Love the colour collection. Always have a great experience here. The nail technicians are long…read moreterm. Very little turnover. This means if you have a favourite technician you count on them Being here My favourite is Amy What's outstanding is the kindness that is shown to the elderly and the less abled.

They are remodeling and I love the color of the teal chairs. Once again, I was extremely happy with…read moremy service that I received today I have enjoyed every single person that I met, that works there. I can't wait for Friends to come in from out of town because if they need a pedi or mani, this is where we're going. 1323 I WOULD RECOMMEND

This was my first time in the salon and I got acrylic with gel and I left with uncured gel nails…read morethat bubbled on all ten of my fingers. I went back in to get them fixed and my nails bubbled again as well and the guy ripped half my cuticle off with a drill that drew blood. I called asking for a refund they told me "We don't offer refunds". Very dissatisfied.

I now consider it severely deteriorated in terms of cleaning and serious observations of CV/19…read moreprevention efforts! I will not return!

The customer service is outstanding. They are very accommodating when I call and I'm usually able…read moreto get in right away. They're always on time, too. I am a simple customer so I can't tell you about anything beyond my basic mani/pedi but I can tell you that one of the things that keeps me coming back is that they do not allow people to be on their cell phones in an annoying manner-talking loudly to someone? Not going to happen here. Watching some video with the sound cranked up? Nope. They'll politely ask you to knock it off. My hands and feet look great and I'm not bothered by others who've lost their manners. I'll be back!

Scottsdale Hand and Foot Spa is the place to be!!!…read more Chandler at the front desk is so attentive - I appreciate him so much! I make an appointment once a month and Frank is my man! He does an incredible job and always puts up with my ideas and shape/style of my nails. I live in Gilbert and drive all the way up for Scottsdale Hand and Foot Spa!!

This was the most expensive, yet probably worst manicure I've had. Which is such a bummer, because…read moreI live close and love supporting small businesses. I had my gel polish removed and she only got about half of it. She only massaged one arm and hand for like 10 seconds, but not the other one haha?! I don't know if maybe it's not included? I didn't need one but it was just very odd. I still had skin left around my nail beds. The nail tech was definitely sweet and nice enough. But in this economy, that sadly won't cut it for these prices. Will definitely go somewhere else next time where I know I can get good quality for the price.

OMG! Jenny and Jessica are amazing. they love their clients…read morelike family and they do a great job. I highly recommend this nail shop!

Fantastic first time experience! Wish I had found this place a long time ago, but now that I have,…read moreI will be back! Kandyce did an excellent job on my deluxe pedicure. She is kind, friendly and a joy to work with. The colors she helped me pick are perfect. The salon is spotless and all staff are kind and wonderful!!

Absolutely amazing place. Super clean and very accommodating! Tommy was great taking care of…read moreeverything we needed. Will be my new pedicure place!!! Took my nieces for nails today and they said it was the best o place!

Hidden gem.. I've been going to Lee for about 3 months for acrylic gel and he is the best.. Nails…read morelook natural I highly recommend Glad Nails for all service's.

Filthy nail salon and very unprofessional staff. I'm extremely unhappy with how my nails turned…read moreout. It felt like the technician wasn't paying proper attention to detail, and when I pointed it out, she became dismissive and had an attitude instead of fixing the issue. The overall atmosphere was uncomfortable. It seemed like staff were talking about me among themselves while staring, which made me feel unwelcome. Cleanliness, customer service, and quality were all lacking. I wouldn't recommend this place!

Hands down the best Nail Artist I've ever had. Ann takes her time and is a truly amazing person…read more The amount of care and detail is unbelievable. The place is super clean, the vibe is always relaxing and tranquil. My nails last weeks, bling stays on, art is always amazing I could never ask for more. Ann makes me feel so comfortable and welcome, it's a breath of fresh air to come here. Patrick is amazing with Pedicures, they have amazing services for everyone!

This is the only place that I go to for my nails. David always gets me an appointment quickly and I…read morenever have to wait. Ana is absolutely amazing at making sure the vibe is luxurious and relaxing. There have been times that I've booked a pedicure so I can sit in one of their new massage chairs. The whole team is absolutely amazing. I'm a major clean freak and they keep that whole salon spotless. You'll never regret booking an appointment with anyone at this salon.

Amazing salon! Clean, sanitized and very welcoming!…read more Whenever we call Jason-- The front desk manager is always able to get me and my aunt in. The salon is clean, wonderful and friendly staff and always makes us feel welcomed! The gel polish they have are very trendy just like the ones I saw when I was back home in New York. We really like this place. I would re book if I'm intown! Call them and u won't regret it!

I will not be returning to Ovation Nail Salon and do not recommend it based on my experience…read more Over time, I had several issues that I tried to give them the benefit of the doubt on, but they were never properly addressed. I reported a nail fungus once after a visit. This led to me taking off my nails that I've had done for seven years with no problem, and I haven't done them again since. They didn't seem to care and they didn't offer any remedy or attempt to make it right with me. Separately, I reported rude treatment on two different occasions. Kelley and Haley in particular were extremely rude and unprofessional in their interactions with me, which made the experience especially unpleasant. After the second time I was treated rudely, I finally requested a discount and acknowledgment of responsibility. At that point, they refused. That was the last time I went back, as I felt they had multiple opportunities to make things right and chose not to. Beyond that, the overall customer experience has been disappointing. There is no added hospitality--no water or complimentary drinks--so the environment feels very basic rather than welcoming or premium. other salons feel more premium, and they roll out the red carpet for their clients sometimes with champagne or other beverages. At this place, I've never even offered Water; not once. In terms of staff, Jason is professional in communication, but concerns raised to him did not appear to be addressed. Kenny and Kevin are friendly, but friendliness alone does not make up for unresolved service issues and my prior experience with nail health concerns. I also want to note that another family member had already stopped going months before I did, which in hindsight I should have paid more attention to. Overall, after giving them multiple chances, I feel the level of service and accountability is not where it should be, and I will not be returning.