Nathan was very professional and was a pleasure to work with. Never green pools is an amazing…read morecompany that was able to complete free warranty work just a month before it was set to expire after 36 months. New salt cell, new sweep motor and hose, I was impressed all warranty.

Paid for a Drain, pool clean, water refill and rebalancing of pool chemicals. They seemed to think…read moreadding a couple of chlorine tablets and some liquid chlorine was adequate. They failed to add any conditioner or calcium chloride. Very important steps when getting the pool balanced. I asked if they could come back and add those products they told me I needed to sign up for a maintenance program. I just wanted the full service I was sold on.

Don't use this service as they are horrible! Gino serviced…read moremy pool for over a year and I was never happy with my pool's appearance. The bottom of my pool was never cleaned as he kept telling me that my pools robot was responsible for cleaning the bottom of my pool. I explained to him on many occasions that pool robots were not able to pick up whole pine cones. Gino also had a very hard time keeping the chemicals balanced in pool. The last month of service from Gino, he only came 3 times and yet charged me for 4 service calls. If you are looking for a reliable, fair and good pool service company---looks elsewhere. If you have any questions on my review, please feel free to call me. Sincerely, Jeri Mcknight 916-949-0274

I contacted Gino looking for new service as my pool man of 12 years retired. Gino responded within…read more15 minutes and made an appointment to come assess my needs the next morning. He showed up at about 9 am and spent some time looking over my oool and equipment. I have a very large pool of 44,000 gallons. He made a very reasonable priced plan and returned the following morning with his coworker (his son) to clean my oool and get it ready for use. They were polite, courteous, reasonably priced, prompt and knowledgeable. I hope to have a long lasting relationship with this pool service company Thank you, Gino! I am grateful to have found your company! Ohh did I mention he loves dogs!!!

Hands down the best pool service. David and Xavier are the absolute best. They are incredibly…read moreknowledgeable and genuinely nice people who go above and beyond. I moved into a new home and knew nothing about pools or maintenance, and they made the whole process so easy. They took the time to explain things, answer my questions, and keep everything running perfectly. My pool has been sparkling ever since. Top-notch service. Highly recommend!

I hired Ralphie to help maintain the pool at my rental. The pool needed a lot work due to the ph…read morebalance being off and all the trees in the area. Ralphie came by multiple times to in the same week to make sure everything was cleaned and the ph was properly balanced. I would highly recommend Ralphie for your pool maintenance.

I called Matthews Pool Service prior to our move from Dublin, CA. I was able to contact the owner,…read moreMike, immediately. He was super friendly and was coincidentally already servicing the house we were purchasing so he was familiar with the pool. The work he said needed to be done matched what our inspector suggested. Mike confirmed we needed a new pump and quoted the same price our inspector estimated. This shows his pricing was reasonable and upcharge was minimal. Mike also said we needed a new pool sweep (which we desperately did) and told me the least expensive place to get it. I purchased that and he installed it at no charge. Being a first time pool-owner I had many questions and Mike always responded to my texts and calls. He also helped find us a great company to install solar panels for our pool! A few weeks after we moved in we purchased a spa and are having Matthews Pool Service service that as well. One day our pool turned cloudy and I called Mike. He had someone come out that day and take a look. A few hours later all was fixed! I would highly recommend Matthews Pool Service and supporting a local company. Mike is a family man and cares a lot about his clients!

Mike is great! He comes through on his promises and delivers great service. If you have any issues…read moreat all, just call Mike and he will resolve it for you asap. My pool has been sparkling thanks to this company and you shouldn't hesitate to call on his services.

Marc did an outstanding job troubleshooting and fixing my pool. He was responsive, knowledgeable,…read moreand methodical in diagnosing the problem. Instead of replacing parts unnecessarily, he found the root cause and fixed it correctly. Honest service and quality work are hard to find -- highly recommend.

Don't understand why I was told that they service my area. After telling me he was coming during…read morethe week to check my pool. Sent me an email that we were not part of his service area. Shady!

We had some pool problems a few years ago & our prior pool guy had retired. I called Bryan at S&S…read moreand he agreed to come out. He & Kyle resolved the issue at a reasonable price & they are our go-to guys now. Fine people too! Just had them out to fix the spa & to prep our pool for the season. We give them our highest recommendation.

Kyle and Brian are awesome! We were new to pool ownership and called around a few places. Kyle…read moretold me they are the Cadillac of pool service and that we'll never have to worry about thing about our pool. He was right! The guys are super cool and friendly- and the pool shines. Thanks so much for the great service!

Just moved out of California but We loved Zach as our pool guy, 2 years with his service and had no…read morecomplaints. He is reliable and consistent for a fair price as well as very transparent when we need to do something on our end. I recommend him to anyone in the are

I can honestly say that Zach is a very impressive individual. I have worked with him as a close…read moreassociate. He is a hard worker, knowledgable, and has tremendous integrity. I am pleased to give him my highest recommendation.

I am very happy with In Depth pool service. We have been using them for over 2 years now and they…read moreare so easy to deal with. Phillip is very responsive and transparent. I highly recommend them!

In Depth Pool has been servicing our pool for over a year. Phil, Chris and Steven are the best…read more Pool always looks its best! Always helpful in answering my questions and lending support. I whole heartedly recommend In Depth Pool Service!! Stephen

I've had a great experience with this pool service. They are extremely responsive--any time I've…read morehad a question or concern, they get back to me quickly and take care of it right away. It's clear they take pride in their work and really care about their customers. Their approach is also very reasonable. They don't try to upsell unnecessary services and are upfront and honest about what actually needs to be done. Pricing is fair, especially considering the quality and reliability of the service. Overall, dependable, professional, and easy to work with. I'd definitely recommend them to anyone looking for a trustworthy pool service. Taz V.

A lot of great reviews here so I was encouraged. I reached out to Ray to ask questions about the…read moreservices he performs. My take after our brief conversation is that he has enough business right now and is picky about new business. He told in a pretty quick manner on the phone that he wasn't interested in servicing my pool when I told him I have a Caretaker floor sweep system and don't have a "traditional" pool sweep. And my request was just for chemical service, cleaning skimmer and pump basket, and semi annual filter cleaning and was NOT for pool vacuuming or netting service. I'm still taken back at how quickly the conversation ended with a "I"m not interested." Wow. As a long time pool owner this is something I've never experienced before when calling to get pool service quotes.

Updating to a previous review: I really appreciate Ash and…read moreBrian as manager and owner respectively. They take the time to speak with their customers regarding their complaints which means a lot and they do full investigations into employees who may not be doing what is right by their customers or company. Kudos to them for continuing to satisfy customers. My pool looks great and the chemistry is always dialed in perfectly. They came on time when they said they would. Whoever my current pool tech is, has been doing a great job. The other big thing is that Ash picks up the phone immediately when you call. There is no back and forth.

Smith Pool Service has been doing weekly maintenance on our pool for the last few years, Jim is our…read morepool tech and is very responsive and great to work with. We recently had our pool replastered and we had Smith do the water balancing and chemical adjustments for the pool water, Jacob did the water treatment and got the pool ready to swim. I would highly recommend them!