Had one of the best facials ever. Mary was skilled and informative. Knew how best to help my skin and was very relaxing at the same time. Worth every penny! read more

Wonderful experience. Lainey is a skilled therapist with just the right amount of pressure. Will definitely return

If I could give zero stars I would. I booked a "stylist" at this salon after my trusted hair guru retired. Unfortunately the recently promoted "stylist" either didn't know what they were doing as a colorist or were just lazy. The lighting in the facility is so poor I could not see the issue in the salon. My foils were not weaved in and instead done in large straight sections. The bleach was not even close the root and now I have intense STRIPES where the color meets my natural shade. Some sections have a half and inch of untouched hair before the color application. I will NEVER return to this salon. Unfortunately I have an event this weekend and have to suffer through with this embarrassment of a color job. STAY AWAY if you value your hair. read more

Not even a 1 star..... truly 0 star. They have created a great Champagne illusion but provide Dixie Cup service. Save your money and try another of the many High quality salons in the area. read more

We got the seasonal pedi. Arrive early so UCan relax in relaxation room... we weren't told this ahead of time. We arrived and an adult beverage was waiting for us. We were promptly greeted by our providers. Ashley and Brianna did an amazing job at pampering us!!!! We will def be back! read more

I just got my nails done for the first time here. I got a gel manicure. It was great! Everyone is super nice and professional. I had Kerri has my nail tech today and I loved her! She was so friendly and helpful. She really cared about my wants and she had such passion for her work. My nails came out beautiful and my hands so soft! I recommend coming here. Everything was extremely clean, tools and towels were clean and new, and the products they use are high quality. read more

Got a gift certificate for a massage here so I made an appointment. It's a really nice place. No waiting. Clean. And everyone is polite. My masseuse, Amie was awesome. Very professional and didn't seem to be offended by my refusing to engage in small talk. Highly recommend. read more

Well so I got a modified Brazilian wax, my esthetician was Alice she was so friendly, knowledgable and relaxing. The first time I got a similar wax at another salon in my hometown of Nashua, it was a terrible experience. Very painful, and damaging to my sensitive skin. My experience at Serenity Spa and Salon was quite different; it was not nearly as painful due to the level of experience and care that was put into the session. Thank you Alice! I will come back for sure. I definitely recommend :) read more

I have been going to Serenity for many years and it is always a great experience. I see Mel for manicures, pedicures and waxing -- she is the best, so meticulous with the mani/pedis and so gentle with the waxing. I see Kelly for massage, she is the very best massage therapist I have seen, responsive and she takes the time to get to know you and what works best or you. As owner, Mel is always looking for ways to improve her client's experience. I am so lucky that they are right up the road! read more

Visiting from out of town, and I just couldn't take my hair anymore. I was able to b ok an appointment the next day. Briana was amazing! Great price point, everyone is friendly, too! read more

Love this salon! I've been going to Brianna for a few months now and she always takes care of my hair and gives me exactly what I want. She's super sweet and professional, and knows what she's taking about. Dakota has also done my eyebrows and is very quick and dedicated to making sure you look beautiful when you leave! Booking appointments is super simple every time and the prices are a steal for the amazing service and quality of work that comes out of this salon. Would definitely recommend this place to anyone! read more

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I had not had a good cut at a different salon so of course I had let it grow for about 5 months before I tried this salon. I got an appointment for a few days later. Kim did my hair. Amazing cut. My poor eyebrows. Hashi's has left me with very little but what was there was unruly. Holly worked magic. I normally wait until I am desperate for a cut and my eyebrows are always an after thought. Never again! I booked my April appointment on my way out. Reasonable prices as well. read more

I attempted to dye my own hair and it was awful. I called to make an appointment and explained to the receptionist what I needed done. She told me it was called color correction and to come that day. I rearranged my schedule to get there and was 5 minutes late at most due to construction taking place right in front of the salon. When I got there, the stylist took me to her station and looked at my hair. She told me I would need color correction and that she didn't have the time to do it, and pointed out that I was late. I was confused why I was there for an appointment for color correction if the stylist didn't have time to do it, which I expressed to her. She went to look at the books to see if anyone else could see me, and came back saying no. Then she asked if I wanted to come back the next day instead. I told her no thanks, I think I will find another salon. read more

Serenity has been my 'go to' place near home for several years. Overall, the salon is friendly, efficient, clean and the pricing is reasonable. What more can you ask for? Amy gives the best massage I've ever had. She takes the time to speak with you first to find out trouble spots, any medical conditions and what you're looking for. She's not a talker during the treatment so I can completely zone out. If you prefer to chat during a massage, pick Deb, who is much more chatty - just not what I personally prefer, but it was still a good massage. I've also had many pedicures - they always have a great selection of colors and everything is always clean. read more

Had a facial today for the first time.Lindsay( sorry maybe its Lindsey) was nice. very pleasant and relaxing experience. I got a simple facial, thats all I needed.I will come back again, needed a little me time. The place is clean and friendly staff. Would very much recommend. read more

I give serenity a 2 because I've undeniably had good experiences here. As far as nails and waxing, I've left very happy. However, my last experience was so bad I decided to cease any future services here across the board. Simply put, my virgin brown hair was colored by Kate, and after two sessions with her my hair came out green. Mahogany red at the crown and green blue ends when the outcome was supposed to be light ash neutral brown. I was beside myself. Not only did no one in the salon acknowledge what had happened, she told me to go home and wash my hair and sent me on my way, already occupied with her next client. I was humiliated. In her words, she didn't know why this happened and that "some parts" were pretty. I called her to seek advice and she brushed it off with, "just go darker now." I got my money back and will never allow a stylist to act so carelessly on my hair. read more

I took the plunge today and said goodbye to my medium length hair. Thanks to Christine I have a great new short do. She did a great job - fun for her and for me. Salon is friendly and clean and has the most comfortable sinks I've ever experienced. read more

Today I had a facial with Jenna. Jenna has been taking care of my skin for many years so I was happy to follow her to Serenity Spa & Salon. She is experienced, knowledgeable and very professional. The salon is set back in a nice location with plenty of parking out front. The rooms are clean, spacious and quiet. I highly recommend Jenna, she will do a great service and your skin will thank you. Enjoy :-) read more

Tarah is wonderful! She does everyone's hair in my family and is fantastic with blondes!

I am a client of Courtney's she is the best! I'm always happy with everything she does to my hair!

I went here for the first for waxing. I had appointment for arms, full legs and underarm waxing.The ambiance was good. after I was greeted by another person who was going to perform my waxing. She started using hot wax on me without even asking if I had ever used hot wax before or do I prefer cold wax. She started putting small patches for hot wax and started stripping it off along with my skin. I told her to switch to cold wax to wax my arms. It took her approximately 1 hour to wax both of my arms. Multiple places my skin was red with skin peeled off with burning sensation. I asked here how long have you been doing this and she said I am with this company for 17 years. I started working here as a nail anesthetist. No wonder why she did not have the experience. I have been waxing my arms from last 20 years and this wasn't the first. after this experience I told the lady to stop and discontinue my service. She was like next time please ask for another lady who can do this quicker. I mentioned my experience to the front receptionist and she was as ignorant as the lady who performed my waxing. Instead of refunding or apologizing to what happened to me she charged full amount of the service. It was waste of my time and money. Quality of service is POOR and I will never recommend anyone going there. Please DO NOT GO HERE!!!!!! read more

Natalie is the consummate professional stylist. Beyond her top notch stylist abilities, great hair cuts and coloring, her time management skill is exceptional. I been a Natalie client for over six years - she never makes me wait. She is on time and very attentive to me when I am in her chair. Serenity is very fortunate to have such a responsible and talented stylist. read more

I've been going to Serenity for years now for haircuts, massages, nails, etc. They're very friendly and consistently do a great job.

This was my first visit to Serenity and they worked magic on my hair, simple easy and gorgeous. This is one very happy girl, Thanks Kate!

I had gone in there hoping for a good hair cut and they destroyed my hair, they chopped it to pieces, it is uneven, it looks like a chain saw attacked my hair. I cried all last night looking at it, i will never go there again. How can anyone just get there license to cut hair they are not well trained and do not know what they are doing. DO NOT GO THERE!!! read more

The life of my skin has changed forever since coming to serenity , Melanie is the only one I see and she is amazing I'm sure everyone else is as well . read more

Cindy is an awesome colorist. I would never go anywhere else. This place is clean and the pricing is very reasonable.

Been going to Melony for years for my eyebrows- amazing.. Won't go anywhere else.