Lousy company we had an appointment for today for orientation to discuss my needs, and the owner…read morehimself canceled the appointment without discussing it with us they said because they do not provide one day services, but they don't realize we needed it for multiple days not just one day. It was the owner of the company that canceled it. It was his name on the email. I do not recommend this company. They obviously don't care about people that need help. They don't even feel you need an explanation as to why they canceled this company deserves every bad review that they receive.

*NOTE: My updated review is solely for customer service, not the service itself…read more Some weeks after writing my review, I was contacted by both an employee from Oasis as well as the owner Cameron. Both expressed sincere apologies for the missed appointment and explained it was due to simple clerical error. While I have already engaged another in-home care service, it's clear to me that Oasis cares about their reputation and client experience. I appreciated their offers to make the situation right and wanted to reflect their sincere efforts in an updated review.

We have a very nice, thoughtful and tidy companion. We appreciate the flexibility of hours. The…read moreoffice staff is also very kind and accommodating.

I wanted to make sure I gave a shout out to Visiting Angels/Murrieta. Starting with my first phone…read morecall with Angela, she was so kind, patient and extremely informative about what they do and how the program works. Sometimes you just don't know what questions to ask. I cannot tell you how much I appreciated her. My call was also followed up by Greg B, Director. He was also very kind and added an entirely new layer of options after explaining to him about the recent status of my Dads health. Visiting Angels is not an option for our family at this moment, but I would not hesitate to call on them if the situation changes.

I contacted several agencies looking for a male caretaker for my uncle. They showed up within 12…read morehours and with the perfect person for the job. I worked with Gloria on the paperwork. Very flexible with hours and with last minute changes. Really nice people who came through for us. I would highly recommend.

My husband fell at home in December 2017, and suffered a traumatic brain injury. After…read morehospitalization, he was checked out with 24/7 supervision required. I was overwhelmed. Gloria Espy from Austine Homecare was a life saver for me. She took us on as clients, and worked out an affordable rate (insurance doesn't cover this). Gloria matched us up with a fantastic caregiver, Prince. Prince has been on time, conscientious, professional, flexible and so very helpful. My husband is slowly improving with Prince's great support. I highly recommend Austine Homecare and am grateful for their services.

Natalie and her team have been super friendly and knowledgeable in my travels talking with in-home…read moreproviders and options. The staff continually trains right there in the office "apartment" on all the apparatus they will find in a client's actual home environment. Great credibility boost to anyone who doesn't know what has to go into care training.

Do not hire these thieves, they go into your loved ones homes and steal their jewelry. My aunt had…read morethese people for a week and all her heirlooms are gone. We called the office but they were no help and showed no compassion at all. They are the worst!! No star.

My 94 year old Mother has been in the loving arms of Sharon for over three years now. She had been…read moreworking as a volunteer driver for seniors who are members "Real Connections" in Claremont and we were lucky enough to have her assigned as my Mom's driver. She has been dependable and devoted in driving my Mom to her weekly ballroom dance sessions ever since. I was so happy when Sharon opened her elder care business. She has several times taken my Mom to various Dr.'s appointments and her skill and experience in dealing with the medical community is unparalleled. She is prompt in relaying pertinent information to me via text, phone and email. Since she is an RN, she certainly knows what questions to ask the Dr's and her communication with me is very thorough. I am forever indebted to Sharon for the compassionate help and assistance she has provided my Mom who, by the way, loves her and counts the days down to seeing her!!

If you need help with a loved one You are in good hands…read morewith Sharon . Very trustworthy and experienced with elderly or any person in need of caregiving . She provides door to door service with transportation and can assist with dealing with any health care professionals that your loved one might encounter

I don't know how reviews are more than one star for this agency. The people sent were very…read moreunfamiliar with senior care, feel asleep, on their phones, and not in the right field.It was a nightmare. Now working with another agency validated my thoughts of this one and I should have left sooner. The office staff were rude along with the manager.

When the time came to get my mom some help, I was very nervous about how she would handle it. I…read morefound Right at Home through A Place for Mom, and from my first interaction with their coordinator, I began to feel more at ease. She took the time to learn about my mom, her interests, and her needs. She matched my mom with a caregiver who was exactly who my mom needed. It has been nearly 8 months now, and the office staff has been responsive and helpful in navigating insurance and billing, scheduling and care, all with professionalism and good cheer. My mom's caregiver is invaluable to us all. My family is doing better because of Right at Home. And my mom's outlook has improved through the support and company of this wonderful caregiver.

We had a large agency back out of my Dad's care due to a scheduling conflict. We called Synergy…read moreHomeCare in Upland for my Dad. The office staff were very professional and the caregivers were so great with him. My Dad looked forward to the caregivers company daily. We are so grateful to this agency.

Un trained caregivers overcharging no transparency not given original application with forged…read moresignatures no weekly sign off sheets Understaffed sends out whomever walks thru their doors and unqualified for the care needed Do not recommend or use this company too many others with higher standards and honesty available