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    Serenity Senior Care Solutions

    5.0 (2 reviews)
    Closed 10:00 am - 6:00 pm

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    4 months ago

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    Harbor Care Homes

    Harbor Care Homes

    4.8(16 reviews)
    0.2 mi

    Harbor Care Homes for seniors is owned by Ryan Roche and Scott Messick. They have six homes in a…read morenice neighborhood in Mission Viejo that are beautifully redone and well run by these two partners. Ryan and Scott are friendly, helpful and are good listeners. If there is an issue, they work on resolving it quickly. It is easy to get in touch with them by text or phone. I really appreciate that they work hard to keep each home running smoothly. Their website gives great descriptions of what their philosophy is and what these homes offer for seniors in need of a pleasant home environment.

    After 31 days of being at Harbor Care Homes, we felt our mother's safety was at risk as well as…read morebeing neglected, even while being on hospice. With several falls, injuries and a hospitalization, in addition to refusing to call 911, we immediately moved to a more supportive and caring home. Harbor uses word manipulation in their advertising to attract business, however do not offer what they state. It just did not feel like a "care" home. Unfortunately I would not recommend this facility for your loved ones needing sincere care and support. Thank you for the response. The fact that you used the verbiage "constant", in your reply, describes exactly the sentiment of Harbor, that we/she was a bother. It was never about the money, as we offered to pay more for better care and it was declined. All we wanted was a safe and caring place for my Mom and unfortunately the standard at Harbor was not that. The pictures I posted tell only 60% of what she endured, and "context " enough to express our experience; not to mention twice her laying on the floor for hours because staff was not able to lift her (or call for help) until my brother or I arrived. This is not personal, I understand you have a business to run, however the care level at Harbor left us with a lot to be desired. I do appreciate you working with us to accommodate your protocols and wish you and your families all the best.

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    Serenity Senior Care Solutions - assistedliving - Updated August 2026

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