The best storage facility around! I did a lot of research,…read moreand this place had the best reviews, price and location for storing in the DC area. It also turned out to have the best management staff: friendly, helpful and delightful to deal with. Kim made the move in much easier than expected, helping to find the best size and even suggestions for help moving in. What was to be a 3 month storage between houses turned into over a year -- I'm glad I drove a few minutes more and saved a lot of money! Overall this was a fantastic experience, located just 20 minutes from downtown, and the most helpful people in the storage business. If I ever need storage again, this is where I'll go. Highly recommended.

From the owner: U-Store is The Area's First Storage Company. We offer great value and great service. Rent only the…read morespace you need. We are sure that you will be able to find the perfect size from one of our over 30 different sizes. Stay only the time that you need. U-Store offeres month to month leasing terms and office hours of 9am - 6pm Monday through Saturday.

I had put a post on reddit asking for suggestions for movers in the area and Bookstore Movers was…read morerecommended by almost every person who responded. Patrick and his crew, Renaldo, Nitua, Gerand and Kevin, exceeded the already high expectations I had based upon the reviews. I will happily recommend Bookstore to family and friends and will never use another moving company. Their strength, kindness, commitment and pride in their job and the company, organization, efficiency as a crew (this was amazing to watch- they just flowed as a team of 5 and Patrick was an excellent leader!), was consitent and apparent throughout the entire time they spent with us. I really can't say enough good things about the experience and hope to work with them again when we hopefully buy a place and move in the next couple of years. The price was also incredibly fair, worth every penny for their first-rate and professional work and incredibly pleasant dispositions, just a really great group of guys!

I moved this past weekend and hired Bookstore Movers for the job. I can honestly say I was blown…read moreaway by the professionalism, efficiency, and expertise of the moving crew. I worked with a different moving company 2 years ago that left me scarred for life with how rude and unprofessional they were. I ended up having to finish the job myself (moving my giant couch up four flights of stairs), so when I knew I was moving again, I did my due diligence and sought out a few quotes. Another company quoted me almost $800 and required a 3 hour minimum for the job!! $800 seemed steep and I knew the job wouldn't take that long... Along came Bookstore Movers who quoted me a reasonable $470 minimum for two hours of work and a maximum of $680 for 3.5 hours of work (price breakdown: $140 per hour with 2 hour min. plus a $190 truck fee). I received a quote within a few hours of requesting it. There was no deposit required and the date was booked. I received detailed emails leading up to the move about FAQs, tips for a seamless move, and the names of my crew including contact info for the crew lead. Abdul (crew lead), Niiwayo "Y.O", and Milly were SO fast and friendly. They wrapped every single item with care in drop cloths and got to moving immediately. Despite the 90 degree heat and a total of five flights of stairs, the job was finished in 2 hours. I was SO impressed. I was so traumatized by my last move that I literally had to walk away while they moved the couch in but before I knew it, I got a text from my boyfriend telling me they had fit it through the door and our living room was all set up. I was so relieved and happy to work with them. If and when we move again, (hopefully not anytime soon, lol), I will 100% be contacting Bookstore Movers... and you should too!

I cannot believe what I just witnessed. I signed a month-to-month lease 4 months ago for a small…read moreunit with a monthly fee of $34. I just got an email stating that my monthly rate is increasing to $52 dollars per month starting in 30 days. That's over a 50% increase now that my belongings are in the unit, it's absurd and should be illegal. I chatted with Customer Service and they just keep quoting section 2.2 of the contract, which says they can change prices. No matter how you cut it, it's predatory marketing, aimed at getting someone into a unit and trapping them with a higher price and then auctioning off their stuff on Bravo when they can't pay the new fees. Better Business Bureau, here I come, this is a despicable business practice, shame on these guys.

the unit was much smaller than described and I was told the measurements was only estimated. So I…read morepaid for a 10 x 10 when it was only 8 1/2 x 9 1/2.....

Danay is a gem!! From beginning to end, her demeanor and standard of customer service was…read moreexceptional. There were movers taking advantage of me today an

I just signed my lease yesterday but wanted to highlight my experiences with Khadijah! I called…read morearound to a few places initially but the way Khadijah was so helpful on our initial call: giving me full details and making me aware of all the options available to me. This is DEFINITELY not the closest location to me, but since I am big on service, I am taking that drive. Thank you Khadijah -- looking forward to doing business with you. (My only criticism with corporate. The company will not allow for other forms of communication outside of email. I believe to give TRUE customer service, you meet the customer where they are. That is no reflection on employees but corporate policies.)

Conveniently located about 2 blocks east off the Eastern Ave exit on DC 295. This storage facility…read moreis great for residential/business use. ShaRon and Kevin gave great service fulfilling my business storage needs. The facility has access from 6 am - 10 pm with a parking lot pin code access in and out that can large trucks to move things in and out with ease.

Eastern Ave location is better. Manager Donald is always…read morepolite professional and keeps up this place. My experience has been stress free.

My experience at this particular storage was amazingly easy and the service was fantastic. In…read moreDecember I wanted to put some items in storage at the Public Storage location on Bladensburg Road, which was less than a mile from my house. When I arrived they tried to up-sell me on everything including storage insurance despite the fact that my homeowner insurance covered storage. I decided not to store there. Realizing I really needed a storage unit, I chose the 3005 Kenilworth location. What a difference in service!! Brittany was a sweetheart. She was super friendly and very accommodating. She did not insist I buy their storage insurance. All I had to do was have my insurance fax them a copy of my policy and all was taken care of. The difference in service between the Bladensburg and Kenilworth locations were day and night. Thank you, Brittany!!

3005 Kenilworh Ave public storage have great customer service. Denna at this location does a really…read moregreat job while be professional. She showed me the storage space that I rented and explain all neccessary information. Much appreciated and thankful.

I was having a really bad week and was not in the best of moods when I came in to this location but…read morethe kindness and professionalism that Jonae Tilman showed me was outstanding. I had to apologize for my dismissive behavior towards her. She is an absolute angel!!!

When it was time for me to remove my items from the unit I found out that my unit had been invaded…read morewith mice. Mouse fecal matter and urine was on a good part of my things that had to be thrown away. CubeSmart has mandatory storage insurance that's added on to your bill from their selected insurance company but they don't tell you that it does not cover rodent damage. I also had some water damage of my items from the ceiling of the unit, which was covered by their insurance thank God! There was also damage to the bottom of the door that leads to my unit that makes it easy for rodents to enter that was never repaired. This location never returned any of my calls after I tried to reach out to them and closed my account before my month was ended. When I filled a Better Business Bureau complaint I found out that they had hundreds of complaints to this location already placed. I only received a response from them after I filed a complaint with the State of Maryland Attorney General's Office. I rate them a D- because of the list I endured and the continued suffering I caused from bringing mice in my new house from some of the items. Get rid of your rodent problem and fix any door damages that leads to the unit that makes it easy for mice to get in. As for potential customers beware!

PRICE GOUGING! The facility is nice and they have great prices, BUT, those prices are not…read moreguaranteed. They reserve the right to raise prices as much as they want and when they see fit. All they have to do is provide you with a 30 day notice, as if you could do anything about it. As an example, we rented our storage unit one year ago at a rate of $99. Within 6 months they raised it to $178. Just received a new bill (with no 30 day notice) that they increased it to $206. Such as dishonest approach. I've rented with other extraspace locations such as the one in DC on Taylor Street and never faced this issue. Avoid at all costs so you don't get stuck paying to move your stuff in 6 or 12 months to another location.

The extra storage on Bladensburg Rd, Bladensburg,Md is clean.* Stop putting tape over my lock.!…read moreThey say it's for security,the main office never heard of doing that. They put new tape over the old tape! Lazy. Also, the front office smells like weed,I could have gotten high if I spent any more time there.. The office person was so high when I went in. Hire retired people that know how to be professional.

I have had many moves and thus, many experiences with moving companies. These include corporate…read moremovers and cross state movers. Grasshopper Movers is HANDS DOWN the best moving company I've worked with. Maybe because they are local and small, or maybe because they're just committed to providing the best service possible. EVERY single person I dealt with at Grasshopper has been customer focused and professional. They are clearly a company that is focused on meeting customer needs versus up-selling or lengthening the process. I would have even considered myself a not ideal client in that I contacted Grasshopper last minute and used them for storage far longer than anticipated AND asked for delivery and received it within 2 days of the request (meaning they didn't get to milk more money out of us just because they could.). DC is filled with lots of competition and these folks are just old fashioned in their approach - they have pride in their work. Finally, they also had the best price based on my extensive research (which I do professionally). If only they provided services outside of moving and storage - housekeeping? mobile phone service? Wifi & cable TV? OK, now I jest, but you get my point. Call them and sleep well. (FYI: I rarely write these because I seem to not have time, but I was motivated because of how awesome they all were to me - it's the least I could do.)

Steve Dennis and his crew are the most professional, efficient and courteous movers I have ever…read moreworked with. They moved my daughter in August and just moved me. I'm very qualified to give this review as I've moved a lot. Also very punctual. The communication leading up to the move with Steve was great. Extremely responsive. Use Grasshopper. You'll be glad you did!