I have been waiting for my life saving C-pap maqchine for a month and every time I call I get the…read morerun around, so frustrating .

By far, the WORST DME vendor we have ever had the displeasure of working with. This place is a…read morecomplete joke when it comes to customer service. They constantly redirect phone calls to other departments that just redirect you back to the original department. So it's a constant loop that eventually ends in being connected to a voicemail that is never checked. They are also the only vendor contracted with UHC AHCCCS plans. So many our patients don't have a choice but to endure the long wait times, unanswered phones calls, and cancelled orders. The intake reps you eventually speak with also illegally state at times that they are not accepting new patients - even though patients with UHC AHCCCS have no other alternative. Literally, not one. Keep in mind, if a vendor is contracted with a particular insurance company, they legally have to accept patients with that particular insurance. Now keep in mind, no amount of complaining online or over the phone will make any difference. What everyone needs to do is to go directly to your insurance to make the complaints. Get them involved because they will begin the investigations into why this company is not fulfilling their contractual obligations. But that's just the first step. Here are some other things that every patient, caregiver, or consumer can do. 1) Gather identifying company info such as National Provider ID (NPI) number and taxonomy. I'll make that part east for you. Here is all the identifying info for Preferred. NPI Number: 1386688414 Medicaid Identifier: 092545 Primary Taxonomy: 332B00000X Secondary Taxonomy: 332BX2000X 2) File a complaint with Medicare by calling 1-800-633-4227 3) File a complaint with the Arizona Medical Board by going to azmd.gov/Regulation/Regulation 4) File a complaint with the Arizona Attorney General by going to azag.gov/complaints/consumer. Or you can call them at (602) 542-5763 5) File a complaint with the Arizona Department of Insurance by calling (602) 364-2499. You can also email them at insurance.consumers@difi.az.gov I hope this helps. I'll leave the complete contact info for Preferred Homecare just in case anyone needs that. Supplier Name: Preferred Homecare, LLC Provider Organization: Founders Healthcare, LLC Address: 4602 E Hammond Ln, Phoenix, AZ 85034-6411 Phone: (480) 446-9010 Fax: (480) 446-7695 Chiefs Operations Officer: Gregory McCarthy COO Phone number: (727) 259-2255 NPI: 1386688414 Provider Enumeration Date: 06/16/2006 Last Update Date: 08/01/2023 Business Mailing Address: P.O. Box 40700, Mesa, AZ 85274 Phone: (480) 882-0535 Fax: (480) 993-2033

I work with DME all the time as a part of my job and Allied has always been good to work with. They…read moreprovide service in remote areas that other companies aren't willing to go and have always been good at helping us work through challenging cases.

Three weeks for prescription?!? First it was out of stock, then insurance said it was too soon…read more(yes, I would run out in 2 days). Next, Out of stock for three weeks. Checked status and it was cancelled. Now it's in Stock but takes pharmacy 24 hours to fill. Really poor service.

The pharmacy customer service is terrible and putting customers health at risk. Called in a refill…read moreon Friday and did not get an update in 24 hours so called Saturday and got a recording the pharmacy is closed till Monday. It is now Tuesday and still not filled or any update. Given this is one of the few pharmacies on the mountain that takes our insurance this is totally acceptable!!

I read some of the reviews of this place before stopping in and just my goodness the amount of…read morestuff they have in here! This is definitely a place to stop if you need supplies for your trip. It's also fun just to see what they have in stock. They have everything from moonshine, to camouflage gear to camping equipment to a full pharmacy here. I spent a good half hour just browsing around the store and enjoyed my time in here. Lots of neat things they carry, even an extensive fabric selection and patterns too! I'll definitely come back in again when back in Springerville!

As soon as you walk into the store you realize how much cool stuff they have on the shelves. A…read morelittle bit of everything; camping, shooting, quilting, fishing gear and various types of treats and drinks. If only there were more stores like this one. Friendly staff, moderate prices and well stocked shelves. Plenty of free parking.

I go their to get my medication, and they pharmacy always seems to be nice when I go there…read more The only down fall is that they are roughly 30 mikes away from where i live. They pharmacist with me most of thr time

Do NOT use this store and use Walgreens instead. The CVS in Show Low is chronically short of staff…read morecausing excessive delays and stressed out customer service from the employees who are working. There are serious problems here and the rude stressed out emplyees are not really at fault. The leadership at this store are the problem.

We bought your fried chicken the other day along with salads. Only problem was the salt shaker must…read morehave fallen in on the fryer, way too salty.

Very clean,Organized Environment. All respectful staff. Always great speedy service. They have gone…read moreabove and beyond a few times in urgent situations. Thanks to all staff who are always very pleasant. Keep up the good work!

I ordered two dozen red roses that I needed to present to the winners of a golf tournament. I…read moreordered them in person on Saturday to pick up Tuesday afternoon-today The flower department took my name and my phone number I got there today there was no one working in the flower department. She had gone home. There were no flowers prepared for me. My name was on nothing. No one seemed to be able or willing to help me The young lady that was working the self checkout whose name was Echo helped me with everything. She went and talked to someone who I suppose was the manager. She went and found flowers for me. She wrapped them. She did everything, and I am so disappointed in the store, I will never be ordering flowers from them again,KUDOS TO ECHO She knows what customer service means!!!

These things batteries are horrible and expensive. Way overpriced for the quality and come to find…read moreout they are extremely cheap direct from china on Alibaba. Save your money go direct, no decent warranty anyway

I have been trying to contact this company for weeks because of a refund that is owed. Needless to…read moresay, I have not heard from them and the refund is 45 days overdue and counting. Their 30 day money back guaranteed? Non existant! Do yourself a favor and shop somewhere else for your mobility scooter. Pick a reputable company with a well trained sales force!

The entire staff was welcoming and very personable. The care…read morewas exceptional. My father was well taken care of and I appreciate that so much.

Nice people but totally incompetent. Patient arrived coughing up phlegm, wheezing, fever, O2 levels…read morein the 80s. Staff admitted patient, but then apparently didn't read the results of the x-rays and other tests, insisted it was "a cold virus" when the x-rays said it was probably pneumonia. They released the patient within 20 hours, without supplemental oxygen or any prescriptions, and said they'd contact the PCP to handle that. Then they didn't. By the time the patient made an appt to see PCP, 4 days later, O2 levels were so low and the coughing and wheezing so bad that the PCP said "You need to be in the hospital, NOW." So we drove to Flagstaff.