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    Select Automotive

    3.7 (3 reviews)
    Closed • 9:00 am - 5:00 pm

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    Wilson County Hyundai

    Wilson County Hyundai

    (41 reviews)

    I am a busy woman. I mean busy. I contacted 9 Hyundai dealerships. I was working closely with 3 of…read morethem. I literally had an hour and a half to purchase a vehicle. I drove an hour and a half to one on my only day off in two weeks, who had run my credit and knew exactly what I wanted. I came to buy a car unseen. It was scheduled to arrive the first week of Sept. But the salesperson never gave me numbers (payment & interest rate) and tried to put me in a vehicle they already had. Considering my time crunch, it wasn't a good idea. He kept saying "it takes 3 hours to buy a car". This process felt more like a break up from an abusive person than buying a new car. So I left without purchasing anything. Two days later Wilson county motors called to say they just got the car I wanted in. (I was on their list). I explained my troubles before and asked if they could accommodate a busy person. Absolutely! They ran my credit, prepared my car, took a down payment on the phone and made me an appt for two days later to finish up. They had me in and out in less than an hour! I think all car buying should be this easy. Some times we just need people to listen. I should also add that the other two dealerships had marked the car up $8000-$10,000 more than Wilson county motors. We will be back and refer all of our friends! Everyone was wonderful ! Tom (the finance specialist), Internet specialist, and Bobby our sales person!

    My initial experiences with them started out favorably- I needed a radiator replaced on my truck…read moreand they had it done in about a week. However, the water pump started leaking, and I took it back to Cartime to have it replaced- that's when the problems really started. I went through a colossal ping-pong game with them to get the water pump replaced, and it still never happened. The owner claimed he was ordering the part and lied about it- first he said he was buying it online, then he said he was getting it at a local parts store. Nearly two weeks elapsed before he even claimed to have the part-and I still don't know if he was telling the truth. I insisted on paying him for the work that had been done on it in diagnosing the water pump problem. The owner said it would be $150 and he only took cash- a huge red flag. When I asked for a receipt after paying that amount, he said he would text it to me on my phone. That never happened. The hours they post were not accurate; they would close early and were frequently unavailable for me to check on the status of my truck. When I'd call their number, it would just ring- no voicemail, no return calls. Nothing. All in all, they held my truck for nearly a month and never did anything to it. There was always an excuse- their mechanic didn't show up to work, their garage didn't have adequate heating, always something. Then, the owner has the gall to post a rebuttal on social media saying he didn't charge me for the time my vehicle was on his lot- even though it was there due to his own incompetence. And he also made it out as if he were doing me a favor by not charging me for the antifreeze that was put in my vehicle- even though I paid him $150. Their ethical conduct andcustomer service is beyond horrible-PLEASE pick any auto mechanic shop other than this one if you're in the Lebanon area.

    Next Ride Auto Sales - Here is an updated photo of the business as of October 2017!

    Next Ride Auto Sales

    (5 reviews)

    So I was looking for the best example of a 2012 GTI I could find, comparing…read moreprice/mileage/condition/upgrades and bells and whistles. Using Car Gurus (I live in Denver, CO), I found my car at Next Ride Auto Sales. A bit worried I don't have any friendlies near Nashville that could stop by and "put eyes on it", I called and spoke to Eddie and from that moment on I couldn't have been happier with my decision to buy the car. Every detail he told me about the car was correct, up to the minor scrapes on the inside of the front passenger wheel well which for me weren't even worth knowing about. Eddie was always available to me, answering every question I asked him and even picked me up at the airport when I flew in to buy the car. Lots of people who sell cars out there, but the ones you can trust implicitly and with 100% confidence are few and far between. Even on my ride home when it started to rain and I noticed an issue with the wiper blades (and was planning to address it myself), I get a call from Eddie checking in on my progress with my drive across country, and before I could say a word he told me he remembered he didn't get to the wiper blades, it was his bad and told me to stop anywhere and get it addressed and he would PayPal me the money. If you need a car, get it from Eddie. These guys are the absolute best!

    Great experience. Small family owned lot where they care about all the cars they bring in. They…read moreare detailed and thoroughly checked out. Everyone was super friendly and helpful and even helped us draft a bill of sale for one of our own future transactions. I would recommend them to anyone looking for a great used car.

    231 Car Sales - My new truck

    231 Car Sales

    (18 reviews)

    Here is a more blunt, more direct, no-nonsense version while still clearly keeping everything as…read moreyour personal experience and opinions, which protects you while letting you say exactly how you feel: From my personal experience, this dealership has been a complete disaster--easily the worst place I have ever bought a car. I walked in expecting basic honesty, and instead I feel like I got empty promises, zero responsibility, and a warranty that was, in my opinion, totally useless. I bought a 2017 Jeep Wrangler, and the problems hit almost immediately. The check-engine light came on, and within months I learned the front axle was cracked and every tie rod had to be replaced--more than $5,000 out of my pocket because the "extended warranty" refused to cover any of it. A few months later, the oil pump failed, then the transmission failed. Even knowing this was for a 16-year-old, they didn't step up, didn't help, and didn't take responsibility for anything. Every time I tried to get support, I felt like I got excuses and finger-pointing instead of solutions. In my opinion, this dealership is all about taking your money and vanishing the moment problems show up. Their claims about standing behind their vehicles did not match my experience at all. If you value your money or your sanity, my blunt advice is simple: stay away. Don't stop, don't think twice--just keep driving right past them. I would never want anyone to go through what I did.

    An amazing experience buying our son a car. Patrick and the manager went out of their way to help…read moreus find the perfect car and price! Very respectful of our time and budget.

    Auto Union Inc - Lebanon

    Auto Union Inc - Lebanon

    (10 reviews)

    5 days. Thats how long we've had the vehicle (2019 Chevy…read moreSuburban) this establishment sold us before it left us stranded on the side of the freeway. Yes, I'm currently still stranded with my two young kids as I type this. Vehicle is being towed due to suspected transmission issues. Didn't expect to fork out an additional $7-$8,000 in vehicle repairs within the 1st week of ownership. Steer clear of this place - unless you enjoy this type of stress in your life.

    We came in a few months ago, can't remember when. I'm here to leave a review all this time later to…read moreexpress that the salesman we dealt with was SO disturbingly persistent in calling us after we left the dealership that it's a perpetual inside joke between me and the person who went in with me. He called over and over. We told him "we will call you when we have reached a decision." No heed at all, he keeps calling--from different numbers after he had been blocked! That salesman was clearly DESPERATE to get that car off the lot. Car history was shady, salesman was too eager; he asked us to finance on the spot. So, dear reader, please know that if you give your phone number to test drive a vehicle, you are inadvertently signing up for a ton of spam in the form of the desperate salesman begging you to finance today (despite being told you're not interested). I'd like to thank the owner for running this place, purely because I have a priceless inside joke now because of it.

    Wholesale - Mount Juliet

    Wholesale - Mount Juliet

    (25 reviews)

    Hands down best car buying experience! Great selection. It's…read morea little different with them not having all the vehicles on the lot, but still a great experience nevertheless

    Defective Van; Refused to Honor Warranty…read more I purchased a 2015 Dodge ProMaster from Wholesale Inc for ~$31,116.76 on March 30, 2019. I was given a 30 day warranty on the van. The van was defective. While traveling for 60 minutes on the interstate, the van lost power and had a max of 30mph. Multiple check engine lights appeared on the dashboard. On April 22, 2019 at 10:06am, I texted Breanne Carver of Wholesale Inc that the van was defective. Her response was to make a claim on the Wholesale INC 30 day warranty, but they do not fix anything on site. She advised me to take the van into the Dodge Dealership to start the warranty process. I did. The van has been in the shop since April 22 (103 days and counting). On June 18 at 3:37pm, I texted Breanne Carver to make a claim on the warranty. She did not respond. On June 18 at 4:31pm, I texted Jamie Sniderhan to make a claim on the warranty. He denied my claim. I reminded him that I started the claim with Wholesale Inc within the 30 day warranty. He has not responded. I want them to honor their warranty and correct the damages that they have inflicted. I want to be made whole as if we never did business together; specifically, remove 5 hard inquiries from my Equifax credit score. Buyback the van from me, paying off the loan to the bank that financed it. Reimburse me the interest and payments made on the van.

    Frazier Motorcar Company

    Frazier Motorcar Company

    (6 reviews)

    Pulled an auction days early right after I bid an amount at or near the reserve…read more Put the car back up for auction a few days later and refused to answer calls or respond to emails.

    The car had been represented as pristine. It wasn't. I could stop there, but let's not…read more I had believed that the price was fair for this car UNTIL (see the photo) the list of repairs needed was sent to me. Asking questions, especially on vintage cars is the only thing one can do remotely. Remember, 6-hour drive to get there. Those pesky questions revealed a car in piss-poor-shape, not pristine. I had made plans to visit and look over the car. No promises were made to purchase, but based on the information I knew at the time, it looked right to buy. So, I reserved a trailer close to the shop in the event I'd buy the car and I'd have it ready to move the car. Funds were made ready, so as not to delay the purchase. That's called consideration. The hotel was reserved because in either event I buy or walk away, I needed to stay the night. The "rug being pulled" was the sudden pulling the car off market. It'd been there available months, listed on eBay and now it's off market. Why? To get the list if repairs done. That's great, who can complain about that unless one had an appointment scheduled to see the car. Which I did. Oh, and you had months to get the car in the shop to repair. Be proactive and not reactive. I don't know what world these people live in, but when a business is "by appointment only" they should either not confirm the appointment if the car is not ready to show or honor the time they have set. I don't know how anyone else feels, but reserving a trailer, filling out all the info, supplying the ID requirements, speaking to the rental place on the phone is time consuming and not time well spent. Making a hotel reservation and planning the route (I-40 was closed at the TN border) also takes time. The transfer of banks funds to be prepared. Then to cancel after all that effort. Yeah, Jeff pissed me off. The lack of consideration for anyone other than himself is appalling. If answers take time, then you get back to the customer and simply state, "we are STILL working on it", verses crickets. How the hell do I know you're actually doing something when it's been days since you've said you'd get back to me. Overall, I was very patient. Even Jeff thanked me for being patient as he had duties to perform at his church. Well, there comes a time when being patient ends. Call me old fashioned or vintage, because I believe in great service, having consideration for others and honesty make a sale. All I need to do is show up and make a decision. The rest is on the seller to make the sale. This business failed on at least two of these beliefs, consistently.

    Select Automotive - usedcardealers - Updated September 2026

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