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    Self StorageOne- Eldersburg

    3.8 (4 reviews)
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    Prime Storage

    Prime Storage

    2.0
    (4 reviews)

    Very well kept. Absolutely loved the place. Great prices, Lois is amazing, she helped me and…read moreanswered all of my questions.

    Long review alert... bottom line... this company makes verbal promises and assurances that they…read morecompletely disregard. If you're looking for storage, you'd be better off looking elsewhere. When I was looking for storage for my small business in June 2025, I visited Prime Storage in Eldersburg and asked for one 10x30 unit. Since none were available, I was offered two 10x20 units instead. The initial price was well outside my budget, so I politely declined and explained that my maximum budget was $500 per month. Jeff, the District Manager, then offered several discounts, and we ultimately agreed on two units at $252 each per month. I didn't actually need the units until August, but over the next few weeks I received nearly 10 phone calls encouraging me to sign the lease early. Eventually they offered July free, so I signed and moved in during the last weekend of July. In September, I received a notice that my rent would increase by 40% per unit effective October 1. I visited the office, as I was encouraged to do, and the increase was waived. I was told that if I ever received another increase, I should simply come back to the office and they would adjust it. The same thing happened again in December. Another increase notice. Another trip to the office. Another adjustment back to my original rate. Then in February 2026, I received yet another rent increase notice. By then I was extremely frustrated. I agreed to a compromise of a $15 monthly increase per unit after being assured that my rent would remain unchanged for at least a year. Just two months later, I received yet another increase notice. When I called to speak with the District Manager, I was instead contacted by a "General Manager" from a Virginia Beach location. He told me this increase would be the last one for the calendar year. I asked for that promise in writing, but he refused, saying it was "company business" and not something he could provide to me. Instead, he claimed he would place a special note in my account and assured me it would be honored. Because of these repeated increases, I was forced to consolidate from two units into one simply because I could no longer afford the cost. Last week, I opened my inbox and found... another rent increase notice. My biggest disappointment isn't even the rent increases themselves--it's the repeated promises that were made to get my business and then broken afterward. Every time I was assured that my rate would remain stable, another increase followed shortly thereafter. I cannot recommend this company based on my experience. If you're looking for storage and value honesty, consistency, and keeping commitments, I would suggest looking elsewhere.

    Bookstore Movers

    Bookstore Movers

    4.8
    (818 reviews)

    I had put a post on reddit asking for suggestions for movers in the area and Bookstore Movers was…read morerecommended by almost every person who responded. Patrick and his crew, Renaldo, Nitua, Gerand and Kevin, exceeded the already high expectations I had based upon the reviews. I will happily recommend Bookstore to family and friends and will never use another moving company. Their strength, kindness, commitment and pride in their job and the company, organization, efficiency as a crew (this was amazing to watch- they just flowed as a team of 5 and Patrick was an excellent leader!), was consitent and apparent throughout the entire time they spent with us. I really can't say enough good things about the experience and hope to work with them again when we hopefully buy a place and move in the next couple of years. The price was also incredibly fair, worth every penny for their first-rate and professional work and incredibly pleasant dispositions, just a really great group of guys!

    I moved this past weekend and hired Bookstore Movers for the job. I can honestly say I was blown…read moreaway by the professionalism, efficiency, and expertise of the moving crew. I worked with a different moving company 2 years ago that left me scarred for life with how rude and unprofessional they were. I ended up having to finish the job myself (moving my giant couch up four flights of stairs), so when I knew I was moving again, I did my due diligence and sought out a few quotes. Another company quoted me almost $800 and required a 3 hour minimum for the job!! $800 seemed steep and I knew the job wouldn't take that long... Along came Bookstore Movers who quoted me a reasonable $470 minimum for two hours of work and a maximum of $680 for 3.5 hours of work (price breakdown: $140 per hour with 2 hour min. plus a $190 truck fee). I received a quote within a few hours of requesting it. There was no deposit required and the date was booked. I received detailed emails leading up to the move about FAQs, tips for a seamless move, and the names of my crew including contact info for the crew lead. Abdul (crew lead), Niiwayo "Y.O", and Milly were SO fast and friendly. They wrapped every single item with care in drop cloths and got to moving immediately. Despite the 90 degree heat and a total of five flights of stairs, the job was finished in 2 hours. I was SO impressed. I was so traumatized by my last move that I literally had to walk away while they moved the couch in but before I knew it, I got a text from my boyfriend telling me they had fit it through the door and our living room was all set up. I was so relieved and happy to work with them. If and when we move again, (hopefully not anytime soon, lol), I will 100% be contacting Bookstore Movers... and you should too!

    Self StorageOne- Eldersburg - selfstorage - Updated July 2026

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