem to have a wonderful relationship with each other! Cleaned & washed my hands after the clay class I had and they still looked brand new/ had amazing quality.

My experience is always great if the instructor, Mr. Joe, is overseeing the cut. Scheduling is…read moreusually pretty easy. Students usually run on time.

5....every visit. They are so professIonal, friendly and do a GREAT JOB. I have had my hair…read morebraided and super happy with results. Brandy did a fabulous job and the entire team are so considerate and accommodatin. I would highly recommend TSPA for hair, nails or even facials.

The stylist and instructors are nice and willing to work with you. However, Linda at the front desk…read moreis rude. I drove AN HOUR to support the students at this institute. I bought lunch for my stylist and showed up early so we could eat together before my appointment (lunch is at 2:30 my appointment was at 3:30). Unfortunately, my stylist's prior appointment ran late and that was okay I put my lunch in my lap and started eating in the corner of the waiting area. The other woman at the front desk graciously offered for me to sit at their table to eat. Linda came in and made a fuss about me being at "her lunch table" and started going from person to person at the salon trash talking my stylists. This was very unprofessional and rude. I will not be returning to this salon.

I am sure they are good at basic stuff. However they messed up my daughter's hair by making it all…read moreblond/orange instead of just doing a few highlights. Then the lady that is an instructor kind of got an attitude about the color.

The girl that cut my hair getting ready to graduate in a few month and new nothing about cutting…read morehair or absolutely nothing about giving a pedicure. And they charge me $17. Will never go to that place again.

Excellent service, care and outcome! I just love this place and the people. Ashlynn and Mark were…read moreattentive and committed to a new do for me and it turned out amazing. I always have a good experience.

I had my first facial ever with Leah and I'm honestly so impressed I was her model and she made…read morethe whole experience feel so comfortable and relaxing from start to finish. She kept me informed the entire time, explaining what she was doing and why, which made me learn so many new things about my skin. Her hands are amazing the massage was so soothing and you can tell she really cares about what she's doing. Everything felt super professional and calming. I left feeling refreshed, glowing, and just overall taken care of.

As a nurse I have utilized Grayce's amazing list of cosmetic injectable courses to improve by…read moreoverall skill set as an injector and I'm so ready to show the world my love for aesthetics !!!

To start I was 15 min early as always (if you aren't 15 mi early you're late). I waited and Grayce…read morewas 35 min late. Since I was the only one in the class I was ok with that. She did a great job of making neurotoxins easy to understand. I do appreciate her time when I actually received it. She was on her phone 65% of the time. Again I was 1 person. I literally had to wait for her to stop eating or talking to others to ask questions. I thought I paid for that time. ?? I think she has a lot to offer but it was very frustrating paying $2k for her to be on her phone the majority of the time. Just FYI class was posted for 10-6 class is 10:30 to? With lots of down time. I think she's great at what she does but I wouldn't take a class again purely Bc of the lack of respect. I do think she's an expert I also believe she is maybe burned out. I don't want this to be all bad. She was a great teacher with good intentions but I think the classes are a secondary or tertiary focus. If you want great training and can give all day to walking around and wondering when she'll notice you then Go! Following up I think she is an expert and doesn't realize what she's doing as far as time management goes the texting and talking on the phone every 5 minutes. So great review for nursing intelligence, experience, education. I am definitely disappointed in the time she spent on her phone and meal prepping for her fitness comp than what I thought I was paying for. I felt like an afterthought. I would have paid $500-1k more for her to put her damn phone down. Still she is great so I won't discount her work. I expected more from my experience.

Anyone can tell you that getting a ticket in the state of Texas is one of the worst things that can…read morehappen to you. You have to pay fines, go to court, and expect higher insurance premiums. If you want to get the points to stay off your record, you can choose defensive driving. Normally, this means going to a classroom course that has a free pizza or comedy spin on it. Trust me, this route is just as painful as getting the ticket. One other option, and the one you NEED to take it Online Defensive Driving through onlinedefensivedriving.com/homepage.php?affiliate=yelp This course was made with your convenience in mind. Log on and off at your convenience, take it in your pajamas if you want to. The people that work there are nice and helpful and get your certificate to you on time. In some cases (depending on your insurer) you can get a discount on your insurance too! Check them out, onlinedefensivedriving.com/homepage.php?affiliate=yelp