Great service!!! Very thorough with their work. A willingness to help even after my case has been completed. Employees are very friendly. Definitely my go to place for any (hopefully not) future auto accidents. Worked with Tony and he took care of everything. Very happy with Seidner's! Definitely recommend! read more

This review is to show the character and excellent customer service the people here at Seidner's Rosemead provided me. On Friday, Nov. 1st, I was in a collision at the intersection where Seidner's was located. I was able to park and exchange info with the other driver at Seidner's parking lot. Although my insurance company would have allowed me to process my claim at Seidner's I wanted to get it done closer to my place residence....30+ miles from Rosemead. The people at Seidner's assisted me because I was distraught and upset of the situation. They took care of me even when I was not their customer. Tony Lien, an adjuster at the Seidners was extremely helpful. He wanted to help me and noted that he doesn't get paid on commission and just wanted to make sure the claim process, whether through Seidners or wherever I end up taking my car is done properly. Chris (I believe that's his name?), the Manager, there was very hospitable in assisting me in letting me stay at their office until the tow truck arrived to take my car...and also letting me charge my iphone. He was wonderful to converse with about our horology passions...to help take my mind away from the situation. The VERY NICE and HOSPITABLE lady at the front reception desk was very motherly. She felt bad for me and just assured me that things will get better. She knew it was hot that day and wanted me to be hydrated and offered me water. It is the little gestures in life that can turn a frown upside down. Overall, Seidner's took care of me even when I'm not their customer and I just happened to be in their lot because of a nearby accident. If this is what they are to non-customers (or potential customers). Imagine what good services and quality they provide to their customers. My friend who lives around the area said Seidners is the best. They may be expensive he said, but you pay for quality. In my opinion, with your car which can be your lifeline...don't be stingy with quality. Thank you Seidner's for giving me faith that there are good people out there who just want to make sure someone is ok without the thought of profit. read more

Hands down Seidner's in Rosemead is the best around. I got in an accident and chose to bring my car here. Customer service is excellent, friendly people all around. They made me feel at home. The work done on my car looks excellent like brand new. I'm very happy with the results and how fast my vehicle was up and running again . Thank you Seidner's collision center read more

Not enough can be said by the customer service and professionalism that Seidner's provided when my daughters car was in their shop! The car looks like it did when it was first purchased! Thank you to Cathy, Joe and Maria for their help during the process! Seidner's is highly recommended! read more

My first time here and it won't be the last for all repair needs. Called and talked to Nichole on Monday to schedule a time to bring in my car for an estimate and was able to bring it in the same day. Received a phone call, emailed and text asking to call back my estimator, Kurt, since I was working and couldn't pick it up. Called him back during my break and he told me that the car will be finished by next week. Amazingly enough I got my car the next day. Repaired was finished within 2 days! That's crazy fast. Came in today to pick up my car and it literally looks like a new car. They even washed my car and now it's shiny, bright and new looking. Thank you so much Kirt and everyone at the center for making this experience a wonderful one. I will definitely recommend you guys to everyone I know and would definitely come back for my repair needs. read more

I took my car here because AAA recommended me to take it there. I got into a car accident and my bumper was a loss. Tony was so helpful always calling me and keeping me up to date with the process answering my emails so promptly. I got my car back sooner then expected. I am so happy with the experiences here at Seidner's. I would recommend anyone who is looking for high quality body shop to come here. Prices are worth it. Even though i didn't pay for it the other drivers insurance did. My car is flawless once again! Car: 2012 Honda Civic read more

It was my second time to bring my Mercedes to this place. The first time, I used my own insurance (All STATE) and had a wonderful experience. I did not know the manager working for the claims relating ALLSTATE handle customers or claimants exclusively for ALLSTATE. This time, the other driver's insurance company set my claim up with Seidner. Although it is the same place, I noticed that the manager makes a big difference. The manager handing AAA is not as professional or coutesieous as the manager for ALLSTATE. My phone call has never been returned, or even if returned, no message was left. To make the matter worse, Kelly (the front desk girl) tried not to let me talk to the manager by saying what is this regarding? It is rude on her part, as I had no idea of what the matter would be unless a detailed message is left by someone in her office. I will no longer use their shop to repair. Hopefully an AAA insured would not hit me again! read more

The staff at Seidner's did a great job on the body work of my Honda Odyssey. They really do care about their customers.

I had a overall great experience here at Seidner's Collision Center I would definitely recommend this place to anyone in need of body work on they're vehicle The staff was very friendly and helpful, thank you Seidner's for the wonderful experience! read more

Joe has been awesome since the day that I dropped off my car for repair after I got rear ended. Joe has communicated well in explaining the estimate process and answered the questions I had. He was on top of the status update almost on a daily basis to let me know what has been done on my car and the target completion date. They did not sit on my car and were able to repair and give my car back to me on the 3rd day. Upon picking up my car, Joe explained again what was performed patiently and answered some more questions that I had. Since I only live less than 1 mile away, he even helped me drove my car back so I didn't have to walk. All he said was, "I want to make sure everything is as convenient as possible for you!" 5 star customer service and experience!!! read more

Update 2/9/16, the repair on my vehicle was solid. The wait I guess was worth while. The manager Danny went above and beyond on trying to make the repair process go back on track. I was truly enthralled when they paid for a rental for me (under 21 can't rent). I know other body shops would not have gave me great service like this. I would refer Seidners to others and might give them another chance in future vehicle repairs. The only thing that wrong with my repair is lack of communication on what is done and what hasn't been done ( pushing back pick up dates) otherwise 5 stars. read more

I am 100% satisfied with the over all experience at Seidner collision center. I got back my car earlier than the expected completion date and my car look brand new. read more

Seidner's Collision Center - Body Shops Near Me - Rosemead, California

8/16/2013 - This is a 2nd review, because I had another issue that Seidner's Collision Center in Rosemead CA took care of for me. Someone tried to break into my car while it was parked in a downtown parking structure, and the result was my driver's side door lock was punched into the body of the door itself. I took it to Seidner's because I knew that even if the repair cost was too low to run it through my insurance, that Seidner's (Hector, Cathy, Kurt, Tony and all the guys in the back) would take care of it right the first time. My car was done in less than 24 hours and returned to be beautifully cleaned as well as repaired. THANK YOU Seidner's in Rosemead for once again being the best at what you do! -Lily 2/17/2013 - I can't rave enough about the amazing service I received from Kurt Tran and Seidner's Collision Center in Rosemead! From the moment I brought my car in to the time I picked it up, I was treated with great respect with timely updates, patiently answering my question so that I had a clear understanding of the damages, process and estimate, early completion of my repairs, and an amazing result. My vehicle looks brand new! THANKS Cathy at the front desk and my rep, Kurt Tran! LOVE YOU GUYS! -Lily read more

So after getting rear ended by someone on the freeway, my car needed some fixing on the trunk and rear bumper. Since I wasn't the one responsible for the accident, the other person's insurance (State Farm) paid for the repairs on my car. I chose Seidner's because of the great ratings and it was State Farm approved. Before I took my car in to the shop, I had to make an appointment. Then when I first came to Seidner's I was greeted with a warm and friendly smile by Cathy. She was very kind and offered me coffee and water as I waited. Then one of the workers named Joe came to inspect my car. After seeing the damage on my car, he said it would take about 2 weeks. So after I left my car with Seidner's, I received frequent texts updating me about my car. They gave an estimate day and time in which they finished my car on that exact day and exact time. When I came in to pick up my car, it had looked as if my car was brand new. It was nice and clean with a new bumper and trunk. Unfortunately they had to use refurbished parts for my bumper, but it still looked brand new! They also gave me a stuffed bear as a gift when I picked up my car! Oh, I also forgot to mention that my front bumper was hanging on a clip in which it needed to be fixed. Joe handled it without charging extra since it was basically just pushing in the bumper rather than replacing any parts. The service here is excellent and if anything were to happen to my car I will definitely head to this Seidner's right away. P.S. If you check in you can get a free pair of tickets to the Irwindale Speedway! read more

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My car was recently in a accident and I took it to multiple body shops, after finally being fed up with the way I was treated after going from shop to shop I finally decided to call a friend of mine and he suggested I go to Seidner's collision center. When I walked in I got greeted from Haidee & Yasmin with big smiles and attentiveness, I already felt like this was the shop I was going to decide on!! They told me Joe Ly would be giving me the estimate on my vehicle and he was so kind and polite especially giving me his full attention. I decided that Seidner's was the place I was going to choose. Bryan the general manager of the shop was the kindest and most professional manager I've ever dealt with. Just wanted to say thank you to Seidner's collision center for being the most professional collision center!!! I highly recommend them to anyone who needs service!!! read more

Best Customer service, kind, and willing to answer any questions you may have. Very accommodating. Also, I had to pick up my vehicle a few days after it was ready but when I was ready, my car came back washed and vacuumed. Thank you Kurt and everyone at Seidner's! read more

I took my car to Seidner's and I'm really satisfied with the service. Curt is very helpful and took care of me and my car. I highly recommend Seidner's to anyone that needs their vehicle repaired. Cathy and Juan are also very friendly and helpful. My overall experience with the staff at Seidner's was very good. They have my business as long as I have cars. read more

Superb customer service! I've never experienced such excellent service from an auto body shop. I chose Seidner's because it's close to where I live and I have never considered customer service to weigh in on my decision as to which body shop to take my car into. However, I feel compelled to write this review due to their professionalism. I was involved in a hit and run. I was hit from the rear and in consequence, I hit the car in front me. Then, both cars left the scene while I got stuck in the middle of the freeway with my airbag deployed and horn blaring. My car went in on Sept. 3rd and picked up on Oct. 2nd as promised. A month was reasonable for the major parts that needed replacement on my car. They followed up with me through out and they always call me back within a few hours so I'm not left in the dark. They did an excellent job. Things fixed on my car: - Rear bumper - Front bumper - Seat belt - Airbag After 2 months, I realized that the latch on my trunk was loose so it wouldn't close properly. Coincidentally, Seidner's followed up with an email to make sure that I am happy with their service. I emailed back telling them the problem with my latch, Kurt called me within half an hour and I took my car in that same day and he was able to fix it right away. :) I dealt mostly with Cathy, who has such a bright personality, and Kurt, who was very detailed/thorough in explaining the process. Such a great team. I highly recommend Seidner's Rosemead team to anyone needing a repair on his or her car. You will not be disappointed. read more

I've always been cautious of repair centers from prior experiences. So when I needed an estimate for my parents car, i saw the the reviews here and gave it a shot. I have to say that this is one of the best places. I was helped by Joe Ly and he was honest, straightforward, and helpful. He knows his stuff and you don't get the sense that they are shady. The work done was what was quoted. Their work was awesome. You couldn't even tell it was in an accident. Definitely coming in here again if there's a need to. read more

I would definitely recommend Seidners, Rosemead to anyone in need of auto-body repair!! If I ever have another need for repair they are my go to place no questions asked. The customer service was SUPERIOR from the minute I called in to the minute I picked up my vehicle. And to top it off received a thank you card. Cathy and Kurt were BEYOND awesome!! Thank you Seidners for the GREAT service and making my experience easy and hassle free! read more

Best shop ever. Cathy in the front was the sweetest and so helpful. Danny was a great manager and got my car done fast and looks great. The experience this shop gave me was top of the line! read more

My first mistake was not giving them a valet key. I brought my master key. During the initial inspection of the car I handed over my car key and the guy turns the ignition. He turned to me and was like "did you know your key was broken?" And then he showed me the key like broken and falling apart. I guess he turned it too hard and the plastic part of the key cracked. But umm no. It wasn't broken when I just handed it to him. First of all, how would I even put the key in the ignition like that in the first place?? I wasn't about to argue with the person... I was just shocked and didn't know what to say so I let it go.. Okay but fast forward.. it took about a month for my car to be fixed. The person tells me the expected finish date. The car is not finished by the expected date and on top of that. Their phone system was down and no one had contacted me that day. I contacted the Seidners operater who said she would email them... I hadn't heard back and right before I was about to return my car rental.. someone from Seidner's called me back saying they are waiting for a tray part... Does nobody at the auto center have a cellphone to call me to inform me that the expected pick up date has changed? I had to be informed at the end of the day that it wasn't ready.. So fast forward a week and they called me to let me that the car is finished. I returned my rental and headed to the collision center. The first thing I noticed was that my bumper was sticking off from the side and the guy expected me to take my car back. I wish I took a picture but I didn't. He told me the manager already knew about it and because we had to complain he would tell the insurance company to replace the bumper with a Honda one??? The whole point of bringing my car into the collision center was to get it fixed in the first place. I wasn't going to take my car back like that. I honestly wouldn't recommend this place due to their customer service and professionalism. read more

Went in for an estimate. The damage my Jeep has are scratches all along the sides and on the hood. I expected the price to be a lot but Moe Tinoco added in the cost for removing the removable doors, removable top, and removable gas tank cover which added hours of labor. When I asked "If I bring those parts removed because they're already removable, would that lessen the cost?" He said "No because it's still labor we would need to do." What sense that makes?? I have no idea. This guy didn't know a jeeps top can easily be removed, as well as its doors. I put the gas tank cover on myself and that took all of 10 minutes total. I've taken my car in before and had good service.. Unfortunately, I feel as though Moe didn't give me accurate information at all. read more

I was given excellent service from day one of dropping my car off with Jesse. He communicated with me everytime he had an update on the repairs of my car. And when I picked it up he was with me all the step of the way. The car was beautiful and shiny when I picked it up. read more

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I found this Seidner's through a combo of the State Farm list of trusted repair shops and Yelp reviews. (BTW, State Farm says its online list is populated with the most reputable shops first, but that really doesn't match up when you check the Yelp reviews.) Although I didn't end up getting my car repaired here due to my liability in the accident and State Farm not covering the cost of repairs to my vehicle, I still had a great overall experience. Why? Because the staff are so nice and accommodating. The lady at the front desk made a cup of Joe for me and let me charge my phone at one of the oddly placed outlets. The man who ended up taking a quick look at my car was upfront and honest with me about my situation and steered me in the best direction to go. I didn't catch his name, but he spoke Cantonese. You can tell a lot about an auto shop by the integrity and hospitality of its staff. Thank you, Seidner's, for the pleasant experience. read more

My father got in an accident a couple weeks ago and we came to Seidners Collsion for our repair. Everything was amazing! They took me in last minute and got me going in 10 mins. We dropped off the car and did a walk around. They explained to me what needed to be fixed etc. Cathay, Maria and Kurt were all very professional and courteous. Everything was explained very well. They finished before the projected date. Also a huge thing is that they would call me and give me updates instead of me following up with them. They are so much better than Service King. They are the best body shop ever! Thank you! read more

Well I finally got in my first accident and needed to have quite a bit of work done to the front end of my car. My parents had taken their cards to Seidner's in the past and I figured I should take mine as well since they had good things to say. The process of checking in was seamless and the staff were all very helpful. The best part is that they got my car back to me about a week earlier than they had originally promised. This was really helpful since I had been paying for a rental car on my own. Hopefully I won't need to go to Seidner's again but should the situation arise I would definitely go back. read more

Last week, I was rear-ended and my back bumper was in need of repairs. I went to Seidner's and was greeted by a very nice, white-haired lady named Cathy. She gave me all the information I needed and was very patient and kind. Kurt was also extremely helpful and was eager to answer any question I had. They had the repairs done in a week and when Moe brought the car out to us, he was extremely helpful and told us everything they had to do and what they were able to save on. I would definitely recommend this repair center for anyone. read more

Thank you Seidner's Collision Center for fixing the whole right side of my car 4 Days Earlier than expected!!!!. My car looks brand new !! On top of all the repairs they made.. They also had great customer service On our way out they gave my baby girl a little teddy bear that has their logo on it !! Thank you again for an amazing job. I will be returning read more

Seidner's Collision Center - Body Shops Near Me - Rosemead, California

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I was involved in a car accident and knew where I would take my car- Seidner's. It also helped that was one of the centers that was approved by insurance. Kurt was super helpful and really nice as we did a walk through. He called me through out the week to update me on my car and when it would be ready. My car ended up be ready a couple days earlier. They fixed what needed to be fixed! Thanks Kurt and Seidner's team! read more

The dreaded car collision process can be stressful, whether it's through insurance or out of pocket. This particular Seidner's has been my go-to and will continue to be. I had initially gone to another Seidner's location to obtain an estimate (for the sake of convenience of the party who hit my vehicle and didn't want me to go through insurance). However, the service was drastically different and once the other party decided it was better to go through insurance, I immediately called up this Seidner's. I continue to be impressed by how reliable and reasonable this location is. Joe Ly was very friendly yet professional and kept me informed at all times. He was so prompt in his emails and knowledgeable in all aspects of my claim and car. This made everything less stressful and it was nice to not have to call in for the status of my vehicle. The front desk representative (I forgot her name, sorry!) was also very attentive in asking if I wanted water while waiting. Also, she took the extra step in helping me reach out to Enterprise down the street when I was waiting to be picked up...these small gestures are everything! Even better, I got my car back a few days before the estimated pick up. Exemplary customer service overall and I felt taken care of. Excellent group of folks at this location. Thank you -- definitely had an extraordinary repair experience! read more

Everyone was extremely kind caring generous caring and wonderful!! Thanks to Kurt, Jessica and Cathy!! My car looks absolutely beautiful wonderful and back to original beauty!! read more

My brother recommended me to Seidner's Collision Center when my car got hit. Kurt and Cathy were so incredible nice! They didn't waste any time. They explained the entire process on getting my bumper fixed. They texted and called me to keep me up to date on the repairs. I was extremely satisfied with their work. My car looks new again! read more

Always fast friendly service here. I've been going here for years and they have worked on many of my cars. Kurt was the individual who I was in contact with this last time. He left voicemails and gave me status updates throughout the time my car was being fixed. Drop off and pick up was easy. Since it's a body shop, this is one of those places you would prefer to never visit again but if I had to, they would be the first on my list. read more

My mother in law's car was broken into, with her back window smashed and a sizable dent on the trunk of her 4 Runner. Bryan was incredibly nice, professional, had an amazing and great attitude, and was extremely helpful and informative in the entire process of getting the car repaired. Never once did I feel like I was just another customer or felt any nasty or unwanted vibes that I'd normally see at other collision repair places, so it was nice and refreshing for the customer service to be top notch. Bryan was respectful and straight-forward to me and my wife, and walked us through what was an upsetting event into something that makes me want to definitely come back the next time we need a car repaired. I highly recommend any and everyone with cars that need to be repaired to go to Seidner's Collision Center. read more

Went in for a simple repair Heidi and Bryan were awesome ! From the minute I stepped in the door they were very attentive and helpful. would highly recommend this shop to others ! Thanks again guys !!!!! read more

Got rear ended twice and both times came here to get my rear bumper fixed/replaced. Really fast, friendly service. They send you text updates of how the service is going and when you can pickup. Highly recommended. read more

This is the second time I have trusted Seidner's with my car after an accident. I've gone to other places and had an ok experience. Seidner's left me feeling more than happy. Not only did they fix everything from the accident, they also kept me up to date with everything (loved that I didn't have to follow-up with them) and finished a day early. Even better, when I got my car back it looked practically detailed inside and out, some ugly paint marks had been buffed out and the oxidation on the outside of my headlights were cleaned up so well it looks like my headlights are almost brand new. They have great customer service and I am so happy my boyfriend recommend them to me. I definitely recommend them. read more

I took my car here after being hit by a Fedex truck & was taken care of by Bryan Mendez. He was very thorough in explaining the process, and even provided updates every step of the way through the repair. Chris next door at Lima's was a great help too, getting my AC working ASAP. These guys treat you like family, outstanding customer care, attention to detail, are reliable and punctual. Overall absolutely superb service! I won't be going anywhere else! read more

Excellent service!!! Kurt and the rest of the staff are the best. I've been coming here for awhile now and each time i come they give me the best service, they leave my car like new, best of all I ask for a reasonable price because I'm a single mom and i can't afford to pay a high price for body work. I got what i asked for. Reasonable, honest and excellent work. Kurt told me not too worry that he would take care of me, and he did!! Thank you Kurt your the best!! This is my shop whenever, I need body work for my cars. I would highly recommend this center to married, divorced or single moms to anyone :-) read more

Seidner's Collision Center - Before foto - Body Shops Near Me - Rosemead, California