got a gift certificate from my husband to this place for $200.00 for Mothers Day. They use to be really good but that all changed the last two times I went there. The first time I made an appointment and had my 4 year old and didn't get waited on until 45 minutes after my appointment. The second time was today I had an 11:30 appointment they sat me down at the table it was 12:30 and no one came over to me. I got up and told them I was leaving they told me they could take me right now lol!! I still had money on the gift certificate but they refused to give me the money back because I wasn't coming back. Luckily a woman there bought it from me. How do you make someone who has an APPOINTMENT wait 45 minutes and then an hour. If I didn't say anything I would still be sitting there. Find somewhere else to go who actually acknowledges appointments or at least makes an effort! This is her husband and I don't care if you apologized. If you are short staffed then don't take appointments or cut back but you don't care about peoples time you just want to squish in as many people as possible. No one should sit there an hour over their appointment time but you overbook while being understaffed. God is watching you pal! read more

Horrible experience. Went for a pani pedi they did my mani on my own lap leaning over me and had me wash my hands in the tub with my feet. The gel mani lasted 7 days the pedi lasted 6 days. Will never return. Save your money! read more

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I've been going here for a couple of years and just started back up post-vaccination. All of the nail techs are fantastic, I love the online booking, everything is clean and spaced out, and they do a consistently great job on my manis and pedis. read more

I really enjoy this place. They accept appointments and have always taken me at my appointment time (no delays). They do a great job on gel manicures and regular mani/pedis. My current gel mani is a week old and going strong. It's a calming environment - more spa-like than the nail places you'll find in Newbury St. So you can close your eyes and relax or read a book. They take time and care with the hand/foot massage which I find really enjoyable. And everyone is very friendly. I highly recommend. I go around the same time weekly and I've had a couple pedicures with Vanessa and a couple manicures with Jason - all excellent. Note - they do accept credit cards and you can tip on the card. But if you're like me and prefer to leave a cash tip, make sure to grab some on your way as there's no ATM anywhere in this shopping plaza. There IS a Starbucks so you can grab your fave coffee before or after. read more

Sophia does my nails and she did such an amazing job every time. She tries to perfect them especially when there's a specific design I'm showing her. I would absolutely recommend Sen nails to anyone. I get so many compliments on my nails. Looking forward to all my future appointments with Sen nails. Tony is also always kind and he remembers his customers who always come in. This place is very cute and extremely clean! read more

Facility is extremely clean, sanitize and organized. Easy on line appointments .. Hannah takes the time and care to make sure you get exactly what you came in for .. love her .. I would highly recommend Sen. Zen is one of the very best!! read more

This place is the most relaxing salon I have ever been to! The atmosphere is the reason I would never go elsewhere! The owner is always so professional and accommodating as well as the staff. I would highly recommend this salon to everyone! :) read more

First time at Sen nails. I asked for a more natural looking acrylic set with a round shape. My nail technician told me it wouldn't look good and to go square. I told her I don't like the square shape and she said she would do square but more rounded on the edges for a softer look. I agreed but i felt really pressured to. My nail tech kept leaving to attend to other clients and had someone training do some of my nails but didn't even tell me or ask me. She answered her phone 4 separate times while I was there and didn't really talk or chat with me at all. As you can see in the picture, my nails are really squared and really long. Not what I asked for at all. They look nice, it just isn't what I wanted. I wish she was a bit more attentive to what I actually wanted. I felt rushed and like I was bothering them by being there. Not sure I'll be going back... read more

Sen Nails - Nail Salons Near Me - Saugus, Massachusetts

This salon is very clean and quiet which is really nice, however I went in to get Gel X removed from my nails. I have been getting gel x done for almost 2 years now and it is always been removed the same way, filed down with machine, wrap with foil/cotton ball then after soaking that way they are scraped off with the metal tool. I had to get them removed last minute today for something that came up and I had a completely different experience, the front desk staff asked me what is in my nails and I explained what it is and how it comes off (as she asked) and I get to the chair, the man doing my nails started to try to pop the gel x off with an acrylic tip and I made him aware it hurt. Another nail tech came over and started to use a cuticle cutter to cut/pull it off and that hurt as well, I asked her to please soak them as my nails are sensitive as it and I have one I recently hurt, she got mad. Overall, I had a bad experience.. if I wanted to be hurt I would have done it alone. Edit: I was also told gel x was just introduced to the market in April of 2021, but its been out since 2017 to the owners comment thats how I've been doing it for two years. :) read more

Sen nails is by far the best place to get a calming relaxing manicure/pedicure. I've gone to places all over Boston and have never been impressed until now. Soon did my nails and she was absolutely wonderful- meticulously detailed and took the time to really give me a relaxing leg massage. I will definitely be back- can't recommend this place enough! (Also price point is great.) read more

Sen Nails - Nail Salons Near Me - Saugus, Massachusetts

Clean and friendly staff. A huge assortment of nail colors. The owner is extremely nice and always accommodating

Thank you , Sen and Tony! EXCELLENT COVID protocols in place. Each mani or pedi station has plexi glass surrounding it. As a nurse practitioner, I believe they are doing a great job upholding these standards. Aside from that- I've always loved this salon. Tons of colors to choose from!!!!! Clean and modern working stations. Friendly staff. Tony is wonderful and accommodates his clients. Lastly, I really appreciate the online booking option. The system works well and saves me time. Thank you! read more

I love it here! I get a dip manicure and they have so many colors to choose from. It's a very pretty salon and the staff is super nice. I go to Calvin he never disappoints! Definitely recommend going here. read more

Always does a great job! Love coming here and manicures always last for weeks! Very clean.

Amazing service and clean and peaceful environment. I will be back in the future! Also open on Sundays which is a plus.

I can't say enough great things about this place! So clean, professional and amazing attention to detail! Tommy is my favorite for my SNS dip manicure- they always last so long and come out looking great! read more

LOVE LOVE LOOOOOOVE this place. Clean, warm, inviting. The staff are always friendly and accommodating. Being 7 months pregnant I want to enjoy the last few months of sanity and this place definitely helps with the relaxation process! I swear the last time I went the lady giving me a pedicure totally went the extra mile during the leg rub, not all hero's wear capes people. The color selection is good, not the greatest, but I always find something I like. And it's right next to Trader Joe's and Border Cafe. It's the Bermuda Triangle of happiness. read more

Worst manicure I ever had. I felt like I was at a funeral no one speaks two nail techs were on their phones Will NEVER GO BACK read more

I've been getting mani/pedis every two weeks, year round, for the last 20 years....I feel qualified to give an accurate review of this place. I LOVED it! I'm new to the area and after trying a bunch of different places...my search is over! I found my new place. It seems to be brand new and super nice and clean...what's not to like about that? They actually cut the cuticle and scrub the dead skin off your your feet and their supplies are mostly one time use. The massage is better and longer than your average , and they use home made lavender sugar scrubs. Ok- I love OPI and Essie polish and as others have mentioned- they literally have every single new/hot/fresh color created and my mani lasted me a FULL 10 DAYS!!! I'd recommend making an appointment vs. just walking in. read more

Tony, the owner of Sen Nails has been doing my nails for about 4 years now. So when we lost touch and I found him again I was beyond excited! Tony and the staff at Sen are all very well trained. My nails always look great and sometimes my shellac will last 3 weeks. On the rare occasion where something has gone wrong with my nails, no questions are ever asked and Tony will fix them for me personally. There are an abundance of color choices, which I love. Everything is extremely clean. When I walk in I am always greeted and offered something to drink. The environment is not only welcoming by calming. I love Sen Nails and highly recommend them to anyone looking for a new nail salon. read more

Sen nails is the best in the area - clean facilities, impeccable service, and reasonable prices. They also have a great selection of OPI colors; as new collections and seasonal colors are released they always update their selection. Jason is my favorite! He is always willing to recommend a color for me (I'm really indecisive). He also pays attention to detail and ensures that his customers leave happy. I highly encourage you to check out Sen Nails and ask for Jason! You can call to make an appointment or they have online booking on their website. read more

Worst place want a refund rite now not even 24 hours later my nails look like I got them done 4 days ago!! I do not have time to waste to even bother coming back here!! I was rushed bc they had a bridal party so if you had a bridal party don't take other clients to do a Mani and pedi and then also only to have the lady doing my nails talk shit about me and what colors I wanted yes I know what she said thank you. I want a refund like rite now refund to my card send me cash in the mail idc this is the worst I've ever had please refund me my wasted 55$ still have paint on my toes also thanks alot I could have done my own nails better read more

Sen Nails - I want a refund now!!! My nails look terrible not even 24 hrs later came here yesterday and we're totally rushed bc they had a bridal party - Nail Salons Near Me - Saugus, Massachusetts

You need to be care full . My daughter went there on a Tuesday and got dip powder and 4 tips and a spider web on each hand paid 50.00. I went 3 days later got dip powder and a spider web on a nail on each hand and no tips they charged me 65.00. They are constantly raise the prices and sadly the nail technician That usually does my nail left and she is Amazing I had a different nail technician she did ok but wanted to charge me 65.00 for just dip powder and a spider web on a nail on each hand. Ridiculous!! Becareful they don't tell how they are charging more until they are finish with your nails. My daughter was sooo mad she called them they new they were wrong they gave me back 10.00 Reply backing : YOU called my daughter and asked her to ask me to take down the review because it would hurt your business . You are very rude and you can write what ever you want . My daughter got more work then I did and her nail were cheaper. The crazy think is you told me that you gave me a 5.00 discount so my nails were 70.00. Where do you pay 70.00 for dip powder on my own nails and one design on one finger on each hand it was only a spider web. My daughter had the same design just like I did but she had 3 tips put on she only paid 55.00. You then said your worker is the one who make their prices . I have been going here for a couple of months and I had down my nails with Jenny and she had down a GREAT job and many designs on my nails and Done acrylic and soft tip gel and I NEVER was charged 65.00 /70.00. The way you treat your Customers you are so RUDE no wonder Jenny and Lynn the same day last week. read more

I called and booked an appointment with them for a "Signature Manicure" at 1:30pm. I finished my shopping early at Trader Joe's so I headed over to my appointment and I arrived a bit early purposely because I do have gel polish on and I understand that I need to have them soaked before the service which I am okay with waiting until my time of service. I walked in around 12:45-12:47pm and told the receptionist that I have a 1:30 appointment and that I'm a bit early but it's okay I can have my nails soaked while I wait because I have gel polish on. She smiled but kind of brushed it off then tells me "yes for a gel pedicure" I corrected her and told her that it's for a "Signature Manicure" she looked confused but whatever. That was already a red flag with me but I still wanted to give them a try, maybe there was a misunderstanding over the phone? She then tells me to "pick a color" so I do that....and then another lady comes out and tells me to sit in the chair when I'm ready. I sat in her chair and immediately she takes out the drill!! I gasped! Because there is no need for a drill bit for a gel removal, I tell her that no I don't want that on my nails, she then tells me that she needs to rough them up a bit before she wraps them so I said okay but you can just use a nail file instead of a drill bit....that's a bit harsh and can pass through the gel polish and taking a layer of your natural nails off causing them to become thin. She then tells me "the drill bit and the nail file is the same thing" I informed her that it is not the same thing and is actually meant to use for different services, the only reason why she wanted to use the drill is because it's quicker. I don't like that, and you honestly don't even need to file the gel either but it does speed up the removal process as it allows the Acetone to penetrate through the gel polish. I allowed her to do it but just DO NOT pass through the gel polish and touch my natural nails. I can already see at that point she's upset that I wouldn't allow her to use the drill. She takes the nail file and files the top layer of the gel polish on my right hand and she did good because it didn't pass through the gel polish and touch my natural nail and then she wraps my nails with the soaked cotton with Acetone and foil. When she moved to my left hand she became really aggressive, so aggressive that she passed through the gel polish and is now filing down to the natural nails. I didn't say anything because at that point people were looking and I was feeling uncomfortable and a bit embarrassed as I didn't want to cause attention, even though I should of said something. She then goes ahead and wraps my left hand and as soon as she finishes wrapping them she immediately moves to my right hand and removes the foil and started to scrap off the gel polish with the cuticle pusher. She didn't allow enough time to let the product soak the gel polish off so I stopped her and told her that it is okay she doesn't need to do that just yet and that I still have half an hour left until my appointment and I can wait there is no rush. She disregarded everything I said to her and continues to aggressively scrapping the gel off. Now if you are not patient and allow enough time for the soak....the gel isn't going anywhere! Which then causing you to scrape even more so and can make the gel peel taking a layer of your natural nails off...again making them thin. I kept telling her to stop and she continues to proceed and she then tells me she needs to do this process a little at a time and that even if I waited for 30mins to soak off the gel the result would be the same. I reassured her that it will not if she allows the Acetone to do it's job it will be less work for her because the gel will literally melt right off, give it time. She is sitting there arguing with me and just blowing me off as if I did not know what I was talking about. I usually like to soak off the gel on my own before I get them done as I seen a lot of nail technicians pulling out the drill bit simply because they want things done quick and easy so they can move on to the next customer. This is completely wrong!! There is hardly ever any quality put into these types of services it's always "go wash" pay and get out. I just didn't see why she just couldn't let my nails soak while I wait for my actual appointment! Where's the harm in that?? Oh I know!! Because she wanted it done as quick as possible since I'm there, get it done and get it over with! I was so upset that I got up and ripped the foils off of my fingers and stormed out the salon! Never in my life have I ever done anything like that. I am a very easy customer, I am disgusted with this place and mortified!!! I felt disregarded and that my voice didn't matter which made me feel disrespected. I was more than fair but in return was treated poorly all because she just wanted things done quickly. I WILL NEVER STEP FOOT IN THE PLACE AGAIN. read more

Relaxing place. My nails always look good after leaving here. Love the online booking feature!

Worst mani pedi ever for a ridiculous amount of money!! Service was also terrible. We will not be back.

THE BEST NAIL SALON! I happen to walk in one Saturday afternoon because I was in the shopping plaza, and I've been a loyal client ever since. The salon is Clean, I mean beyond just clean it is spotless. Everything is new and modern. The music is soothing and beyond that there is no noise, other than some light chit chat between nail tech and client. I think one of the most annoying things is when I'm getting a pedicure and a woman comes in on her phone and talks extremely loud the entire time, well that doesn't happen here. People are polite, courteous, and respectful. If you want an enormous color selection, relaxation, and a new magazine selection THIS IS YOUR PLACE! THANK YOU TONY AND STAFF! YOU ARE THE BEST *********** read more

Took me right in without an appointment. The guy at the front was extremely friendly and engaging in conversation I always love that. One of the cleanest nail salons I've seen and amazing work! I got a pedicure and it was outstanding. She even timed the massage. Will definitely be back. read more

This place is still my favorite nail salon for pedicures. It's always so relaxing and I love the extra massage option. It continues to be a clean and well kept salon. It's the little things that set this salon apart from others like dimming the lights during the pedicure massage, relaxing music, the request to not talk on cell phones, offering bottle water. The staff is very friendly and Tony the owner takes time to build relationships with clients. I continue to enjoy every appointment here and will continue to recommend it to people! read more

This is the best and only nail place I'll go to now. They are clean and thorough and always leave your nails looking incredible! Super friendly and relaxing environment. read more

I love the relaxing atmosphere of this salon! All of the technicians are friendly, polite, and talented. The owner, Tony, has great pride for his work and business, and he takes the time to get to know everyone by name. The color selection is extensive. The pedicures are amazing and so relaxing! Frank, Julie, Jamie, and Helen are my favorites--but everyone is wonderful! It is the ultimate treat to go there, and the final product is always perfect. read more

Sen Nails is by far my favorite nail salon I've ever been to. The staff is amazing, and the atmosphere is always so relaxed and quiet. The pedi chairs are amazing! My nails have always come out great. Vanessa is the best and I will continue coming in to see her forever! You can book online! But each time I have just walked in without an appointment I have never waited more than 5 minutes. :) read more

I have been going to Tony's salon in Saugus since he opened. I have watched how the clientele has grown . Tonys services have expanded and his dedication to a relaxing spa atmosphere is the best I've ever been in. read more

This is the most wonderful nail salon I've ever been too. The salon is clean, beautifully designed and the staff could not be more friendly and accommodating. They have hundreds of beautiful polishes to choose from and all of their equipment and tools are carefully sterilized after each customer. I come from over 20 minutes away for the services here..it is well worth it! read more

Sen Nails - Nail Salons Near Me - Saugus, Massachusetts

I really like the cleanness of Sen Nails. They use sanitized and individually wrapped tools on each customer. I feel safe and clean to let them take care of my mani and pedi without worrying about getting fungal infection or skin rashes from unclean clippers. Highly recommended! read more

Sen Nails - I need a bright yellow color for my fourth toe please! - Nail Salons Near Me - Saugus, Massachusetts

Fantastic place! Newly renovated and super modern. I love the decor (gave me some ideas for my apartment) and everything is so clean and professional. The staff here is always smiling and willing to help. I came here for a pedicure and loved my experience. I'm not from the Saugus area, but I definitely recommend this place; it's affordable but had the aesthetics of an expensive spa. I'm giving four stars only because my nail tech went too rough on my cuticles, and they were bleeding a bit when I left the salon and were irritated for the rest of the day. I'm sure if I mention it next time, it'll be fine. Overall, a good find in the Saugus area, especially Route One. read more

I can't say enough good things about Sen. Every technician is meticulous and their work is precise. It's the best nail salon I've ever been to. read more

Another great experience at Sen Nails, Saugus! My eyebrows always look great thanks to Jamie. Steven is a great addition to the team and I have throughly enjoyed my last two pedicures by him! So relaxing! read more

Absolutely LOVE this nail salon. It is quiet, clean, and modern with professional, talented staff. It is everything you would want in a nail salon and much more! Thank you Tony read more

Best nail salon I've ever been to! Extremely clean, very professional, and great service