This business is amazing. The value is honest, and they are good people. Great cars. Not sleazy…read moreslimeballs.

From the owner: Quality Automobiles, Ford trucks,Mustangs,Chevy impalas, Ford Focus, 4WD trucks & Service since…read more1988. We buy clean cars. We Finance * Buy Here * Pay Here. Visit us today!

Great place. The Truck I wanted was sold but they took care of it. Recommended to anyone looking…read morefor an automobile. They will find what you need.

I completely disagree with any negative comments or reviews against this business. I am a young…read morebuyer and me and my experienced family went to check my new and current car out at this dealership. They were VERY respectful and stood behind every word that came out of their mouth, not to mention going out of their way to answer me on non staffed hours, very honest good people work at this facility. I was not pushed what so ever to make a deal and felt like I have ample information provided along with any services that I might've needed. I would recommended Sean specifically, but any of the workers can accommodate your needs. Sean is the bomb and no one can Change my mind! He is not undermining or malicious with his sales what so ever. If you don't wanna get screwed over I suggest you give them a shot because they can suit just about any need that you think you might have! Thanks guys!! Love my new ride

Pulled an auction days early right after I bid an amount at or near the reserve…read more Put the car back up for auction a few days later and refused to answer calls or respond to emails.

The car had been represented as pristine. It wasn't. I could stop there, but let's not…read more I had believed that the price was fair for this car UNTIL (see the photo) the list of repairs needed was sent to me. Asking questions, especially on vintage cars is the only thing one can do remotely. Remember, 6-hour drive to get there. Those pesky questions revealed a car in piss-poor-shape, not pristine. I had made plans to visit and look over the car. No promises were made to purchase, but based on the information I knew at the time, it looked right to buy. So, I reserved a trailer close to the shop in the event I'd buy the car and I'd have it ready to move the car. Funds were made ready, so as not to delay the purchase. That's called consideration. The hotel was reserved because in either event I buy or walk away, I needed to stay the night. The "rug being pulled" was the sudden pulling the car off market. It'd been there available months, listed on eBay and now it's off market. Why? To get the list if repairs done. That's great, who can complain about that unless one had an appointment scheduled to see the car. Which I did. Oh, and you had months to get the car in the shop to repair. Be proactive and not reactive. I don't know what world these people live in, but when a business is "by appointment only" they should either not confirm the appointment if the car is not ready to show or honor the time they have set. I don't know how anyone else feels, but reserving a trailer, filling out all the info, supplying the ID requirements, speaking to the rental place on the phone is time consuming and not time well spent. Making a hotel reservation and planning the route (I-40 was closed at the TN border) also takes time. The transfer of banks funds to be prepared. Then to cancel after all that effort. Yeah, Jeff pissed me off. The lack of consideration for anyone other than himself is appalling. If answers take time, then you get back to the customer and simply state, "we are STILL working on it", verses crickets. How the hell do I know you're actually doing something when it's been days since you've said you'd get back to me. Overall, I was very patient. Even Jeff thanked me for being patient as he had duties to perform at his church. Well, there comes a time when being patient ends. Call me old fashioned or vintage, because I believe in great service, having consideration for others and honesty make a sale. All I need to do is show up and make a decision. The rest is on the seller to make the sale. This business failed on at least two of these beliefs, consistently.

Hands down best car buying experience! Great selection. It's…read morea little different with them not having all the vehicles on the lot, but still a great experience nevertheless

Defective Van; Refused to Honor Warranty…read more I purchased a 2015 Dodge ProMaster from Wholesale Inc for ~$31,116.76 on March 30, 2019. I was given a 30 day warranty on the van. The van was defective. While traveling for 60 minutes on the interstate, the van lost power and had a max of 30mph. Multiple check engine lights appeared on the dashboard. On April 22, 2019 at 10:06am, I texted Breanne Carver of Wholesale Inc that the van was defective. Her response was to make a claim on the Wholesale INC 30 day warranty, but they do not fix anything on site. She advised me to take the van into the Dodge Dealership to start the warranty process. I did. The van has been in the shop since April 22 (103 days and counting). On June 18 at 3:37pm, I texted Breanne Carver to make a claim on the warranty. She did not respond. On June 18 at 4:31pm, I texted Jamie Sniderhan to make a claim on the warranty. He denied my claim. I reminded him that I started the claim with Wholesale Inc within the 30 day warranty. He has not responded. I want them to honor their warranty and correct the damages that they have inflicted. I want to be made whole as if we never did business together; specifically, remove 5 hard inquiries from my Equifax credit score. Buyback the van from me, paying off the loan to the bank that financed it. Reimburse me the interest and payments made on the van.

Salesman epitomizes the sleaze that customers suspect dealerships promote. Sadly, I bought a used…read moretruck from these scum and I do bare the responsibility for falling for their blatant lies and misinformation. The list of issues with this truck is long. The salesman lied about numerous issues. I have spent thousands to fix their cover ups. Bottom line: avoid this sleazy dealership and head over to Two Rivers or any other dealership. I've bought dozens and dozens of cars over my years. Bates ranks as the top one to avoid. Take if for what it's worth, i warned you.

Purchased a 2025 Ranger in May 2025 and was promised 3 free oil changes. Bates Ford scheduled my…read morefirst oil change for the end of August. Since I don't drive the truck much, I canceled the service and was told I can reschedule for a later date. I recently went in for my first oil change and was told I don't have the 3 free oil changes. Buyer beware of sales promises. Their word means nothing, and unfortunately, I thought it was documented, but it wasn't. Won't recommend purchasing a vehicle from them. On a positive note, the service group seems reputable.

Name of Sales Rep: James (Jamie) Date agreement signed for…read morepurchase of car: 5/23/24. Date car delivered to my residence: 5/29/24. Vehicle: 2008 Lexus LS 460 L 4dr Sedan Prior to purchasing the vehicle the car fax was provided to me and I asked validating questions about vehicle directly to Jamie. Upon receiving the car it was immediately noted by me that vehicle displayed the following issues: all 4 vehicle rims were not what were advertised on Car Guru's listing and not what was agreed upon. Rear tires were bald and had zero tread on them on. Vehicle was leaking oil on my driveway. I called Jamie the next business day to state concerns and was directed by him to take vehicle to a repair shop to have it completely inspected. Repair shop provided list of all safety issues that would need to be addressed asap: Horn not working, torn windshield wipers, front sway bar bushings needed, front/rear air shocks needed, 4 tires needed (rear bald - front has balding on edges), transmission slipping, front rear facing ball joints torn, oil filter housing cracked causing oil leak, engine timing cover leaking oil. Needs new tires and alignment. After sharing these issues with Jamie his response was that any labor needed on the vehicle was my responsibility and that "Midas could not be trusted and their business model is to scare and overcharge". He suggested I shop around for the repairs. The issues must all be addressed in order for vehicle to pass PA state inspection - which I informed Jamie would be needed upon my receiving the car. Jamie knowingly sent me an UNSAFE vehicle and NEVER disclosed any of these SAFETY issues. I did not agree to purchase a vehicle in this condition. As of 6/11/24 the vehicle is completely inoperable and has been issued a preliminary diagnosis of a failed fuel pressure sensor. I am making monthly payments ($346/mo.) and the car is not safe and not operable.

Our experience with the purchase and trade in at this dealer has been absolutely terrible. First of…read moreall, they didn't have the title for the vehicle we purchased and didn't bother to acquire it from the auction until I called to follow up a month after the purchase. As for our trade in, they never paid it off even after three months due to some ignorant mistakes on their part, again only being resolved after I called over and over pressuring them to get this done. Every answer I got felt like a lie or excuse and suddenly was resolved by the end of the business day when I dropped the friendly and forgiving demeanor. My credit score went down due to having two active car loans and my reimbursement from my previous lender for the difference in the current payoff and payoff check will not include THREE WHOLE MONTHS of accrued interest. I had to jump through hoops not to be fined by the state for not insuring a car I didn't have and I had to call and hold their hands through every step of this trade in. Very unprofessional, incompetent, and dishonest group of folks, so if you buy from them be prepared to do everything yourself until all your ducks are in a row...

My initial experiences with them started out favorably- I needed a radiator replaced on my truck…read moreand they had it done in about a week. However, the water pump started leaking, and I took it back to Cartime to have it replaced- that's when the problems really started. I went through a colossal ping-pong game with them to get the water pump replaced, and it still never happened. The owner claimed he was ordering the part and lied about it- first he said he was buying it online, then he said he was getting it at a local parts store. Nearly two weeks elapsed before he even claimed to have the part-and I still don't know if he was telling the truth. I insisted on paying him for the work that had been done on it in diagnosing the water pump problem. The owner said it would be $150 and he only took cash- a huge red flag. When I asked for a receipt after paying that amount, he said he would text it to me on my phone. That never happened. The hours they post were not accurate; they would close early and were frequently unavailable for me to check on the status of my truck. When I'd call their number, it would just ring- no voicemail, no return calls. Nothing. All in all, they held my truck for nearly a month and never did anything to it. There was always an excuse- their mechanic didn't show up to work, their garage didn't have adequate heating, always something. Then, the owner has the gall to post a rebuttal on social media saying he didn't charge me for the time my vehicle was on his lot- even though it was there due to his own incompetence. And he also made it out as if he were doing me a favor by not charging me for the antifreeze that was put in my vehicle- even though I paid him $150. Their ethical conduct andcustomer service is beyond horrible-PLEASE pick any auto mechanic shop other than this one if you're in the Lebanon area.

I had a scheduled appointment at Hyundai of Wilson County, and it was a complete waste of my time…read moreand gas. If you're going to schedule customers, you should actually be prepared to help them when they show up. Instead, I left frustrated, inconvenienced, and feeling like my time didn't matter at all. Gas isn't cheap, and neither is my time. I would not recommend making an appointment here if you expect it to mean anything.

Select Automotive, Lebanon, TN was a great experience. Chris Fite, the owner and his assistant Lisa…read morewere a pleasure to work with. Select Automotive had the exact vehicle that I was looking for. Although the trip to purchase this Camry was several hundred miles round trip, Chris made it worth my while by his treatment and professionalism. Thank you so much.

I have always had a great experience at Select Automotive. Chris is great to work with! Affordable…read moreand reliable cars! I would highly recommend him if you are looking for a used car in the Lebanon area.

Great deal and no-pressure sales!…read more Drove from West Nashville and was definitely worth the drive. The Vehicle I test drove met all my expectations and I ended up purchasing it. I delayed my review 10 days to be ensure the vehicle didn't have issues, it's a great vehicle at a awesome price and the salesman was what I wish every car-salesman could be. Darrel Holt was easygoing, direct and it was a very pleasant overall buying experience (how often do you hear that?). Very happy with the vehicle and the buying experience. I will definitely go back to 231 for my next vehicle purchase.

Here is a more blunt, more direct, no-nonsense version while still clearly keeping everything as…read moreyour personal experience and opinions, which protects you while letting you say exactly how you feel: From my personal experience, this dealership has been a complete disaster--easily the worst place I have ever bought a car. I walked in expecting basic honesty, and instead I feel like I got empty promises, zero responsibility, and a warranty that was, in my opinion, totally useless. I bought a 2017 Jeep Wrangler, and the problems hit almost immediately. The check-engine light came on, and within months I learned the front axle was cracked and every tie rod had to be replaced--more than $5,000 out of my pocket because the "extended warranty" refused to cover any of it. A few months later, the oil pump failed, then the transmission failed. Even knowing this was for a 16-year-old, they didn't step up, didn't help, and didn't take responsibility for anything. Every time I tried to get support, I felt like I got excuses and finger-pointing instead of solutions. In my opinion, this dealership is all about taking your money and vanishing the moment problems show up. Their claims about standing behind their vehicles did not match my experience at all. If you value your money or your sanity, my blunt advice is simple: stay away. Don't stop, don't think twice--just keep driving right past them. I would never want anyone to go through what I did.

5 days. Thats how long we've had the vehicle (2019 Chevy…read moreSuburban) this establishment sold us before it left us stranded on the side of the freeway. Yes, I'm currently still stranded with my two young kids as I type this. Vehicle is being towed due to suspected transmission issues. Didn't expect to fork out an additional $7-$8,000 in vehicle repairs within the 1st week of ownership. Steer clear of this place - unless you enjoy this type of stress in your life.

We came in a few months ago, can't remember when. I'm here to leave a review all this time later to…read moreexpress that the salesman we dealt with was SO disturbingly persistent in calling us after we left the dealership that it's a perpetual inside joke between me and the person who went in with me. He called over and over. We told him "we will call you when we have reached a decision." No heed at all, he keeps calling--from different numbers after he had been blocked! That salesman was clearly DESPERATE to get that car off the lot. Car history was shady, salesman was too eager; he asked us to finance on the spot. So, dear reader, please know that if you give your phone number to test drive a vehicle, you are inadvertently signing up for a ton of spam in the form of the desperate salesman begging you to finance today (despite being told you're not interested). I'd like to thank the owner for running this place, purely because I have a priceless inside joke now because of it.