My hubby brought me here as a surprise Christmas gift and I absolutely LOVED it!…read more Sherry greeted us when we walked in and we sat in one of the many stations, surrounded by dozens of natural scents. She walked us through the history of perfumery and the categories of scents. We were free to sniff at any and all of the scents as we desired. We were then off to create two perfumes that we wanted. The only limitation was our own imagination! I set my mind on a summer one (Spring day with fresh flowers and clean linen) and winter one (eating my favorite cookies near the Christmas tree). It was such a blast attempting to create these scents and smelling how the different scents would work with each other. Despite the tall order, I was able to concoct the exact perfumes in my mind's eye with Sherry's help. My hubby created a beachy evening one and a mulled wine one that smell amazing, too. This was such a unique, memorable experience and I especially loved the shared experience with my partner. I love perfume and have a few scents on rotation so it was really neat to learn more about the craft and create my own. I can't recommend this studio enough!

Me and my husband had an AMAZING time here. He wanted to do something different for a date and this…read morewas probably one of my favorite dates we had. It was super cool to learn about the oils and how scents work together. Creating a perfume which for the past few days I have been wearing nonstop and lasts long too! We will definitely return and I want to make more of what I made. Lucy was amazing and was so in tune with helping up make the right choices with our scents.

I've followed Arielle Shoshana for years on social media and a work trip gave me the chance to…read morefinally visit in person. If you're in the DMV area make sure to stop in! The moment you walk into the store the vibe is immediately welcoming. The staff greet you and allow you the chance to work your way around the store independently or guided if you ask for additional assistance. I love when fragrance shops are set up in a way that I as the patron have the ability to just explore without having to ask at a counter, so this is a HUGE plus for me. They have an amazing range of niche perfume, many brands that I had never heard of. I really enjoy having the chance to try out a new brand and get a feel for their curated scent experience. The shop itself is also really well decorated and put together. Each area is labeled with a scent category like "woody, green, gourmand, etc..." which made the experience even better. Stop in, explore the smell goods, and buy a new bottle of perfume (I definitely did!).

I saw Arielle Shoshana fragrance shop all over my instagram was the ONLY one in the DC MD VA area…read more Arielle Shoshana has an incredible selection of unique fragrances that you won't come across at your typical store and they are organized in a way of a journey. If you're someone who enjoys wearing scents that stand out from the crowd, this is the place to visit the experience felt personal, and I never felt rushed while exploring all the different fragrance styles. I'm always given a lot of freedom in the shop to explore. i found on my own and one suggestion from the staff, I feel like I'm a regular here now!

I discovered Parfums de France /PerfumedeFrance.com in early 2025 and I have placed several orders…read morefor their decants in the past year. They are fantastic on shipping times and they carry authentic niche perfumes that may be difficult to find elsewhere. I've also noted that they usually have things in stock, even when other places don't: case in point Loumari's Porthole, which I will discuss later. First, I want to discuss their customer service. I placed my first order with four decants; one was a 5ml of Valaya Exclusif, the rest were 2mls. However, when they arrived, I didn't notice that they were all 2mls. It took months before I started cataloging my perfumes on a spreadsheet, and only then did I realize that I had been sent a 2m instead of a 5ml. I emailed PdF explaining what had happened including pictures of my order and what the sent. I asked if they could send me a bottle with the additional 3 mls that I was missing. Instead, they apologized and said they would send an additional 5ml, rather than the missing 3ml; meaning I ended up with 7 mls instead of my original order of 5 mls. This interaction made me appreciate and respect the company because they own up to their mistakes and take care of their customers. One of my next orders included a decant of Vanilla Powder Extrait. However, when it arrived, the printed label just said Vanilla Powder. I had previously ordered Vanilla Powder EDP, but it was also just labeled Vanilla Powder. So, I was unsure if I had been sent a second EDP in this order, or whether I was sent the Extrait I had actually ordered. I emailed customer service and they confirmed that I had been sent the Extrait even though the label didn't specify. So, I manually wrote Extrait on the label to prevent confusion with my other EDP sample. Their labels are literally my only gripe. I wish that they included more than just the perfume name--eg. Including Extrait/EDP/EDT would prevent confusion; having the brand, the decant size, and the date of the decant would also be great. But these are all things I can 'fix' manually by just writing them on the label. I've also had to manually write over some of the perfume names because they fade on the newer white labels. The old clear labels haven't fade. I manually written over them and then taped over that to seal them. After the above orders, I read that they have FREE brand samples, separate from their in-house hand decants, which cost $. So, I emailed them asking about the free samples, and about a promo code I had received from their marketing email. They didn't respond right away, which is very unlike them, so I emailed again the following week. I received a response apologizing as they had been very busy (I believe it was Valentines orders), and they explained that some brands don't allow higher discount codes, but they provided some other codes to try, and they provided their phone number and told me to text them directly when I place my full bottle order and they would add some free samples to my order. I had Loumari Porthole in my cart, but delayed ordering it because I wanted to make sure I didn't want to add anything else to my order before I placed it. Of course, when I went back to my cart to order it a week or so later, it was listed out of stock but available for pre-order. I checked several other websites, and no one had it in stock. This is something I've noticed about PdF, which other sellers don't do. They will tell you when something is unavailable (truly out of stock) vs currently not in stock but available for pre-order from their next shipment. AND they often have things in stock that others don't. Instead of preordering, I decided to check the website every now and again, and the day it came back in stock I ordered it with a 15% off code. I then text the number the customer service person gave me, and they replied immediately --even though it was Mother's Day weekend--and said would add some samples to it for me. WELL....I got my order today and along with with FB, and a 5ml decant I purchased to carry in my purse, it arrived with 7 free brand samples! These aren't just your normal run of the mill samples, they are expensive niche perfume samples (from the brands; not decants) including: Roja - Isola Snow (Parfum) Xerjoff - Torino24 (EDP) Vilhelm Parfumerie - Mango Skin (EDP) Fugazzi- Angel Dust (extrait) Matiere Premier - Vanilla Powder (Extrait) Matiere Premier - Crystal Saffron (Extrait) Essential Parfums - Bois Imperial (Extrait) Honestly, I couldn't be happier. I love this company. Yes there are other stores out there (Lucky Scent/Scent Bar; Twisted Lily; etc), but I adore Parfums de France above all others because of their customer service, attention to detail, glass (usually metal topped) spray decant bottles, non gouged prices, frequent discount codes AND FREE fast shipping (their order total for FREE shipping is lower than any of the other stores I mentioned). If you haven't tried them, please do!

Ordered a perfume. Never received any information about the order until i emailed them 4 days…read moreago(after promised delivery date). Received response 2 days after saying its shipped. 5 days after only shipping label created and nothing is shipped. Don't recommend. Shared post

The perfumes smell great but customer service was terrible . My sister and I came in for her…read morebirthday and were not greeted , we let the store representatives know we were interested in purchasing a new fragrance, They chose to walk away and assist the people who entered after us . After we spoke to the second representative on the floor and telling her we were together she abruptly walked away and waited for the next customer . This is not a black people friendly establishment. Sad we have purchased from here before and for us to be ignored and treated like we were ghosts leaves a bad taste in our mouth. Only getting 2 because the products not bad just the customer service .

Beautiful perfumes, sold by knowledgeable and helpful staff…read more A bit expensive but the scents last and maintain their characteristics throughout the day.

RIP to the big XXI that is no more. For years that was the landmark that would draw me in. Because…read moreteenager me reckoned that Tysons basically had all the same stores and more. Fast forward to 2026 and the attitude is different. I appreciate Fair Oaks a lot! They added more tasty food options like the Sushi On Buffet and &pizza if youre not looking for full service. Never had a problem finding parking any day of the week. And no major difficulty with finding what Im looking for when shopping at any of the stores!

Best mall experience. Other malls are too much, this one is very comfortable. It has an nviting,…read morealmost cozy vibe, hard to explain. Malls are dying and I'm hoping this one survives.

Checkout lines are always really long and the ventilation inside is poor. If you have trouble with…read moreallergies and asthma, you may want to really consider shopping at a different location. I was there to return a Nordstrom item and it took me well over 30+ minutes waiting in line. That was on a weekday afternoon too that wasn't during the holiday season. Can't say I love it. The rest of the store has ok selection of items. It has the lighting of Ross and the atmosphere too. Couldn't find anything I wanted to exchange my item with.

I haven't been to this location in years. Associates were found easily and friendly to help. I…read morewasn't sure why with all the women's and mens stuff, the ONLY mens item that was in the womens area was the cologne. The associates didn't understand that either, but not a big deal. They talked to into favorites and what was popular because I was purchasing a gift. Otherwise, very easy to find things and find associates to help.

I have regularly had my hair done at Ulta salons for about 9 years. We move frequently for work so…read moreUlta gives me consistency in products and service. The salon keeps track of colors and products used so they are available when we move again. I've been going to the Fair Lakes Ulta every 6-7 weeks for just over a year. The store is always clean and I am welcomed upon arrival. Ashley, my hair stylist is friendly, professional, and skilled. She always asks questions and makes recommendations before starting. Personally, She always thanks me, is gracious and kind. She is in her early 20s and frequently talks about her family in a positive way. She lives within a few miles of her family and is always happy to talk about spending time with her younger siblings and traveling with them. She is smart, kind, and truly seems to leave positivity with everyone she comes across. She has such good energy. I leave my appointments feeling beautiful and relaxed. Thank you Ashley and Fair Lakes Ulta.

I normally love coming to this Ulta for makeup. Had a great experience with the workers in finding…read morethe perfect makeup products. My most recent visit however was just absolutely horrible. I booked a salon appointment for a wash and style. The stylist was very rude upon me walking up. Then told me I was wrong and that I had never booked it, that it was only a style, as well as she had absolutely no time for me. I was made to feel like I was inconveniencing her by even being there, despite having booked an appointment. I was also not given any effort to resolve the situation or help me find another stylist. I ended up leaving without receiving the service I had specifically scheduled. I've always had great experiences at Ulta, so this was especially disappointing.

I have visited this business twice in the past several months every time I'm there the staff is…read morevery helpful and knowledgeable. It is a small business, but they are great. They provide a ton of information. They don't mind answering all my many many questions. It's easy to find the location is fairly convenient and I usually park right in front of the store I have also ordered from this business online. The shipping was quick and efficient and I got it within a few days. Sign up for their emails, they provide. They send tons of deals and specials. The deals are great and many times the specials include in-house and online order The last e-mail was for a their chocolate bars and they gave an infused hot chocolate recipe, it was yummy . I'm a little disappointed. I haven't taken advantage of the email specials more. I look forward to going there again. Everyone should give it a try.

Can't get anyone to answer me. I get ignored when I try to email Jae and no one will return my…read morecalls. Product is good if you can get anyone to answer you.

I recently moved back to the DC area and decided to treat myself to some new shoes. Overall, I had…read morea really pleasant experience. The staff was lovely and very helpful throughout the store. Anthony did a great job assisting me with shoes, and the ladies in the jewelry department were amazing I ended up purchasing a bracelet and they made the experience enjoyable and welcoming. The handbag staff overall was kind and attentive however, I did feel a bit pressured by a male associate in the handbag department to purchase an additional item, which slightly took away from the experience. That said, I used to shop here years ago and a lot has changed in a positive way overall. I'll definitely be coming back.

1 Star -- Buyer Beware: Defective Merchandise, Zero Accountability, and a Company in Active…read moreBankruptcy I have been a loyal Neiman Marcus customer for years and have made multiple high-end purchases at their Tysons Corner location -- we are talking about items in the hundreds and even thousands of dollars. I am writing this review because I have reached my limit with this company and I feel it is my duty to warn fellow shoppers before they make the same mistakes I have. Let me start with my most recent issue. I purchased a Veronica Beard blazer -- a beautiful jacket with gold buttons that cost $800. I wore it to a formal event, one of the gold buttons literally fell off and dropped to the floor. Thank God I heard it hit the floor or I would have lost it entirely -- and these are unique, distinctive gold buttons that cannot simply be replaced anywhere. On an $800 designer blazer, this is completely unacceptable. This is not a $30 jacket from a fast fashion retailer. This is supposed to be luxury. And this is not an isolated incident. I have purchased multiple items from Neiman Marcus -- some costing thousands of dollars -- and have encountered defective merchandise more than once. What makes it worse is not just that the products fail, but that Neiman Marcus absolutely does not stand behind what they sell. They do not honor their guarantees. They do not offer reassurances. They do not make it right. They will dispute you if you escalate to the Better Business Bureau rather than work with you in good faith toward a reasonable resolution. I have experienced this firsthand. They will not take back defective merchandise. I attempted to return defective shoes -- and they refused to take them back even the next day. The next day. On defective shoes. That tells you everything you need to know about how this company values its customers. I am now sitting at a tailor out of pocket paying to have my $800 blazer repaired because Neiman Marcus offers no path to resolution that is worth the time, gas, and emotional energy it takes to even attempt it. I know from experience that driving all the way out to Tysons only to be told no -- as they have done to me before -- is not something I am willing to subject myself to again. So I am fixing their defective product myself, on my own dime. Shoppers need to know that Neiman Marcus is also currently in active bankruptcy. Before you spend your hard-earned money -- especially on high-ticket items -- please do your research and understand that you are taking on real risk. If something goes wrong, and based on my experience it very well might, you will be on your own. There are no guarantees, no accountability, and no customer care to speak of. Shop elsewhere. There are retailers who actually stand behind what they sell and treat their customers with the respect that this level of spending deserves. Neiman Marcus is no longer one of them.

The manager Tia and staff at this location is rude and unprofessional. I have contacted the A&F…read morebusiness manager about this. I am a loyal rewards member and I really love A&F but having a difficult manager and staff is not acceptable. I highly recommend that the manager and staff should take a customer service training or DON'T work in a retail business environment.

Typical A&F. Suffocating cologne and loud music included…read more This is a given at all locations. So once you're done coughing, wheezing and walking into the fake trees and oddly placed mirrors you might find something you'd like to try on. I recommend saving yourself the frustration and coming during the week. On weekends these places are so crowded that getting a fitting room is just too frustrating. I bundled all the negatives into the one minused star- this is the occasional employee that will ignore you or act as though they are doing you a favor by gracing you with their presence. Other than that, this location is A-ok. Albeit a bit small. I will continue to return when o am in town and cannot go to the outlet store in Potomac Mills.