I had an apt for a pedicure on 2/1/23 that was terrible. The nail tech started the food bath and had me put my feet in, very hot water was coming out of the faucet and was burning my feet. when I told her she turned on the cold water and walked away. the foot bath was lukewarm at best. she then dug at the side of my big toe and it was so painful I told her to stop. she did the same thing on the other big toe. the rest of the service was done so fast! i sat in the chair letting my toes dry. she never came back to check on me so when I thought they were dry to the touch I left only to go home and find smeared nail polish. the whole thing was so rushed and terrible. mid gone with a friend and she also had terrible service. her legs were burned with hot towel. the whole thing was very disappointing. read more

I have RAVED about this place in the past. Recently, the price of a basic pedicure has increased to almost $40. During my last visit, I was not offered a beverage and the entire service lasted 15 minutes start to finish. It used to be a relaxing and luxurious experience, now it's mostly an overpriced express polish change in a very crowded salon. read more

Used to be my go-to place for about 5 years. In the last year or so they have really gone downhill. No matter if you make an appointment or not you will be waiting. I had an appointment and got there 10min early like they asked to end up waiting an hour to be helped. They do not take their time. It is not relaxing at all and they rush so it is not as great of a job as it was before. The last straw for me was when the owner did my dip manicure and it ended up being the ugliest manicure I have ever gotten. She didn't even take the time to level out the tips with my nails so it looked horrible. Ended up going to perfect polish in Mendota Heights the next week to get them taken off. There are still 2-3 women there that are still awesome but since you can't pick who your appointment is with any more it's a hit or miss. read more

I used to come here whenever I needed my nails done for a special occasion (prom, spring break, etc.) Nice people, good at their job, reasonable price. I guess word got around, because now it's PACKED. The salon and technicians now seem less focused on quality and more on quantity! The last several times I have been for an appointment I have left super disappointed. The last time alone I left with a cut on my thumb after repeatedly telling my technician that what he was doing HURT. Instead of stopping, he told me my nails were too sensitive. My nails were sloppy and he rushed through them, and was upset when I inquired if it could be filed down to shape and told me I should have asked earlier. I feel as if I have given them the benefit of the doubt several times, I understand it's a tiring and often thankless job. That said, I was treated like a bother rather than a customer. Won't be coming back. read more

I had high hope for this salon that was recommended to me. But disappointed and won't be returning. First, the pedicure left my heel callouses intact and dry. The gel color they said was a close match to the dipping color for the manicure was so far off. One fingernail broke the very next day after the manicure and I went back for a repair appointment tonight and they left me waiting for 40 minutes while the technicians attended to walk-ins. I left without getting my nail fixed...so now, I'll be walking around with one broken, jagged nail. Failure to honor appointments in a timely fashion was why I left my last salon. Now I'm on the hunt for a new salon...again. Any recommendations in S. Minneapolis or St. Paul for a dependable, quality salon that does dipping? read more

Serenity Nails & Spa - My broken index finger that looks like crap 3 days after getting a dip at Serenity nails. - Skin Care Near Me - Saint Paul, Minnesota

Used to come here frequently - quality of work has gone WAY down since Covid. A regular pedicure is all the way up to $37 now and takes a whopping 28 minutes end to end. Left with nail polish all over my skin as if I painted them myself. Really convenient location but not worth it based on what you walk away with. read more

I've been going here for years and it never disappoints. Super clean, friendly workers and lots of color choices! Came in today for a gel pedicure and the salon was full but I got right in. If you want a clean and comfortable salon that will give you a beautiful nail job, come here read more

I had a great dip manicure here almost a month ago and there's no lifting or chipping! My nails still look amazing, I'm shocked! Great service too, the people are so nice. Highly recommend. read more

The only place I'll go for a dip manicure. Very kind staff, great selection of colors!

First time here and I really like this place. We came in and did not have to wait. The staff were very friendly and took time with me and my daughters nails. I will Defiantly will return !!!! read more

I love coming here but I seem to get sticky with the same know-it-all Lo. I would be much happier if dude had manners

Skip it! I went there for the first time for a pedicure today. First, I went in as I was putting my mask on and about 5 people shot me a dirty look, since it wasn't in place immediately. Second, I got this rude vibe from two different employees. I was looking at my phone and the lady who led me to my chair seemed very annoyed I was checking my phone. The pedicure was rushed and she also seemed to demand my attention (aka she didn't seem to like it when I checked my phone once). And I feel like the nail polish wasn't applied smoothly. No shortage of other nail salons.. won't be back. read more

So just to follow up on my review, I called after reviewing this place and tried to share my customer experience with management (woman named TT), but she never got back to me that night. I called again the next day and the gal at the desk told me she would have her call me, but again, she never did. I asked the girl to make me an appointment in TT's book to ensure a callback and finally got ahold of TT after two days of trying to track her down to tell her about my experience. TT was rude, mentioned my Yelp review and said it's why she didn't want to deal with me, and didn't acknowledge the poor service I received. She said that she would not refund me, however she said she would talk to the lady who did my pedicure to see why she charged me $35 and then refund me $5, which was the extra charge put on my card. She was very rude and wasn't receptive to customer feedback at all. I told her I was really disappointed with her behavior and that unfortunately I wouldn't be back to Serenity, especially after speaking with her. Let this be a warning to all who go here. read more

First off I've been here multiple times and have had good experiences but this one bad experience has convinced me to not go back. I just got my nails done today and I am not pleased. I was cut twice when she was trimming the skin around my nails. One of the cuts was bleeding very heavily and wouldn't stop and instead of offering me a band aid she put some unknown liquids into the cut then proceeded to super glue it shut with children's super glue you might purchase when using press on nails from Claire's. Not only was I distraught by this but she blamed it on the stiffness of my hand. I paid full price for this and will most definitely not go back! read more

Serenity Nails & Spa - Skin Care Near Me - Saint Paul, Minnesota

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Me and my friend went to go get our nails done, the girl who did my friend nails made her bleed and it wouldn't stop. The lady put nail glue on it to stop bleeding!!!! The bleeding wouldn't stop so she put a tissue over the nail. The lady also didn't finish clipping her nails. The lady made her also pay FULL price for the damage she did. Over all on my nails, they were good and fast. I just still can't believe they didn't give my friend a discount or something. Also, after the mani happened, the manager told my friend to go to the dollar store and but Vaseline for the damage THEY did. read more

Serenity Nails & Spa - Skin Care Near Me - Saint Paul, Minnesota

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Spa was fine and technicians were fantastic. But holy crap turn the air conditioning on! It's a spa not a sauna!.

Had an okay experience. The staff is nice. If you get a pedicure and have gel nail polish on they will charge you and extra $10 to take off the gel... never had this happen before. Other than that, it was fine. read more

This is the only nail salon that is able to do powder dip nails to my liking!!! I have never had a bad experience and I continue to be happy/satisfied with the level of service. I highly recommend this place, especially if you are interested in powder dip. You will be addicted!! read more

I'm not a big pedicure person but my friend wanted to go. Why not, summer was starting and I wanted to wear sandals without embarrassment. We were told on the phone to come in 20 minutes, that we didn't need an appointment but a big group of been just leaving. And we did get in right away once we walked in. The place is big with lots of chairs. They sat us down right next to each other. There's a sign saying if you break your bottle of nail polish it is $12. We were seated at our chairs and I put the nail polish at the end of my station where my feet go. And a manager he came by and told me I didn't want to spend $12 on a broken bottle of nail polish. I guess that was not the right place to put the nail polish. I also put my purse on the little table between our chairs. But I was also teased as she moved my purse put their supplies. I guess they are used to regulars who know where to put things? My friend had a weird nerve thing between her toes where she gets too squeamish and the lady did a good job at trying to go at a good pace. We were offered an excepted a bottle of water. Our ladies were friendly and chatted a little but also gave us time to chat with each other. I wish I would've been given instructions on how long it takes for my nails to get throughly dry because I put my sandals on too early and botched the job. $30 down the drain. I could've asked. Oh well, fun times with my friend. read more

Serenity Nails & Spa - I never wait long enough for my nails to dry and always botch pedicures. - Skin Care Near Me - Saint Paul, Minnesota

I don't see the Edina location on Yelp, so have to post on this location. I called, gentleman booked an appt for me at 10:30, gave him my info. Got there, they had no info on my appt, asked me to come back later. He was not on site and did not have the appt book, so he basically just winged it to take a chance to get me there and they would be able to get me in and then didn't even tell anyone else at the Edina location. I also hear from my friend that went there that they are very loose on the sanitation of their tools so make sure you see them sanitize. read more

this is my second official time and it was less busy at 10am on a friday which was surprising but we didnt get offered water... the receptionist lucas was AMAZING and I really enjoy Teresa, she does great shape and filing. hoping things stay consistent so this can become my secure spot - hate having to find a new place read more

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I finally took the advice of co-workers and stopped schlepping out to Eden Prairie for my nails to try this place. I called ahead and warned them that I am super picky when it comes to my "pink and whites" and that I even bring my own powder (yep) so they gave me to Kavin. Lucky for him, he says I'm not actually that bad...Heh. I get my toes pampered here too and have had nothing but great pedicures in addition to the kick-ass job that Kavin always does on my nails. So glad that now I only have to trek a few miles up Snelling rather than road tripping it out to Eden Prairie. This place is great and I love TT the owner and Kavin is definitely "the man" to go to for your nails! read more

NO STARS! HORRIBLE. My mother went here on a recommendation. She has had several pedicures in her life. The pedicurist scrubbed off a large portion of her skin on her big toe. When she pointed out all of the blood. The pedicurst apologized but did not put any antiseptic on the toe until my mom called over the owner. She just said they were a clean salon and to not worry about it. They didn't even offer to give her a free pedicure and made her pay! Well, to avoid infection, the Dr. suggested she get on some antibiotics. When she returned to ask for 28.00 for the prescription they refused. This salon has been reported to the MN Board of Cosmotogists and Attorney General's office. We all know things happen but true integrity is in how you handle the matter. read more

Serenity Nails & Spa - My mother's toe! - Skin Care Near Me - Saint Paul, Minnesota

I had to finish my gift card for here. Where are all these amazing reviews coming from? I am so confused! So, made an appointment and came in for a pedicure, once again the water was lukewarm at best...did someone forget to pay the bill? Technician was a little toooooo rough for me. Confusing part? She tore my cuticles up, but didn't really get rid of my callous. I seriously came home and after taking my sandals off, sat on our sofa and could feel them catching. My feet are not bad at all, I never have issues with them being dry except for the last two times here. I don't understand it? Pedicure was not relaxing, didn't last long at all and was not worth the money my husband spent on a gift card. Would I recommend this place? Absolutely not! It is beautiful when you walk in and that is about all it has going for it. Back to my quest to find an awesome pedicure spot, anyone have any suggestions? read more

Not doing back again. First time was great. Went back for a dip fill and she made me bleed on all but 1 nail. 2 of my nails fell off 2 days after I got them done and they made me pay to get them fixed. They do not take their time on any clients and they do not care about your comfort. Horrible experience read more

Great atmosphere Good prices (I think my mani/pedi was $40 before tip) I walked in on a Sunday afternoon and was seated immediately and given bottled water. I've lived here for about 6 months and am thrilled to have found this place - I'm really happy with my mani/pedi and will definitely be back! They offer nail designs too, so I'll have to try that next time. read more

Fav pedi place in town. Always on time and always the best technicians ;) Live the fact that I can almost always get in with a bestie too - so many chairs at this place that booming can happen easily just a day or two prior to the need. read more

I went in on Tuesday for a gel manicure as a walk in. They were super busy with some sort of 8th grade graduation frenzy. But the owner got me in and did my manicure herself. She did an amazing job and made sure she learned my name. Couldn't be happier! No more Red Nails in Highland Park for me! This is my new go to. read more

Serenity Nails & Spa - Beautiful gel manicure! - Skin Care Near Me - Saint Paul, Minnesota

I rate this salon 5 stars before COVID. However, my 2 most recent visits this summer were only 3 star service. Both times my dip manicure lasted less than 2 weeks. At the competitor up the street, my dip lasts 3 + weeks. I know Serenity has beef short-staffed, but I hope they are not cutting corners. read more

After reading some of the reviews and looking through the pictures, I made an apt with Mina. I went in and they told me to pick a color. I then sat down to wait and they called me up immediately to the pedicure chair. I got a full set and a pedi. Mina is great! She's nice, friendly, and honest. I showed her a picture of what I wanted and she nailed it! The shape and the length. I let her decide how to add the glitter onto my nails and I'm happy I did. I won't ever go to anyone else. This place is VERY clean and they have a huge space compared to other places. They are staffed very well and every looks nice and neat in their work clothes. I'm very happy with the service I received. read more

Serenity Nails & Spa - Before the polish - Skin Care Near Me - Saint Paul, Minnesota

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I made an appointment at the Edina location and they overbooked themselves. My appt started an hour and a half later and instead of getting a dip manicure, I asked for the regular manicure with no polish instead. The nails techs were making rude comments as my friend was getting her nails done the entire time and it was an insane $21 charge for me even though I waited for so long and the service was awful. I should have looked at the cost beforehand but hoped I would have at least gotten a discount for the wait. I recommend not going here. read more

Very cool looking atmosphere, and polite staff, but I wouldn't know what the service is like since my mom and I sat for 40 minutes waiting for our reserved slot (a reservation made far in advance) that never came. We ultimately just left, and won't return. read more

My first time at Serenity Nails was for my wedding. My friend arranged a wedding party nail day, and the staff was amazing! All of our nails looked amazing. Yesterday was my second experience, and I was not disappointed. I live in the West Metro and would drive to this salon to get my nails done anytime. The staff is great -- super friendly -- and they do a great job. read more

I have been going here for about a year now. It saddens me to read the poor reviews because I've had nothing but GREAT service. Today I tried their herbal spa pedicure. I made a reservation for today because they were celebrating their 3rd birthday and I knew it was going to be a production. They did not disappoint! The pedicure was fantastic and the food was outstanding. I already plan to go back in the next 3-4 weeks with my mother. read more

Serenity Nails & Spa - Cute sparkly orange toes for fall! - Skin Care Near Me - Saint Paul, Minnesota

The quality of service at this spa has decreased significantly. I have been a customer for over three years. I spent $74 today for a spa pedicure and regular manicure. These services were accomplished in an hour, and I was left with rough-edged, misshapen and uneven nails. The technician insisted that I used the shop's foam flip-flops instead of my own prior to applying the toenail polish. Following the polish application, I sat under the drying lights for thirty-five minutes and when I went to put on my own flip-flops I discovered that a nail was smudged. Three hours later, the polish on my toenails is still wet and five nails are smudged. I called the spa, and the receptionist told me that they do not guarantee anything but gel or dipped polish. She said that must come back today for a touch-up or I would be charged if I came in tomorrow to have the nail polish repaired. The technician collected payment for both me and my friend, and the technician who completed my friend's services was unhappy about it. This made me extremely uncomfortable, as my technician insisted I pay her for both. There is no reason that the nail polish should be soft after three hours. The shop must be adding something to the polish to soften it, or the polish was applied so thickly that it was unable to dry, even after drying during the time that my manicure was completed and sitting under the lights and fan for thirty-five minutes. In addition, when I got home, I had to peel the remaining was from my feet that was left there by the careless technician. The technician, Tina, did not ask about the shape of nail I preferred and filed them flat across the top, except where they dipped in the middle of the nail on two nails. I had to reshape them once I returned home, in addition to removing the hangnails that were left on two nails. Two nails had polish on the skin next to the nails and Tina painted over old polish instead of removing it. This salon used to offer a drink of water with its spa pedicures and none was offered today. The electronic control on the pedicure chair did not work, which made it impossible to adjust the position of the chair. The brunette receptionist at the front desk spent a lot of time bossing the blonde receptionist around and was short and curt with the customers. She did not present a welcoming face to customers and her dismissive treatment is not in keeping with a spa experience. Overall, I was extremely disappointed and will not return. read more

The salon is pretty amazing! Its spacious and clean. The technicians are very professional and care about your service. I have tried many different salons but this one is the only one I look forward going to. The owner does a terrific job making sure everyone is happy with their service. They are happy to help you pick out a color if your not sure which one would work for you. I appreciate the little touches that make this the best place to get your nails done! read more

I visited Serenity for the first time last week. I was immediately impressed with my manicure and pedicure and one week later, I still am. *The salon is clean, spacious and well-maintained, and the technicians use sterile equipment. *The staff are friendly and professional. They chat with the customers and check in frequently about the quality of the service. *Many of the customers were greeted by name, showing that they have a great base of loyal customers, but they were equally friendly towards me, a brand new customer. *Ellie did my pedicure and another woman did my manicure, but the owner/manager came and looked over both my toes and fingers to make sure I was happy. *I am EXTREMELY hard on my nails, and I have never had a manicure last longer than a few days (yes, even gel). One week out, my gel manicure and standard pedicure are holding up beautifully. This is the first time I have EVER re-booked with a salon, but I will happily return to Serenity. :) read more

Clean, affordable, great nail color selection, great amenities, free water or soda, great for large groups! read more

Serenity Nails & Spa - Love their color selection! - Skin Care Near Me - Saint Paul, Minnesota

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Right away the receptionist was friendly and quick to sign us all up. They offered beverages while we waited. Great service! So polite, friendly, professional, clean, tranquil atmosphere, and exceptional job. My pedicure was well worth the money for the pamper and it lasted for a month. read more

Recently came in for a basic pedicure, made an appointment for the same day, and waited about 5 minutes for a chair. Making the appointment and arrival was all a smooth experience. It did smell a little chemical-y but folks, get real-- you're in a nail salon. That's just how it's going to smell. It wasn't overwhelming at all, and I barely noticed it after a little while. Unless you're super smell-sensitive, you'll be fine. The pedicure itself was great- this is just a basic pedicure, not anything fancy, and the technician spent probably 30-40 minutes with me. My polish looks fabulous, and I really appreciate the attention to detail. My only dislike was that I really did not get much in the way of exfoliation- she very briefly (think 10-15 seconds) scrubbed at the bottom of my foot. I defineitely still have a lot of roughness on my heels- which is the very reason I came in for the pedicure. Maybe they would spend more time if it were a deluxe pedicure. Overall it was a good experience, and for $30 it is a good value. I would recommend this salon to friends, it's very clean and nicely decorated. read more